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Selling PPC & Social Media
        June 29, 2011
Top PPC Platforms

                        •    Highest Search Volume, over 90% of clicks
                        •    Highest competition
                        •    Best display and retargeting network

                        •    Lower search volume than Adwords, but trying to
                             hold on to their market (e.g., recently started
                             allowing bidding on branded terms)
                        •    Generally less competitive than Adwords
                        •    Usually a supplement to an Adwords campaign


We always start with Google because of the tools and size of the network.
             Yahoo and Bing are added as budget permits.
Bidding on Keywords

• The most common bidding option is
  Cost-per-click (CPC). CPC bids determine
  the amount you're willing to pay for each time someone clicks on your ad
  when it shows on Google, Bing/Yahoo.

•   Your actual costs will likely be less than the bids you choose. You usually end
    up paying less than the CPC amount you set.

• In general, a higher CPC bid can allow your ad to show at a higher position on
  the page.
PPC Budget
• Initially determining budget can be tricky. You will get questions like:
    – How much does it take to “own” my keywords?
    – How many searches are there for “keyword” x in my market? How much do they cost
      per click?
    – If I pay $4, will I always be in the first position.
• Flip the conversation around to get a better understanding of
  expectations
    – How many customers do you need from this program? (Example: 10 new customers)
    – How many calls does it take to get a customer? (Example: I close 50% of calls)
    – That means you’ll need 20 calls. The average service business website converts at
      between 5% and 10%. You’ll need 200 clicks (assume 10%).
    – If you get a cost per click estimate of $4, then this customer would need an $800
      budget
Example
Lead Generation Model for XYZ Co

Scenario         $5 CPC        $7 CPC             $10 CPC
1.5% Conversion   $     333.33
5% Conversion     $        100 $            140   $         200
8% Conversion     $         63 $             88   $         125
10% Conversion    $         50 $             70   $         100
12.5% Conversion $          40 $             56   $          80

Budgets Based on Lead Volume
                   $50 / lead      $87.50 / lead $100 / lead
               10              500             875          1000
               20             1000            1750          2000
               30             1500            2625          3000
               40             2000            3500          4000
               50             2500            4375          5000
Are Any of Your Clients
                         Good Candidates for PPC?
A small business with a low budget can certainly have success with PPC.

Things to consider:

• Are people searching on Google for products/services offered by your client?

    – Use Google keyword tool and traffic estimator. Run test on relevant keywords and
      find search volume and estimated costs

• Just about any business can find targets on the Google Display Network

    –   Ads are shown on targeted websites across the Google Display network
    –   Not keyword driven
    –   Can be used for branding
    –   Can be used to “blast” a message (get the word out about a special event)
How Can a Small-Budget Business Compete?
• Use keyword tool to find “long-tail” versions of relevant keywords;
  Example:
    – Keyword “mover” is highly competitive – find “long-tail” keywords like local mover,
      mover in 22181 (local zip code), mover in DC, tend to be less
      competitive/expensive.

• Use the Google Display Network
    – Clicks are usually far less expensive than on Google Search
    – Target websites, audiences and topics across the Google Network
    – Ads can be text, image, video, or rich media format

• Experiment with a remarketing campaign on Google Display Network
    – Visitors that leave your site without taking any action will see your ad on various
      sites as they navigate the web – prompts pre-qualified customers to keep your
      products/services in mind and return to your website when they’re ready to take
      action.
PPC Selling Points
Let your clients know that you offer
very flexible PPC campaigns and:

• Adwords Certified Analysts running campaigns

• Your client identifies the goal (click or
  conversion). Our analysts are scored on
  meeting your goal

• All data is reported in your dashboard
    – Total spend
    – Number of goals completed (web forms and phone
      calls)
    – Details about keywords
    – Notes from your analyst

• If needed, you can provide call to action
  focused landing pages
Social Media PPC

• Facebook PPC Ads are set to
  target people who “like” specific
  Facebook pages (not all FB pages are eligible for
  ad targeting)

• Like traditional PPC, you set budget and max.
  CPC

• Clicks send traffic to your Facebook page or
  website
Selling Social Media Packages
•   Many businesses want to get involved with social media but don’t have
    the time or expertise to run a campaign – let you clients know that you
    offer Social Media Services.

•   We will set up and manage a Facebook, LinkedIn and Twitter

•   We write one blog post per week. Distribute it via Twitter, Facebook,
    LinkedIn and other RSS enabled services.

•   Find related articles and share on selected networks

•   For Twitter we look for potential prospects to build followers

•   Client can put Facebook, Twitter or other logo on their website to drive
    traffic to the page.

