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SSE MBA Executive Format 
Module name and time Scenario Planning, December 9, 2014 
Faculty 
Dr. Robin Teigland 
Associate Professor 
Department of Marketing and Strategy 
Stockholm School of Economics 
www.knowledgenetworking.org 
robin.teigland@hhs.se 
twitter: robinteigland 
General aims and themes* 
Organizations operate in macro-environments characterized by a high pace of change along a number 
of factors, such as political, economic, sociological, technological, environmental, and legal. 
Organizations that anticipate, plan, and prepare for future changes are those that generally are able to 
improve their competitive advantage to reap the rewards from volatile environments. Thus, the primary 
objective of this module is to introduce scenario planning: the process that stimulates imaginative, 
creative thinking to better prepare an organization for the future. The module will provide an overview 
of scenario planning processes and will enable participants to develop their own understanding of and 
skills related to scenario planning through applying frameworks, concepts, and methods in today's 
dynamic environment. 
Intended learning outcomes 
1. To experience the process and challenges of scenario planning and its strengths and 
weaknesses as a technique for assessing and anticipating the future 
2. To gain an understanding of political, economic, sociological, technological, environmental, 
and legal trends and their interrelationships 
Learning activities & pedagogy 
I will conduct the mini-module more like a seminar in which my role will be as a moderator, 
questioner, and facilitator. The mini-module involves a variety of activities such as lectures and 
discussions using pre-assigned readings, in-class exercises, and a group exercise and presentation. 
Please bring your computer/tablet PC to class as we will conduct in-class exercises using the 
internet and powerpoint. (If you do not have a computer to bring to class, then please sit next to 
someone in class who does.) In addition, you will be required to use library resources, the internet, 
and potentially other electronic media to conduct the necessary work for the module. 
An open and sharing environment at SSE and beyond 
I would like to encourage everyone in the class to share related module information with people in 
your own group, in other groups, and people outside SSE. You can use the twitter hashtag – 
#SSEMBA2014 to share interesting sites and information you find related to the module on twitter 
(tweetdeck or hootsuite is a good twitter app).
2 
Schedule 
Pre-class Preparation 
 Read the required readings below. You may also browse and/or read the optional readings. 
 Learn about the PESTEL framework (see below under readings) and start thinking about 
these different trends and how they are impacting your company and industry now and how 
they might impact your company and industry during the next 3-5 years. 
 Read the UPS Case and come prepared to answer the following questions: 
1. What are the strengths and weaknesses of scenario planning? 
2. What is your evaluation of UPS’s 1997 scenario planning exercise? Its Horizon 2017 
planning exercise? How do the two efforts compare? 
3. What are the other key elements of UPS’s approach to strategic planning? In particular, 
what is your evaluation of the UPS charter? The Centennial Plan? The Strategy Road 
Map? 
4. Why was John McDevitt put in charge of “strategic integration?” Should he remain in that 
role? 
5. How does UPS’s strategic planning process compare with the approach at your 
organization? 
Tuesday Morning 
Class lecture and discussion of assigned readings and UPS case. 
Tuesday Afternoon 
Group work on scenario planning and group presentations and discussions. Participants will work in 
groups to conduct a scenario analysis for a company for which one of the group members works or is 
interested in learning more about. 
Literature 
Required Readings 
 A Note on Scenario Planning, Harvard Business School. 
 Strategic Planning at UPS, Harvard Business School Case. 
 Six Rules for Effective Forecasting, Saffo, P. Harvard Business Review, 2012. 
 Read about the PESTEL analysis (also known as STEEP, PESTLE, PEST, STEP) framework 
on the internet, e.g., http://pestel-analysis.com/. 
Optional Readings (in no particular order) 
 Scenario Planning: The Link between Future and Strategy, Lindgren, M. & Bandhold, H. 
Palgrave Macmillan. 
 The Current State of Scenario Development: An Overview of Techniques, foresight, 2007. 
 Eyes Wide Open: Embracing Uncertainty through Scenario Planning, July 22, 2009 in 
Knowledge@Wharton, https://biblio.ugent.be/publication/1081542/file/1081543.pdf. 
