SlideShare a Scribd company logo
Small company or large, everyone has to start somewhere
Hannah Mckie
Bio
Started at Add People as an Account Manager - Learnt how to build a feed in Excel
Moved onto Missguided as their PLA Assistant….became slightly obsessed with
Google Shopping (in a good way)
Now in between PPC Manager @ Missguided and Digital Marketing Manager @
Cotton Traders
Agenda
Market overview
Make friends with your Data Feed
Think, Test, Review - Repeat
Use your Data
Question why/how/where/when
2010: Text Ads:
2018: Combination of Shopping Ads
and Text ads depending on commercial
intent
Google Shopping Ads
now appearing on
Image searches….
No one size fits all best practice:
Hybrid
Custom structure based around an overall
business objective (i.e ROAS, Margin,
Stock) or a combination of brand/category
builds. Requires custom labels
Use Case A
Brand Led
Structure primarily based around brands.
Usually due to reporting, budget or
promotional considerations
Use Case B
Category Led
Typically reflecting website structure i.e
Womens > Shoes > Boots
Use Case C
Three areas of Shopping
HygieneDisapprovals
Strategy
Keep Shopping
activity live with as
many SKUs active as
possible
Maximise results
within existing
Shopping strategy
Design and execute
most appropriate
Shopping strategy for
your business goals
Three areas of Shopping
Campaign
Structure
Bidding Best
Practices
Feed
Excellence
Define
Success
Measurement
Hygiene
Disapprovals
Strategy
Start at the…...Beginning
Have you ever seen your feed? - Don’t be scared…...Make friends with it.
What fields are required and which are recommended?
Do you know about the ‘silent, but deadly’ field attributes?
Custom Labels
Product Type
‘Keywords’
Google Product Category
Product Titles
What are Custom Labels?
title
id
price
description
brand
availability
product type
custom label 0
custom label 1
custom label 2
custom label 3
custom label 4
Required attributes for products in your
Shopping feed. You must submit these for
every product. They help Google identify your
products, match them to user searches and
they provide important information to
potential customers.
Custom labels are optional attributes for your
products. This is what allows retailers to
align Shopping strategy to specific
commercial objectives. This Dress could be
a Best Seller for MG so we would use a
Custom Label to pull this product and others
out to bid separately.
red floaty
gypsy swing
dress
£15.00
Other uses for custom labels:
● Profit Margin
● ROAS /CPA
● Best Sellers
● High/Low/Medium stock levels
● Promo products
● Sale/Discounted products
● Seasonal Products
Product Types - Silent but deadly
● Indicates the category of the product being sold.
● You can include more than one 'product type' attribute in your feed
● Use the full "breadcrumb" information. Wherever possible include more granular categories as it provides Google
with more precise classification signals.
For example, Books > Non-Fiction > Sports > Baseball is better than Baseball. You must use " > " as a separator, including
a space before and after the symbol.
Add in Keywords that don’t naturally appear in your title:
Christmas Party Dress, New Years Eve Dress, Festival Clothing
Google Product Type
Use the most granular option
UK USA
Make good use of the Google Taxonomy:
Keywords….In Google Shopping you ask?!
Analyse your data - What does it tell you?
EG. Missguided Colour searches : ‘Black Midi Dress’ has a higher intent to buy in
the USA than ‘Midi Dress’ so we use negative Keywords to channel the traffic to
different campaigns with different budgets/KPIs.
If you sell washing machines….a specific model type will have a higher intent to
purchase than just the brand….
Title Optimisation
● Keyword rich
● Under 70 Characters (Max is 150)
● A strong title that will fit nicely in the limited space provided (currently 70 characters) might be “Patagonia Women’s
Down Jacket.” If you need to have a longer title, be wary of truncation, and front-load any key terms so that if the title
is truncated the critical item details show.
● Avoid overly descriptive Keywords : such as “High quality & Gorgeous Patagonia down jacket”. Your products will
serve best when using simple and product focused language.
