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Opportunity for Innovation 
Insider 
The 
i9
Intro 
Strategic Planning 
The Self Assessment 
Assessment Implementation 
Assessments Identify Weaknesses 
If you really want to get the most out of your assessment.. 
You MUST rate yourself HONESTLY 
It’s probably more important to name the things you don’t like or aren’t good at to identify your STRENTHS 
No one is perfect at everything, and no one likes everything equally
Sales 
C1 
Maker
Sales 
Basics 
Your Way to A Successful Sales Call 
Your Sales Presentation 
As a Salesperson you need to prepare your sales presentation every time 
Talk about your Product Benefits 
Verify Each Need Before Moving On 
Prioritize The Prospect's Needs 
Link the Benefit to the Prospect's Needs 
Present yourself, company& product in a positive light 
Re-establish Rapport 
Keep the presentation focused on the customer’s needs
Sales 
Excellence 
Customer Handling Techniques 
The Complaint Is a Gift 
How We Can Handle Our Customers? 
Listen to determine whether any of your policies were not applied or if this is 
something outside or not contemplated by your SYSTEM? 
Whenever you set out to handle a customer complaint 
the first thing that you must do is to Listen 
Listen to the customer to figure out why they are upset?
Tricks 
Sales 
C2
Pushy Salespeople try to convince the customer to buy, buy, buy 
Sales 
Tricks 
t9 
Let the Customers Sell Themselves 
Buy, Buy& Buy 
But the best Salespeople know that the most persuasive person is the customer herself 
Their job is to ask the Right Questions and lead the customers to convince themselves they want the product 
“ That’s how we can CREATE the Need and having the ability to convert our customer from a Buyer to a Needy ”
Experience 
Sharing 
C3
Successful Businesses are Built Around People 
You need to keep your team always motivated and working toward a common goal 
However, motivating your employees is not an easy task and requires a strategic plan 
Once you learn how to motivate a team you should also be prepared to embrace them 
and use them on a regular basis 
Sharing 
Experience 
Motivation
Sharing 
Experience 
Motivation 
Explain the Positive Outcomes Of Achieving the Objective 
Build a sense of curiosity within your team member's mindsets 
Establish a Plan of action that requires cooperation between them 
Challenge your team members to achieve an Objective 
Create a Competitive Environment 
Inspire your team members to achieve their Goals 
Design a tool for Recognition when motivating your team 
Put your team members in control of their own destiny 
Your team members know that their individual efforts 
will be noticed and not lost as a team effort 
This will inspire all members to do their share
Ideas 
Generator 
C4
Because Everybody Have the Opportunity to CREATE 
Excellence Chart 
Ideas 
Generator 
Diversity& Inclusion
People 
Recognition 
C5
Heroes Of The Month & Retail Champs 
People 
Recognition
Certificate of Appreciation Heroes of the Month Mina Dous Sharm EL-Shiekh Store 
In appreciation of your outstanding sales performance in August 2014 
R1 
Thank You
Certificate of Appreciation Heroes of the Month Khaled Saad Dumiat Store 
In appreciation of your outstanding sales performance in August 2014 
R2 
Thank You
Certificate of Appreciation Heroes of the Month Mohamed Magdy-Galal Mokkatam Store 
In appreciation of your outstanding sales performance in August 2014 
R3 
Thank You
Certificate of Appreciation Heroes of the Month Sara Keshk-Mohamed Rasheed Express Store 
In appreciation of your outstanding sales performance in August 2014 
R4 
Thank You
Certificate of Appreciation Heroes of the Month Eman Shahtout Rasheed Express Store 
In appreciation of your outstanding sales performance in August 2014 
R5 
Thank You
Certificate of Appreciation Heroes of the Month Mohamed Sherif-Samy Rasheed Express Store 
In appreciation of your outstanding sales performance in August 2014 
R6 
Thank You
Certificate of Appreciation Heroes of the Month Ahmed Eid-Osman Mokkatam Store 
In appreciation of your outstanding sales performance in August 2014 
R7 
Thank You
Certificate of Appreciation Heroes of the Month Omar Maabady Zamalek Store 
In appreciation of your outstanding sales performance in August 2014 
R8 
Thank You
Certificate of Appreciation Heroes of the Month Nourhan Metemed-Sayed Shoubra Store 
In appreciation of your outstanding sales performance in August 2014 
R8 
Thank You
Certificate of Appreciation Heroes of the Month Islam Abbas-ElGhatwary Dumiat Store 
In appreciation of your outstanding sales performance in August 2014 
R9 
Thank You
All the Success 
MoatazBellah Magdi

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Sales insider issue 9

  • 1. Opportunity for Innovation Insider The i9
  • 2. Intro Strategic Planning The Self Assessment Assessment Implementation Assessments Identify Weaknesses If you really want to get the most out of your assessment.. You MUST rate yourself HONESTLY It’s probably more important to name the things you don’t like or aren’t good at to identify your STRENTHS No one is perfect at everything, and no one likes everything equally
  • 4. Sales Basics Your Way to A Successful Sales Call Your Sales Presentation As a Salesperson you need to prepare your sales presentation every time Talk about your Product Benefits Verify Each Need Before Moving On Prioritize The Prospect's Needs Link the Benefit to the Prospect's Needs Present yourself, company& product in a positive light Re-establish Rapport Keep the presentation focused on the customer’s needs
  • 5. Sales Excellence Customer Handling Techniques The Complaint Is a Gift How We Can Handle Our Customers? Listen to determine whether any of your policies were not applied or if this is something outside or not contemplated by your SYSTEM? Whenever you set out to handle a customer complaint the first thing that you must do is to Listen Listen to the customer to figure out why they are upset?
