This document discusses reframing conflict through productive disagreement. It covers key concepts like the three realms of disagreement (head, heart, hands), cognitive biases that help solve problems, and learning productive disagreement as a skill. Principles of negotiation are outlined, emphasizing separating people from problems, focusing on interests not positions, and basing choices on objective criteria. New approaches are proposed, such as identifying which realm a disagreement is in and being aware of one's own anxiety. The value of arguments and disagreements is discussed.
Hakon Verespej's presentation at the Sourcing 7 rountable, October 2012. Focuses on his interest in recruiting coming from an engineering background and why great sourcing is so awesome.
Creating Change: Dream, Discover, Deliver Lois Kelly
There are three elements of creating meaningful change -- whether it's developing a new product or transforming a government agency or business function. This presentation highlights how to Dream, Discover and Deliver, and gives you a heads up about practices to embrace and pitfalls to avoid.
What Makes A Great Leader: 10 Vital Traits Of A Great LeaderMichael Lee
What makes a great leader? It is a mix of the 10 vital traits discussed in this article. You don’t necessarily have to possess all of them, but you should at least strive to develop many of them.
Identify The Single Most Important Characteristic In A Master Leader.
Identify the Two Enemies of Leadership.
Determine What Type Of Leadership Expression You Have
Discover How To Systematically Develop A Master Leader
Thrive - Mindsets & Skillsets needed to succeed in a world dominated by smart...Mukesh Gupta
This presentation talks about the mindsets and skills that we need to develop if we want to thrive in a world which will see more and more adoption of smart machines and intelligent algorithms.
You can buy this book on Amazon @ https://amzn.to/2xtepie
Hakon Verespej's presentation at the Sourcing 7 rountable, October 2012. Focuses on his interest in recruiting coming from an engineering background and why great sourcing is so awesome.
Creating Change: Dream, Discover, Deliver Lois Kelly
There are three elements of creating meaningful change -- whether it's developing a new product or transforming a government agency or business function. This presentation highlights how to Dream, Discover and Deliver, and gives you a heads up about practices to embrace and pitfalls to avoid.
What Makes A Great Leader: 10 Vital Traits Of A Great LeaderMichael Lee
What makes a great leader? It is a mix of the 10 vital traits discussed in this article. You don’t necessarily have to possess all of them, but you should at least strive to develop many of them.
Identify The Single Most Important Characteristic In A Master Leader.
Identify the Two Enemies of Leadership.
Determine What Type Of Leadership Expression You Have
Discover How To Systematically Develop A Master Leader
Thrive - Mindsets & Skillsets needed to succeed in a world dominated by smart...Mukesh Gupta
This presentation talks about the mindsets and skills that we need to develop if we want to thrive in a world which will see more and more adoption of smart machines and intelligent algorithms.
You can buy this book on Amazon @ https://amzn.to/2xtepie
There are three dimensions for healthy organizations to grow and innovate. This presentation shares what's needed and where and why companies undermine their success.
Building Creative, Collaborative CulturesAdam Connor
Organizations can struggle to make use of its employee's talent and creativity. The culture of an organization acts as a lens through which we can examine whether an organization is set up support or hinder innovation, creativity, and collaboration.
Culture Summit 2018 - The Importance of Creativity in the Workplace & How to ...Culture Summit
It's been proven that organizations who build and maintain a culture of creativity are more agile, engaged, innovative, and successful. Joshua Lavra, products lead at IDEO, shares the six key behaviors that build creative and innovative teams and include data and case studies that help conceptualize each behavior.
Interested in learning more? Visit www.culturesummit.co
In this talk, I will share do's and don'ts on how to onboard successfully in a remote or hybrid setup including moving to a leadership role, speaking from my own journey onboarding remotely in the midst of a global pandemic.
I will share the tips that worked for me for successful onboarding, how I was able to be productive, impactful, and make a good impression on others. The key issues as an “onbordee” that I will talk about are how to create relationships, make yourself visible in the company, time management, and more.
Since I started working in Augury over 100 new employees have joined the company. Each month I give a session that is part of their general onboarding process. This became a crucial step due to the fact that we are now a hybrid company and a lot of people are onboarding remotely or in a hybrid setup for the first time in their lives.
