Geethu Harikrishnan is a sales coordinator with over 6 years of experience. She has strong communication, organization, and customer service skills. Her objective is to utilize her attention to detail and customer focus to handle pre-sales and post-sales processes. She is currently working as a sales coordinator at Gtech IT Solutions in Abu Dhabi, managing all sales activities and providing support to the sales team. Prior to this, she held sales coordinator roles at other companies and began her career as a customer support officer at HCL Technologies.

1. Curriculum Vitae
GEETHUHARIKRISHNAN
gitu2910@gmail.com
Skype id : gitu2910
Mob: +971 525935527
Objective:
Highly-organized and well-informed sales professional with strong attention to detail targeted at
handling pre and post sales processes related activities. I have a strong customer skill with a keen
ability to work towards total customer satisfaction.
Key Skills:
• Active learner with a track record of practicing good judgment
• Proven proficiency in using technology to aid sales coordinating tasks
• Highly experienced in developing and sustaining effective relationships with customers for increased
business opportunities
• Proficient in providing administrative support to different departments aimed at coordinating sales
efforts appropriately
Career Summary
I have a total of six years of experience as SALES Coordinator. I started my career as TSO in HCL for
British Telecom process. Later I joined in an automation company as Sales Coordinator. Currently I am
working with an IT Solutions company in Abu Dhabi.
Experience:
Organization : GTECH IT SOLUTIONS, ABUDHABI
Designation : SALES COORDINATOR
Duration : 27-06-2015 – Present
Or Organization : Camio Automations, Cochin
Designation : SALES COORDINATOR
Duration : 03-04-2012 – 30/07/2014(2.5yrs)
Organization : Biocare (Biotech Equipment Distribution) ,Cochin
Designation : Application Specialist / Sale Coordinator
Duration : 15-10-2010 – 30-02-2012(2.5yrs)
Organization : HCL Technologies, Chennai
Designation : Customer Support Officer
Duration : 09-02-2010 – 30-08-2010(6months)

2. Job Description:
Position: Sales Coordinator
Company: Gtech IT Solutions, Abu Dhabi
 Managing all the sales related activity of the company.
 Handling a high volume of customer enquiries whilst providing a high quality of service
to each caller.
 Writing up accurate and grammatically correct sales correspondence.
 Tracking sales orders to ensure that they are scheduled and sent out on time.
 Effectively communicating with customers in a professional and friendly manner.
 Ordering and ensuring the delivery of goods to customers.
 Supporting the field sales team.
 Carrying out administrative tasks such as data input, processing information, completing
paperwork and filing documents.
 Organizing sales promotional campaigns.
 Contacting potential customers to arrange appointments.
 Speaking with customers using clear and professional language.
 Resolving any sales related issues with customers.
 Completing the administrative needs of the Sales Department.
 Making follow-up calls to confirm sales orders or delivery dates.
 Responding to sales queries via phone, e-mail and in writing.
 Accurately analyzing and assessing statistical data.
 Plan, Organize and Administer Office Management.
 Follow up for Recruitment process.
 Organizational Development and Planning.
 General Administration and Public Relation.
 Data Management and Correspondence.
 Maintenance of Inventories and Purchases.
 Customer Relations Management.
 Reporting to the Management.
 Able to translate concepts/ideas to working products and able to meet deadlines.
 Business proposal/Quotation preparation.
 Purchasing Coordinator
 Effective communication with vendors/suppliers.
 Placing orders after taking best price from supplier
 Expertise in using Quotewerks.

3. Skills:
 Excellent verbal and written correspondence and communication skills
 Quality Judgment and Decision making habit.
 Time Management Ability.
 Good typing speed.
 Ability to maintain and initiate a wide range of working relationship.
 Strong organizational skills.
 Ability to work quickly and reliably with attention.
 Strong IT skills using MS word, Excel and internet.
 Enthusiastic to learn.
Technical Expertise:
 Computer Literate Word, Excel, Internet.
 Expertise in Quotewerks.
Academic Backgrounds:
 M.Sc.(biotechnology) Punjab University with 75% of marks
 B.Sc(Biotechnology) passed with 73% from Chowdhary Charan Singh University Meerut and
studied at Institute of Management Studies, Ghaziabad
 Plus Two Passed from Board of Public Exams with 75% marks
 SSLC Passed with 85%from Board of Public Exams, Kerala
Personal Details:
Husband’s Name : Harikrishnan R
Sex : Female
DOB : 29-10-1985
Passport : Valid Indian passport [E 8421239]
Residing City : Abu Dhabi
Visa Status : company visa
Nationality : Indian
Marital Status : Married
Languages known : English, Hindi, Malayalam
Declaration:
I herewith declare that all the above information mentioned is true and correct to the best of my
knowledge.
Geethu Harikrishnan