Sgnola 2014-4-27-final

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This document discusses Net-Map, a participatory mapping tool for identifying change drivers in organizational networks. Net-Map helps make informal networks visible by having stakeholders map out who is involved in an issue, how they are linked, their goals, and their influence. The group process of creating a Net-Map stimulates conversations around a compelling question to make knowledge explicit. It is used to understand how influence operates in networks rather than just hierarchies, in order to examine vulnerabilities and identify key actors driving or resisting change.

Presentations & Public Speaking

Net-Map: Group action learning of complex organizational
networks
Amitaksha Nag, Raje Kailasam

2
Speaker Bio
Amitaksha Nag
OD Consultant
Social Network
Analysis Expert
Mantra – Resource isn’t the problem,
Collaboration is!
@amitnotes
Raje Kailasam
Agile Immersionist
Scrum Coach
I Embody and bring Somatic
mindfulness and Ukemi (the art falling
gracefully to break barriers) in my Agile
coaching.
Rajeswari.Kailasam2@cognizant.com
@tweettaps

3
Intent: Identifying change drivers in organizations
Solution: informal networks
• Where are these change drivers located?
• Unseen. Often felt
• Dynamic
Ever struck by whispering walls?

4
• Whom do I…?
• How do I…?
• And importantly
• WHY do I…?
Identifying change drivers in networks
I am because of my relationships

5
Hidden nodes in a networked world
Attend to Informal networks
highest
Degree
highest
Lowest
Betweeness
highest
Closeness
highest
Eigenvector

6
Must have mindset in a networked world
Shifting how we think about Organization and Influence
Influence based on
hierarchy and control
Not key influencers of
social behavior

7
Must have mindset in a networked world
Shifting how we think about Organization and Influence
Vulnerabilities
examined.
How does influence
operate in networks?

8
Identifying drivers of change in networks
Perceived goals & influence
Key actors
Their links
Motivation
For vs Against

9
Identifying drivers of change in networks
Perceived goals & influence
Level of influence

10
Let’s practise Net-Map
Paper-pen based tool for participatory mapping
What is your compelling question ?
What problems are you trying to solve ?
Questions change your perception.
(Net-Map is an open source tool. Photos and content credited to Eva Schiffer
http://netmap.wordpress.com).

11
Let’s practise Net-Map
What is your compelling question?
Questioning is the key:
Internal change agents: Who influences Scrum
adoption in my organization?
External change agents: What is my entry point?

12
Group processes:
Stimulating conversations in any setting
• Stakeholder participation – revolving around
the compelling question
• Making knowledge explicit – qualitative
conversations are the heart of the method

18
A product manager and his informal networks

19
Intelligence lies in the subtle
acknowledgements we make.
Sometimes all it requires is a deep
breath, a gentle nod and one firm first
step
Questions?
Group action learning of complex organizational networks
Amitaksha Nag and Raje Kailasam

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Sgnola 2014-4-27-final

1. Net-Map: Group action learning of complex organizational networks Amitaksha Nag, Raje Kailasam

2. 2 Speaker Bio Amitaksha Nag OD Consultant Social Network Analysis Expert Mantra – Resource isn’t the problem, Collaboration is! @amitnotes Raje Kailasam Agile Immersionist Scrum Coach I Embody and bring Somatic mindfulness and Ukemi (the art falling gracefully to break barriers) in my Agile coaching. Rajeswari.Kailasam2@cognizant.com @tweettaps

3. 3 Intent: Identifying change drivers in organizations Solution: informal networks • Where are these change drivers located? • Unseen. Often felt • Dynamic Ever struck by whispering walls?

4. 4 • Whom do I…? • How do I…? • And importantly • WHY do I…? Identifying change drivers in networks I am because of my relationships

5. 5 Hidden nodes in a networked world Attend to Informal networks highest Degree highest Lowest Betweeness highest Closeness highest Eigenvector

6. 6 Must have mindset in a networked world Shifting how we think about Organization and Influence Influence based on hierarchy and control Not key influencers of social behavior

7. 7 Must have mindset in a networked world Shifting how we think about Organization and Influence Vulnerabilities examined. How does influence operate in networks?

8. 8 Identifying drivers of change in networks Perceived goals & influence Key actors Their links Motivation For vs Against

9. 9 Identifying drivers of change in networks Perceived goals & influence Level of influence

10. 10 Let’s practise Net-Map Paper-pen based tool for participatory mapping What is your compelling question ? What problems are you trying to solve ? Questions change your perception. (Net-Map is an open source tool. Photos and content credited to Eva Schiffer http://netmap.wordpress.com).

11. 11 Let’s practise Net-Map What is your compelling question? Questioning is the key: Internal change agents: Who influences Scrum adoption in my organization? External change agents: What is my entry point?

12. 12 Group processes: Stimulating conversations in any setting • Stakeholder participation – revolving around the compelling question • Making knowledge explicit – qualitative conversations are the heart of the method

13. 13 Who is involved?

14. 14 How are they linked?

15. 15 What are their goals?

16. 16 How influential are they?

17. 17 Group discussions Explicit. Visible.

18. 18 A product manager and his informal networks

19. 19 Intelligence lies in the subtle acknowledgements we make. Sometimes all it requires is a deep breath, a gentle nod and one firm first step Questions? Group action learning of complex organizational networks Amitaksha Nag and Raje Kailasam

Sgnola 2014-4-27-final

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