I joined the company as a backend developer and a few months into my role, the squad leader position in my squad was up for grabs and I was fortunate enough to grab it :) This is my first official leadership role, which I also needed to onboard into in a hybrid setup. I will share the process that I built for myself on “How to lead”. Also, a word or two on the process we built as a squad on how we work in a hybrid setup, what are we optimizing for when we do meet and how to include new members of the team.
Culture Summit 2019 - How to Build a High Performing CultureCulture Summit
Jack Altman, CEO & Co-Founder of Lattice, will share actionable advice around how People Leaders can build a culture that drives businesses forward. He’ll share tactical lessons learned from working with 1,200+ companies who have built engaged and high-performing teams.
Learn more at www.culturesummit.co
Given at Lean Startup 2017.
Using Lean to Create High-Velocity Teams (Until 2:00pm)
Great products come from great teams, yet very few companies try their hand at at team design. Too often we rip job descriptions off the web, throw people together without preamble, then simmer in passive-aggressive discontent until someone eventually fires the person we’ve all been rolling our eyes at. Or worse, we avoid firing him until everyone good quits. Can Lean show us a better way to get things done?
Christina Wodtke teaches Lean Entrepreneurship at the university level and coaches executives how to create high-performing organizations. From this intersection she has helped a new kind of team emerge: the Lean Team.
What is the Lean Team?
-Hypothesizes about how we do our work, not just what work we’ll do.
-Holds no ao assumptions about the best way to get things done.
-Is constantly iterating.
-Commits to peer-to-peer accountability and coaching.
-Embraces diversity in experience and culture.
-Engages in formal reflection to increase learning velocity.
The best teams don’t just use Lean Startup methods to create breakthrough products. They use the learning cycle to reduce interpersonal conflict, communicate effectively, and get more done. In this breakout session, we’ll look at the best practices that high velocity, high-learning teams use, and how you can bring them back to your company.
#enterprise #startup #leanteams
Hacker, Maker, Teacher, Thief: Which one are you?Daniele Fiandaca
Presentation given at Silicon Beach (http://siliconbeach.eu) exploring the importance of now having a combination of core skills.
Based on Creative Social's new book - Hacker, Maker, Teacher, Thief: Advertising's Next Generation which can be bought here - http://ht.ly/BBOVP. Use DISCOUNT10 at checkout to get 10% discount
ImagineNation LAST Generating Creative Conversations Presentation Janet Sernack
A creative conversation transfers ideas from one mind to another, it also allows you to reveal and remove all obstacles in the way of making creative ideas and inventions happen. It even allows you to see opportunities, realise possibilities and easily solves real-life, personal and business problems.
It’s not that we’ve forgotten how to hold genuine conversations. The problem is much deeper. We’ve stopped learning how to hold a genuine conversation.
The good news is we can all learn it. All this ability demands is the ability to be observant, having a core skill-set and following the four key steps in the generative discovery cycle.
There are three dimensions for healthy organizations to grow and innovate. This presentation shares what's needed and where and why companies undermine their success.
Building Creative, Collaborative CulturesAdam Connor
Organizations can struggle to make use of its employee's talent and creativity. The culture of an organization acts as a lens through which we can examine whether an organization is set up support or hinder innovation, creativity, and collaboration.
Culture Summit 2018 - The Importance of Creativity in the Workplace & How to ...Culture Summit
It's been proven that organizations who build and maintain a culture of creativity are more agile, engaged, innovative, and successful. Joshua Lavra, products lead at IDEO, shares the six key behaviors that build creative and innovative teams and include data and case studies that help conceptualize each behavior.
Interested in learning more? Visit www.culturesummit.co
In this talk, I will share do's and don'ts on how to onboard successfully in a remote or hybrid setup including moving to a leadership role, speaking from my own journey onboarding remotely in the midst of a global pandemic.
I will share the tips that worked for me for successful onboarding, how I was able to be productive, impactful, and make a good impression on others. The key issues as an “onbordee” that I will talk about are how to create relationships, make yourself visible in the company, time management, and more.
