Sabrina Lin Christensen has over 10 years of experience in sales, marketing, customer service, and management roles in the hospitality industry. She has worked for several hotels including Hilton Hotels Corporation and Hampton Inn by Hilton, where she provided excellent customer service and helped increase hotel status. She also has experience as a server and trainer at restaurants like The Moose Lounge and Sizzling Platter LLC/Red Robin. Currently pursuing a Bachelor's degree in Mass Communications and Dance.

1. Sabrina Lin
Christensen
561 East Cobblestone Dr • Midvale, UT • 84047
CELL (801)-865-5488 • E-MAIL
Sabrinalin9614@gmail.com
Summary
Sales and marketing professional with an extensive background in Recruiting, Training, and Customer
Relations. In depth knowledge and experience in developing and maintaining effective partner/guest
relationships. Developing and executing business development and new ideas. Excel in management
and team building with positive impact.
Experience
Hilton Hotels Corporation 09/2016 to Present
Guest service agent/Night Auditor
• Provided excellent customer service for 100+ guests a day
• Worked closely with all departments to increase and maintain hotel status
• Cross trained with Spencers Steak House as server/bartender/runner
• Cross trained with the Banquets department to host and serve events and meetings
• Worked with HR and department managers to organize monthly team meetings
Hampton Inn by Hilton 02/2016 to Present
Front desk/Night Auditor
• Execute day to day operations such as check in/outs, help guest with recommendations
and any special requests.
• Provided professional and lasting impressions as being the first and last contact
• Handle and resolve any guest complaints without escalation
• Cross trained to Night Audit to generate all reports required for management review
• Supervised the property during overnight shifts; prepared and cook breakfast for the next
day
• In charge of updating the Weekender Club Calendar for social media for our location
• Networked and built relationships with corporate members to further my growth
• Work closely with Housekeeping by communicating thoroughly room status and any
changes
The Moose Lounge 01/2015 to Present

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Server/Trainer
• Monitor guests at all times, predict needs and quickly respond to requests
• Serve all beverage and food items efficiently
• Up sell and promote new items accordingly to exceed in sales
• Expand clientele base by consistently meeting and exceeding their expectations
Summit Consulting Partners 01/2014 to 09/2014
Recruiting Manager/Receptionist
• Started as a Sales Rep providing door-to-door sales to assigned territories
• Promoted to Recruiting Manager to qualify candidates through outbound calling and
emails.
• Maintain professional and positive appearance of the lobby for all incoming guests and
current employees
• Responsible for posting and creating job ads
• Set up and schedule first to final interviews
• Inform applicants of HR details such as, compensation, benefits, schedules, and
promotion opportunities
Sizzling Platter LLC/Red Robin 01/2009 to 09/2014
Server/Trainer
• Certified trainer for all new hires and current employees
• Responsible for organizing and updating employee records
• Created/Approved RR Trainings, HR material, and responsibilities
Hewlett-Packard/Marketstar 05/2009 to 01/2012
Sales Rep/Trainer
• Managed and maintained relationships with HP partners and distributors
• Developed virtual trainings for new HP partners
• Generated over $1 million in sales for HP new business opportunities
• Project Manager of the Employee Engagement Committee to recognize and motivate
team members
• Key resource for any internal and external inquires
Education/Internship
Utah Valley University/Salt Lake Community College In Progress
Bachelor of Science, Mass Communications/Dance
• Earned a scholarship as a member of the SLCC Dance Company Team
• Traveled 6 months on internship for business to consumer marketing

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