Winning Over Stakeholders:
How to Sell mLearning
to Your Enterprise
Scott McCormick
scottm@floatlearning.com

cell: 309.838.2168

      twitter: scottfloat
                            Free!
Winning Over Stakeholders
Why is this important?
Why is this Important?

• Get decision-makers on board
• Minimize risk
• Minimize resistance
• Improve probabilities
  of success
Who are the stakeholders
in your organization?
Identify Stakeholders
                         • Scope • ROI
                         • Schedule • Metrics
                         • Budget
Purchasing                                                    HR

             Your Team                             Branding
                         Legal    Executive   IT
                                 Management
Change Management

• Planning and integrating change aligned with
  business strategy & goals

• Transactional change (quick, short-term)
• Transformational change (long-term,
  fundamental)
Get “Mobile Smart”
 • Blogs
 • Books
 • Apps
 • Associations
 • Conferences
 • Social Media
Set Goals & Objectives
             Learning Strategy
             Skill Sets
             Identify Stakeholders
             Testing
             Focus Group
             Educate Learners
             Processes
             Strong Business Case
             Form a Team
             Learning Platforms
             Executive Champion
             Form Factors
             Evangelization
             Differences in Learning
             Authentication
             Prototypes
             Benchmarking


Milestones
             Development Approach
             Establish Metrics
Have a Process!




        Do you have a process?
Process

• Strategy -     Establish Objectives, understand your learner, create
  requirements, plan the effort


• Define -    Functional, technical, GUI design, script/storyboard


• Design -     Creation, programming, prepare assets, testing


• Deliver -    Implement solution, gather feedback, measure result
Key Stakeholders

• Your team
• Your immediate and executive management
• Primary stakeholders
• Your learners
Your Team

• Instructional and interface design
• Development skill sets and tools
• Process
Your Team

• Instructional and interface design
Your Team

• Development skill sets
 - iOS: Objective C
 - HTML5/CSS
 - Android: Java
 - Creative Suite
 - Off-the Shelf Solutions: Lectora, Articulate
    Storyline, Adobe Captivate
Build a Business Case




Build a Business Case
The Power of a Prototype

• Helps manage cost and risk
• Helps get stakeholder buy-in and user
  acceptance/usability
Management

• Scope
• Schedule
• Budget
• ROI
• Impact
Management
• ROI
Benefits of Mobile Learning

• Increased speed of training
• Improved product time-to-market
• Decreased training costs
• Increased safety practices
• Better ability to train
  hard-to-reach employees
Executive
Champion
Primary Stakeholders

• IT
• Marketing / Branding
• Legal
Primary Stakeholders: IT

• Application distribution and management
• Mobile device management
• Platforms
• Security
Primary Stakeholders: IT

 • User and device authentication
 • Secure log-in
 • Configuration profile
 • Remote wipe
 • Encryption
Primary Stakeholders: Branding/Mktg.

• Guidelines
• Messaging
• Consistency
Primary Stakeholders: Legal

• Policies
• Content
• Security
Primary Stakeholders: Your Audience

• Train anywhere, anytime at their own pace
• Opportunity to collaborate
• JIT knowledge
Success! You’ve launched your first initiative!
Scott McCormick
scottm@floatlearning.com

cell: 309.838.2168

     twitter: scottfloat

Scott mc cormick float mobile learning_winningoverstakeholders_mlearncon2012