Office 365 is a cloud-based solution for mail, collaboration and communication. It works well with Office 2013 and provides an outstanding solution to increase productivity when used on a Windows 8 computer. Office 365 allows users to access email, calendars, contacts and share information from any device while providing freedom and flexibility with up to 5 installations across Windows, Mac and mobile devices.

2. 2
Your coach
Hans Demeyer

3. 3

4. 4
3
10
8
10
<

5. 5

6. 6
Customer : what is Office 365 ?
Sales : ….Office 365 is a cloud based solution for
mail, collaboration and communication. It works
very well with Office 2013 and when running on
a Windows 8 computer it is an outstanding
solution to increase productivity ….
Customer : Ah…

7. 7
sales
monologue

8. 8
sales
conversation

9. effect side

10. cause side

12. 12
curiosit
Only killed the cat

13. AVAILABILIT
Y
Cloud
=
Datacenter
N2H
LOB
Basic needsBasic needs
Think in ROLES

14. scenarios

15. on-premise

16. time
quality
cost

17. impact

18. evolution

19. outside

22. availability

24. collaborate

25. share
mail
agenda
contacts
information

26. stay in touch

27. freedom
5 installations
WIN
MAC

28. 28
demo

29. Office 365 SMB suites: the differences
Office365
Midsize Business
Office365 Small
Business Premium
Office365
EnterpriseE3
Advanced
Services
Standard
Services
Office
Office Web Applications
IM, Collaboration, Storage, Email
Seat targets 1–10 11–250 10+
Support
IT Administration Console
Voicemail, Archiving, Data Loss
Prevention
Rights Management
Full Office
Click to Run Deployment
Active Directory
Payment Monthly, Annual
  
  
Basic Expanded Full
1st 60 days Business Hours 24/7


  
Pull Pull Push
 
  
  


  
Pull Pull Push
 
Seat max 25 250 50.000+
Annual Monthly, Annual

30. Principles
New SKUs in existing channels
Existing SKUs remain in existing channels
Sufficient margin between MS online (ERP) and disti purchase price
New SKUs also in 2 new channels: SBP in FPP, M-SKU in Open
Office365
Midsize Business
Office365 Small
Business Premium
Office365
Enterprise(E-SKU)
FPP (retail)
Online
Syndication (Belgacom –
Telenet)
Enterprise Agreement
Open / Open Value (Subscr)

  


  


Office365
P-SKU

Office365
Home Premium
 


31. Open/OV/OVS (M-SKU)
a ‘25 pack’ generates 1 activation code on VLSC, for 25 subscriptions
1, 5, 25 and 50 ‘packs’ in the pricelist
No link between agreement timing and O365 subscription (1 year)
Also in government pricelists (TBC)
M-SKUs are language independent
Open order may be renewed online and vice-versa
E-SKU can not transition to M and vice-versa. (Idem for P and SBP)

32. Office Pro Plus in Office 365
Is OS - independent
Has no ‘real’ Software Assurance (but many SA-like benefits)
Can be installed on up to 5 devices for the same user
‘upgrades’ the Office RT to commercial rights
Gives right to access Office Pro Plus on a TS/RDS

33. Why be a PoR on FPP/Open?
You can administer his O365 environment from your console
You can view/administer the contract in your partner dashboard
You are copied in all communications to customer
O365 in Open seats count towards your PCA status (150 seats)
If customer renews online, you get PoR fee

35. choose your own device

36. choose your own device

37. choose your own device

42. 42
things to
show

43. 43

44. Office 365
Subscription
Services
Target
customers
Consumer Services Commercial Services
Services
Office
Perpetual
Suites

46. Familiar concepts and new
features:
• Make it easy to create beautiful
documents.
• Work with others.
• Enjoy reading right from the
slide.
Highlighted features:
•Start slide
•Read Mode
•PDF Reflow
•Live Layout and Alignment
Guides
•Simple Markup view and
Reply Comment
And more…
Word 2013

47. Highlighted features:
•Excel Start slide
•Flash Fill
•Quick Analysis
•Recommended Charts
And more…
Excel gives customers:
•Intuitive ways to explore
and extract what they need
from their data.
•New and improved tools to
visualize and present their
findings.

48. Familiar concepts and new
features make it easy to:
• Design and deliver beautiful
presentations with ease and
confidence.
• Start from a template, apply
variants, align text, and even
build customized icons.
• Have full control when
presenting
in-person or online.
Highlighted features:
•PowerPoint Start slide
and Theme Variants
•Merge Shapes
•Eyedropper
•Presenter View
And more…

49. Focus on what’s important with a
clear view of email, calendars,
and contacts.
Highlighted features:
• Peeks
• Inline Reply
• People Card
• Share Calendar
And more…

50. OneNote is a digital notebook that
holds all your notes—text, pictures,
web pages, and media.
Highlighted features:
•Full Page View
•Auto-updating File Views
•Inking
•Simplified Sharing
And more…

51. Cloud-connected

52. 5+5
S
11

53. 2+2
S

54. C U S TO M E R P R O F I L E
Office Client
Subscription
Email, Collaboration
and Communication
1Smartphones and tablets added regularly. Availability of Office 365 apps varies by device.

56. 56

57. Menu : Think differently
HW + licenses Start up services
- Installation
- Migration
- Setup devices
- Parametering
- …
Recurring services
- Per user
- Coaching
- Subscriptions
- …
- Per network
- Support
- Updates
- Evolution
…

58. 58
Menu Item Fee
Recurring MS commission 23%
Setup cloud (domain, users, …) 1 time fee (org)
Setup devices (lync, office, …) 1 time fee (user/device)
Finetune Exchange Recurring (org)
Customize SharePoint Recurring (org)
Coach users Recurring (user)
Monitor local servers/devices Recurring (device)
Support Recurring
…..

59. 59
per week per customer at 50€/hr
= 800€/month (=cleaning staff rate)
x 10 customers = 8000€ service fee/mnth

60. 60

62. Governance

71. 1OGb/tenant
500Mb per user
+ extra space on demand

79. 79
How
would
that
make
you
feel ?

81. 81
thank you