● Test and test again.
.
Past Missguided Examples:
Amaline Cross Over Tailored Dress In Black- Dress is the most searched term in the
title so needs to be prioritised.
Kiana Palm Tree Print Neoprene Bomber Jacket- Bomber jacket is the most important part of
this title yet to Google it is seen as the least important
Sparta Textured Split Wrap Shorts In Lemon- not many people will use the term ‘lemon’
where we can we should use colours that customers will search for- Yellow of the title.
Now:
Our competitors should take note
Imogen?
Dress - is the very last Keyword, when in reality it is the
most important Keyword - this does also impact SEO.
Pick your ‘A-Team’
Put your ‘best products’ forward….
Ps - Advise not to remove these 2nd/3rd/ reserve products as they may well
progress into the first team.
Got 1000s of Skus?....
Do they all need to compete on Google?
Use your data and pick the ‘A-team’ -
remember this list shouldn’t be stagnant….
That Best Seller Maxi Dress won’t be a
Best Seller for ever - REFRESH
Understand why biddable attributes are important
Brand
Google Product
Category
Item ID
Product Type
Custom label 1
Segment by brand
Segment inventory by category, either
Google’s or your own
Set a bid for each individual product
Segment by the things that matter to
your business
Custom label 2
Custom label 3
Custom label 4
Custom label 5
Margin
Stock Level
Promotion
Best / Low Seller
etc
Testing
Try, Test, Learn, Repeat
The market is forever changing, therefore a test you ran last year
might not be the right/wrong approach for you now.
Google VS EU Commision
$2.7 Billion
90% off Google's Revenue comes from Ads
90+% market share since Froogle launched
Other CSEs
RedBrain, Kelko, Summit
Summary
One Size doesn’t fit all
Size doesn’t matter
Try, Test, Learn, REPEAT
Don’t forget Bing : )
Questions…….

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SearchLeeds 2018 - Hannah Mckie - PLAs: Small company or large, everyone has to start somewhere

  • 1. Small company or large, everyone has to start somewhere Hannah Mckie
  • 2. Bio Started at Add People as an Account Manager - Learnt how to build a feed in Excel Moved onto Missguided as their PLA Assistant….became slightly obsessed with Google Shopping (in a good way) Now in between PPC Manager @ Missguided and Digital Marketing Manager @ Cotton Traders
  • 3. Agenda Market overview Make friends with your Data Feed Think, Test, Review - Repeat Use your Data Question why/how/where/when
  • 4. 2010: Text Ads: 2018: Combination of Shopping Ads and Text ads depending on commercial intent
  • 5. Google Shopping Ads now appearing on Image searches….
  • 6. No one size fits all best practice: Hybrid Custom structure based around an overall business objective (i.e ROAS, Margin, Stock) or a combination of brand/category builds. Requires custom labels Use Case A Brand Led Structure primarily based around brands. Usually due to reporting, budget or promotional considerations Use Case B Category Led Typically reflecting website structure i.e Womens > Shoes > Boots Use Case C
  • 7. Three areas of Shopping HygieneDisapprovals Strategy Keep Shopping activity live with as many SKUs active as possible Maximise results within existing Shopping strategy Design and execute most appropriate Shopping strategy for your business goals
  • 8. Three areas of Shopping Campaign Structure Bidding Best Practices Feed Excellence Define Success Measurement Hygiene Disapprovals Strategy
  • 9. Start at the…...Beginning Have you ever seen your feed? - Don’t be scared…...Make friends with it.
