This document discusses how DHL eCommerce can help Irish online retailers expand internationally. It notes that while 77% of Irish websites offer domestic delivery, only 20% offer international delivery, despite growing consumer demand for more delivery options. DHL argues that international shipping is now easier and lower cost, and retailers have nothing to lose by offering it. The document provides data showing customers spend more on average and are more likely to return when express delivery options are available. It outlines DHL's delivery options and recommends Irish retailers advertise their ability to ship globally, give customers delivery choices like express, and make returns easy to boost sales and growth internationally.
The document discusses strategies for ecommerce growth. It outlines an acquire-convert-retain framework and emphasizes focusing first on retention and average order value before acquiring new customers. Specific tactics recommended include targeting first-time buyers with related products, avoiding customer lapses, bundling products, and increasing quantities. It also stresses continuously optimizing websites, email campaigns, retargeting, and executing a growth backlog of initiatives ranked by potential impact and ease of implementation.
Making Commerce Better, presented by Shopify Demac Media
Presented at the eCommerce Toronto Town Hall on Feb 13th 2014, Satish Kanwar, Toronto Director of Operations for Shopify, takes us through the future of retail and how to make commerce better.
The Changing Role of Operations and Fulfillment in Omni-Channel RetailDemac Media
Martin Priest discusses Lowe's journey to becoming an omni-channel retailer. Lowe's launched its e-commerce site in 2012 with 37 stores across 4 provinces and has since expanded its fulfillment options. Priest notes that forming an omni-channel strategy requires breaking down organizational silos, accurate inventory data across both online and physical stores, and prioritizing customer-centric fulfillment like real-time inventory visibility. The key lessons are understanding how each part of the business operates, training employees across divisions, and using data to continuously improve the customer experience as online shopping changes supply chain management.
Scaling click and collect beyond the storeLynn Metzger
The document discusses scaling online grocery shopping through click-and-collect options. It notes that while online grocery currently has a small market share, it is projected to grow significantly. Retailers need an omnichannel strategy to meet rising customer demand for online grocery and convenience options. Fulfilling grocery orders from existing stores presents challenges like picking accuracy and store crowding. Dedicated fulfillment centers address these issues while allowing multiple delivery options like home delivery, remote pickup, and store pickup. Fulfillment centers can improve efficiency and customer satisfaction through better stock control and order accuracy. Remote pickup points also provide more scalable capacity for retailers to meet customer demand for online grocery.
Global Insights and Guidance to Selling InternationallyDemac Media
Want to sell your products internationally but have no idea where to begin? Check out this presentation to learn about Global Insights and Guidance to Selling Internationally with Gautam Kalita from PayPal Canada. We break down the basics required to sell products, and the various transactional costs associated when going global. We also evaluate whether or not you should invest in 'internationalizing' your current solution or look to leverage Global Platforms & Marketplaces, as well as discuss on whether or not you need to sell internationally in the first place.
Bruno Gorgulho
Head of Solutions Exponea
"Online fashion retail is booming as an industry, however, the number of bankruptcies have been rising due to unsubstantiated acquisition investments that do not return into long term revenue. Only by using data in a smart way you can avoid that trap, making sure your acquisition channels are bringing customers with significant Lifetime-Value and creating the communication routine to extract that value.
Since Exponea is a complex solution, Bruno builds a bridge between the technology and the client's day-to-day business routine. This allows for a better contextualization of how Exponea fits into the existing structure and what it allows in terms of further development of the company's marketing practices. In essence, Bruno transforms technology into a solution for existing and new challenges.
This document summarizes a partnership between IKEA and Optoro to improve IKEA's returns process and drive more sustainable outcomes. It notes that returns are expected to exceed $400 billion by 2020 and represent a growing challenge for retailers. The partnership aims to deploy Optoro's returns management platform across IKEA's operations to enhance the customer experience, improve supply chain efficiency, increase profitability through recovery of returned items, and gain insights from returns data. Optoro's technology utilizes predictive analytics and machine learning to optimize returns routing and help achieve IKEA's objectives of customer satisfaction, environmental impact reduction, and supply chain efficiency. The multi-year deployment is expected to streamline IKEA's returns operations and support its vision for a more circular
This document discusses how DHL eCommerce can help Irish online retailers expand internationally. It notes that while 77% of Irish websites offer domestic delivery, only 20% offer international delivery, despite growing consumer demand for more delivery options. DHL argues that international shipping is now easier and lower cost, and retailers have nothing to lose by offering it. The document provides data showing customers spend more on average and are more likely to return when express delivery options are available. It outlines DHL's delivery options and recommends Irish retailers advertise their ability to ship globally, give customers delivery choices like express, and make returns easy to boost sales and growth internationally.