 Getting into Your Competitor’s Head, H. Courtney, J.T. Horn, & J. Kar, McKinsey Quarterly, 
2009, 1, http://bit.ly/ReMZ1X. 
 The Ambidextrous Organisation, J. Birkinshaw. AIM Report, http://bit.ly/S02Gen. 
 Scenario-based Strategy Maps, F. Buytendijka, T. Hatch, & P. Michel, Business Horizons, 
2010, 53, 335-347, http://bit.ly/Sm5srs. 
 The Black Swan: The Impact of the highly Improbable, Taleb, N. Random House Publishing 
Group.
 Minitrends: How Innovators & Entrepreneurs Discover & Profit From Business & Technology 
3 
Trends: Between Megatrends & Microtrends Lie MINITRENDS, Emerging Business 
Opportunities in the New Economy. Vanston, J. H. & Vanston, C. Technology Futures. 
 Trends in Connectivity Technologies and Their Socio-economic Impacts, J. Cave, C. Van 
Oranje, R. Schindler, A. Shehabi, Ph-B. Bruscher, N. Robinson, Final report of the study: 
Policy Options for the Ubiquitous Internet Society, For DG Information Society and Media, 
2009, http://bit.ly/RuEmyk. 
 Foundations of Futures Studies, History, Purposes, and Knowledge - Volume I, W. Bell. New 
Jersey: Transaction Publishers. 
 Anatomy of a Trend. H. Vejlgaard. McGraw-Hill. 
 The Trend Forecasterʼs Handbook. Martin, R. Laurence King Publishers. 
 The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective 
Wisdom Shapes Business, Economics, Society and Nations. Surowiecki, J. Anchor Books. 
 Additionally, you should regularly read strategy and future-related articles in publications 
such as the Wall Street Journal, Business Week, Forbes, Wired, etc., as well as on online 
sites and blogs such as Mashable, Six Pixels of Separation, etc. I also encourage you to use 
Twitter applications, such as Tweetdeck or Hootsuite, and groups/online forums such as 
those on Facebook and LinkedIn, to follow strategy-related topics. 
Assessment 
There is no formal assessment of “Scenario Planning”. 
Please note that I reserve the right to change this description. 
*This description was inspired by a Scenario Planning Exercise from the University of Albany.

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Scenario Planning Description dec 2014

  • 1. 1 SSE MBA Executive Format Module name and time Scenario Planning, December 9, 2014 Faculty Dr. Robin Teigland Associate Professor Department of Marketing and Strategy Stockholm School of Economics www.knowledgenetworking.org robin.teigland@hhs.se twitter: robinteigland General aims and themes* Organizations operate in macro-environments characterized by a high pace of change along a number of factors, such as political, economic, sociological, technological, environmental, and legal. Organizations that anticipate, plan, and prepare for future changes are those that generally are able to improve their competitive advantage to reap the rewards from volatile environments. Thus, the primary objective of this module is to introduce scenario planning: the process that stimulates imaginative, creative thinking to better prepare an organization for the future. The module will provide an overview of scenario planning processes and will enable participants to develop their own understanding of and skills related to scenario planning through applying frameworks, concepts, and methods in today's dynamic environment. Intended learning outcomes 1. To experience the process and challenges of scenario planning and its strengths and weaknesses as a technique for assessing and anticipating the future 2. To gain an understanding of political, economic, sociological, technological, environmental, and legal trends and their interrelationships Learning activities & pedagogy I will conduct the mini-module more like a seminar in which my role will be as a moderator, questioner, and facilitator. The mini-module involves a variety of activities such as lectures and discussions using pre-assigned readings, in-class exercises, and a group exercise and presentation. Please bring your computer/tablet PC to class as we will conduct in-class exercises using the internet and powerpoint. (If you do not have a computer to bring to class, then please sit next to someone in class who does.) In addition, you will be required to use library resources, the internet, and potentially other electronic media to conduct the necessary work for the module. An open and sharing environment at SSE and beyond I would like to encourage everyone in the class to share related module information with people in your own group, in other groups, and people outside SSE. You can use the twitter hashtag – #SSEMBA2014 to share interesting sites and information you find related to the module on twitter (tweetdeck or hootsuite is a good twitter app).
