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Angus Hamilton – Chief Technology Officer
Enterprise attribution
Agenda
What is it?
Why now?
Deep dive – the value of
attribution?
Case studies
What you should do next
We are
SEARCH LABORATORY
SEO PPC International Analytics and
Data Science
Digital
Strategy
Social MediaProgrammatic Google
Analytics 360
Accreditations
What is it?
Attribution is the science of assigning credit
to the marketing touchpoints that a customer
was exposed to prior to their purchase.
Why now?
Why now?
Cross channel measurement and attribution is the
number 1 tactic that occupies digital marketers’ time
81% of marketers want to know more about
attribution
No.1
81%
Why now?
Analytics got good
Maths got good – and accessible𝑩 >
𝟏
𝒏
෍
𝒊=𝟏
𝒏
𝒙𝒊
The value of attribution
New ecommerce site – PPC only
1. Existing shop
2. New online presence
3. Tries a PPC campaign
Impressions CTR Clicks CVR Sales
Profit
per sale CPC
Gross
profit Cost
Net
profit
PPC generics 100,000 5% 5,000 2.0% 100 £150 £1.00 £15,000 £5,000 £10,000
PPC brand 1,000 10% 100 10.0% 10 £150 £0.10 £1,500 £10 £1,490
Gross profit £16,500
Cost £5,010
Net profit £11,490
New ecommerce site – Display only
1. Existing shop
2. New online presence
3. Tries a display campaign
Impressions CTR Clicks CVR Sales
Profit per
sale CPM
Gross
profit Cost Net profit
Programmatic
prospecting 1,000,000 0.05% 500 1.00% 5 £150 £1 £750 £1,000 -£250
Gross profit £750
Cost £1,000
Net profit -£250
But channels interact
PPC generics CTR +5%
PPC brand search +5%
CVR PPC generics +5%
CVR PPC brand +5%
PPCDisplay
Run campaigns together – PPC results
Impressions CTR Clicks CVR Sales
Profit per
sale CPC
Gross
profit Cost
Net
profit
PPC generics 100,000 5% 5,000 2.0% 100 £150 £1.00 £15,000 £5,000 £10,000
PPC brand 1,000 10% 100 10.0% 10 £150 £0.10 £1,500 £10 £1,490
PPC generics CTR
PPC brand search
CVR PPC generics
CVR PPC brand
+5%
+5%
+5%
+5%
5.25% 5,250
1,050 105
2.1%
10.5%
110
11
£5,250
£10.50
£16,500
£1,650
£11,250
£1,639
12.5% uplift in profit
Gross Profit Cost Last click ROI True ROI
Uplift vs
Last Click
PPC generics £16,500 £5,250 3.14 2.86 -9%
PPC brand £1,650 £11 157.14 142.86 -9%
Display £750 £1,000 0.75 2.40 +220%
How to react
£15,000
£2,400
£1,500
Reality
PPC generics CTR +5%
PPC brand search +5%
CVR PPC generics +5%
CVR PPC brand +5%
Data-driven attribution
2%
3%
Search
Search Display Email
Email Likelihood of
purchase
Likelihood of
purchase
Increased likelihood of purchase by 50%
Is this just about programmatic?
Is this just about programmatic?
Cost Conversions CPA Gross profit ROI
March £25,444.76 522 £48 £29,936.14 1.18
April £13,744.78 445 £30 £28,201.01 2.05
May (1st-20th) £4,563.10 408 £11 £27,018.67 5.92
Data-driven attribution tools
What to do now?
1. Sort analytics
2. Sort METs
3. Offline conversions
4. Get excited!
Summary
Data-driven attribution is here…
Use it!
Contact us
Leeds | London | New York
+44 (0) 113 212 1211
info@searchlaboratory.com
www.searchlaboratory.com/
Follow us on social media:
facebook.com/searchlaboratory/
@searchlabs
linkedin.com/company/search-laboratory/

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SearchLeeds 2018 - Angus Hamilton - Search Laboratory - Is attribution coming of age this year?