The document discusses strategies for ecommerce growth. It outlines an acquire-convert-retain framework and emphasizes focusing first on retention and average order value before acquiring new customers. Specific tactics recommended include targeting first-time buyers with related products, avoiding customer lapses, bundling products, and increasing quantities. It also stresses continuously optimizing websites, email campaigns, retargeting, and executing a growth backlog of initiatives ranked by potential impact and ease of implementation.
Making Commerce Better, presented by Shopify Demac Media
Presented at the eCommerce Toronto Town Hall on Feb 13th 2014, Satish Kanwar, Toronto Director of Operations for Shopify, takes us through the future of retail and how to make commerce better.
The Changing Role of Operations and Fulfillment in Omni-Channel RetailDemac Media
Martin Priest discusses Lowe's journey to becoming an omni-channel retailer. Lowe's launched its e-commerce site in 2012 with 37 stores across 4 provinces and has since expanded its fulfillment options. Priest notes that forming an omni-channel strategy requires breaking down organizational silos, accurate inventory data across both online and physical stores, and prioritizing customer-centric fulfillment like real-time inventory visibility. The key lessons are understanding how each part of the business operates, training employees across divisions, and using data to continuously improve the customer experience as online shopping changes supply chain management.
Scaling click and collect beyond the storeLynn Metzger
The document discusses scaling online grocery shopping through click-and-collect options. It notes that while online grocery currently has a small market share, it is projected to grow significantly. Retailers need an omnichannel strategy to meet rising customer demand for online grocery and convenience options. Fulfilling grocery orders from existing stores presents challenges like picking accuracy and store crowding. Dedicated fulfillment centers address these issues while allowing multiple delivery options like home delivery, remote pickup, and store pickup. Fulfillment centers can improve efficiency and customer satisfaction through better stock control and order accuracy. Remote pickup points also provide more scalable capacity for retailers to meet customer demand for online grocery.
Global Insights and Guidance to Selling InternationallyDemac Media
Want to sell your products internationally but have no idea where to begin? Check out this presentation to learn about Global Insights and Guidance to Selling Internationally with Gautam Kalita from PayPal Canada. We break down the basics required to sell products, and the various transactional costs associated when going global. We also evaluate whether or not you should invest in 'internationalizing' your current solution or look to leverage Global Platforms & Marketplaces, as well as discuss on whether or not you need to sell internationally in the first place.
Bruno Gorgulho
Head of Solutions Exponea
"Online fashion retail is booming as an industry, however, the number of bankruptcies have been rising due to unsubstantiated acquisition investments that do not return into long term revenue. Only by using data in a smart way you can avoid that trap, making sure your acquisition channels are bringing customers with significant Lifetime-Value and creating the communication routine to extract that value.
Since Exponea is a complex solution, Bruno builds a bridge between the technology and the client's day-to-day business routine. This allows for a better contextualization of how Exponea fits into the existing structure and what it allows in terms of further development of the company's marketing practices. In essence, Bruno transforms technology into a solution for existing and new challenges.
This document summarizes a partnership between IKEA and Optoro to improve IKEA's returns process and drive more sustainable outcomes. It notes that returns are expected to exceed $400 billion by 2020 and represent a growing challenge for retailers. The partnership aims to deploy Optoro's returns management platform across IKEA's operations to enhance the customer experience, improve supply chain efficiency, increase profitability through recovery of returned items, and gain insights from returns data. Optoro's technology utilizes predictive analytics and machine learning to optimize returns routing and help achieve IKEA's objectives of customer satisfaction, environmental impact reduction, and supply chain efficiency. The multi-year deployment is expected to streamline IKEA's returns operations and support its vision for a more circular
Shopping Cart Abandonment- Key Stats and Facts Harjindra Singh
On an average 65% visitors do not complete the transaction process after selecting the products and adding them to their shopping cart. The question which arises here is that why the rate of shopping cart abandonment is increasing? This info-graph created by Vebology team revolves around some of the major causes of shopping cart abandonment. Do work on these factors and enhance the shopping experience of your visitors.
Sell on Brandalley now with Lengow! With over 2,000 brands, and 12 million members, Brandalley is one of the world's leading fashion sites.
This partner guide tells you more about the marketplace typology (client profile, business model, visibility...) and gives you an overview of how Lengow can help you set up your product catalogue on Brandalley!
This document discusses omni-channel retailing and some of the issues retailers face in implementing an omni-channel strategy. It defines omni-channel retailing as providing customers a seamless shopping experience across online and in-store channels. Some of the challenges mentioned include the higher costs of options like buy online pick up in store. The document also discusses how an omni-channel approach could help retailers with efficiencies, enhanced data collection and analysis to improve margins. It provides some examples of IBM solutions that can help with omni-channel retail capabilities and links to additional resources on supply chain automation solutions.
