SlideShare a Scribd company logo
• 11+ Years in Digital Ads
• Let’s Chat: @Hoffman8
@hoffman8
@hoffman8
Audience
Targeting
Knowing (and finding) your target audience.
Getting
Creative Right
Building Creative that Attracts & Engages
3 Steps for Creating Paid Social Campaigns that Convert
Increasing
Conversions
The Most Common Pitfalls that Negatively
Impact Conversions
Audience Targeting
• What are they solving for?
• Where do they get their information?
• What characteristics make them a good
prospect?
• What are indicators that they are in-market?
• What influences them?
• What else do we know about their demographics
& firmographics?
Know Your Audience
Psst: Need to build personas?
Check out these free
questionnaires:
B2B: http://bit.ly/2HqnSaf
B2C: http://bit.ly/2FwxmV1
Put Your Data to Use
1.
Identify top purchaser
demographics & zero in
2. Further segment by layering
interests & other demographics
3. Identify interests to target.
4.
Monitor performance to flesh out &
validate personas.
1.
Identify top purchaser
demographics & zero in
2. Further segment by layering
interests & other demographics
3. Identify interests to target.
4.
Monitor performance to flesh out &
validate personas.
Create Targeting Profiles to Support Personas
Create Targeting Profiles to Support Personas
Linkedin Targeting
Go Beyond The Job Title
Affiliations and
Publications often
Have Groups
Skills Can Be
Good Indicators
of Job
Responsibilities
Company Size,
Industry &
Seniority Level
Help Qualify
Leads
Test Layering Different Attributes In Different Campaigns
Aligning Targets & Content At Each
Stage
Targeting options to get in front of people
who do not know their options yet.
Targeting options to capture people seeking
solutions & re-engage prospects.
Targeting options to convert hot traffic.
Align Your Content With Your Targets
Top of Funnel Targeting Suggestions
• Interest based targeting
• Demographic Targeting
• Cold Prospect Lists
• Broad Lookalike Audiences
• Account Based Marketing
@hoffman8
Note: exclude lower-funnel targets to
ensure that traffic runs through the middle
and bottom funnel campaigns
Middle of Funnel Targeting Suggestions
• Warm Custom Audiences
• Video Viewers
• People that Follow Your Page
• People that Engaged with Posts
• People that Have Engaged with Mid-Funnel Content
@hoffman8
Note: exclude lower-funnel targets to
ensure that traffic runs through the middle
and bottom funnel campaigns
Bottom of Funnel Targeting Suggestions
• People who Abandon Cart
• People who Abandon Forms
• Visitors of High-Intent Pages (pricing, etc.)
• Viewers of Specific Products or Services
• Low Funnel Custom Audiences
@hoffman8
Broad Targeting Test
LEADS CPL LEADS CPL
$6.71
$2.75
215
165
BROAD
TARGETING
Geo-targeted to priority locations
No Other Targeting Filters
Traffic driven to a landing page.
NARROW
TARGETING
Geo-targeted to priority locations
Leveraging Interest Targeting
Traffic driven to a landing page.
Designing Creatives that Convert
Make a Good First Impression
Can’t Afford a Designer? Check Out *FREE* Tools Like Canva or low-cost
subscription tools like Creatopy or Ripl
DO:
Put your best
foot forward
with a
professional
looking image
DON’T:
Create ads
that don’t
create a clear
line of sight
Make a Good First Impression
DO:
Put your best
foot forward
with a
professional
looking image
DON’T:
Create ads
that don’t
create a clear
line of sight
Make Your Value Proposition Obvious
• An MIT study found that the
human brain can process an
image in as little as 13
milliseconds
• The visual creative of your ad
is most likely to grab the
attention of your market
Which Ad Won?
@hoffman8
Which Ad Won?
#1
Nearly double the lead
volume of the second-
place ad.
@hoffman8
Exactly What Are They Getting?
DON’T:
Leave People
Wondering
What Your
Product is For
DO:
Be As Clear
As Possible
About Why
Your
Prospects
Need Your
Product
Which Ad Won?
@hoffman8
Which Ad Won?
@hoffman8
#1
10x Lead Volume at a 40%
Lower CPL
Maximize Use of Your Space
Maximize Use of Your Space
Consider Your Offers
Offers can be
sales and
discounts but
they don’t have
to be.
Offers can
also be used
to increase
average order
value.
Leverage
Engagement
Increasing post engagement can be a cheap way
to create remarketing pools.
Plus, in a recent analysis with one of our clients,
we noticed a possible correlation between high
volumes of post engagement & lead volume.
@hoffman8
Leveraging Social
Proof
Delivered ads to an email list of existing happy
customers.
