M. Sankaranarayanan has over 18 years of experience in retail management. He currently works as an Internal Audit Manager for Landmark Group in Egypt, where he conducts internal audits, trains staff, and investigates fraud cases. Previously, he held management roles overseeing store operations and loss prevention for Landmark Group in Egypt and Saudi Arabia.

1. M. Sankaranarayanan Mobile: +20-1098884852
Landmark Group, Email:shankar72@hotmail.com
C/o.Orient international trading limited,
Block 67,90th
Street,5th
Settlement, New Cairo,
Egypt.
CAREER OBJECTIVE
Looking forward for a challenging career in retail industry where I can best utilize my
managerial skills and contribute to the organization growth and excellence.
PROFESSIONAL EXPERIENCE SUMMARY
More than 18 years of Retail Industry experience
Company - Landmark Group December 1996 till present
The Landmark Group is one of the largest & leading non-food retailers in the region
having multi format retailing presence in categories of fashion clothing, footwear &
accessories, furniture & furnishings, kids wear, toys & baby needs, fashion
accessories & cosmetics, electronics & hospitality.
EDUCATION
 B.Com. Madras University, India
COMPUTER PROFICIENCY
 Operating Knowledge of Ms-office, Excel, Lotus notes etc
WORK EXPERIENCE
i) Internal Audit Manager, Landmark Group, Egypt(July 2014-Till date)
Reporting to: Territory Head & DGM-Finance
Role & Responsibilities:
Internal Audit
 Follow through of the last Corporate Internal Audit Report open points with
concerned HODs and ensure compliance – with monthly ATR – Action Taken
Report.
 Make a scope for the Internal Audit for all the departments - Finance, HR,
Admin, Marketing, Projects, PRO, IT, Warehouse, etc., and finalize the IA
Schedule for the year.
 Review and strengthen the back end review process of Controls

2.  Review the CAP of warehouse and Office.
 Schedule Internal Audit of all departments at least once a year.
BOE Audit & Training
 Conduct 3 BOE Audit across all stores during the year.
 Conduct 2 training sessions for all store staff regarding the weak points of
each store in BOE Audit.
 Review the non compliant points – Root Cause Analysis and do reverse audit
of other departments in case the non compliance is due to that.
Stock Loss Action Plan
 Training and educating the Team on the new Stock Loss Target & Incentive
Link
 Review the Stock Take Process and control the same.
 Review the Stock Control, Custody, usage, storage of all other non trading
assets of the Company – IT hardware, vehicles, etc.
 Implementation of the Corporate & Concept specific Stock Loss Action Plan.
Compliance & Fraud Investigation
 Spot Checks at Stores and Other locations to confirm the Internal Control
Process.
 Investigate all reported cases of theft & fraud at store – Store visits to check
randomly on Cash Counter Controls, CCTV, Safe, staff reservations, back
stores, etc.
 Root Cause Analysis of all fraud cases and putting system to address each
individual system.
Project Management of Genesis – Follow through
 Modifications of SOPs according to the changes required by new ORPOS.
 Follow up with all concerned regarding putting a system in place for SR
(Service Request).
 HC Genesis go live as per Project timelines (Sept 2014)
Non Trading Monitoring (Shopping Bags)
 Shopping bags for all Brands (Reviewing and placing order & monthly stock
report to Finance)
 Monitoring the Stock of Pos Rolls & Printer Ribbons and submitting monthly
report to Finance.
II) Area Operations Manager & Loss Prevention Manager-Functional
Head, Landmark Group, Egypt (September 2009 – June 2014)
Reporting to: Territory Head & DGM-Finance
Role and Responsibilities:
 Controlling the cash process and ensure the safety of securing the cash
transaction.

3.  Ensure the securing of the Mall both from inside and outside the Mall and to
increase the safety level for the merchandises.
 To Follow and implement all Company promotions and ensure to follow SOP's
and ensure that all the Store Managers/ Staff / Cashier / CSA are following
the same.
 Cleaning: - ensure that the store standards towards the cleaning are well
maintained before the opening of the store on a daily basis.
 Maintenance: - ensure to maintain the store in terms of painting , flooring ,
A/C , ......etc.
 To monitor the performance of Mall Managers, Cashiers / CSA / Chief Cashier
by training and developing them on the required fields.
 To enforce training and development of Cash process with All the Cashiers.
 To Follow the general operating standards within the mall following the
Company retail standards.
 To have relationship with the 4 Concept manager from the 4 concepts
Centrepoint through Monthly meetings.
 To have maximum presence on the floor to monitor the day - to day operation
and the store total environment.
 To deal with Disciplinary and appeal matters that arise as required.
 To ensure that all Company staff are in the correct uniform, wearing badges
and well groomed at all times.
 To monitor trade within the malls and make suggestions to concepts that will
have a positive effect on sales.
 To manage and direct the Visual team in order to get window changes, new
schemes and in house promotions implemented as per the Company
promotional calendar.
 To ensure that the Customer service policies of Company are being strictly
and also ensure that the deal with the customers directly in case of escalated
problems.
 To attend regular meetings with the Concept managers to discuss all
operational matters including known theft, customer service, sales
performance, promotional activity, Shop needs for the coming month and any
other relevant matters.
 To ensure that compliance to company policies on security are maintained at
all times.
 To ensure the presence of security guards at all times as per the designated
contract.
 To monitor the effectiveness of security guards and liaise closely with the
supervisor.
 To enforce company policy on key control of the store and safe.
 To have a visible presence on the shop floor at all times including early
mornings and late nights.
 To ensure that policies relating to cash and floats are being strictly adhered to
and randomly check petty cash for accuracy.
 To ensure that all Mall specific bills / invoices are submitted for payment on
time
 To exercise cost control in all aspects of the job and make recommendations
to the Territory Head where savings can be made.

