Mohammed Faris is seeking a suitable position to develop and implement new strategies. He has worked as a Sales Assistant at an early learning center in Dubai since 2013 where his duties included greeting customers, identifying requirements, maintaining sales records, and performing various daily tasks. He previously worked as a Software Support & Sales person in Abu Dhabi from 2011-2013 where he responded to customer inquiries, handled complaints, and assisted with marketing. Faris has a B-Com degree from an Indian university and is proficient in English, Hindi, Arabic, computer programs, and has a UAE driving license.

1. Curriculum Vitae
Mohammed Faris.T.S
Mobile: 055-4301617
E-mail:Farispakyara@gmail.com
Professional Objectives
Seeking a suitable position, which would maximize opportunities to develop and
implement new and effective strategies. To device positive ideas, utilize personal
insights and potential to produce the desired results.
Job Profile
 Working as a Sales Assistant at early learning center (kamal osman jamjoom)
- Mall of Emirates-Dubai (since 2013)
Duties & Responsibilities
• Greet All customer that comes into the store in a warm manner with smile and offer
assistance
• Identifying customer requirements.
• Cultivating successful relationships with retail customers
• Implementing all visual merchandising standards
• Promoting Toys In front of the shop to Bring more customer
• Maintaining sales records for inventory control
• Works effectively with others, resolves conflict, listens well, and shares knowledge with
others
• Delivery receiving, arrangement and control of products, all other daily
activities like cash counting, shop daily opening and closing activities
• Well versed in Oracle sales & shop management software
• Handling sales phone calls and e-mails
 Worked as Software Support & Sales at BYTES Information Technology - Abu
Dhabi -UAE (2011-2013)
Duties & Responsibilities
• Respond promptly to customer inquiries and problems
• Handle and resolve customer complaints including technical problems

2. • Obtain and evaluate all relevant information to handle inquiries and complaints by
clients
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Communicate and coordinate with internal departments
• Handling sales phone calls and e-mails
• Assisting with the copy writing of marketing materials
• Supporting the Sales Manager and the Marketing Manager in all aspects of their work
 Educational Qualification
• B-Com from CMJ University Meghalaya - India
• HSC (Higher secondary)Education, Kerala – India
 Computer knowledge
• Microsoft office
• .net
• C++
• Adobe Photoshop
• SQL
• Hardware
 Language Skills
• English
• Hindi
• Arabic
• Malayalam
 Personal Profile
Date of Birth : 29-01-1991
Sex : Male
Marital Status : Married
Nationality : Indian
Passport No. : H 8776524
Visa status : Employment Visa
***Having valid UAE Light vehicle Driving License

3.  Key Skills
• Communication - Deals with internal and external customers at all levels via
telephone and email, to ensure successful communication via actively listening
and probing questions.(English,Hindi,Arabic)
• Problem solving - Resolves in-depth queries in a methodical manner independently
and with internal and external business partners to find appropriate resolutions,
efficiencies and high level of quality.
• Team Player - Enjoys sharing knowledge and encouraging development of others
to achieve specific team goals.
• Planning and organizing - Refined planning and organizational skills that balance
work, team support and ad-hoc responsibilities in a timely and professional
manner.
• I have developed these skills over the past few years and believe that they are
strong points that can help me achieve success in the organization.
Place: Dubai, U.AE Mohammed Faris.T.S