1. Sergio Marquez
1414 Baldwin Square Drive, Houston TX 77077
steeldivers12@gmail.com - Cell 713-724-1960
MANAGER – SALES – CLIENT RELATIONS
PROFILE
Sales Management professional offering over 15 years supporting diverse firms directing
operations, sales, and client relations. Strategic planner; generating results based on sound decision
making skills. Develop training program to increase sales revenue meeting critical deadlines for
clients and company. Excellent communication skills working with senior management, clients and
staff in both English and Spanish.
STRENGTHS
 Management
Direct the start-up of business
operations, strategies and staff
performance. Manage
purchasing, inventory, reduce
costs, and increase revenue.
 Sales/Marketing
Develop B2B and B2C business
strategies to increase revenue
streams.
 Client Relations
Develop client partnerships
with key clients resolving
complex technical issues.
 Training
Certified and trained
employees and clients
ensuring the highest quality
of service and increase of
productivity.
 Presentations
Conduct sales presentations
highlighting features and
benefits of products/services.
 Finance
P&L, budgeting, accounting,
payroll and reporting sales
data to management.
 Computer Technology
Microsoft Office – Word,
Excel PowerPoint
CAREER HIGHLIGHTS
Increased Corporate and Sales Growth:
 Led the start-up operations and vision for a local firm specializing in scuba diving services in
Houston.
 Built a reputation for 13 years and increased annual sales from $300,000 to $1,000,000 and
travel revenue from $35,000.00 to $350,000. Established innovative marketing programs and
business development programs which increased sales and brand recognition
 Increased average profit margin on equipment above 65%.
 Developed and expanded the sales referral program and increased class sizes by 25%.
 Coordinated, planned, and implemented over 3,000 trips around the world.
 Trained and certified over 5000 employees and divers.
 Trained and certified over 400 Dive Instructors and Dive Masters.
 Helped pass bill to make The Flower Gardens and Stetson Banks a National Sanctuary

2. Resume: Sergio Marquez Page 2
PROFESSIONAL WORK HISTORY
Vacations To Go, Houston, Texas 11/2012-Present
Travel Tour Consultant
 Develop and implemented marketing strategies to promote word tours including: African
Safari, and River Cruise's.
 Conduct sales presentations highlighting features of tours, pricing and accommodations in
both English and Spanish.
 Recognized as a strong sales producer generating $1.5 Million in revenue.
New York Life Insurance Company, Houston, Texas 1/2010- 10/2012
Insurance Agent
Licensed TX - Life, Health, Long Term Care, and Annuity
 Marketed Retirement, Estate Planning, and Advanced Business Planning services to a broad
range of clients in Spanish and English.
 Provided Business Planning for (family owned), and Long Term Care.
 Conducted cold calls, networking, and seminars generating new business opportunities.
Houston Live Arena/Pavilion, Houston, Texas 3/2009 – 1/2010
General Manager
 Managed, hired, and trained 8 to18 employee. Booked and coordinated events. Implemented
and executed budgets for each event. Created promotional marketing strategies increasing
sales.
Scuba Houston/Houston Scuba Academy, Houston, Texas 6/1995-12/2008
General Manager/Owner
 Led the management and operations for this full service scuba diving firm.
 Spearheaded and led marketing strategies, advertising, and training programs.
 Handled budgeting, P&L, payroll, taxes and general accounting.
 Managed 5 full time and 35 part-time employees. Ensured all staff provided high standards of
customer satisfaction and quality service.
 Established sales goals on a daily, monthly, and yearly basis for all associates.
 Developed, taught and trained on a weekly basis to new employees and instructors.
 Served as a Buyer of all equipment and instituted an inventory control system.
 Developed instructional and safety methods used in dive training manuals for SSI.
 Designed, organized, and directed dive travel worldwide.
 Developed the first Snorkel Ranger Program for children ages 5 to 7 in Texas, the first
Underwater Birthday Party, Boy Scout Venture troop for ages 13 – 18, boys’ and girls’
 Developed an adult’s single’s group for classes and trips.
EDUCATION/TRAINING
University of Texas at El Paso - Major: Business, 2 years
Completed over one hundred hours of sales training
PROFESSIONAL SOCIETIES
Member SSI Pro 5000 Hall of Fame Instructor
Advisor and Head Instructor in Adaptive Diver Program