•   Facebook PPC campaign can also drive traffic to client’s Facebook page
    (or website).

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Selling ppc and social media

  • 1. Selling PPC & Social Media June 29, 2011
  • 2. Top PPC Platforms • Highest Search Volume, over 90% of clicks • Highest competition • Best display and retargeting network • Lower search volume than Adwords, but trying to hold on to their market (e.g., recently started allowing bidding on branded terms) • Generally less competitive than Adwords • Usually a supplement to an Adwords campaign We always start with Google because of the tools and size of the network. Yahoo and Bing are added as budget permits.
  • 3. Bidding on Keywords • The most common bidding option is Cost-per-click (CPC). CPC bids determine the amount you're willing to pay for each time someone clicks on your ad when it shows on Google, Bing/Yahoo. • Your actual costs will likely be less than the bids you choose. You usually end up paying less than the CPC amount you set. • In general, a higher CPC bid can allow your ad to show at a higher position on the page.
  • 4. PPC Budget • Initially determining budget can be tricky. You will get questions like: – How much does it take to “own” my keywords? – How many searches are there for “keyword” x in my market? How much do they cost per click? – If I pay $4, will I always be in the first position. • Flip the conversation around to get a better understanding of expectations – How many customers do you need from this program? (Example: 10 new customers) – How many calls does it take to get a customer? (Example: I close 50% of calls) – That means you’ll need 20 calls. The average service business website converts at between 5% and 10%. You’ll need 200 clicks (assume 10%). – If you get a cost per click estimate of $4, then this customer would need an $800 budget
  • 5. Example Lead Generation Model for XYZ Co Scenario $5 CPC $7 CPC $10 CPC 1.5% Conversion $ 333.33 5% Conversion $ 100 $ 140 $ 200 8% Conversion $ 63 $ 88 $ 125 10% Conversion $ 50 $ 70 $ 100 12.5% Conversion $ 40 $ 56 $ 80 Budgets Based on Lead Volume $50 / lead $87.50 / lead $100 / lead 10 500 875 1000 20 1000 1750 2000 30 1500 2625 3000 40 2000 3500 4000 50 2500 4375 5000
  • 6. Are Any of Your Clients Good Candidates for PPC? A small business with a low budget can certainly have success with PPC. Things to consider: • Are people searching on Google for products/services offered by your client? – Use Google keyword tool and traffic estimator. Run test on relevant keywords and find search volume and estimated costs • Just about any business can find targets on the Google Display Network – Ads are shown on targeted websites across the Google Display network – Not keyword driven – Can be used for branding – Can be used to “blast” a message (get the word out about a special event)
  • 7. How Can a Small-Budget Business Compete? • Use keyword tool to find “long-tail” versions of relevant keywords; Example: – Keyword “mover” is highly competitive – find “long-tail” keywords like local mover, mover in 22181 (local zip code), mover in DC, tend to be less competitive/expensive. • Use the Google Display Network – Clicks are usually far less expensive than on Google Search – Target websites, audiences and topics across the Google Network – Ads can be text, image, video, or rich media format • Experiment with a remarketing campaign on Google Display Network – Visitors that leave your site without taking any action will see your ad on various sites as they navigate the web – prompts pre-qualified customers to keep your products/services in mind and return to your website when they’re ready to take action.
  • 8. PPC Selling Points Let your clients know that you offer very flexible PPC campaigns and: • Adwords Certified Analysts running campaigns • Your client identifies the goal (click or conversion). Our analysts are scored on meeting your goal • All data is reported in your dashboard – Total spend – Number of goals completed (web forms and phone calls) – Details about keywords – Notes from your analyst • If needed, you can provide call to action focused landing pages
  • 9. Social Media PPC • Facebook PPC Ads are set to target people who “like” specific Facebook pages (not all FB pages are eligible for ad targeting) • Like traditional PPC, you set budget and max. CPC • Clicks send traffic to your Facebook page or website
  • 10. Selling Social Media Packages • Many businesses want to get involved with social media but don’t have the time or expertise to run a campaign – let you clients know that you offer Social Media Services. • We will set up and manage a Facebook, LinkedIn and Twitter • We write one blog post per week. Distribute it via Twitter, Facebook, LinkedIn and other RSS enabled services. • Find related articles and share on selected networks • For Twitter we look for potential prospects to build followers • Client can put Facebook, Twitter or other logo on their website to drive traffic to the page. • Facebook PPC campaign can also drive traffic to client’s Facebook page (or website).