Since I started working in Augury over 100 new employees have joined the company. Each month I give a session that is part of their general onboarding process. This became a crucial step due to the fact that we are now a hybrid company and a lot of people are onboarding remotely or in a hybrid setup for the first time in their lives.
I joined the company as a backend developer and a few months into my role, the squad leader position in my squad was up for grabs and I was fortunate enough to grab it :) This is my first official leadership role, which I also needed to onboard into in a hybrid setup. I will share the process that I built for myself on “How to lead”. Also, a word or two on the process we built as a squad on how we work in a hybrid setup, what are we optimizing for when we do meet and how to include new members of the team.
Culture Summit 2019 - How to Build a High Performing CultureCulture Summit
Jack Altman, CEO & Co-Founder of Lattice, will share actionable advice around how People Leaders can build a culture that drives businesses forward. He’ll share tactical lessons learned from working with 1,200+ companies who have built engaged and high-performing teams.
Learn more at www.culturesummit.co
Given at Lean Startup 2017.
Using Lean to Create High-Velocity Teams (Until 2:00pm)
Great products come from great teams, yet very few companies try their hand at at team design. Too often we rip job descriptions off the web, throw people together without preamble, then simmer in passive-aggressive discontent until someone eventually fires the person we’ve all been rolling our eyes at. Or worse, we avoid firing him until everyone good quits. Can Lean show us a better way to get things done?
Christina Wodtke teaches Lean Entrepreneurship at the university level and coaches executives how to create high-performing organizations. From this intersection she has helped a new kind of team emerge: the Lean Team.
What is the Lean Team?
-Hypothesizes about how we do our work, not just what work we’ll do.
-Holds no ao assumptions about the best way to get things done.
-Is constantly iterating.
-Commits to peer-to-peer accountability and coaching.
-Embraces diversity in experience and culture.
-Engages in formal reflection to increase learning velocity.
The best teams don’t just use Lean Startup methods to create breakthrough products. They use the learning cycle to reduce interpersonal conflict, communicate effectively, and get more done. In this breakout session, we’ll look at the best practices that high velocity, high-learning teams use, and how you can bring them back to your company.
#enterprise #startup #leanteams
Hacker, Maker, Teacher, Thief: Which one are you?Daniele Fiandaca
Presentation given at Silicon Beach (http://siliconbeach.eu) exploring the importance of now having a combination of core skills.
Based on Creative Social's new book - Hacker, Maker, Teacher, Thief: Advertising's Next Generation which can be bought here - http://ht.ly/BBOVP. Use DISCOUNT10 at checkout to get 10% discount
ImagineNation LAST Generating Creative Conversations Presentation Janet Sernack
A creative conversation transfers ideas from one mind to another, it also allows you to reveal and remove all obstacles in the way of making creative ideas and inventions happen. It even allows you to see opportunities, realise possibilities and easily solves real-life, personal and business problems.
It’s not that we’ve forgotten how to hold genuine conversations. The problem is much deeper. We’ve stopped learning how to hold a genuine conversation.
The good news is we can all learn it. All this ability demands is the ability to be observant, having a core skill-set and following the four key steps in the generative discovery cycle.
The key points will be:
▫️Empathy in business and how to measure it?
▫️Design thinking tools
▫️How to handle uncertainty as the project evolves?
▫️Design thinking in IT — how does it work?
▫️Tips and tricks on design thinking methodology.
Business Mode and Value Proposition - a self reflection approach, by Aneesh Z...Susana Lourenço
This presentation was shared during 2nd i3 project (http://www.i3project.eu/) workshop & masterclass.
Dr. Aneesh Zutshi is working as an Invited Assistant Professor at Universidade Nova de Lisboa. He is the Project Manager of a Startup Europe EU project, DIGISTART where he has closely worked with Students and Startups helping them develop Business Model and helping them align their ideas and goals. He is also the founder of passionise.com where his focus has been on helping startups and organizations bringing passion, motivation and empathy in their work culture towards greater flow and strategic alignment within the organization.
