The document is a resume for Brittany Hebert summarizing her qualifications and experience. She has experience providing excellent customer service and independently constructing promotional displays. She has also demonstrated dedication through earning Dean's List recognition in college and has qualifications in areas like customer service, time management, computer skills and strong communication skills.
Now Hiring: Course Enrolment Advisor
SEP Education are growing their Enrolment/Recruitment team and looking for vibrant, professional sales advisors to join us in our journey. As the first point of contact, for our learners, you'll have excellent listening abilities and customer service attitude and be rewarding with a healthy uncapped commission structure.
Check out the role here:
Total Customer Focus: Changing customer relationships where it matters mostGlobal Partners Inc.
Total Customer Focus is a program that provides participants with the skills and capabilities to change their relationships with customers and capture these new opportunities. These changes in expectations and relationships between customers and suppliers require front-line people from Sales and Technical Service to fundamentally change the way they interact with customers. Those organizations that fail to equip their front-line people with the necessary skills and capabilities will be relegated to being commodity suppliers or worse. However, those who recognize and address these changes will capture new opportunities by leveraging their front-line to create significant value for their customers and their own organizations.
Article presentation. Putting behavioral psychology to work to improve the c...Moeed123
Putting behavioral psychology to work to improve
the customer experience
By Dilip Bhattacharjee, Keith Gilson, and Hyo Yeon
ARTICLE PUBLISHED ON MARCH 2018
Now Hiring: Course Enrolment Advisor
SEP Education are growing their Enrolment/Recruitment team and looking for vibrant, professional sales advisors to join us in our journey. As the first point of contact, for our learners, you'll have excellent listening abilities and customer service attitude and be rewarding with a healthy uncapped commission structure.
Check out the role here:
Total Customer Focus: Changing customer relationships where it matters mostGlobal Partners Inc.
Total Customer Focus is a program that provides participants with the skills and capabilities to change their relationships with customers and capture these new opportunities. These changes in expectations and relationships between customers and suppliers require front-line people from Sales and Technical Service to fundamentally change the way they interact with customers. Those organizations that fail to equip their front-line people with the necessary skills and capabilities will be relegated to being commodity suppliers or worse. However, those who recognize and address these changes will capture new opportunities by leveraging their front-line to create significant value for their customers and their own organizations.
Article presentation. Putting behavioral psychology to work to improve the c...Moeed123
Putting behavioral psychology to work to improve
the customer experience
By Dilip Bhattacharjee, Keith Gilson, and Hyo Yeon
ARTICLE PUBLISHED ON MARCH 2018
Dedicated manager with strong work ethic and ability to build lasting client relationships,
experienced in operations management, sales, budget development, staffing and cost control, able to motivate employees to perform to their maximum potential. Train and development of employee to obtain goals and improve productivity and moral by initiating systems for accountability and by instituting effective training programs for one highest profitable California Pizza Kitchen's in Atlanta.
To utilize and implement my work related experiences of demonstrated leadership,
organization, and critical thinking with excellent communication skills, customer service, and hard work ethic. Maintain a team player mentality to improve all working relationships. Showcase the ability to become a valuable asset to any part of the company by relying on my strong skills.
1. Brittany Hebert, BS
3 Sturgis St.
Fort Bragg, North Carolina 28307
(Relocating)
brittany.hebert29@gmail.com
Summary
Provided excellent customer service in dynamic environments. Independently constructed
promotional displays according to guidelines provided by management. Executed the
management and maintenance of product placement within self-established timeline and priority
for multiple departments. Facilitated the safe handling and accounting of currency on a regular
basis without incident. Demonstrated dedication and academic competence, earning Dean’s List
recognition throughout college.
Key Qualifications
Customer service Responsible Reporting/Evaluation
Detail Oriented Conflict resolution Time Management
Budget Mgmt Driven Penmanship
Computer skills Strong
communication skills
Organizational skills
Experience
Reporting/Evaluation
Proficient in creating reports in accordance with clinical procedures.
Constructed a personalized development plan spanning four months. After which, a final
evaluation measuring those months of developmental growth was submitted.
Customer Service
Exemplified professionalism in high stress situations leading to the de-escalation of
conflict and preventing loss of business.
Performed above and beyond what was required to provide an excellent customer
experience resulting in the timely production of services.
Provided assistance and direction in locating customers’ desired products ensuring a
happy customer experience.
Sales
Achieved #1 Seller on multiple occasions through dedication to knowledge and expertise
of my field.
2. Improved customer experienced by recommending product pairings ensuring customer
satisfaction and boosting sales.
Improvised the promotion of high demand products through personal organization and by
adjusting product visibility thereby improving customer experience.
Driven
Modified displays to improve the appearance of products of my own initiative creating
greater accessibility to the customers.
Demonstrated exceptional work ethic through punctuality and professionalism resulting
in more supervisory responsibilities.
Assisted in developing motor skills in an exceptionally challenged youth on a volunteer
basis promoting improvement and greater confidence of the youth.
Budget/Time Management
Manages financial budget with projected outcomes beyond the immediate scope.
Actively stimulates the physical, educational, and emotional development of a toddler.
Controls the many moving parts of the daily routine through incredible time management
and scheduling.
Volunteer Work
September 2011-December 2011 Children's Physical Developmental Clinic Bridgewater State
University, Bridgewater, MA 02325
Education
2008-2012 Bridgewater State University Graduated with a Bachelor's of Science in Education
(Majored in Communications Disorders and minored in Psychology)
Accomplishments
Dean's List
Cum Laude