Heidi Remich is an administrative professional with over 20 years of experience in customer service, marketing, report preparation, and office management. She has a background working in commercial real estate brokerage, accounting, non-profits, and as an executive assistant. She is skilled in Microsoft Office programs and seeks an administrative position to utilize her skills and experience.

1. Heidi Remich
1102 Carr Street  Watertown, WI 53094  (626) 261-3492  heidibremich@hotmail.com
Objective _______________________________________________________________________________
Administrative professional position, to share excellent administrative talents, highly regarded customer
service, and marketing skills proven by over 20 years of experience.
Profile _____________________________________________________________________________________
Motivated, personable business professional. Talent for quickly mastering technology. Completed Microsoft Office
2010 Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports
and marketing materials. Flexible and versatile. Poised and competent self-starter. Thrive in deadline-driven
environments. Excellent team-building and problem solving skills. Caretaker for the past year (2016) for family.
Skills Summary ____________________________________________________________________________
 Computer Savvy
 Report Preparation
 General Office Skills
 Customer Service
 Scheduling
 Marketing & Sales
 Front-Office Operations
 Professional PowerPoint Presentations
 Problem Solving
Professional Experience _____________________________________________________________________
CUSTOMER SERVICE, PRESENTATIONS/REPORTS, MARKETING, TECHNOLOGY SUPPORT
 Managed all aspects of day-to-day office operations.
 Can rapidly learn and master varied computer programs; recently completed Microsoft Office 2010 Suite
certificate course ahead of allotted time requirement.
 Sorted paperwork and billed appropriately per rate sheet or arranged contract.
 Prepared complex reports for using current market info researched on the internet.
 Authored professional correspondence to clients and vendors.
 Designed and maintained marketing material for commercial brokerage, staffing and chamber businesses.
 Oversaw front and back office operations and provided impeccable customer service.
 Created special promotions, wrote/designed print and outdoor advertising, and coordinated all media buying.
Employment History ________________________________________________________________________
SHEEHY MAIL CONTRACTORS, – Waterloo, WI BORDERS BOOK STORE – La Habra, CA
Dispatch Administrator/Billing – (5/14 – 9/15) Key Holder / Supervisor – (3/10 – 10/10)
PARENT DOTT, CPA – Beaver Dam, WI LOS ANGELES POLICE PROTECTIVE LEAGUE
Office Administrator – (7/13 – 10/13) LA, CA – Insurance Representative – (3/09 – 12/09)
PACIFIC CLINICS – Arcadia, CA PERSONNEL RESOURCES, INC. – Beaver Dam, WI
Executive Assistant – (9/12 – 6/13) Administrative Professional – (9/03 – 10/08)
CBRE, INC. (Commercial Broker) – Los Angeles, CA HORICON CHAMBER OF COMMERCE – Horicon, WI
Client Services Coordinator – (11/10 – 1/12) Executive Secretary/Office Manager – (9/98 – 9/03)
Education __________________________________________________________________________________
EAST SAN GABRIEL VALLEY ROP/TRAINING CENTER, West Covina, CA - Microsoft Office 2010 Specialist Course

2. Heidi Remich
1102 Carr Street  Watertown, WI 53094  (626) 261-3492  heidibremich@hotmail.com
Objective _______________________________________________________________________________
Administrative professional position, to share excellent administrative talents, highly regarded customer
service, and marketing skills proven by over 20 years of experience.
Profile _____________________________________________________________________________________
Motivated, personable business professional. Talent for quickly mastering technology. Completed Microsoft Office
2010 Suite certificate course. Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports
and marketing materials. Flexible and versatile. Poised and competent self-starter. Thrive in deadline-driven
environments. Excellent team-building and problem solving skills. Caretaker for the past year (2016) for family.
Skills Summary ____________________________________________________________________________
 Computer Savvy
 Report Preparation
 General Office Skills
 Customer Service
 Scheduling
 Marketing & Sales
 Front-Office Operations
 Professional PowerPoint Presentations
 Problem Solving
Professional Experience _____________________________________________________________________
CUSTOMER SERVICE, PRESENTATIONS/REPORTS, MARKETING, TECHNOLOGY SUPPORT
 Managed all aspects of day-to-day office operations.
 Can rapidly learn and master varied computer programs; recently completed Microsoft Office 2010 Suite
certificate course ahead of allotted time requirement.
 Sorted paperwork and billed appropriately per rate sheet or arranged contract.
 Prepared complex reports for using current market info researched on the internet.
 Authored professional correspondence to clients and vendors.
 Designed and maintained marketing material for commercial brokerage, staffing and chamber businesses.
 Oversaw front and back office operations and provided impeccable customer service.
 Created special promotions, wrote/designed print and outdoor advertising, and coordinated all media buying.
Employment History ________________________________________________________________________
SHEEHY MAIL CONTRACTORS, – Waterloo, WI BORDERS BOOK STORE – La Habra, CA
Dispatch Administrator/Billing – (5/14 – 9/15) Key Holder / Supervisor – (3/10 – 10/10)
PARENT DOTT, CPA – Beaver Dam, WI LOS ANGELES POLICE PROTECTIVE LEAGUE
Office Administrator – (7/13 – 10/13) LA, CA – Insurance Representative – (3/09 – 12/09)
PACIFIC CLINICS – Arcadia, CA PERSONNEL RESOURCES, INC. – Beaver Dam, WI
Executive Assistant – (9/12 – 6/13) Administrative Professional – (9/03 – 10/08)
CBRE, INC. (Commercial Broker) – Los Angeles, CA HORICON CHAMBER OF COMMERCE – Horicon, WI
Client Services Coordinator – (11/10 – 1/12) Executive Secretary/Office Manager – (9/98 – 9/03)
Education __________________________________________________________________________________
EAST SAN GABRIEL VALLEY ROP/TRAINING CENTER, West Covina, CA - Microsoft Office 2010 Specialist Course

3. Lynn Knox
First Vice President
Lic. 01228367
CB Richard Ellis, Inc.
Lic. 00409987
C O M M E R C I A L R E A L E S T A T E S E R V I C E S
355 S. Grand Avenue
12
th
Floor
Los Angeles, CA 90071
213 613 3703 Tel
213 613 3763 Fax
818.404.2461 Cell
lynn.knox@cbre.com
www.cbre.com/lknox
January 16, 2012
RE: Letter of Recommendation for Heidi Remich
To Whom It May Concern:
It is with pleasure that I writing this recommendation letter for Heidi Remich who was my Client
Services Specialist for 1 ½ years at CBRE, Inc., a global commercial real estate firm. Heidi’s primary
responsibilities included for maintaining all of my real estate listings, updating them and marketing them
via email to both brokers and users. Her creativity in designing my website, marketing materials, follow
through with providing documents needed to finalize transactions (transaction vouchers and lease or
purchase agreements), and regular communication with associated departments within the company
were exceptional. She is knowledgeable in multiple computer programs including Power Point, Word,
Excel and Outlook, exhibits professional telephone etiquette and is courteous and patient with her
associates.
Unfortunately, due to the challenging economy, her position here at CBRE, Inc. was eliminated. I am
not sure how I will survive without her. She was always my “right hand”, ready to respond to my
requests and always punctual and able to work independently with little direction.
In conclusion, if you hire Heidi Remich, you will not regret your decision. I am grateful for the time she
worked for me and all of the ideas and well designed materials she made to assist me in my business.
She is an asset to anyone she works with and always does her best.
Sincerely,
Lynn Knox
First Vice President
CBRE Inc.