This document discusses the importance of attitude, knowledge, and skills for effective community development. It identifies key qualities like respect, responsibility, and creativity that define a positive community development attitude. Knowledge areas needed include understanding the community, development processes, and management topics. Skills are grouped into communication, research, problem-solving, management, and organizational design. The document provides examples of how skills in meeting facilitation and conflict resolution can impact community groups. It emphasizes that developing and building on skills over time is important for community development work.

1. SECTION IV
ATTITUDE, KNOWLEDGE
AND SKILLS
Jose Benito C. Ronolo

2. Objectives:
1. Identify the importance of
knowledge, attitude and skills
2. Describe community development
attitude
3. Visualize the process of inquiring
knowledge
4. Explain community problems and
conflicts

3. Basic skills and knowledge are needed
along with a positive mind-set or
attitude on order to effectively
implement the community
development process.

4. One way to think about attitude,
knowledge and skills is to think about
what you need to believe and
feel(attitude), what you need to know
(knowledge) and what you must be
able to do (skills) to successfully
undertake a community development
initiative.

5. ATTITUDE
- is the preference of an individual or
organization towards or away from
things, events or people. It is the spirit
and perspective from which an
individual, group or organization
approaches community development.

7. When we talk about an organizations
attitude we use the term
“organizational culture”

8. Key Qualities and Beliefs
- respect for the individual, group and
community
- strong sense of responsibility and
commitment
- empathy
- openness to look at alternate
solutions, new opportunities and ways
to improve

9. - patience, perseverance and
endurance
- creativity, innovation and intuition
- willingness to participate without
always having to lead
- trust in others
- self-confidence

11. KNOWLEDGE
- Community development requires a
broad base of knowledge on many
subjects. Knowledge is the data and
information and the models or theories
you use to work with this information
and data.

13. What knowledge do we need?
- the community
- social, economic and environmental
development
- partnerships
- group process and dynamics
- teambuilding
- problem-solving and decision making
processes

14. - Project management
- Financial management and fund-
raising
- training and skill development
methods and opportunities
- organizational development and
design

15. Knowledge by itself, however, is not
enough to successfully initiate and
maintain a community development
effort. Applying this knowledge is of
equal importance.

17. Skills
Skills move you from theory and
knowledge to action. Skills involve the
performance of mental or physical
tasks

20. Skills are clustered into five primary areas:
1. communication, facilitation and team-
building skills
2. research, planning and evaluation skills
3. problem-solving and conflict-resolution
skills
4. management skills
5. Organizational design and development
skills

21. One government worker attended so
many meetings in a month that she
became very good at figuring out how
meetings should be run. One of the
tasks she took on with several
community groups was to train them in
conducting good meetings.

22. At one session, a participant said that if
she hadn’t come along when she did to
“fix” the group’s meeting skills he
would have quit. He too attended
many meetings and had no time for
ones that were poorly managed.

23. Problem-Solving and Conflict
Resolution Skills
1. Identify the issue or problem
2. look at options and alternatives
3. help individuals understand the
views of others
4. break the impasse if discussions get
bogged down

24. 5. Manage conflict when it occurs
6. Help find common ground
7. assist members to recognize
agreement when it happens
8. ensure that everyone understands
the agreement

25. Management Skills
In order to effectively start and
maintain a community development
process strategic, financial, human
resource and operational planning
skills are required.

26. Good management comes with good
leadership.

27. Organizational Design and
Development Skills
This may require creating new
structure or making changes to an
existing organziation.

28. Building on Skills ad Responding to Skill
Gaps
It is important to be open to using new
skills in new ways, developing new
skills and recognizing the abilities of
others.

29. THANK YOU!!!