The document presents a corporate real estate services presentation outlining the strategic change process needed to transform organizations to achieve their objectives, while emphasizing the importance of innovation and honest diagnostics. It details how the company can help clients optimize their real estate portfolios, reduce costs, and improve employee satisfaction through structured processes and technology solutions. The presentation also highlights the services provided, such as advisory consulting, site identification, and project management, to deliver customized solutions for clients.

1. National Corporate Real Estate Services Sample Presentation to Client

2. Agenda What Needs to be Done Who We Are How We Can Help Get Things Done Best Feedback, Queries and Comments Welcome At Any Time

3. What Needs to be Done

4. The Strategic Change Process The deliberate and coordinated actions taken to transform an organization to achieve its objectives Shapes and prepares an organization to address the challenges and demands to be faced in the future. Is a bold and strategic approach to achieving excellence. Innovation is encouraged. Re-evaluation of the traditional way of doing things is necessary. An honest diagnosis of the organization is needed. Decision are made on facts, not impressions. Action plans, Resources and Accountability have to be built in.

5. Examples of Potential Outcomes

6. The Steps Determine A Strategic Vision Identify Strategic Objectives That will cause great positive change if achieved Design an Action Plan Tasks, Accountability, Resources Execute and Measure

7. Determine a Strategic Vision Example for Client Real Estate Program To reorganize the Client real estate portfolio and management process to contribute substantially to the growth of revenues and reduction of costs while providing a superior platform for client attraction and employee satisfaction.

8. Identify Strategic Objectives Examples Optimize and Grow the Real Estate Portfolio by X# stores by 200? Reduce Overall Real Estate Operating Costs by 15% by 200? Implement a Centralized Real Estate Management Structure supported by a single outsourcer by end of 2006 Implement standard processes for all tasks and projects supported by a comprehensive web-based technology solution by end of 2006

9. Optimize and Grow Real Estate Portfolio by X# stores by 200? Design Action Plan: Tasks, Accountability, Resources

10. Who We Are

11. Differentiators Work with standardized processes from detailed critical paths, accountability built in No one else has our technology platform Custom Program for Client One Size Doesn’t Fit All Non-Bureaucratic Flexible, Nimble, Entrepreneurial Used to working with owned & franchised operations

12. Fees Market Rates Advisory Services Hourly Fees charged against monthly retainer Technology Platforms Available for sale or per project or property Transactions Standard commissions usually paid by landlord Property / Facility Management Assessed on square footage basis and markup and pass-on of procured items

13. How We Can Help

14. Services Subset Advisory Strategic Consulting GIS and Demographic Modeling & Analysis Site Identification Technology Total Platform for Corporate Portfolios Transactions Acquisition & Disposition Facility & Property Management Client Services Extension Platform for Client to sell services thru us (i.e. Small Business Services, Commercial Mortgages) Identify co-location opportunities

15. Approach Planned, Organized and Accountable Develop Strategic Plan: Structures, Processes, Tools, Critical Paths, Objectives, Action Plans, Measurements Start at the Beginning Detailed diagnosis Collaborative Structure We become a reliable extension of Client Use Productivity and Efficiency Tools & Processes New Locations in Right Places GIS Mapping & Demographic Analysis Deliver Locally

16. Strategic Planning Vision Objectives Action Plan Tasks, Accountability, Time Frame, Resources

17. Diagnosis Collect premises & lease information Office by office Database on web Premises Info Lease Info Establish Improvement Objectives Define best practices and create success templates Compare performance Set objectives

18. Collaborative Structure

19. Productivity & Efficiency Technology Lease Administration Portfolio Administration & Planning, Premises Databasing, Lease Abstract & Administration, Space Management, Move Management, Others Collaborative Web Management Project Management & Reporting Procedures Standardized Project Initiation and Process Financial Analysis Tools Lease and Financial Analysis

20. Local Performance Transactions 2/3 person teams in each major market All projects managed on Web Critical paths, standardized documentation, collaboration, real time reporting 4 levels of oversight on performance

21. Integrating GIS Systems A strategic approach for Client to examine the number of outlets they need by market & city Stores modeled to determine market expectation & ideal client mix Location analysis (new & closures) Market penetration information Trade area delineation Target marketing Network Optimization

22. We can start tomorrow . . .