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Strategic IT Planning Formulation - Execution - Control
Copyright © 2015 - Electronic Government Research Center
All Rights Reserverd.
www.egovconcepts.com
Unleashing Potential ®
Silver Arrow Strategy ®
‫ﺍﻟﻔﻀﻲ‬ ‫ﺍﻟﺴﻬﻢ‬ ‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬
Basic Concepts
IT Vision
Short statement about what
the IT organization aspires to
become in the future.
IT Mission
What is the purpose of the IT
organization and what it does
to serve its customers, employees
and the business itself.
IT Strategy
Actions, plans and norms that set the
direction of the IT organization and
how it will shape the business on the
long run.
Is the process of developing the IT
strategic plan by assessing current IT
state, IT environments, IT capabilities
and aligning business goals to IT goals.
Strategic IT Planning
SWOT ANALYSIS
WeaknessStrength
Opportunity Threat
Externals
Internals
PEST ANALYSIS
EconomicalPolitical
Social Technical
Organization Environment
Organizational Strategy
IT Capabilities
IT Strategic Domains
OperationsSolutionsResources
Business
Relations
Customers
Stakeholders
Current State Assessment
IT Goals & Objectives
Goal
Measurable Objectives IT PrinciplesIT Values
IT Strategy Plan
Year 2020
Executive Summary
Values & Principles
IT Strategic Domains
Goals & Objectives
Roadmap
IT Vision & Mission
Roadmap & Goals Scheduling
YearMonth
Project
Program
Training
...
ITGovernance
IT
Architecture
Risk Management
Execution
Goal
Measurable Objectives
Executing IT Strategy
Communicating IT Strategy
Strategy
Workshop
One Page
Strategy
Management
Briefs
Strategy
Website
Program & Project Management
Project Charter
Solution Details
Resource Allocation
Scheduling
Performance & Success Metrics
Project Risk Management
SDLC
Agile
Solution Requirements
Solution Architecture
Solution Design
Technical Standards
Test Plan
Deployment Plan
IT Operations & Service Management
Security
Measures
Helpdesk
Office
Operation
Processes
SLA & OLA
Agreements
Capacity
Planning
Disaster Recovery
Plan
Data Backup
Plan
Business Continuity
Plan
Strategy Control & Performance Management
Selecting Metrics
QuantityQuality
Performance Dashboard
Project Status
Program Status
Metric Units
Collecting Metrics
Data
ProcessDigitalHuman
Performance &
Progress Reports
StrategyEvaluation&CorrectiveActions
Metric Planned Actual %
Response Time * 50 min 40 min 25 
* Example of an IT metric
Time Human Resources
IncentivesTraining
Numeric
Feeding HR
Ethics, beliefs, and behaviors shared by
the IT organization team when dealing
with data, customers and business.
IT Values
General guidance and instructions on how
the IT organization is going to operate.
Principles usually helps in decision making.
IT Principles

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Silver Arrow Strategy

  • 1. Strategic IT Planning Formulation - Execution - Control Copyright © 2015 - Electronic Government Research Center All Rights Reserverd. www.egovconcepts.com Unleashing Potential ® Silver Arrow Strategy ® ‫ﺍﻟﻔﻀﻲ‬ ‫ﺍﻟﺴﻬﻢ‬ ‫ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺔ‬ Basic Concepts IT Vision Short statement about what the IT organization aspires to become in the future. IT Mission What is the purpose of the IT organization and what it does to serve its customers, employees and the business itself. IT Strategy Actions, plans and norms that set the direction of the IT organization and how it will shape the business on the long run. Is the process of developing the IT strategic plan by assessing current IT state, IT environments, IT capabilities and aligning business goals to IT goals. Strategic IT Planning SWOT ANALYSIS WeaknessStrength Opportunity Threat Externals Internals PEST ANALYSIS EconomicalPolitical Social Technical Organization Environment Organizational Strategy IT Capabilities IT Strategic Domains OperationsSolutionsResources Business Relations Customers Stakeholders Current State Assessment IT Goals & Objectives Goal Measurable Objectives IT PrinciplesIT Values IT Strategy Plan Year 2020 Executive Summary Values & Principles IT Strategic Domains Goals & Objectives Roadmap IT Vision & Mission Roadmap & Goals Scheduling YearMonth Project Program Training ... ITGovernance IT Architecture Risk Management Execution Goal Measurable Objectives Executing IT Strategy Communicating IT Strategy Strategy Workshop One Page Strategy Management Briefs Strategy Website Program & Project Management Project Charter Solution Details Resource Allocation Scheduling Performance & Success Metrics Project Risk Management SDLC Agile Solution Requirements Solution Architecture Solution Design Technical Standards Test Plan Deployment Plan IT Operations & Service Management Security Measures Helpdesk Office Operation Processes SLA & OLA Agreements Capacity Planning Disaster Recovery Plan Data Backup Plan Business Continuity Plan Strategy Control & Performance Management Selecting Metrics QuantityQuality Performance Dashboard Project Status Program Status Metric Units Collecting Metrics Data ProcessDigitalHuman Performance & Progress Reports StrategyEvaluation&CorrectiveActions Metric Planned Actual % Response Time * 50 min 40 min 25  * Example of an IT metric Time Human Resources IncentivesTraining Numeric Feeding HR Ethics, beliefs, and behaviors shared by the IT organization team when dealing with data, customers and business. IT Values General guidance and instructions on how the IT organization is going to operate. Principles usually helps in decision making. IT Principles