Victoria Schlosser has over 28 years of experience in business administration, with strong organizational and management skills, particularly in quality assurance and project support. Her roles include extensive administrative support at CGI Federal and the USDA, managing documentation, progress reports, and compliance, while also facilitating staff training and project coordination. Additionally, she held a position at Arthur Andersen as a computer systems manager, overseeing employee data and payroll processing.

1. 3709 Connecticut Av e. Kenner, LA 70065 (504) 610-3451 v aschloss99@gmail.com 1
Victoria Schlosser
3709 Connecticut Ave.
Kenner, LA 70065
(504) 610-3451
vaschloss99@gmail.com
BACKGROUND
Over twenty-eight years of experience in business administration.Excellentorganizational and managementskills.
Experience with quality assurance/control ofclientdeliverables,maintaining the data repositoryfor internal and external
deliverables,preparing progress/status reports to clients,and facilitating compliance to CapabilityMaturity Model®
Integration (CMMI) requirements. Proficientin Microsoft Office suite with expertise in Word.
EXPERIENCE
CGI Federal Inc., Fairfax, VA, Administrative Assistant (03/95 to present)
United States Department of Agriculture (USDA)
As the Administrative Assistantfor the USDA Project Team,Ms. Schlosser was responsible for the following:
 Remotelysupported ProjectManagementand staffmembers dispersed throughoutthe country (e.g., Fairfax, Chicago,
New Orleans,etc.).
 Developed the procedures for documentation naming standards and storage.
 Edited, updated and maintained multiple SharePointwebsites.
 Provided supportto the professional staffincluding assisting in word processing,creating and editing templates,
formatting,proofreading and preparing deliverables.
 Provided supportto the staff by enforcing procedures to ensure cohesion across the projects maintaining,tracking and
storing documentation.
 Issued,distributed and stored all deliverables and memos. Archived and forwarded any comments received from the
customer.
 Performed Quality Assurance (QA) processes on clientdeliverables.
 Produced Monthly Progress Reports and QuarterlyPerformance Measures Reports for multiple USDAprojects.
 Managed the USDA Sales Funnel and Sales Call information,incorporated updates from management, the project
managers and other team members,and ran weekly reports.
 Worked closelywith the Account Manager on proposals and maintained the files using Privia bid and proposal
managementsoftware.Prepared,edited and proofread proposals,non-disclosure agreements,cover letters as well as
the internal review presentations.
 Instrumental partof the CGI Federal team achieving Level 2 and 3 CMMI compliance. Conducted monthlyNon-Software
Configuration Management(CM) and Communications audits for the USDA account.
 Attended weekly customer status meetings and was responsible for taking notes,updating action items and distributing
the revised listto CGI and USDA staff.
 Assisted in writing System DevelopmentLife Cycle (SDLC) deliverables such as detailed designs,requirements
analyses and testreadiness reviews.
 Worked closelywith the USDA National Finance Center (NFC) security personnel to getaccess to the building for all
CGI employees.
 Conducted new employee orientation including coordination with Fairfax Human Resources,assisting in answering any
policy related questions,preparing and maintaining employee resumes,and training the USDA staff in the use of
documentstandards.
 Trained staff on appropriate methodologies and documentation standards related to CGI templates resulting in project-
wide team compliance to CGI Branding guidelines.
 Prepared PowerPointpresentations and facilitating monthlyaccountmeetings.
 Made travel arrangements for executives.

2. Victoria Schlosser
3709 Connecticut Av e. Kenner, LA 70065 (504) 610-3451 v aschloss99@gmail.com 2
Managed the CGI New Orleans office:
 Coordinated and assisted in several office relocations.
 Organized meetings atthe office.
 Coordinated staffsocial functions.
 Purchased and maintained the office supplies.
 Worked closelywith building management.
 Coordinated with CGI Montreal to ensure thatthe monthlyrental invoice was received and paid.
Federal Retirement Thrift Investment Board Project
As an Administrative Assistantfor the Federal RetirementThrift InvestmentBoard Project Team,assisted the New Orleans
Thrift staff with a variety of administrative tasks:
 Purchased and maintained office supplies.
 Delivered interoffice mail and maintained the Thrift Library.
 Assisted with providing copies for the Monthly Thrift Board Meeting.
 Assisted with system testing the Thrift Call Center.
 Surrogated timesheets.
 Coordinated web meetings for the Thrift project.
Arthur Andersen, LLP, New Orleans, LA (03/88 TO 11/94)
As a Computer Systems Manager:
 Maintained employee and clientdata records.
 Provided computer supportusing various software packages,including data entry, processing,maintaining,auditing and
reporting of employee information.
 Administered the semi-monthlypayroll records for over 200 employees,dailytime reporting for over 200 employees,
employee retirementinformation,employee leave information,clientjob scheduling for staffemployees,and
maintenance ofmail-listfor all employees ever employed with the firm (over 3000).
 Input, processed,maintained,audited,inventory and reported client information;clientbillings,receivables and
statements;dailystafftime and expense charges to clients;accounts payable;tax return inventory.
 Provided computer support byinstalling,troubleshooting,backing up and restoring various Microsoftproducts.
 Purchased and maintained computer supplyinventory.
 Maintained software inventory of over 500 different software packages .
 Placed service calls for PC equipmentrepair.
 Inventoried and maintained personal computers,laptops and printers.
SKILLS SUMMARY
 MS Office, with an expertise in Word.
 WBS ChartPro
 Visio
 Privia
 PeopleSoft
 SharePoint
 Lotus Notes
 GroupWise
 CoralDraw
 WordPerfect