Now you're asking for it! A Culture of Continuous FeedbackJason Schreuder
Agile has feedback loops on the products we build, and on the process we use to do it, but people feedback is really hard! Studies have shown that people have a negative physiological reaction to just the thought of having to give or receive feedback. But are we conditioned to be terrible at feedback from our experiences in traditional work environments, with all of their power dynamics and political undercurrents? In this talk, we will explore the science behind giving and receiving feedback, and how you can create a culture where everyone actually asks for feedback, continually, and celebrates it as a cultural norm. Even the best agilists struggle working with teams on safety, trust, and feedback. This is a crucial leadership skill, and leaders at all levels should be well versed in this topic.
Learning Outcomes:
Interpret the science behind giving and receiving feedback
Compare various elements of effective feedback
Discuss models of kind, human-centered feedback that you can use in your teams
Everything to start creative processes, from understanding to tools, process and applications for professionals and start ups. Discover brainstorming, dialogue and play.
All of us want to be high potential, yet few of us have any idea how. Read on if you want ideas to help you chart your journey through your organization. And if you like it--please share it!
The Discomfort Zone: How leaders turn difficult conversations into breakthroughsMarcia Reynolds, PsyD, MCC
SLides from a 2 day course on how to create positive results from difficult conversations. Participants learn advanced coaching skills as well as techniques to engage reluctant employees and clients.
Rootstock's own Radicle Report, articulating our agency's thought leadership position. Through one-day intensives and three-day retreats, we help clients articulate their own thought leadership positions in order to support their brand growth strategy. We distill that position and the strategy for articulating it in a Radicle Report like this one.
Great Ideas! 2013 Idea Lab
Making Ideas Happen: A Strengths-Based Learning Experience
Don’t let your flash of brilliance fade away. Learn by doing in this session by taking the Appreciative Inquiry and G.R.O.W. methods out for a spin to better refine your great idea and articulate next steps to make it happen. Harness the support of your colleagues and community to bring your idea to life, and walk away with a plan to move your idea forward despite the resistance you might face.
David C Winegar Psychological Safety for PerformanceDavid Winegar
Slides from my webinar on wanted.jobs on how to build psychological safety environments to drive higher performance. Includes neuroscience insights that provide insights into how to better connect people and develop a culture of inclusivity, respect and high trust which results in JOY @ Work.
This is a preview of Absolute-North and David C. Winegar's Psychological Safety for Performance Organizational Toolkit available from absolute-north.com beginning in July of 2021.
This deck describes the culture we have adopted and the core values of nPlan. If you identify with what you read, have a look at https://nplan.io/careers !
Similar to Reframing Conflict: The Heads, Heart, and Hands of Productive Disagreement (20)
Want real agility? Change your management culture first. You have probably seen agile practices designed to deliver more effectively take root in teams throughout your organization. But this is only the tip of the iceberg. To get the real business benefits from a customer-centric, collaborative, learn-fast approach, you need to change how managers manage Additionally, many adaptive, responsive, and agile firms fundamentally think differently about their approach to customers, the concept of value, and how they design and support organizations. We now see a focus on: delighting customers profitably, enabling self-organized teams and networks, collaboration and interactive communication, and iterative and incremental work. In this talk I will explore the mindset shift, systems thinking, organizational development, and coaching approaches need to nurture and support the growth of new leaders who can leverage these emerging realities.
Learning Outcomes:
Recognize the long-held concepts of management that have hindered organizations on their path to agility
Discuss concepts, techniques, and leadership approaches that are on the cutting edge of management innovation
Distinguish key leadership traits needed to be effective in this responsive, agile world
Copernican Revolution in Management (Lightning Talk)Jason Schreuder
A Lightning Talk for a local event for Agile Coaches. Present ideas on management innovation and posits that the biggest and dumbest idea in business is that that the goal of the firm is to maximize shareholder value.
The story of ARCA's Agile Transformation delivered as an opening to the first ever Scrum in Hardware Track at the Global Scrum Gathering in San Diego, 11 April 2017.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name：Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition：12th Global Edition
author：by Hoffer
ISBN：ISBN 10: 0133544613 / ISBN 13: 9780133544619
type：solution manual
format：word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
2. Agile Coach
Jason Schreuder
▷ 10+ years of Agile, coaching, training and leading agile teams in the
military and financial technology industries
▷ experience leading an Agile PMO and an Agile adoption in a global
technology company developing manufactured devices, currently
working on non-software applications for Agile in a large, private
financial technology firm
▷ Graduate degrees in business and higher education, alphabet soup of
certifications
▷ from Apex, North Carolina Helping people, teams, and
organizations pursue the ability to
engage and affect their environment
so that they can adapt to a complex
and ever changing world.