RetailEYE at "Food retail innovations" conference 2017 Arunas Vizickas ✔
Rise Vilnius together with Pricer.Lt organized the "Food retail innovations" Conference 2017 to discuss topics on:
· New food retail trends and experts’ insights;
· Omnichannel retailing;
· How to know and understand your customers and offer the right proposal?
· New food retail technologies and concepts;
· Transparent pricing: Challenges and Opportunities
· Discussion panel – Food retail: the need for innovations, the speed of changes implementation and main obstacles, future development directions.
Conference speakers:
· Tomas Bazys, „Maxima LT“, Director of IT Maintenance Department
· Donatas Jankauskas, HANSAB, Head of Financial solutions group
· Povilas Kepalavičius, StrongPoint Baltics, Head of smart store solutions
· Audrius Ramoska, RetailEYE, Founder and CEO
· Odeta Isevičiūtė, Dealoyal, Co-Founder
· Arūnas Vizickas, Pricer.lt, Founder and CEO
Consumers are increasingly controlling brands through their use of technology during the buying process. They research online, get opinions on social media, visit stores, and often complete purchases online. This has disrupted retail as consumers demand seamless, personalized experiences across channels. Most retailers are struggling to adapt to this new reality. The Afford Retail solution provides retailers with an integrated commerce platform that is web, mobile and cloud-ready to help them succeed in this new consumer environment.
Rally House transitioned from using a centralized warehouse to having 61 individual store warehouses in less than 4 months. This was done using applications from DSI to provide real-time inventory visibility, increase online inventory by 4x, and significantly reduce turnaround times through direct-to-store delivery. DSI customized their warehouse applications to work within each retail store, receiving inventory and fulfilling orders the same day. This new model lowered inventory levels and improved efficiency by eliminating shipping between the warehouse and stores.
Discover the insights and tips from Yieldify's breakfast seminar on how to increase your average order value. Includes examples from retailers, travel companies and gaming sites.
Edifice enables retailers and suppliers to collaborate through sharing consumer demand data. This allows suppliers to better understand purchasing patterns and tailor products, promotions, and replenishment to meet consumer needs. Studies show the Edifice platform can improve forecast accuracy by 7%, increase gross margins by 250 basis points, and increase revenue by 3-15%. The platform provides standardized reporting, analytics, and data sharing to facilitate collaboration between retailers and suppliers.
This document discusses eBay Enterprise and its omnichannel fulfillment solutions. It summarizes eBay Enterprise's offerings, including fulfillment centers around the world, same-day and expedited shipping options, personalized packaging, and store-based fulfillment capabilities. While drones were briefly mentioned as a media tactic by Amazon, the document asserts that eBay Enterprise's comprehensive suite of omnichannel solutions provides a more realistic path to meeting customer demands for fast, personalized delivery.
This document analyzes ways for departmentofgoods.com to increase revenue. It identifies issues like ads being below the fold, hidden popular links, and competing products recommended at checkout. Recommendations to address these like repositioning ads, adding navigation, and recommending complementary products are estimated to increase annual revenue by $1,001,000. Additional revenue of $1,170,000 could come from cart abandonment campaigns and Saturday coupon promotions.
My final project on the masters in e-commerce at DCU. I developed the idea & led a team of four people over the summer 2010. The project was a business plan for a discount and promotional advertising platform, that lets companies automatically promote their product and service offerings to an increasingly value hungry consumer market. It provides highly targeted and location based discount advertising to consumers in a more cost effective and efficient way than existing platforms and marketing
channels.
Advised Best Buy on a global pricing strategy. While identifying prior to that the key pricing decisions the company has made in recent years.
Showrooming is the consumer practice of visiting a brick-and-mortar store to view a product—then purchasing the product online. While many individuals still prefer buying merchandise they can see and touch, just as many will make their purchase decisions based on lower prices through online retailers. Local stores essentially become showrooms for online shoppers.
Recommendations on how Best Buy could go forward and grow its business profitably were suggested as part of the project's final presentation.
Openwave’s experienced eCommerce steam can optimize your store to make it load faster than ever before, even on mobile devices, which will boost conversion rates. Call us now!
This document provides tips for optimizing an online store's design, products, and checkout process to improve conversion rates. It recommends using clean layouts with high-quality product images. Products should have detailed names and descriptions along with videos and reviews. The checkout process should be simplified to six steps or less. Abandoned carts should be recovered through automated emails with discounts and shipping reminders. Implementing these best practices can increase sales by making the customer's shopping experience as seamless as possible.
Optimizely Summer School Class 3 - ConvertOptimizely
The document is about an Optimizely Summer School class on building A/B tests. It discusses setting goals for tests, choosing nearby and long-term goals across different pages of a website funnel. It provides examples of goals for a homepage, category page, product page, checkout page, and more. The class agenda includes reviewing previous lessons, discussing marginal gains and goal setting, and building live tests. The document emphasizes aligning goals, choosing the right direction, and setting the right goals when doing conversion rate optimization testing.