Received images and reviews in the comments.
Used the post ID to plug that ad into prospecting
campaign to leverage the social proof.
@hoffman8
Be Relevant!
Use what you know, based upon
your targeting or their previous
engagement to improve
relevance!
Set Expectations for the
Landing Page Experience
Set Expectations for the
Landing Page Experience
Test Videos, When Possible
@hoffman8
The Plan
Leverage video view
objective to educate and
inform
Remarket video views
Test Videos, When Possible
@hoffman8
The Plan
Leverage video view
objective to educate and
inform
Remarket video views
Thumbnails Matter
A client tested thumbnails with all
else consistent and was able to
drop CPL by 50% by designing
something that aligns with all of
the principles we’ve just
discussed.
Guys.
Is this a
good first
impression?
Which Ad Won?
@hoffman8
Which Ad Won?
@hoffman8
5x Lead Volume & a 43%
Lower CPL Than the
Runner Up
#1
Which Ad Won?
@hoffman8
#1
#2
Increasing Conversions
Test Better Qualifying Audiences & Lookalikes
@hoffman8
Lack of Data
Bidding algorithms *love* data, so when data is
limited, it hampers the ability to optimize.
Even if your ad set is driving conversions, low data
volume will cause inconsistent performance and
cause CPL to be volatile.
Optimizing to a Higher Funnel Conversion
After Optimizing for ATC
Increase in Add to Cart
After Optimizing for ATC
Increase in Purchases
After Optimizing for ATC
Increase in Purchase Value
@hoffman8
Consider Adding Accelerated Checkout
Options
@hoffman8
Test Different Leadflows
@hoffman8
Facebook LeadGen Forms
Testing Facebook leadgen forms can increase lead
volume by making conversion quick and simple.
7x Increase in Conversion Rate
By switching to leadgen forms
@hoffman8
Reduce Friction Higher in the Funnel
Leveraged an informational conversion
action in place of transactional in effort
to increase lead volume.
Shared Informational Content
Nurtured high-funnel leads to improve
sales readiness.
Nurtured Leads
1
2
@hoffman8
@hoffman8
Audience
Targeting
Know Your Audience & Use That to Find
Them
Getting
Creative Right
Create Engaging, Relevant Creative
In Summary
Increasing
Conversions
Look for Ways to Scale, Based Upon Your Data
Amy Bishop
amy@cultivativemarketing.com
www.CultivativeMarketing.com
www.linkedin.com/amybishopmarketing
@hoffman8
3 Tips for Creating Paid Social Campaigns that Convert
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3 Tips for Creating Paid Social Campaigns that Convert

  • 1.
  • 2. • 11+ Years in Digital Ads • Let’s Chat: @Hoffman8 @hoffman8
  • 3. @hoffman8 Audience Targeting Knowing (and finding) your target audience. Getting Creative Right Building Creative that Attracts & Engages 3 Steps for Creating Paid Social Campaigns that Convert Increasing Conversions The Most Common Pitfalls that Negatively Impact Conversions
  • 5. • What are they solving for? • Where do they get their information? • What characteristics make them a good prospect? • What are indicators that they are in-market? • What influences them? • What else do we know about their demographics & firmographics? Know Your Audience Psst: Need to build personas? Check out these free questionnaires: B2B: http://bit.ly/2HqnSaf B2C: http://bit.ly/2FwxmV1
  • 6. Put Your Data to Use
  • 7. 1. Identify top purchaser demographics & zero in 2. Further segment by layering interests & other demographics 3. Identify interests to target. 4. Monitor performance to flesh out & validate personas.
  • 8. 1. Identify top purchaser demographics & zero in 2. Further segment by layering interests & other demographics 3. Identify interests to target. 4. Monitor performance to flesh out & validate personas.