  • 10. What fields are required and which are recommended? Do you know about the ‘silent, but deadly’ field attributes? Custom Labels Product Type ‘Keywords’ Google Product Category Product Titles
  • 11. What are Custom Labels? title id price description brand availability product type custom label 0 custom label 1 custom label 2 custom label 3 custom label 4 Required attributes for products in your Shopping feed. You must submit these for every product. They help Google identify your products, match them to user searches and they provide important information to potential customers. Custom labels are optional attributes for your products. This is what allows retailers to align Shopping strategy to specific commercial objectives. This Dress could be a Best Seller for MG so we would use a Custom Label to pull this product and others out to bid separately. red floaty gypsy swing dress £15.00
  • 12. Other uses for custom labels: ● Profit Margin ● ROAS /CPA ● Best Sellers ● High/Low/Medium stock levels ● Promo products ● Sale/Discounted products ● Seasonal Products
  • 13. Product Types - Silent but deadly ● Indicates the category of the product being sold. ● You can include more than one 'product type' attribute in your feed ● Use the full "breadcrumb" information. Wherever possible include more granular categories as it provides Google with more precise classification signals. For example, Books > Non-Fiction > Sports > Baseball is better than Baseball. You must use " > " as a separator, including a space before and after the symbol. Add in Keywords that don’t naturally appear in your title: Christmas Party Dress, New Years Eve Dress, Festival Clothing
  • 14. Google Product Type Use the most granular option
  • 15. UK USA Make good use of the Google Taxonomy:
  • 16. Keywords….In Google Shopping you ask?! Analyse your data - What does it tell you? EG. Missguided Colour searches : ‘Black Midi Dress’ has a higher intent to buy in the USA than ‘Midi Dress’ so we use negative Keywords to channel the traffic to different campaigns with different budgets/KPIs. If you sell washing machines….a specific model type will have a higher intent to purchase than just the brand….
  • 17. Title Optimisation ● Keyword rich ● Under 70 Characters (Max is 150) ● A strong title that will fit nicely in the limited space provided (currently 70 characters) might be “Patagonia Women’s Down Jacket.” If you need to have a longer title, be wary of truncation, and front-load any key terms so that if the title is truncated the critical item details show. ● Avoid overly descriptive Keywords : such as “High quality & Gorgeous Patagonia down jacket”. Your products will serve best when using simple and product focused language. ● Test and test again. .
  • 18. Past Missguided Examples: Amaline Cross Over Tailored Dress In Black- Dress is the most searched term in the title so needs to be prioritised. Kiana Palm Tree Print Neoprene Bomber Jacket- Bomber jacket is the most important part of this title yet to Google it is seen as the least important Sparta Textured Split Wrap Shorts In Lemon- not many people will use the term ‘lemon’ where we can we should use colours that customers will search for- Yellow of the title. Now:
  • 19. Our competitors should take note Imogen? Dress - is the very last Keyword, when in reality it is the most important Keyword - this does also impact SEO.
  • 20. Pick your ‘A-Team’ Put your ‘best products’ forward…. Ps - Advise not to remove these 2nd/3rd/ reserve products as they may well progress into the first team. Got 1000s of Skus?.... Do they all need to compete on Google? Use your data and pick the ‘A-team’ - remember this list shouldn’t be stagnant…. That Best Seller Maxi Dress won’t be a Best Seller for ever - REFRESH
  • 21. Understand why biddable attributes are important Brand Google Product Category Item ID Product Type Custom label 1 Segment by brand Segment inventory by category, either Google’s or your own Set a bid for each individual product Segment by the things that matter to your business Custom label 2 Custom label 3 Custom label 4 Custom label 5 Margin Stock Level Promotion Best / Low Seller etc
  • 22. Testing Try, Test, Learn, Repeat The market is forever changing, therefore a test you ran last year might not be the right/wrong approach for you now.
  • 23. Google VS EU Commision $2.7 Billion 90% off Google's Revenue comes from Ads 90+% market share since Froogle launched Other CSEs RedBrain, Kelko, Summit
  • 24. Summary One Size doesn’t fit all Size doesn’t matter Try, Test, Learn, REPEAT Don’t forget Bing : ) Questions…….