This document summarizes the experience of a senior IT professional with over 18 years of experience managing projects, operations, and transformations for major IT companies. He has extensive experience implementing Oracle ERP systems and managing teams of up to 200 people on projects up to 500 million INR. Currently, he is pursuing a Ph.D. in developing a model for continuous improvement and has held several roles such as Delivery Manager, Functional Lead, and Escalation Manager where he has identified process improvements.