This document discusses the hurdles to profitable e-commerce, including fulfilment costs, delivery costs, marketplace fees, supplier costs, and lack of data. It introduces SKUTRADE as a solution that aggregates the necessary data to analyze opportunities and understand all costs in advance, enabling retailers to avoid losses and seize competitive advantages. SKUTRADE connects retailers to suppliers, fulfillment, and delivery companies to simplify online selling globally. The company is currently in the early startup stage, conducting a regional beta rollout and seeking investment for continued product development and infrastructure.
This document discusses B2B ecommerce solutions for enterprises. It provides an overview of what B2B ecommerce is and its benefits, including improved efficiencies, global reach, more customers, better brand recognition, and bigger ticket sizes. It then summarizes the key features available in StoreHippo's next generation B2B solutions, such as creating multi-seller marketplaces, setting minimum order quantities and wholesale/retail prices, customizing invoices, and integrating shipping. The document concludes by inviting the reader to schedule a free demo.
10+ tips on how to improve your sales results in 7 daysDivante
What are the success factors in big e-Commerce companies?
Didi you know that 85% of online shoppers start a purchase on one device and finish on another?
Customer Portfolios - Ad:Tech SF Conference PresentationCustomerPortfolios
EVP Strategy, Nick Godfrey, discusses how multi-channel retailer, Johnston & Murphy is leveraging its online and offline data to create a 1:1 and tailored experience on its website via partner integration with its CRM and web personalization tool.
This document discusses various strategies for e-business and supply chain management. It begins by defining e-business and e-commerce, noting that e-commerce is part of e-business and focuses on improving performance across the extended enterprise. Several examples of early e-businesses like Amazon, Peapod, and Furniture.com are provided to show their strategies and challenges. The document then discusses the evolution of supply chain strategies from push to pull systems and the factors driving these changes. It also covers topics like e-fulfillment infrastructure, distribution strategies, and reducing costs through approaches like cross-docking and risk pooling.
Shopping Cart Abandonment- Key Stats and Facts Harjindra Singh
On an average 65% visitors do not complete the transaction process after selecting the products and adding them to their shopping cart. The question which arises here is that why the rate of shopping cart abandonment is increasing? This info-graph created by Vebology team revolves around some of the major causes of shopping cart abandonment. Do work on these factors and enhance the shopping experience of your visitors.
Sell on Brandalley now with Lengow! With over 2,000 brands, and 12 million members, Brandalley is one of the world's leading fashion sites.
This partner guide tells you more about the marketplace typology (client profile, business model, visibility...) and gives you an overview of how Lengow can help you set up your product catalogue on Brandalley!
This document discusses omni-channel retailing and some of the issues retailers face in implementing an omni-channel strategy. It defines omni-channel retailing as providing customers a seamless shopping experience across online and in-store channels. Some of the challenges mentioned include the higher costs of options like buy online pick up in store. The document also discusses how an omni-channel approach could help retailers with efficiencies, enhanced data collection and analysis to improve margins. It provides some examples of IBM solutions that can help with omni-channel retail capabilities and links to additional resources on supply chain automation solutions.
RetailEYE at "Food retail innovations" conference 2017 Arunas Vizickas ✔
Rise Vilnius together with Pricer.Lt organized the "Food retail innovations" Conference 2017 to discuss topics on:
· New food retail trends and experts’ insights;
· Omnichannel retailing;
· How to know and understand your customers and offer the right proposal?
· New food retail technologies and concepts;
· Transparent pricing: Challenges and Opportunities
· Discussion panel – Food retail: the need for innovations, the speed of changes implementation and main obstacles, future development directions.
Conference speakers:
· Tomas Bazys, „Maxima LT“, Director of IT Maintenance Department
· Donatas Jankauskas, HANSAB, Head of Financial solutions group
· Povilas Kepalavičius, StrongPoint Baltics, Head of smart store solutions
· Audrius Ramoska, RetailEYE, Founder and CEO
· Odeta Isevičiūtė, Dealoyal, Co-Founder
· Arūnas Vizickas, Pricer.lt, Founder and CEO
Consumers are increasingly controlling brands through their use of technology during the buying process. They research online, get opinions on social media, visit stores, and often complete purchases online. This has disrupted retail as consumers demand seamless, personalized experiences across channels. Most retailers are struggling to adapt to this new reality. The Afford Retail solution provides retailers with an integrated commerce platform that is web, mobile and cloud-ready to help them succeed in this new consumer environment.
