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SIX SIGMA
Contents
 Introduction
 Know Six Sigma
 Growth of Six Sigma
 Six Sigma as a Methodology
 Facts related to Six Sigma
What is
Quality?
Types of Quality
 Reactive Quality:- Historically
Taking defectives out of what is
produced.
 Proactive Quality:-
Create process that will produce less
defects. Contemporary
What is Six Sigma?
 It is a quality philosophy and a
management technique for continuous
improvement.
 It is a set of statistical tools arranged in a
unique way for creating processes that
perform at high standards.
Growth of Six
Sigma
Growth of Six Sigma
Started at Motorola
 Bill Smith, an engineer at Motorola
coined the term “Six Sigma.”
 Motorola started problem solving
using statistical process tools.
 In 1987, Motorola launched its Six
Sigma program.
Growth of Six Sigma
Perfected at GE
 Jack Welch launched Six Sigma at GE
in 1996.
 Exam certifications like Green Belt
became the criteria for promotion in
management roles.
The GE model for process
improvements:-
Define Measure Analyze Improve Control
Growth of Six Sigma
„The Mumbai Dabbawalas‟
 Dabbawalas collect freshly cooked meals in
boxes from the homes of Mumbai residents
and deliver them to the workplace for a
modest monthly fee.
 What is not so simple is the delivery
process. 5,000 Dabbawalas deliver 200,000
boxes per day using only bicycles and
various modes of public transportation.
„The Mumbai Dabbawalas‟
 Their supply chain is made up of series of
collection zones, sorting points, and
delivery zones, supported manual coding
system. The codes are made up of only
numbers and colors because 50% of the
employees are illiterate.
 The only modern technology used in the
process is are a website and a text
message receiving system.
„The Mumbai Dabbawalas‟
„The Mumbai Dabbawalas‟
 Forbes Magazine awarded its Six Sigma
certification in 2001 to the Dabbawalas
based on a 99.999999 percent delivery
accuracy rate (1 error for every 16 million
transactions).
DMAIC Methodology
 Define-Identify the practical problem.
 Measure-Validate the practical problem by
collecting required data.
 Analyze-Convert the practical problem in to
a statistical one.
 Improve-Confirm and test the statistical
solution.
 Control-Convert the statistical solution into
a practical one.
Facts and Terms
 When we speak Six Sigma we mean 3.4
defects in 1 million opportunity.
 DMAIC is a Six Sigma perspective term
which deals in improving the current
processes to completely meet customer
goals.
Conclusion
Six Sigma is methodology used for:
 Aligning key business processes.
 Utilizing rigorous data analysis to minimize
data variation.
 Driving rapid and sustainable improvement
to business processes.
THANK YOU!

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Six sigma newfinal

  • 2. Contents  Introduction  Know Six Sigma  Growth of Six Sigma  Six Sigma as a Methodology  Facts related to Six Sigma
  • 4. Types of Quality  Reactive Quality:- Historically Taking defectives out of what is produced.  Proactive Quality:- Create process that will produce less defects. Contemporary
  • 5. What is Six Sigma?  It is a quality philosophy and a management technique for continuous improvement.  It is a set of statistical tools arranged in a unique way for creating processes that perform at high standards.
  • 7. Growth of Six Sigma Started at Motorola  Bill Smith, an engineer at Motorola coined the term “Six Sigma.”  Motorola started problem solving using statistical process tools.  In 1987, Motorola launched its Six Sigma program.
  • 8. Growth of Six Sigma Perfected at GE  Jack Welch launched Six Sigma at GE in 1996.  Exam certifications like Green Belt became the criteria for promotion in management roles. The GE model for process improvements:- Define Measure Analyze Improve Control
  • 10. „The Mumbai Dabbawalas‟  Dabbawalas collect freshly cooked meals in boxes from the homes of Mumbai residents and deliver them to the workplace for a modest monthly fee.  What is not so simple is the delivery process. 5,000 Dabbawalas deliver 200,000 boxes per day using only bicycles and various modes of public transportation.
  • 11. „The Mumbai Dabbawalas‟  Their supply chain is made up of series of collection zones, sorting points, and delivery zones, supported manual coding system. The codes are made up of only numbers and colors because 50% of the employees are illiterate.  The only modern technology used in the process is are a website and a text message receiving system.
  • 13. „The Mumbai Dabbawalas‟  Forbes Magazine awarded its Six Sigma certification in 2001 to the Dabbawalas based on a 99.999999 percent delivery accuracy rate (1 error for every 16 million transactions).
  • 14. DMAIC Methodology  Define-Identify the practical problem.  Measure-Validate the practical problem by collecting required data.  Analyze-Convert the practical problem in to a statistical one.  Improve-Confirm and test the statistical solution.  Control-Convert the statistical solution into a practical one.
  • 15. Facts and Terms  When we speak Six Sigma we mean 3.4 defects in 1 million opportunity.  DMAIC is a Six Sigma perspective term which deals in improving the current processes to completely meet customer goals.
  • 16. Conclusion Six Sigma is methodology used for:  Aligning key business processes.  Utilizing rigorous data analysis to minimize data variation.  Driving rapid and sustainable improvement to business processes.