The presentation provides an overview of servant leadership, defining it as a leadership philosophy where the leader focuses on the needs of their team members before their own needs. It outlines 10 characteristics of servant leadership including listening, empathy, awareness, and commitment to others' growth. The presentation also shares a model of servant leadership describing antecedent conditions, servant leader behaviors like conceptualization and empowering followers, and outcomes such as follower performance and organizational performance. In closing, it notes strengths like the central focus on altruism but also potential weaknesses if followers are not open to being guided or if the concept seems too altruistic to be practical.

1. WELCOME
TO OUR
PRESENTATION

2. Basic Concepts Of Servant
Leadership
As a servant leader, you're a "servant first" , who
– focuses on the needs of others, especially team members, before you
consider your own.
– acknowledges other people's perspectives
– gives them the support they need to meet their work and personal
goals,
– involves them in decisions where appropriate
– builds a sense of community within your team.
leading to higher engagement, more trust, and stronger relationships
with team members and other stakeholders and increased innovation.

3. Definition of Servant Leadership
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“The servant-leader is servant first… It begins with the natural feeling
that one wants to serve, to serve first. Then conscious choice brings one
to aspire to lead. That person is sharply different from one who is leader
first, perhaps because of the need to assuage an unusual power drive or
to acquire material possessions…The leader- first and the servant-first
are two extreme types. Between them there are shadings and blends
that are part of the infinite variety of human nature.”
(GREENLEAF,1970)

4. Ten Characteristics of a Servant Leadership
1. Listening
2. Empathy
3. Healing
4. Awareness
5. Persuasion
6. Conceptualization
7. Foresight
8. Stewardship
9. Commitment to the growth of people
10. Building Community

5. Listening:
Emphasizing the importance of communication and seeking to
identify the will of the people
Empathy:
Understanding others and accepting how and what they are.
Healing:
The ability to help make whole.
Awareness:
Servant leadership was strengthened by general awareness and
especially self awareness.
Persuasion:
Seeking to influence others relying on arguments not on positional
power.
Ten Characteristics of a Servant Leadership

6. Conceptualization:
Thinking beyond the present day need and stretching it into a
possible future.
Foresight:
Foreseeing outcomes of situations and working with intuition.
Stewardship:
Holding something in trust and serving the needs of others.
Commitment to the growth of people:
Nurturing the personal, professional and spiritual growth of others.
Building community:
Emphasizing that local communities are essential in a person’s life.
Ten Characteristics of a Servant Leadership

7.  Context and Culture
 Leader Attributes
 Follower Receptivity
 Conceptualization
 Emotion Healing
 Putting Follower First
 Helping Followers Grow and
Succeed
 Behaving Ethically
 Empowering
 Creating Value for the
Community
• Follower Performance and
Growth
• Organizational Performance
• Social Impact
Antecedent Conditions Servant Leader Behaviors Outcomes
Model of Servant
Leadership

8. Model of Servant Leadership
ANTECEDENT CONDITIONS
• Context and Culture –
Cultural norms influence the way servant leadership is able
to be achieved. Ex. A hospital may be more conducive to
servant leadership than a Wall street brokerage firm.
• Leader Attributes-
The leaders traits and beliefs influence their individual
interpretation of servant leadership. Ex. Some servant
leaders are driven by a since of a higher calling.
• Follower Receptivity-
How receptive the followers are to servant leadership has
the biggest impact on the viability of servant leadership.

9. Model of Servant Leadership
SERVANT LEADER BEHAVIORS
1. Conceptualization-
The servant leaders ability by understanding the organization including
it’s purpose and mission to anticipate problems and plan for optimal
responses to future issues.
2. Emotional Healing-
The servant leader is sensitive to and concerned with the well being of
others.
3. Putting Followers First-
The servant leader puts the welfare of his followers before his own.
4. Helping Others Grow and Succeed-
The servant leader by understanding the goals of his followers
promotes the personal and professional development of the individual.

10. Model of Servant Leadership
SERVANT LEADER BEHAVIORS
5. Behaving Ethically –
The servant leaders does the correct thing in the correct way and has a
moral center.
6. Empowering –
The servant leader allows followers the freedom to make decisions and
be self sufficient.
7. Creating Values for the Community –
By giving back to the community the servant leader creates values,
purpose and goals for the community.

11. Model of Servant Leadership
OUTCOMES
1.Follower Performance and Growth –
The servant leaders model focuses on the goal of maximizing the
human potential of the follower. Increased self actualization by the
follower is a predicted outcome.
2. Organizational Performance-
The servant leader model increases team effectiveness by enhancing
clarity of purpose.
3. Societal Impact-
The servant leader model provides services for others increasing
economic efficiency and reducing waste.

12. Servant Leadership
Strengths and Weakness
• Strengths
1. Altruism is central tenant of Servant Leadership.
2. Reverse psychology concept of influence and power.
3. Servant Leadership Questionnaire to measure leaders SLQ attributes.
• Weakness
1. Does not work in environment where followers are not open to being guided, supported
or empowered.
2. The oxymoron quality of the “servant leadership” concept leads to confusion.
3. The altruistic basis of servant leadership leads some to believe it too topic to be practical.

13. THANKS !
Everyone
For A Good Company