Rally House transitioned from using a centralized warehouse to having 61 individual store warehouses in less than 4 months. This was done using applications from DSI to provide real-time inventory visibility, increase online inventory by 4x, and significantly reduce turnaround times through direct-to-store delivery. DSI customized their warehouse applications to work within each retail store, receiving inventory and fulfilling orders the same day. This new model lowered inventory levels and improved efficiency by eliminating shipping between the warehouse and stores.
Discover the insights and tips from Yieldify's breakfast seminar on how to increase your average order value. Includes examples from retailers, travel companies and gaming sites.
Edifice enables retailers and suppliers to collaborate through sharing consumer demand data. This allows suppliers to better understand purchasing patterns and tailor products, promotions, and replenishment to meet consumer needs. Studies show the Edifice platform can improve forecast accuracy by 7%, increase gross margins by 250 basis points, and increase revenue by 3-15%. The platform provides standardized reporting, analytics, and data sharing to facilitate collaboration between retailers and suppliers.
This document discusses eBay Enterprise and its omnichannel fulfillment solutions. It summarizes eBay Enterprise's offerings, including fulfillment centers around the world, same-day and expedited shipping options, personalized packaging, and store-based fulfillment capabilities. While drones were briefly mentioned as a media tactic by Amazon, the document asserts that eBay Enterprise's comprehensive suite of omnichannel solutions provides a more realistic path to meeting customer demands for fast, personalized delivery.
This document analyzes ways for departmentofgoods.com to increase revenue. It identifies issues like ads being below the fold, hidden popular links, and competing products recommended at checkout. Recommendations to address these like repositioning ads, adding navigation, and recommending complementary products are estimated to increase annual revenue by $1,001,000. Additional revenue of $1,170,000 could come from cart abandonment campaigns and Saturday coupon promotions.
My final project on the masters in e-commerce at DCU. I developed the idea & led a team of four people over the summer 2010. The project was a business plan for a discount and promotional advertising platform, that lets companies automatically promote their product and service offerings to an increasingly value hungry consumer market. It provides highly targeted and location based discount advertising to consumers in a more cost effective and efficient way than existing platforms and marketing
channels.
Advised Best Buy on a global pricing strategy. While identifying prior to that the key pricing decisions the company has made in recent years.
Showrooming is the consumer practice of visiting a brick-and-mortar store to view a product—then purchasing the product online. While many individuals still prefer buying merchandise they can see and touch, just as many will make their purchase decisions based on lower prices through online retailers. Local stores essentially become showrooms for online shoppers.
Recommendations on how Best Buy could go forward and grow its business profitably were suggested as part of the project's final presentation.
Openwave’s experienced eCommerce steam can optimize your store to make it load faster than ever before, even on mobile devices, which will boost conversion rates. Call us now!
This document provides tips for optimizing an online store's design, products, and checkout process to improve conversion rates. It recommends using clean layouts with high-quality product images. Products should have detailed names and descriptions along with videos and reviews. The checkout process should be simplified to six steps or less. Abandoned carts should be recovered through automated emails with discounts and shipping reminders. Implementing these best practices can increase sales by making the customer's shopping experience as seamless as possible.
Optimizely Summer School Class 3 - ConvertOptimizely
The document is about an Optimizely Summer School class on building A/B tests. It discusses setting goals for tests, choosing nearby and long-term goals across different pages of a website funnel. It provides examples of goals for a homepage, category page, product page, checkout page, and more. The class agenda includes reviewing previous lessons, discussing marginal gains and goal setting, and building live tests. The document emphasizes aligning goals, choosing the right direction, and setting the right goals when doing conversion rate optimization testing.
This document discusses the hurdles to profitable e-commerce, including fulfilment costs, delivery costs, marketplace fees, supplier costs, and lack of data. It introduces SKUTRADE as a solution that aggregates the necessary data to analyze opportunities and understand all costs in advance, enabling retailers to avoid losses and seize competitive advantages. SKUTRADE connects retailers to suppliers, fulfillment, and delivery companies to simplify online selling globally. The company is currently in the early startup stage, conducting a regional beta rollout and seeking investment for continued product development and infrastructure.
This document discusses B2B ecommerce solutions for enterprises. It provides an overview of what B2B ecommerce is and its benefits, including improved efficiencies, global reach, more customers, better brand recognition, and bigger ticket sizes. It then summarizes the key features available in StoreHippo's next generation B2B solutions, such as creating multi-seller marketplaces, setting minimum order quantities and wholesale/retail prices, customizing invoices, and integrating shipping. The document concludes by inviting the reader to schedule a free demo.
10+ tips on how to improve your sales results in 7 daysDivante
What are the success factors in big e-Commerce companies?
Didi you know that 85% of online shoppers start a purchase on one device and finish on another?
Customer Portfolios - Ad:Tech SF Conference PresentationCustomerPortfolios
EVP Strategy, Nick Godfrey, discusses how multi-channel retailer, Johnston & Murphy is leveraging its online and offline data to create a 1:1 and tailored experience on its website via partner integration with its CRM and web personalization tool.