4.  To check that files on all legal documents pertaining to the mall such as
signage licenses, municipality licenses, sale approvals etc are maintained in
accordance with policy.
III) Mall Operations Manager-Functional Head Landmark Group,
Saudi Arabia (since April 2007 to August 2009)
Reporting to: Territory Head & DGM-Finance
Role and Responsibilities:
 Provided Administrative & semi technical support in all facets of retailing.
 Managed Showroom General Function (cashiering, banking, maintenance,
housekeeping conveyance, accommodation etc)
 Lead Mall Managers team in order to maintain & augment the retail standards
in the showrooms & standalone stores.
 Co-ordination & Supervision of Projects department for new properties
development & monitoring renovations of the existing stores.
 Supervise customer service function in all showrooms.
 Liaison with relevant authorities for utilities & infrastructural service.
 Banking function & upkeep of POS machines & card terminals.
 Synchronization with other functions in operations & marketing to ensure
high retailing standards & consistent footfalls to business.
 Logistical support during mega tactical events & co-ordination with Warehouse
for timely deliveries.
 Administrative management of office & monitoring expansions.
 Manage staffing of Cashiering function for the group in Jeddah.
 Provide administrative & logistical support during staff welfare &
entertainment initiatives & extracurricular events.
IV) Administration Manager– Functional Head Landmark
Group, Kuwait (December 1996 to March 2007)
Reporting to: Territory Head & Finance Manager
Role and Responsibilities:
 Provided Administrative & semi technical support in all facets of retailing.
 Managed Showroom General Function (cashiering, banking, maintenance,
housekeeping conveyance, accommodation etc)
 Lead Mall Managers team in order to maintain & augment the retail standards
in the showrooms & standalone stores.
 Co-ordination & Supervision of Projects department for new properties
development & monitoring renovations of the existing stores.
 Supervise customer service function in all showrooms.
 Liaison with relevant authorities for utilities & infrastructural service.
 Banking function & upkeep of POS machines & card terminals.
 Synchronization with other functions in operations & marketing to ensure
high retailing standards & consistent footfalls to business.

5.  Logistical support during mega tactical events & co-ordination with Warehouse
for timely deliveries.
 Administrative management of office & monitoring expansions.
 Manage staffing of Cashiering function for the group in Kuwait.
 Provide administrative & logistical support during staff welfare &
entertainment initiatives & extracurricular events.
WORK EXPERIENCE
Parle Products Ltd., Chennai
i) Designation: Sales Executive (January 1994 to November 1996)
Key Result Areas:
 Achieving territory targets for Personal & Oral Care products.
 Channel Management.
 Sale Reports & competitors tracking.
 Execution of sales promotion campaigns at Point of Sales.
PERSONAL DETAILS
Name : M. Sankara Narayanan
Sex : Male
Father's Name : Mr. N. Muthukrishnan
DOB : 01-Jan-1971
Marital Status : Married
Phone : +20-1098884852
Passport No : Z2739530
Languages Known : English, Arabic, Hindi & Tamil
Place : Cairo, Egypt.

6.  Logistical support during mega tactical events & co-ordination with Warehouse
for timely deliveries.
 Administrative management of office & monitoring expansions.
 Manage staffing of Cashiering function for the group in Kuwait.
 Provide administrative & logistical support during staff welfare &
entertainment initiatives & extracurricular events.
WORK EXPERIENCE
Parle Products Ltd., Chennai
i) Designation: Sales Executive (January 1994 to November 1996)
Key Result Areas:
 Achieving territory targets for Personal & Oral Care products.
 Channel Management.
 Sale Reports & competitors tracking.
 Execution of sales promotion campaigns at Point of Sales.
PERSONAL DETAILS
Name : M. Sankara Narayanan
Sex : Male
Father's Name : Mr. N. Muthukrishnan
DOB : 01-Jan-1971
Marital Status : Married
Phone : +20-1098884852
Passport No : Z2739530
Languages Known : English, Arabic, Hindi & Tamil
Place : Cairo, Egypt.