(1) The document outlines John Whelly's qualifications and experience in three competencies: leadership skills, communication skills, and teamwork skills. (2) For leadership skills, it describes John's role organizing Orientation Week at St. Francis Xavier University, where he oversaw 30-40 students and received positive feedback. (3) For communication skills, it discusses John's job at an industrial plastics company, where he improved customer service and developed new client relationships. (4) For teamwork skills, it outlines group projects completed during John's business degree, which improved his collaboration and relationship building abilities.

1. MKPD 517-01 - Marketing Management
Presentation Workshop
John Whelly, 820-501-401
3 Competencies:
(1) Leadership Skills
(2) Communication Skills
(3) Teamwork Skills

3. - I was part of the Orientation
Week Committee at St. Francis
Xavier University for three (3)
years.
- During my senior year, I
became an Executive Leader of
the Orientation Crew 2010, or
O-Crew for short.
- This meant that I was in
charge of organizing and
maintaining the focus level of
30-40 students during Frosh
Week at St. FX.
Illustrative Situation 1 (“S”)

4. Along with my Executive
partners, I was
responsible for:
- Taking attendance at all
events
- Setting an agenda for the
day
- Discussing goals to be met
for certain events
- Observing work performed
by my group of students
during events
- Meeting with individuals
to point out strengths
and/or weaknesses of
performance
Actions Taken 1 (“A”)

5. By the end of the week, my
results showed:
- A positive attitude
towards me from my
groups of students
-- Effective and efficient
running of events during
Orientation Week
-- Improvement of
performance by the
Orientation Crew general
students
Results Achieved 1 (“R”)

6. Competency # 2: Communication Skills

7. - During the summer of
2010, I worked for an
industrial plastics company
called J.J. Downs.
- While working there, I
started as part of the
warehouse team, making
sure inventory levels were
appropriate and organized.
- However, I eventually
became part of the
customer service team, in
order to try and help
improve the efficiency of
the sales department.
Illustrative Situation 2 (“S”)

8. During my time in customer
service:
- I was responsible for
taking and filling orders,
whether they were at the
counter or through an
email.
- I was called upon to
contact certain clients
regarding things such as
pick-up availability, delivery
dates, and (rarely) placing
an order.
- I also still maintained my
role on the warehouse team
while working as a customer
service representative.
-.
Actions Taken 2 (“A”)

9. -By the time my job ended:
- I learned how to listen
closely to customer needs
and help the achieve their
desired results.
- I developed new
relationships with loyal
customers, which allowed
for a more personal level of
communication.
- I learned how to balance
multiple levels of
responsibility in different
departments.
Results Achieved 2 (“R”)

10. COMPETENCY # 3: TEAMWORK SKILLS

11. --I attended the Humber
Business School (Lakeshore
campus) during the 2011-
2012 school year.
--During this time, I was
involved in many group
projects and assignments
that were required of the
various courses.
--
Classes included: Direct
Marketing, Marketing
Leadership, Marketing
Fundamentals, and
Professional Selling.
ILLUSTRATIVE SITUATION 3 (“S”)

12. While working in these various
groups, the projects included:
- Develop a business plan within
a group, discussing things such
as a marketing plan, financials,
and operations management.
--Create a marketing campaign
for a product, new or old; worked
in a team to discover strengths
and weaknesses, external and
internal threats, and developing
the plan itself.
--Create a direct marketing piece
for a real client to distribute in
the GTA area; worked in a team
setting to discuss and plan a
successful campaign.
ACTIONS TAKEN 3 (“A”)

13. By working in these team
settings:
- Improved communication
skills by discussing various
ideas with other people and
reasoning with teammates if
a disagreement occurred.
--Worked with different
people on different teams;
allowed for new connections
and interpersonal
relationships.
--Developed new ideas and
thought processes by
working with different types
of people.
RESULTS ACHIEVED 3 (“R”)