This document discusses various strategies for e-business and supply chain management. It begins by defining e-business and e-commerce, noting that e-commerce is part of e-business and focuses on improving performance across the extended enterprise. Several examples of early e-businesses like Amazon, Peapod, and Furniture.com are provided to show their strategies and challenges. The document then discusses the evolution of supply chain strategies from push to pull systems and the factors driving these changes. It also covers topics like e-fulfillment infrastructure, distribution strategies, and reducing costs through approaches like cross-docking and risk pooling.
Ciaran Crean, Co Founder & CEO Of MicksGarage.com: Measuring SuccessMicksGarage.com
This document provides an overview of MicksGarage.com, an ecommerce company. It discusses the company's history and growth from 2004-2014. Key metrics covered include sales, orders, average order value, conversion rates, and margins. The document also summarizes the company's approach to procurement, fulfillment, customer service, and launching additional websites.
Winning Supply Chain in Omnichannel - Trends and ImplicationsMichael Hu
I gave a talk at Professor Chopra's class at Kellogg on emerging trends in omnichannel retailing and the need for new supply chain and fulfillment models.
Leading Inventory Innovations Within Multi-Channel RetailDwight Hill
Merchandise availability continues to be one of the most important challenges within retailers today. As the customer is demanding retailers provide a consistent experience across all channels, retailers are forced to innovate and redefine how merchandise is distributed to customers in an omni-channel or digitally converging world. This presentation explores specific areas of inventory management, including planning, visibility, and how the lines are blurring between e-commerce and brick & mortar. Within are tenets that outline best practices, and a group of retailers that stand out as harbingers of the future of inventory management.
E-Commerce Models and Web 2.0 in Supply ChainArgha Ray
The document provides an analysis of the operations models of Amazon and Walmart. It discusses the evolution of Amazon from an online bookstore to expanding into multiple product categories and countries. It describes Amazon's business models as a seller, intermediary, and ecommerce service provider. It also outlines Amazon's inventory network and strategies used in different countries. For Walmart, it discusses the company's supply chain network components and traditional vs internet retail supply chain structures. It then analyzes key aspects of both companies' operations models including sourcing and procurement, production, planning and distribution, logistics, inventory management, and fulfillment and customer service. [END SUMMARY]
Cost to serve analysis provides visibility into a company's true supply chain costs to serve different customers and products. It can uncover surprising variations in costs and customer profitability. By analyzing actual order and activity data through activity-based modeling, cost to serve insights help companies improve pricing, product portfolio decisions, identify cost savings opportunities, and enhance business processes like budgeting and cost allocation. The presentation provides examples of cost to serve outputs and discusses how to design and implement an effective cost to serve model.
Cost to serve analysis provides visibility into a company's true supply chain costs to serve different customers and products. It can uncover surprising variations in costs and customer profitability. By analyzing actual order and activity data through activity-based modeling, cost to serve insights help companies improve pricing, product portfolio decisions, identify cost savings opportunities, and enhance business processes like budgeting and cost allocation. The presentation provides examples of cost to serve outputs and discusses how to design and implement an effective cost to serve model.
The document discusses various aspects of electronic commerce including business models, customer targeting strategies, revenue and operating modes, and factors impacting e-commerce changes. It also covers developing an e-commerce strategy and international strategy, addressing issues like product suitability, pricing, localization, and transaction fulfillment. Basic e-commerce infrastructure elements like client-server paradigm, domain name system, file transfer protocol, and website communication process are also summarized.
FreeFlow is a leading provider of alternative channels for companies to sell excess, obsolete, or at-risk inventory. They operate private marketplaces that allow brands to maximize the recovery value of inventory while avoiding conflicts with existing sales channels. FreeFlow's services include auction-based and fixed-price online marketplaces, analytics and performance tracking, logistics and order fulfillment, and ensuring regulatory compliance when selling inventory through alternative channels.
Q-Less is proposing a mobile app that allows coffee shop customers to order and pre-pay for their coffee using geolocation technology, reducing wait times. The app would automatically send orders to nearby retailers as customers approach. This solves the problems of long queues during peak times and lost sales. Retailers can join the network for an annual fee and Q-Less takes a 10% commission on successful orders. Financial projections estimate £3.4 million in revenue the first year growing to £36.4 million in three years. The coffee shop market is large and growing, with over 2 million cups sold daily in London alone. Competition includes Starbucks' app but it is limited to their stores.
This presentation talks about the Retail industry inside out and focusses on the IT strategy being followed in the industry. A business case for Carrefour is built up for various candidate projects analysed using a 10 lens method.