  • 2. 2 Schedule Pre-class Preparation  Read the required readings below. You may also browse and/or read the optional readings.  Learn about the PESTEL framework (see below under readings) and start thinking about these different trends and how they are impacting your company and industry now and how they might impact your company and industry during the next 3-5 years.  Read the UPS Case and come prepared to answer the following questions: 1. What are the strengths and weaknesses of scenario planning? 2. What is your evaluation of UPS’s 1997 scenario planning exercise? Its Horizon 2017 planning exercise? How do the two efforts compare? 3. What are the other key elements of UPS’s approach to strategic planning? In particular, what is your evaluation of the UPS charter? The Centennial Plan? The Strategy Road Map? 4. Why was John McDevitt put in charge of “strategic integration?” Should he remain in that role? 5. How does UPS’s strategic planning process compare with the approach at your organization? Tuesday Morning Class lecture and discussion of assigned readings and UPS case. Tuesday Afternoon Group work on scenario planning and group presentations and discussions. Participants will work in groups to conduct a scenario analysis for a company for which one of the group members works or is interested in learning more about. Literature Required Readings  A Note on Scenario Planning, Harvard Business School.  Strategic Planning at UPS, Harvard Business School Case.  Six Rules for Effective Forecasting, Saffo, P. Harvard Business Review, 2012.  Read about the PESTEL analysis (also known as STEEP, PESTLE, PEST, STEP) framework on the internet, e.g., http://pestel-analysis.com/. Optional Readings (in no particular order)  Scenario Planning: The Link between Future and Strategy, Lindgren, M. & Bandhold, H. Palgrave Macmillan.  The Current State of Scenario Development: An Overview of Techniques, foresight, 2007.  Eyes Wide Open: Embracing Uncertainty through Scenario Planning, July 22, 2009 in Knowledge@Wharton, https://biblio.ugent.be/publication/1081542/file/1081543.pdf.  Getting into Your Competitor’s Head, H. Courtney, J.T. Horn, & J. Kar, McKinsey Quarterly, 2009, 1, http://bit.ly/ReMZ1X.  The Ambidextrous Organisation, J. Birkinshaw. AIM Report, http://bit.ly/S02Gen.  Scenario-based Strategy Maps, F. Buytendijka, T. Hatch, & P. Michel, Business Horizons, 2010, 53, 335-347, http://bit.ly/Sm5srs.  The Black Swan: The Impact of the highly Improbable, Taleb, N. Random House Publishing Group.
  • 3.  Minitrends: How Innovators & Entrepreneurs Discover & Profit From Business & Technology 3 Trends: Between Megatrends & Microtrends Lie MINITRENDS, Emerging Business Opportunities in the New Economy. Vanston, J. H. & Vanston, C. Technology Futures.  Trends in Connectivity Technologies and Their Socio-economic Impacts, J. Cave, C. Van Oranje, R. Schindler, A. Shehabi, Ph-B. Bruscher, N. Robinson, Final report of the study: Policy Options for the Ubiquitous Internet Society, For DG Information Society and Media, 2009, http://bit.ly/RuEmyk.  Foundations of Futures Studies, History, Purposes, and Knowledge - Volume I, W. Bell. New Jersey: Transaction Publishers.  Anatomy of a Trend. H. Vejlgaard. McGraw-Hill.  The Trend Forecasterʼs Handbook. Martin, R. Laurence King Publishers.  The Wisdom of Crowds: Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economics, Society and Nations. Surowiecki, J. Anchor Books.  Additionally, you should regularly read strategy and future-related articles in publications such as the Wall Street Journal, Business Week, Forbes, Wired, etc., as well as on online sites and blogs such as Mashable, Six Pixels of Separation, etc. I also encourage you to use Twitter applications, such as Tweetdeck or Hootsuite, and groups/online forums such as those on Facebook and LinkedIn, to follow strategy-related topics. Assessment There is no formal assessment of “Scenario Planning”. Please note that I reserve the right to change this description. *This description was inspired by a Scenario Planning Exercise from the University of Albany.