  • 7. Pushy Salespeople try to convince the customer to buy, buy, buy Sales Tricks t9 Let the Customers Sell Themselves Buy, Buy& Buy But the best Salespeople know that the most persuasive person is the customer herself Their job is to ask the Right Questions and lead the customers to convince themselves they want the product “ That’s how we can CREATE the Need and having the ability to convert our customer from a Buyer to a Needy ”
  • 9. Successful Businesses are Built Around People You need to keep your team always motivated and working toward a common goal However, motivating your employees is not an easy task and requires a strategic plan Once you learn how to motivate a team you should also be prepared to embrace them and use them on a regular basis Sharing Experience Motivation
  • 10. Sharing Experience Motivation Explain the Positive Outcomes Of Achieving the Objective Build a sense of curiosity within your team member's mindsets Establish a Plan of action that requires cooperation between them Challenge your team members to achieve an Objective Create a Competitive Environment Inspire your team members to achieve their Goals Design a tool for Recognition when motivating your team Put your team members in control of their own destiny Your team members know that their individual efforts will be noticed and not lost as a team effort This will inspire all members to do their share
  • 12. Because Everybody Have the Opportunity to CREATE Excellence Chart Ideas Generator Diversity& Inclusion
  • 14. Heroes Of The Month & Retail Champs People Recognition
  • 15. Certificate of Appreciation Heroes of the Month Mina Dous Sharm EL-Shiekh Store In appreciation of your outstanding sales performance in August 2014 R1 Thank You
  • 16. Certificate of Appreciation Heroes of the Month Khaled Saad Dumiat Store In appreciation of your outstanding sales performance in August 2014 R2 Thank You
  • 17. Certificate of Appreciation Heroes of the Month Mohamed Magdy-Galal Mokkatam Store In appreciation of your outstanding sales performance in August 2014 R3 Thank You
  • 18. Certificate of Appreciation Heroes of the Month Sara Keshk-Mohamed Rasheed Express Store In appreciation of your outstanding sales performance in August 2014 R4 Thank You
  • 19. Certificate of Appreciation Heroes of the Month Eman Shahtout Rasheed Express Store In appreciation of your outstanding sales performance in August 2014 R5 Thank You
  • 20. Certificate of Appreciation Heroes of the Month Mohamed Sherif-Samy Rasheed Express Store In appreciation of your outstanding sales performance in August 2014 R6 Thank You
  • 21. Certificate of Appreciation Heroes of the Month Ahmed Eid-Osman Mokkatam Store In appreciation of your outstanding sales performance in August 2014 R7 Thank You
  • 22. Certificate of Appreciation Heroes of the Month Omar Maabady Zamalek Store In appreciation of your outstanding sales performance in August 2014 R8 Thank You
  • 23. Certificate of Appreciation Heroes of the Month Nourhan Metemed-Sayed Shoubra Store In appreciation of your outstanding sales performance in August 2014 R8 Thank You
  • 24. Certificate of Appreciation Heroes of the Month Islam Abbas-ElGhatwary Dumiat Store In appreciation of your outstanding sales performance in August 2014 R9 Thank You
  • 25. All the Success MoatazBellah Magdi