I appreciate you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
Future Glance: CRO as part of a multi-channel brand strategy to boost convers...cloud.IQ
Today just 2% of visits to a website result in a sale. According to Forrester, for every $100 spent driving traffic to an ecommerce site, just $1 is spent on converting prospects to customers. This webinar presents a very strong case as to why ecommerce brands should now shift their focus to customer conversion.
Watch the webinar and discover how you can leverage very recent advancements in technology to improve customer conversion and significantly increase online revenue, in a way that requires much less cost and effort than ever before. As even the smallest increase in conversion rate can result in a significant increase in revenue, a focus on conversion rate optimisation (CRO) makes financial sense.
You will also learn how an effective CRO strategy can enhance a multi-channel experience when integrated in the most effective way. Designed for ecommerce brands looking to leverage the latest in digital thinking and technology, this webinar presented by ecommerce conversion experts cloud.IQ together with strategic digital marketing agency McCANN Connected will provide you with the complete picture.
Don't miss expert strategic insights, best practice tips and techniques as well as brand case studies that illustrate how you can increase online revenue by up to 12% using the approach presented.
Essential learnings:
Effective CRO integration as part of a multi-channel brand experience
How to optimise the entire customer journey to purchase
The value of a real-time automated and personalised approach
SAAL C - 16:00 - Attention to Retail: E-Commerce, M-Commerce and Adapting to ...PerformanceIN
- Retailers face changing consumer behaviors as e-commerce and mobile commerce grow, requiring adaptation.
- Consumers now expect discounts, flexibility across channels, and personalized experiences. Mobile traffic and sales are rising rapidly while conversion rates decline.
- To succeed, retailers must listen to customers, optimize experiences for mobile and location, and personalize offers while maintaining transparency. Strategies should drive the right messages to consumers at the right time and place to increase sales.
Shopclues is an Indian e-commerce company founded in 2011 that focuses on tier 2 and 3 cities. It initially struggled with high costs from using air transport but implemented a new logistics strategy using third-party logistics providers. This allowed Shopclues to offer various fulfillment models including managing inventory itself (velocity premium), only shipping/delivery (velocity basics), or allowing direct fulfillment from merchants. The new strategy focused on order processing, inventory management, shipping, tracking, delivery and reverse logistics to improve costs and customer experience.
Starting with the financials is far from being the cup of thee of entrepreneurs. However, it may be easier than you thought! Ask yourself key questions regarding the sales generation. It will help you to challenge your business model and at the same time to fill in main items of your financial plan. Good luck!
Hong Kong SMEs are facing huge challenges due to economical factors and changes in consumer behavior. This document outlines the challenges and opportunities for HK SMEs.
The document discusses various revenue models for businesses including selling physical goods, digital products, services by unit or with fixed pricing, subscriptions, licensing, auctions, advertising, data, transactions, freemium models, negative operating cycles, razor/blades models, and reverse razor/blades. It also covers pricing strategies such as determining objectives and demand, estimating costs, analyzing competitors, selecting pricing methods, and determining the final price. Key considerations for selecting a revenue model include a business's strengths, operations, selling skills, networks, market and customer readiness, and potential market size.
Group 1 analyzed Walmart's business strategies and competitive advantages. They conducted a SWOT analysis identifying strengths like EDLP pricing and weaknesses like labor issues. Opportunities include improving online shopping while threats include competitors. Recommendations were to utilize customer data, improve online ordering, and launch an in-store rewards program. The timeline outlined enhancing the core business before expanding delivery services over 3 years.
Nightline is Ireland's largest privately owned parcel carrier that delivers over 15 million parcels annually, half of which are e-commerce deliveries. It offers domestic and international delivery services as well as Parcel Motel, which allows consumers to redirect deliveries to over 140 secure locker locations. Parcel Motel has grown rapidly since launching in 2012 and now has over 300,000 registered users. The service provides benefits to both consumers and retailers by enabling flexible and convenient delivery options.
Niall Coakley is a Senior Account Manager in the Ireland GMS(Google Marketing Solutions) team at Google having joined the company over three years ago.
Life Style Sports is Ireland’s largest sports retailers and one of our most loved brands, with 64 stores nationwide and an online store which launched in 2012.
Evolution Digital discuss how content plays a huge role in generating website traffic and increasing your sales at eCommerce Expo Ireland 2016 on April 19th in Dublin, Ireland.
The document discusses strategies for Irish retailers and brands competing in digital retailing against machines. It analyzes optimizing price, information, convenience, and experience but determines these are difficult to compete on against large automated competitors. The document instead recommends focusing on riding "dragons" by leveraging platforms and marketplaces in countries where Western products have premium value and the platforms handle major technology budgets, allowing focus on brand and culture. This will lead to Irish retailers and brands beating machines rather than being beaten by them.
