Madangopal Majumdar has over 30 years of experience in senior management roles focusing on resource and capacity management, operations management, and general administration. He currently works as an Optimization Leader at IBM India, where he leads planning and implementation of strategies around resource deployment, capacity management, and staffing. Previously, he has worked in management consulting and for the Indian Air Force, rising to the rank of Senior Non-Commissioned Officer. He has a track record of optimizing resource utilization, improving productivity, and strengthening management teams.

1. MADANGOPAL MAJUMDAR
E-Mail: majumdar.mg@gmail.com/ Contact: +91 9866650675
SENIOR MANAGEMENT PROFESSIONAL
Targeting Leadership Assignments In:
 Resource & Capacity Management  Operations Management General Administration 
P R O F I L E S U M M A R Y
Forward-focussed & Result-oriented Leader offering over 3 decades of rich experience in spearheading diverse functions with
exhibited leadership qualities including a distinguished career with the Indian Air Force; expertise entails:
Resource Management & Deployment Capacity Development/ Staffing Strategic Planning/ Policy Formulation
Performance Management Operations/ General Administration Cost & Resource Optimisation
Program / Project Management Application Development MIS Reports / Compliances
Cross-functional Coordination Client / Vendor Relations Team Leadership & Trainings
• Presently associated with IBM India as Optimization Leader – Resource Deployment & Capacity Management; leading, planning &
implementing overall growth strategy for the service line, sectors and project staffing while ensuring no business loss
• Proven skills in developing & strengthening management teams by maximizing resource utilization & deployment with an aim to
optimize company’s profitability & efficiency and effectively meet staffing & project requirements
• Excels in managing overall operations, evaluating improvement areas & driving process improvement / automation strategies for
ensuring max. efficiency/ productivity; drove various initiatives to streamline functions, enhance capacity & reduce overall costs
• Recognized as Subject Matter Expert in Resource Management with strong understanding of Resource Management Techniques/
SWOT Analysis for planning, monitoring and controlling programs & resources
• Proficient in designing & implementing strategies, process & policies for the organization; facilitated Skills & Competency
Development Programs to enhance staff’s knowledge & productivity while working with reputed organisations in India & USA
• Customer-Centric Professional with competencies effectively managing expectations of Clients & Other Stakeholders leading to
enhanced satisfaction levels, new & repeat business
• A reliable partner to top management with skills in directing teams & enabling knowledge - sharing amongst them; a keen planner
and strategist with strong interpersonal, problem solving, team-building and negotiation skills
NOTABLE ACCOMPLISHMENTS ACROSS THE CAREER
• Steered efforts towards improved productivity & optimum resource utilization at IBM and recorded key milestones like:
o Successfully managed 3 largest locations with resource pool of 25000+ with highest standards and established benchmarks on
achieving targets and delivery; deployed automation techniques and optimized account head count
o Analysed demand & supply and provided resource requirement for new hiring, worked as part of approval chain for recruitment
and effectively resolved location preferences, transfer, employee morale, career growth & other issues of staff
o Implemented Band Mix Strategy which helped in improving company’s profitability and enhance client’s satisfaction
• Effectively led project activities like requirement gathering, cost & effort estimation, project KPIs, software development & testing,
progress tracking, change management, delivery and post-implementation support while working at Intec Group
• Played a key role in ensuring delivery of projects within time, budget & quality parameters while working for leading clients as an IT
Consultant at Kraftware Inc., Omaha, USA
• Promoted to senior positions on account of excellent performance and received multiple awards & appreciations like:
o BRAVO Award for “Outstanding Performance beyond Expectations” on Operation Excellence from IBM India in Apr’05
o The Best of IBM “award for exceptional job planning and execution of fulfilment of critical demands Apr’07
o The Best of IBM “award for excellence in effort for minimizing revenue loosing for business with huge assignments. Oct’10
o Long Term Incentive Award grant of 48 IBM equity share for persistence top performance for multiple years in May’10
o IBM Special Equity Grant Award with 7 IBM’s Equity Share on top rating for 2011 during celebration of IBM centennial in Jun’ 11
o Nominated for “IBM’s Business and Technical Leadership “2014 program (BTL 2014) “IBM Leaders for Growth” –July’ 2014
W O R K E X P E R I E N C E
Since Sep’04: IBM India Pvt. Limited, Hyderabad as Optimization Leader – Resource Deployment & Capacity Management
Growth Path: Joined as Performance Optimization Leader and rose to the position of Optimization Leader – Resource Deployment &

