Slack Apps: Best practices & Use Cases!
Are you getting the best out of Slack? Right now, there are over 280 Slack integrations, from Payment & Accounting to Health & Medical and we're only beginning to discover the endless possibilities. If you're looking to develop your own integrations for your team, come get inspired by these cool use cases and meet the Slack team. For this special event, we'll welcome the Slack Apps Directory to learn more about the Slack Platform and get some tips from developers who are building Slack apps. Here is the program: 18:30 - Welcome 18:45 - Amy Wallace, from the Slack App Directory. Amy will present the goals of the App Directory and share tips on how developers can take advantage of Slack’s API to make great apps to share with Slack users. 19:10 - Simon Arvaux, from eFounders will present how they designed a startup ecosystem & intranet around Slack (They even created a money... Just teasing ;)) 19:30 - Product demos: You’ll discover MailClark (the email bot for Slack) & Smooz (one-click channel between two Slack teams) and Ottspott (the lightweight business phone for Slack teams), 3 examples of what can be done with Slack!
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Slack Apps: Best practices & Use Cases!
- 1. SLACK APPS: BEST PRACTICES & USE CASES! #TFSPECIAL
- 4. #TFSPECIAL AMY WALLACE SLACK APP DIRECTORY @SLACKHQ
- 10. What can you do with the Slack Platform?
- 12. Notifications
- 15. Webhooks
- 16. Tips and Tricks ● Format your response ● Digest, don’t spam ● Consider the use of Emoji
- 17. Slash Command
- 19. Tips and Tricks ● Consider delayed responses ● Thoughtful slash command naming ● Bind accounts
- 20. Bot Users
- 21. Bot User - Botkit
- 22. Tips and Tricks ● Support “feedback” and “help” ● Do not DM everyone or spam ● Thoughtful onboarding
- 24. Or Slash Command: /apps
- 25. To date, 4K integrations have been installed 2.2M times
- 26. Engineering Workflow Powered by Slack + + +
- 27. Customer Lifecycle Powered by Slack Interested CRM Nurture Customer Service
- 28. How do I get started? api.slack.comslack.com/apps
- 30. Tips and Tricks ● Thoughtful description ● Support and install pages ● Minimal scopes ● ToS and Privacy Policy
- 31. Within your app ● Support “feedback” and “help” ● Do not DM everyone or spam ● Thoughtful onboarding ● Using Slack’s features (formatting)
- 32. Message builder
- 34. Remember… ● To test before submission ● To think about your users ● To work in Slack
- 38. Questions?
- 40. Thank you.
- 52. The email bot for Slack mailclark.ai M ailClark SlackParismeetupatTheFamily
- 53. M ission Bridging the gap between team messaging & email. M ailClark
- 54. M ission Bridging the gap between team messaging & email. M ailClark externalcommunications internalcommunications
- 55. M ailClark • Email groups
- 56. M ailClark • Email groupsM ailClark • Team inboxes • Send emails whenever needed
- 57. M ailClark
- 58. MailClark BOT @MailClarkAI Savethedate:SlackmeetupinLyon,May10th M erci Antoine Lefeuvre CXO @jiraisurfer Anthony Bleton-Martin CEO @bleton www.mailclark.ai
- 59. March 10, 2016 Slack Meetup !
- 60. Made with ! by Voice, WebRTC & SMS Developer API Fully Managed WorldWide WebRTC & Telecom Infrastructure DIDs (local phone numbers) in 8000 Cities across 40 Countries ! ! ! A LITTLE ABOUT US voice REST API WebRTC SDK SMS
- 61. Most startups fear phone calls " # Old school telephony systems are expensive, closed and hardware based SaaS phone systems force you to switch from Slack $ A perfect addition for « Calls on Slack » ! ! ! WHY ?
- 62. DEMO TIME
- 63. ! ! ! A LITTLE HACK FOR % Slack Teams ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! &!
- 64. ASK FOR YOUR LIMITED EDITION OTTSPOTT T-SHIRT @ottspott_co ' ottspott@apidaze.io & +33(0)1 75 87 10 10 (powered by )
- 66. in 30 seconds PICK A LOCAL NUMBER ANYWHERE ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
- 67. SET YOUR CALL PREFERENCES ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
- 68. in the browser MAKE & RECEIVE CALLS
- 69. /commands: CALL Mobile or Landlines & launch CONFERENCE CALLS on the fly ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
- 70. GET VOICE MAIL TRANSCRIPTIONS
- 71. CALL METRICS
- 73. Simple setup • One-click install You receive a link to your personal page, to share with other teams • Your contacts install also in one click A channel is opened in both teams, carrying text, emojis, and files • Add any number of teams - one channel created per team
- 74. Open a channel
- 75. Usage • 350 teams have tested Smooz • 230 have added a contact and started conversations • 30% weekly retention after 2 months • 40% weekly increase of messages exchanged
- 76. Demo