Embracing Payment Technology to Attract New International CustomerseCommerce Expo Ireland
Elavon talk how you can attract International customers through embracing payment technology at eCommerce Expo Ireland 2016 on April 19th in Dublin, Ireland.
How AI & Statistical Analysis can be used to Radically Increase Ecommerce SaleseCommerce Expo Ireland
iRP Intelligent Commerce talks about "How AI & Statistical Analysis can be used to Radically Increase Ecommerce Sales" at eCommerce Expo Ireland 2016 on April 19th in Dublin, Ireland.
The document summarizes a study of online shopping behaviors among young people ages 18-25 in 5 European countries. The study found that convenience, choice, and price are major draws to online shopping for this group. Through ethnographic interviews and video diaries, the study identified common customer journeys and pain points. It analyzed behaviors like accepted risk, inspiration seeking, and security preferences by country. Overall, the youth observed had strong similarities in expectations and experiences, but showed some differences in attitudes based on country. The study concluded with recommendations for retailers to empower smart shopping, ease transactions, provide flexible options, and develop personalized relationships.
Suzanne Lagerweij - Influence Without Power - Why Empathy is Your Best Friend...Suzanne Lagerweij
This is a workshop about communication and collaboration. We will experience how we can analyze the reasons for resistance to change (exercise 1) and practice how to improve our conversation style and be more in control and effective in the way we communicate (exercise 2).
This session will use Dave Gray’s Empathy Mapping, Argyris’ Ladder of Inference and The Four Rs from Agile Conversations (Squirrel and Fredrick).
Abstract:
Let’s talk about powerful conversations! We all know how to lead a constructive conversation, right? Then why is it so difficult to have those conversations with people at work, especially those in powerful positions that show resistance to change?
Learning to control and direct conversations takes understanding and practice.
We can combine our innate empathy with our analytical skills to gain a deeper understanding of complex situations at work. Join this session to learn how to prepare for difficult conversations and how to improve our agile conversations in order to be more influential without power. We will use Dave Gray’s Empathy Mapping, Argyris’ Ladder of Inference and The Four Rs from Agile Conversations (Squirrel and Fredrick).
In the session you will experience how preparing and reflecting on your conversation can help you be more influential at work. You will learn how to communicate more effectively with the people needed to achieve positive change. You will leave with a self-revised version of a difficult conversation and a practical model to use when you get back to work.
Come learn more on how to become a real influencer!
Mastering the Concepts Tested in the Databricks Certified Data Engineer Assoc...SkillCertProExams
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• It is recommended to score above 85% in SkillCertPro exams before attempting a real exam.
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This presentation by Thibault Schrepel, Associate Professor of Law at Vrije Universiteit Amsterdam University, was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
This presentation by Nathaniel Lane, Associate Professor in Economics at Oxford University, was made during the discussion “Pro-competitive Industrial Policy” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/pcip.
This presentation was uploaded with the author’s consent.
This presentation by Juraj Čorba, Chair of OECD Working Party on Artificial Intelligence Governance (AIGO), was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
This presentation by Yong Lim, Professor of Economic Law at Seoul National University School of Law, was made during the discussion “Artificial Intelligence, Data and Competition” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/aicomp.
This presentation was uploaded with the author’s consent.
This presentation by Professor Alex Robson, Deputy Chair of Australia’s Productivity Commission, was made during the discussion “Competition and Regulation in Professions and Occupations” held at the 77th meeting of the OECD Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found at oe.cd/crps.
This presentation was uploaded with the author’s consent.
Collapsing Narratives: Exploring Non-Linearity • a micro report by Rosie WellsRosie Wells
Insight: In a landscape where traditional narrative structures are giving way to fragmented and non-linear forms of storytelling, there lies immense potential for creativity and exploration.
'Collapsing Narratives: Exploring Non-Linearity' is a micro report from Rosie Wells.
Rosie Wells is an Arts & Cultural Strategist uniquely positioned at the intersection of grassroots and mainstream storytelling.
Their work is focused on developing meaningful and lasting connections that can drive social change.
Please download this presentation to enjoy the hyperlinks!
This presentation by OECD, OECD Secretariat, was made during the discussion “Pro-competitive Industrial Policy” held at the 143rd meeting of the OECD Competition Committee on 12 June 2024. More papers and presentations on the topic can be found at oe.cd/pcip.
This presentation was uploaded with the author’s consent.
This presentation by OECD, OECD Secretariat, was made during the discussion “Competition and Regulation in Professions and Occupations” held at the 77th meeting of the OECD Working Party No. 2 on Competition and Regulation on 10 June 2024. More papers and presentations on the topic can be found at oe.cd/crps.
This presentation was uploaded with the author’s consent.
XP 2024 presentation: A New Look to Leadershipsamililja
Presentation slides from XP2024 conference, Bolzano IT. The slides describe a new view to leadership and combines it with anthro-complexity (aka cynefin).