2. Capacity Management in Jan’15
Key Result Areas:
As Optimization Leader – Resource Deployment & Capacity Management (7 Offices, Size 5000+) Jan’15 – Present
• Managing the entire employee’s lifecycle for service line /business from recruitments to exit; planning supply building based on
demand – supply gap and gluct (elimination of excess supply) to achieve organization mandate of head count target with defined
supply pyramid
• Planning & implementing go-organic strategy as per skill and account level, maximizing demand fulfilment and eliminating revenue
loss; driving competency staffing and initiatives on capability building for niche skills
• Developing and maintaining positive relationships with leadership, service line & project teams; working as an interface to assess
pipeline, staffing needs and ensure effective forecasting and utilization
• Providing Staffing Solutions after reviewing project pipeline and determining hiring requirements to fulfil future staffing needs
• Coordinating various services & initiatives to ensure streamlined operations while ensuring adherence to company’s policies
• Preparing & providing daily, weekly and monthly business reports to management to keep a track process operations
• Leading & monitoring the performance of team members to ensure efficiency in process operations
As Performance Optimization Leader (3 Offices, Size 25000+) Sep’04 – Dec’14
• Spearheaded Program Management of single and multi-locations model of Resource & Capacity Management, while ensuring
optimum utilization of resource and fulfilling demands with minimum revenue leakage
• Managed the entire demand & supply requirements for locations, practice area & sectors including hiring across competencies for
meeting business objectives; provided effective governance across locations
• Conducted SWOT analysis to evaluate the strength, weakness, opportunities & threats of Resource Deployment process and
accordingly formulated organization strategies; administered Management Reporting
• Drove resources engagements, validated demand, planned early deployment, measured gap and optimized efficiency; resolved
staffing escalation and delivered resources and fulfilment solutions
• Partnered with client offshore services organization to implement best practices and align actions to meet client objectives
• Worked in close coordination with Geo Partners on planning staffing needs and helping into strategy formulation
Sep’01 to Aug’04: Intec Group India Pvt. Limited, Hyderabad as Project Manager (Team Size 55)
Key Result Areas:
• Led the design, development, testing and delivery of flagship product of the company; facilitated Change Requests as well as
rendered managerial support for all the project development undertaken by the company
• Provided monthly technical updates of any known issues/risks to the Director and maintained Project Key Performance Indicators
• Managed project functions like planning, estimation, project initiation documentation preparation and kick-off; contributed in:
o Writing detailed & summarized project progress reports; identifying and processing any contract variations
o Tracking activities against the detailed project plans / updating project plans to include agreed changes
o Producing accurate financial reports and monitoring actual expenditure figures against project budgets
o Organizing and facilitating Project Steering / Operating Committees meetings
P R E V I O U S E X P E R I E N C E
Jan’99 to Dec’99: Kraftware Inc., Omaha, USA as IT Consultant
Contributed in all phases of Application Development entailing, requirement gathering, feasibility, design, testing, debugging & delivery in
coordination with Sr. Team Members & Project Coordinator; developed web applications using ASP.Net, VB.Net, C #.Net with RDBMS
Client 1: LCM Expediter for Motorola Inc. Commercial Govt. & Industrial Solution Sector, Accessories & After Market Division, USA
Client 2: Revised Premier Purchase Program for Motorola Inc. Commercial Govt. & Industrial Solution Sector, Accessories & After Market
Division, USA
Client 3: Parks Inventory Management System for Tek. Insight Boston E Governence Services, South Boston 2B, MA 02127, USA
Aug’94 to Dec’98: GAETEC (Gallium Arsenide Technology Enabling Center), Vignana Kancha, Hyderabad as Sr. Engineer Application
Provided support in manufacturing / fabrication, assembly and packaging of Gallium Arsenide (MMIC) Monolithic Microwave Integrated
Circuits (IC) and Thin Film Technology
Feb’79 to Feb’94: Indian Airforce last designated as Senior Non-Commissioned Officer (Technical)
Growth Path: Joined as Junior Non Commissioned officer and rose to the position of Senior Non Commissioned Officer)
A C A D E M I C D E T A I L S
Diploma in Marketing Management from IGNOU, New Delhi in 1996
Diploma in Management from IGNOU, New Delhi in 1995
Advance Diploma in Management from IGNOU, New Delhi in 1995
ME - Electronics & Communication Engineering from Osmania University, Hyderabad in 1994

3. Graduate IETE from Institute of Electronics & Telecommunication Engineering, New Delhi, India in 1987
P E R S O N A L D E T A I L S
Date of Birth: 24th
February 1959 | Languages Known: English, Hindi & Bengali | Passport No.: G9059352 (Valid Till: June 2018)
Address: H. No. 41/A, Sancharpuri Colony, New Bowenpally, Secunderabad – 500011, India
Location Preference: Hyderabad / Kolkata / Open ~ Industry Preference: IT / Open