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Slicedbread - Driving SharePoint Adoption and ROI with Apps and Mashups
The document presents strategies for developing mashup applications using K2 and SharePoint, focusing on user-centered design and agile methodologies. It emphasizes understanding user needs, improving collaboration, and aligning with business goals to enhance productivity and engagement. Additionally, it describes the role of SharePoint as a solution hub for integrating business applications and streamlining processes, ultimately supporting informed decision-making and driving efficiency.
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Slicedbread - Driving SharePoint Adoption and ROI with Apps and Mashups
- 1. Mashup Apps withK2 and SharePoint What, Why and How? Presented by Tim Myers @t1m0th1 Tim.Myers@slicedbread.co.uk 07712 482874
- 2. CERTIFIED and ACCREDITED recognised for excellence
- 3. OUR APPROACH …user centred design and agile + + User Centered Design Agile Robust Governance à Understand the problem domain à Build out a shared understanding goals à Deep understanding of the user base à Definition of key tasks and behaviours à What does “great experience means - UX à Rapid prioritisation of requirements and removal of process impediments à Product backlog is open to change à Early and continuous visibility of progress à Project accounting practises are applied à Modified version of SCRUM à Provides insight into users goals products à User feedback is gathered early and often, using prototypes of wide- ranging fidelity à Emphasizes consistency, clarity, navigability, find-ability, and most of all, simplicity à Design for the users within the context of business goals = SUCCESSFUL PROJECTS
- 4. bring the rightinformation to the right people at the right time The Informed Decision
- 6. FUNDAMENTALS identity |privacy | managing connections | seamless | delightful | complete experiences
- 7. sounds great howdo I build these?
- 8. Our Dynamic, UserCentered Design considers an individual user’s procedures, goals and behaviours in relation to the objectives that the system is designed to support § Improve user productivity § Drive collaboration § Increase partner satisfaction § ‘Push’ tailored information § Decrease training time § Reduce resource burden Understand Your Users Who are your users? How do they work? What do they want to know? What do they want to do? What are your ambitions of them? Understand Your Business Understand your business. How does this project support your business drivers? Assist Your Users Ensuring users engage with your site to fulfil their objectives and have a compelling experience which makes them want to return. Engage Your Users More than just making the pages pretty, we create graphical language to allow users to be guided through with common actions and visual signposting. We call this visual ergonomics USER CENTRIC DESIGN
- 9. HOW DO WEDO THAT? ITS ALL ABOUT THE UX… CUSTOMERS SUCCESS METRICS PERSONAS USER TASK MODELSJOURNIES BRANDS BUSINESS VISION RESEARCH Contextual / Behavioural INSIGHT Interpret / Understand UX Vision CONCEPT Ideate / Iterate DESIGN The Experience PROTOTYPE REFINE IDEAS MONITOR DETAILED DESIGN SHIP IT CODE TEMPLATES VALIDATE SKETCHES EXPLORE OPTIONS
- 10. SHARED UNDERSTANDING Whatis the problem? – Problem Domain How do you want people to interact with it? – Goals, Behaviours, Events Why will your product matter? – Success Metrics What is the purpose of your product? – Business Goals – User Goals Who will use it? – Users
- 11. A BALANCED APPROACHTO SOLVING THE RIGHT PROBLEM… • Desirability – User driven. It’s the “what we want.” • Feasibility – Technology driven. Can this be done? • Viability – Business driven. Should this be done? Viability Desirability Feasibility
- 12.
- 13. WHAT IS ABUSINESS CRITICAL APPLICATION? Connected Systems Connect line-of-business applications into the collaboration platform everyone uses, so people can find the information they need. Informed Decisions Make better decisions based on relevant and timely information while ensuring compliance around core business processes. Realised Value Boost return on investment through faster time-to-market, process efficiencies, reduced risk and lower IT total cost of ownership.
- 14. 125,000 Users @RiskSelf Serve
- 15. Business Intelligence SmartForms BEHOLD, THE MASHUP! Workflow Qorus Docs MVC Web Application
- 16. • SharePoint isthe solution hub – It’s the glue which keeps the app together – Provides core services – Identity, Search, Document Storage
- 17. • User maintainableforms technology • Manage business Micro Processes • Flexible to adapt to an ever evolving landscape • Key engine to driving productivity • Integrated document generation within SharePoint • User editable templates – rich toolbox functionality available directly from within Microsoft Word • Business rules can be embedded in Qorus templates • Templates stored in SharePoint Document libraries
- 18. a business criticalmashup using SharePoint and K2 demonstration
- 19. APPS APPROACH Successfulemployee engagement solutions provide highly tuned productivity tools for workers. Quickly optimising and adapt processes to meet changing business needs... DATA + + = APPS FORMS PROCESS FORMS MOBILITY REPORTS PORTALS DOCUMENTS WORKFLOW
- 20. 6 3 26 9 3 1 1 7 9 Manage
- 21. WE’VE GOT ANAPP FOR THAT! Improve staff productivity Empower business users with the tools to control and automate their business processes Make organisations services easy to consume… and manage Provide a cost effective platform for rapid technology enabled process improvement Change process rapidly Reduce organisational frustration Make processes measurable
- 22. RECENT EXAMPLES Facilities News Rated Content Events Policies & Procedures New Hire Vacancies Appraisals Pay Day Maintenance Canteen Meeting Rooms Hospitality Holiday Booking Corporate Surveys KPI Travel Booking Purchase Request IT Help Desk Password Reset Equipment People Search Org Browser Glossary Innovation & Collaboration Ideas Ask the expert Teams Forums Absence Request Notice Board H&S IncidentProjects Image Banks Shift Swop Awards Blog from the top eLearning Birthdays Have your say Report Request Library HR
- 23. USER DRIVEN DEVELOPMENT • Gifts and Hospitality • Social Connectivity – Car Sharing Forums • What’s in the canteen? • Unlocking data discovery – hidden insights – Broken the barriers down – not simply servicing data requests