  • 9. Create Targeting Profiles to Support Personas
  • 10. Create Targeting Profiles to Support Personas
  • 11. Linkedin Targeting Go Beyond The Job Title Affiliations and Publications often Have Groups Skills Can Be Good Indicators of Job Responsibilities Company Size, Industry & Seniority Level Help Qualify Leads Test Layering Different Attributes In Different Campaigns
  • 12. Aligning Targets & Content At Each Stage
  • 13. Targeting options to get in front of people who do not know their options yet. Targeting options to capture people seeking solutions & re-engage prospects. Targeting options to convert hot traffic. Align Your Content With Your Targets
  • 14. Top of Funnel Targeting Suggestions • Interest based targeting • Demographic Targeting • Cold Prospect Lists • Broad Lookalike Audiences • Account Based Marketing @hoffman8 Note: exclude lower-funnel targets to ensure that traffic runs through the middle and bottom funnel campaigns
  • 15. Middle of Funnel Targeting Suggestions • Warm Custom Audiences • Video Viewers • People that Follow Your Page • People that Engaged with Posts • People that Have Engaged with Mid-Funnel Content @hoffman8 Note: exclude lower-funnel targets to ensure that traffic runs through the middle and bottom funnel campaigns
  • 16. Bottom of Funnel Targeting Suggestions • People who Abandon Cart • People who Abandon Forms • Visitors of High-Intent Pages (pricing, etc.) • Viewers of Specific Products or Services • Low Funnel Custom Audiences @hoffman8
  • 17. Broad Targeting Test LEADS CPL LEADS CPL $6.71 $2.75 215 165 BROAD TARGETING Geo-targeted to priority locations No Other Targeting Filters Traffic driven to a landing page. NARROW TARGETING Geo-targeted to priority locations Leveraging Interest Targeting Traffic driven to a landing page.
  • 19. Make a Good First Impression Can’t Afford a Designer? Check Out *FREE* Tools Like Canva or low-cost subscription tools like Creatopy or Ripl DO: Put your best foot forward with a professional looking image DON’T: Create ads that don’t create a clear line of sight
  • 20. Make a Good First Impression DO: Put your best foot forward with a professional looking image DON’T: Create ads that don’t create a clear line of sight
  • 21. Make Your Value Proposition Obvious • An MIT study found that the human brain can process an image in as little as 13 milliseconds • The visual creative of your ad is most likely to grab the attention of your market
  • 23. Which Ad Won? #1 Nearly double the lead volume of the second- place ad. @hoffman8
  • 24. Exactly What Are They Getting? DON’T: Leave People Wondering What Your Product is For DO: Be As Clear As Possible About Why Your Prospects Need Your Product
  • 26. Which Ad Won? @hoffman8 #1 10x Lead Volume at a 40% Lower CPL
  • 27. Maximize Use of Your Space
  • 28. Maximize Use of Your Space
  • 29. Consider Your Offers Offers can be sales and discounts but they don’t have to be. Offers can also be used to increase average order value.
  • 30. Leverage Engagement Increasing post engagement can be a cheap way to create remarketing pools. Plus, in a recent analysis with one of our clients, we noticed a possible correlation between high volumes of post engagement & lead volume. @hoffman8
  • 31. Leveraging Social Proof Delivered ads to an email list of existing happy customers. Received images and reviews in the comments. Used the post ID to plug that ad into prospecting campaign to leverage the social proof. @hoffman8
  • 32. Be Relevant! Use what you know, based upon your targeting or their previous engagement to improve relevance!
  • 33. Set Expectations for the Landing Page Experience
  • 34. Set Expectations for the Landing Page Experience
  • 35. Test Videos, When Possible @hoffman8 The Plan Leverage video view objective to educate and inform Remarket video views
  • 36. Test Videos, When Possible @hoffman8 The Plan Leverage video view objective to educate and inform Remarket video views
  • 37. Thumbnails Matter A client tested thumbnails with all else consistent and was able to drop CPL by 50% by designing something that aligns with all of the principles we’ve just discussed. Guys. Is this a good first impression?
  • 39. Which Ad Won? @hoffman8 5x Lead Volume & a 43% Lower CPL Than the Runner Up #1
  • 42. Test Better Qualifying Audiences & Lookalikes @hoffman8
  • 43. Lack of Data Bidding algorithms *love* data, so when data is limited, it hampers the ability to optimize. Even if your ad set is driving conversions, low data volume will cause inconsistent performance and cause CPL to be volatile.
  • 44. Optimizing to a Higher Funnel Conversion After Optimizing for ATC Increase in Add to Cart After Optimizing for ATC Increase in Purchases After Optimizing for ATC Increase in Purchase Value @hoffman8
  • 45. Consider Adding Accelerated Checkout Options @hoffman8
  • 47. Facebook LeadGen Forms Testing Facebook leadgen forms can increase lead volume by making conversion quick and simple. 7x Increase in Conversion Rate By switching to leadgen forms @hoffman8
  • 48. Reduce Friction Higher in the Funnel Leveraged an informational conversion action in place of transactional in effort to increase lead volume. Shared Informational Content Nurtured high-funnel leads to improve sales readiness. Nurtured Leads 1 2 @hoffman8
  • 49. @hoffman8 Audience Targeting Know Your Audience & Use That to Find Them Getting Creative Right Create Engaging, Relevant Creative In Summary Increasing Conversions Look for Ways to Scale, Based Upon Your Data