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How to Win Bigger Mobile Deals


                Dennis Ashby
        Director/Professional Services
                 Appcelerator
             @JustBeingDennis

         dashby@appcelerator.com
The Road Ahead



                 • Solutions, not Apps

                 • UX-Led Engineering

                 • Agility in Delivery

                 • Trusted Advisor
Solutions > Apps
Anatomy of an
App Conversation


                   • What can we build for you?

                   • What does is need to look like?

                   • What are the app requirements?

                   • Tell me what you want your app
                     to do?

                   • Do you have wireframes?
Results of an
App Conversation


                   • Focuses primarily on the SDK

                   • Addresses only short-term
                     needs

                   • Focuses on what the customer
                     believes they need

                   • Misses key up/cross-selling
                     opportunities

                   • Very hard to demonstrate
                     thought leadership
Anatomy of a focused
Solution Conversation

                    • What are the goals you are
                      trying to achieve with mobility?

                    • What is your mobile strategy?
                      Do you have a mobile strategy?

                    • Describe the experience you are
                      envision for your users.

                    • Tell me about a few user stories
                      you envision supporting through
                      mobile.
Results of a focused
Solution Conversation

                    • Comprehensive solution that fills
                      the current need and accounts
                      for the long term objectives

                    • Opportunity to cross and up-sell
                      additional platform tools by
                      expanding the solution

                    • Opportunity to show thought
                      leadership in mobility

                    • First step to reaching Trusted
                      Advisor status
It’s the
Experience, stupid.
UX is not UI


               • UI is what people user to interact
                 with the product

               • UX is how they feel while they
                 interact with the product

               • UI is TECHNICAL

               • UX is EMOTIONAL

               • UI is a small part of UX
Why is UX Hard?


                  • User experience needs to be a
                    competence, not a function

                  • Creating great user experiences
                    takes a multidisciplinary team
                    that shares ownership of UX

                  • Truly great UX design occurs
                    when the designer’s, client’s and
                    user’s perspectives are
                    considered
Why UX matters?


                  • Mobile success is measured by
                    the effectiveness of the UX
                    design

                  • The UX design is typically NOT
                    decided by just ONE
                    stakeholder.

                  • Thought leadership in UX is
                    hard! But if done right, it binds a
                    customer to you.
Be Agile
Embrace Change!


                  • Change in Mobile Development
                    is inevitable!

                  • Agile Methodology allows you to
                    bend, not break

                  • Delivery results regularly

                  • Get the UX to the targeted
                    devices ASAP
In Summary
Summary


          • Listen to clients goals and create
            a comprehensive mobile solution
            that solves the problem today
            and creates a framework for
            tomorrow.

          • Focus on the UX, follow with a
            compelling UI

          • Delivery in an Agile manner

          • Get the UX to the device quickly
Dennis Ashby
   @JustBeingDennis

dashby@appcelerator.com

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Codestrong 2012 breakout session how to win bigger mobile deals

  • 1. How to Win Bigger Mobile Deals Dennis Ashby Director/Professional Services Appcelerator @JustBeingDennis dashby@appcelerator.com
  • 2. The Road Ahead • Solutions, not Apps • UX-Led Engineering • Agility in Delivery • Trusted Advisor
  • 4. Anatomy of an App Conversation • What can we build for you? • What does is need to look like? • What are the app requirements? • Tell me what you want your app to do? • Do you have wireframes?
  • 5. Results of an App Conversation • Focuses primarily on the SDK • Addresses only short-term needs • Focuses on what the customer believes they need • Misses key up/cross-selling opportunities • Very hard to demonstrate thought leadership
  • 6. Anatomy of a focused Solution Conversation • What are the goals you are trying to achieve with mobility? • What is your mobile strategy? Do you have a mobile strategy? • Describe the experience you are envision for your users. • Tell me about a few user stories you envision supporting through mobile.
  • 7. Results of a focused Solution Conversation • Comprehensive solution that fills the current need and accounts for the long term objectives • Opportunity to cross and up-sell additional platform tools by expanding the solution • Opportunity to show thought leadership in mobility • First step to reaching Trusted Advisor status
  • 9. UX is not UI • UI is what people user to interact with the product • UX is how they feel while they interact with the product • UI is TECHNICAL • UX is EMOTIONAL • UI is a small part of UX
  • 10. Why is UX Hard? • User experience needs to be a competence, not a function • Creating great user experiences takes a multidisciplinary team that shares ownership of UX • Truly great UX design occurs when the designer’s, client’s and user’s perspectives are considered
  • 11. Why UX matters? • Mobile success is measured by the effectiveness of the UX design • The UX design is typically NOT decided by just ONE stakeholder. • Thought leadership in UX is hard! But if done right, it binds a customer to you.
  • 13. Embrace Change! • Change in Mobile Development is inevitable! • Agile Methodology allows you to bend, not break • Delivery results regularly • Get the UX to the targeted devices ASAP
  • 15. Summary • Listen to clients goals and create a comprehensive mobile solution that solves the problem today and creates a framework for tomorrow. • Focus on the UX, follow with a compelling UI • Delivery in an Agile manner • Get the UX to the device quickly
  • 16. Dennis Ashby @JustBeingDennis dashby@appcelerator.com

Editor's Notes

  1. ----- Meeting Notes (10/19/12 14:51) -----Engage the audience in the beginningUnderstand them upfront.3 steps to get out of Apps.
  2. ----- Meeting Notes (10/19/12 14:51) -----Think about it from a mobile first experice REimagine it all through mobile.
  3. ----- Meeting Notes (10/19/12 14:51) -----Think about it from a mobile first experice REimagine it all through mobile.
  4. ----- Meeting Notes (10/19/12 14:51) -----Think about it from a mobile first experice REimagine it all through mobile.