  • 1. Angus Hamilton – Chief Technology Officer Enterprise attribution
  • 2. Agenda What is it? Why now? Deep dive – the value of attribution? Case studies What you should do next
  • 3. We are SEARCH LABORATORY SEO PPC International Analytics and Data Science Digital Strategy Social MediaProgrammatic Google Analytics 360
  • 6.
  • 7. Attribution is the science of assigning credit to the marketing touchpoints that a customer was exposed to prior to their purchase.
  • 9. Why now? Cross channel measurement and attribution is the number 1 tactic that occupies digital marketers’ time 81% of marketers want to know more about attribution No.1 81%
  • 10. Why now? Analytics got good Maths got good – and accessible𝑩 > 𝟏 𝒏 ෍ 𝒊=𝟏 𝒏 𝒙𝒊
  • 11. The value of attribution
  • 12. New ecommerce site – PPC only 1. Existing shop 2. New online presence 3. Tries a PPC campaign Impressions CTR Clicks CVR Sales Profit per sale CPC Gross profit Cost Net profit PPC generics 100,000 5% 5,000 2.0% 100 £150 £1.00 £15,000 £5,000 £10,000 PPC brand 1,000 10% 100 10.0% 10 £150 £0.10 £1,500 £10 £1,490 Gross profit £16,500 Cost £5,010 Net profit £11,490
  • 13. New ecommerce site – Display only 1. Existing shop 2. New online presence 3. Tries a display campaign Impressions CTR Clicks CVR Sales Profit per sale CPM Gross profit Cost Net profit Programmatic prospecting 1,000,000 0.05% 500 1.00% 5 £150 £1 £750 £1,000 -£250 Gross profit £750 Cost £1,000 Net profit -£250
  • 14. But channels interact PPC generics CTR +5% PPC brand search +5% CVR PPC generics +5% CVR PPC brand +5% PPCDisplay
  • 15. Run campaigns together – PPC results Impressions CTR Clicks CVR Sales Profit per sale CPC Gross profit Cost Net profit PPC generics 100,000 5% 5,000 2.0% 100 £150 £1.00 £15,000 £5,000 £10,000 PPC brand 1,000 10% 100 10.0% 10 £150 £0.10 £1,500 £10 £1,490 PPC generics CTR PPC brand search CVR PPC generics CVR PPC brand +5% +5% +5% +5% 5.25% 5,250 1,050 105 2.1% 10.5% 110 11 £5,250 £10.50 £16,500 £1,650 £11,250 £1,639 12.5% uplift in profit
  • 16. Gross Profit Cost Last click ROI True ROI Uplift vs Last Click PPC generics £16,500 £5,250 3.14 2.86 -9% PPC brand £1,650 £11 157.14 142.86 -9% Display £750 £1,000 0.75 2.40 +220% How to react £15,000 £2,400 £1,500
  • 17. Reality PPC generics CTR +5% PPC brand search +5% CVR PPC generics +5% CVR PPC brand +5%
  • 18. Data-driven attribution 2% 3% Search Search Display Email Email Likelihood of purchase Likelihood of purchase Increased likelihood of purchase by 50%
  • 19.
  • 20.
  • 21. Is this just about programmatic?
  • 22. Is this just about programmatic? Cost Conversions CPA Gross profit ROI March £25,444.76 522 £48 £29,936.14 1.18 April £13,744.78 445 £30 £28,201.01 2.05 May (1st-20th) £4,563.10 408 £11 £27,018.67 5.92
  • 24. What to do now? 1. Sort analytics 2. Sort METs 3. Offline conversions 4. Get excited!
  • 26. Contact us Leeds | London | New York +44 (0) 113 212 1211 info@searchlaboratory.com www.searchlaboratory.com/ Follow us on social media: facebook.com/searchlaboratory/ @searchlabs linkedin.com/company/search-laboratory/