Phillip Ryan Chan has over 20 years of experience in information technology with expertise in project management, information security, and operations. He has held roles such as Program Developer, Business Systems Analyst, and Information Systems Analyst. Currently seeking new opportunities, Chan has a background managing teams and implementing security standards while coordinating projects using Agile and Scrum frameworks.

1. PHILLIP RYAN CHAN
1311 Butterfly Lane Frederick, Maryland 21703 ● (571) 238-6389 ● vtryan69@gmail.com
20+ years of experience in the Information Technology (IT) industry. Skilled leader, ProjectManager, Information
Systems Security Officer,and ITOperations expert.
Core ProficienciesInclude: ProjectManagement ● Risk Management ● Proposal Development ● Contract
Management ● Technology Integration ● Procurement and Acquisitions
Professional Experience
NorthropGrumman,Baltimore,Maryland
ProgramDeveloperandSeniorBusinessSystemAnalyst,December2015 – September 2016
 Lead the systems integration team responsible for developing and evaluating operational requirements,
system security,performance metrics, and quality control.
 Conducted stakeholder meetings to validate systems, develop user stories, and ensure business changes were
integrated, sequence and coordinated.
 Coordinated program level triage sessions to resolve integration incidents.
 Developed high level analysis and documentation forthe AS-IS business processes, and to be built business
processes.
 Managed projects using Agile and SCRUM frameworks
 Implemented security frameworks including OMB, NIST and FISMA.
 Produced step-by-step documentation for recurring processes for implementation and maintenance teams.
ArlingtonCountySheriff’sOffice,Arlington,Virginia
BusinessSystemsAnalystIII, January 2008 – December 2015
 Managed a team of technology professionals to enforce security polices and procedures in a dynamic mobile
environment.
 Researched and explored new technologies for public safety applications, including mobile authentication, with
an eye towards state and federal security regulations.
 Represented the Sherriff’s Officein the Biometric Mophotrak steering committee, Tiburon Steering Committee,
Tyler technologies jail corrections management softwaremeetings, Virginia State PoliceSteering Committee,
FBI CJIS TAC Committee, and the Council of Governments.
 Conducted business case studies to resolve problems related to the design of information management systems.
 Develop effective trainings and program materials related to the functions, capabilities, and troubleshooting
techniques of core applications.
 Coordinated the development of Department of Technology Services (DTS) standard operating procedures,
guidelines, and policies
 Developed RFP’s and RFI’s for critical technology systems projects.
BusinessSystemsAnalystII, June 2003 – January 2008
 Migrated to Microsoft Office 365 consisting of 7,000+ mailboxes and resources.
 Administered core line of business applications, including Corrections Management Systems.
 Administered Windows Active Directory in a VMware environment.
 Advised senior management of new systems and advanced techniques in a specialty or assigned area.
 Provided resource utilization studies to develop long and short-range forecasts and recommendations.
 Led user training and support on technology related systems.
 Directed 24 x 7 tier 1 operational support for night shifts including directing contractors and County technical staff.

2. InformationSystemsAnalystII, June 2000 – June 2003
 Providedend user desktop and application support and managed user accounts and access.
 Providedinput for resource utilization studies and development of long and short-range forecastsand
recommendation.
 Liaison withCounty and State technical staff to provide tier 2 technical support formanaged systems.
 Managed short duration technology projects including migrations and refreshes.
Other Professional Training and Experience
 Technical Proficiencies: Microsoft Office 365, Windows 2012 Active Directory, Office Suite, Cisco Call Manager,
Cisco AnyConnect.
 Specific Line of Business Proficiencies: Correction Management System, LiNx, LiveScan, CJRMS, Public Safety
Mobile Data,National Crime Information Center database, Local Inmate Data System (LIDS-CORRIS),Appriss
VINE,Mile Stone FBI Tracking, TAC for VCIN.
 Forensic Fingerprint Training
 Common Business Oriented Language (COBOL)
 Saint Anne Mental and Medical Institute St. Ann Port of Spain, Neurology Internship, 1992-1993
 Microsoft Certified Systems Engineer + Internet (MCSE), 1994-1996
Education
DoctorofMedicineandDoctorofPhilosophyinNeurology
OxfordUniversity, London, England, and University of the West Indies, Saint Augustine, Trinidad
BachelorofScience
Presentation College, San Fernando, Trinidad
Personal Interests
Interests include spending time with my family, physical fitness, biking, running, and traveling