3. This is dedicated to my beautiful
wife, Shaina, and all the productive
disagreements we have together.
4. What comes to mind?
Go to menti.com and enter the code:
69 71 83
5. Key Concepts
▷ Anxiety sparks disagreement
▷ There are three realms of disagreement (head, heart,
hands)
▷ Cognitive biases help us solve four conundrums
▷ Productive disagreement is a skill that can be learned
▷ Awareness of all of this will open your mind to a broader
set of possibilities.
6. Systems Leader Views
▷ Take the right view
▷ Be a conflict facilitator
▷ Creating the container
▷ Emotional bank account and positivity
▷ Conflict protocols
▷ Deep democracy
▷ Move from positions to interests (Getting to Yes)
From Lyssa Adkins, Michael Spayd & ORSC
7. 4 Principles of Negotiation (1981)
1. Separate people from the problem
2. Focus on interests not positions.
3. Generate options for mutual gain.
4. Base choice on mutual measurable,
objective criteria.
11. Four Conundrums:
1. Too Much Information
2. Not Enough Meaning
3. Need to Act Fast
4. What Should we Remember?
12. Develop Honest Bias
Four Conundrums:
1. Too Much Information
2. Not Enough Meaning
3. Need to Act Fast
4. What Should we Remember?
Our Reality:
1. We don’t see everything
2. We conjure illusions
3. Quick decisions can be flawed
4. Our memory reinforces errors.
13. Be Aware of Your Anxiety
Menti.com, same routine.
15. A New Approach
1. Which realm am I in?
2. Which realm are you in?
3. What are we each anxious about?
4. Which perspective should we explore first?
16. The Gift of Disagreement
1. Arguments are not Bad
2. Arguments are not about
changing minds
3. Arguments Don’t End
17. “The great promise of the Internet was that more information
would automatically yield better decisions. The great
disappointment is that more information actually yields more
possibilities to confirm what you already believed anyway.
– Brian Eno, Artist, Composer, Producer
21. Let’s Discuss!
Think about all you just heard about conflict.
We have explored cognitive biases (the way your brain
works) and a new approach to productive
disagreement (head, heart, and hands).
How do these show up in your life? At home or with your
teams at work?
22. What formative events in your life brought you to this belief?
What’s really at stake here?
What’s complicated about your position here that people don’t
usually understand right away?
If what you believe was proven conclusively true to its strongest
opponents what would happen?
What would have to be true for you to change your mind about this?
What other possibilities are we missing that might change how we
each thought about this?
Imagine a world where this is no longer a problem how did we get
there?
Ask (Coaching) Questions
that Invite Surprising Answers
23. “Listening is more than being quiet while the other person speaks until you
can say what you have to say. Generous listening is powered by curiosity,
a virtue we can invite and nurture in ourselves to render it instinctive. It
involves a kind of vulnerability— a willingness to be surprised, to let go of
assumptions and take in ambiguity. The listener wants to understand the
humanity behind the words of the other, and patiently summons one’s
own best self and one’s own best words and questions.
– Krista Tippit, Becoming Wise (2016), On Being Project
24. 1) Head: What are the facts? Who should
represent? How will we discuss (accept
possibilities into the room)
2) Heart: So what do these ideas mean to us?
3) Hands: How can we take this conversation
and make it productive?
Build Arguments Together
25. Top Tips
Develop Honest Bias
Be aware of your anxiety
Speak for yourself
Ask (coaching) questions that invite
surprising answers
Build arguments together
26.
27. “Raising children who are hopeful and who have the courage to be
vulnerable means stepping back and letting them experience
disappointment, deal with conflict, learn how to assert themselves,
and have the opportunity to fail. If we're always following our
children into the arena, hushing the critics, and assuring their
victory, they'll never learn that they have the ability to dare greatly
on their own.
- Brene Brown
