1. AIMEE C. LACASSE
185 East Market Street
Berrysburg, PA 17005
Phone: 717-362-2927 (home) Email: alacasse1@hotmail.com
717-372-1451 (cell)
PROFESSIONAL OVERVIEW:
Overall 20 years of professional experience as a Quality Analyst and Application Software
Testing on various platforms. Experience in analyzing business specification documents,
developing test plans, defining test cases, developing and executing test scripts. Industries
include healthcare, regulated utility, and various Pennsylvania State agencies.
TECHNICAL EXPERIENCE
TESTING TOOLS: HP Quality Center; Rational Quality Manager/Manual
Tester/ClearQuest, BugZilla
ADDITIONAL TOOLS/DATABASES: MS Sharepoint, Crystal Reports, SQL
Developer, Oracle, AS400, MS Access, SAP CRM/ECC
EDUCATION / CERTIFICATIONS
ISTQB CTFL
2013 ISTQB Software Testing Certification Foundation Level
Villanova University
2009 Master’s Certificate in Software Testing
Eastern College
1994 M.B.A. Degree in Health Care Administration
The Pennsylvania State University
1992 Bachelor of Science in Business Administration, Management
Harrisburg Area Community College
1990 Associates Degree in Business Administration
SUMMARY OF WORK EXPERIENCE
AMERICAN WATER 10/04 - present
Senior QA Test Analyst
Currently serving as Team Lead for CIS/SAP releases. Responsibilities include:
working with release management team to plan/assign/coordinate release items,
overseeing CIS testing team resources (both on and offshore), interfacing with
development team and business users, expediting resolution of any issues or
obstacles preventing us from meeting our deliverable deadlines.
Also functioning as a QA Tester on various internal AW projects (web
based/legacy/SAP systems). Responsibilities include: process flow analysis, test
case and script creation, creation of all required test documentation, and the
coordination of test team efforts in testing, defect tracking, and problem resolution.
Testing tools we currently use include HP Quality Center.

2. AIMEE C. LACASSE
CIBER INFORMATION SYSTEMS 08/98 – 08/04
Consultant / Business Analyst
PENNSYLVANIA HIGHER EDUCATION 11/01 – 08/04
ASSISTANCE AGENCY
Analyst/Tester in project that involved re-writing the Loan Origination System.
Responsibilities included: attending user design review meetings and requirements
gathering meetings, creating system test cases, data analysis and setup, system
testing, and problem resolution. Testing tools include Mercury Interactive Test
Director and WinRunner.
PENNSYLVANIA STATE POLICE 04/01 – 09/01
MUNICIPAL POLICE OFFICERS
EDUCATION TRAINING
COMMISSION
Business Analyst/System Testing lead in project to develop an internal windows
based Municipal Police Officer and Security Guard Training Record System. This
project also involved the creation of an external Web Application for Security Guard
applications and Municipal Police Officer Training information. Responsibilities
included: working with client to identify business requirements, documenting
system specifications, data analysis, and creation of system test plan and test
cases.
PENNSYLVAINA FISH & BOAT/ PENNSYLVANIA GAME COMMISSION
COMMISSION ECOMMERCE SYSTEM 05/00 – 09/01
Business Analyst/System Testing lead in project to create on-line licensing
purchases. Responsibilities included: working with client to identify business
requirements, documenting system specifications, data analysis, and creation of
system test plan and test cases. Also served in a Product Support role. This
involved daily monitoring of the web site, creating daily log reports, and serving as
a point of contact for customer problems.
CHILDREN’S HEALTH INSURANCE
PROGRAM (CHIPS) 01/01 – 04/01
Analyst/Tester for project to create an online application to support the CHIP
program for the State of Pennsylvania. Responsibilities included: data analysis and
setup, defining system test cases, system testing, and problem resolution.
PENNSYLVANIA HIGHER EDUCATION
ASSISTANCE AGENCY 10/98 – 04/00
Project involved upgrading system to execute in AIX operating environment.
Responsibilities included: documenting batch run technical specifications,
developing test cases for batch runs, and executing and verifying batch run test
cases.
PA DEPARTMENT OF TRANSPORTATION 08/98 – 10/98
Project involved testing system to run on MVS platform. Tasks included: developing
system test cases, testing, verify test results, and resolving any outstanding testing
issues.

3. AIMEE C. LACASSE
SYNERTECH HEALTH SYSTEMS 01/95 – 06/98
SOLUTIONS, INC.
Business Analyst, Product Design & Delivery 9/97 – 06/98
Worked on developing the Synertech Data Warehouse and ReportWare reporting
system package in Oracle. Responsible for designing business specifications,
resolving business issues, and directing MIS personnel. Also tested Oracle tables
for data integrity, performed acceptance testing on the Report Ware system,
developed test plans, and created modification documentation.
Information Analyst, Customer Data Access 01/95 – 09/97
Provided customer support and training for all CAHRS (Comprehensive Analytical
HealthCare Reporting System) users. Performed analysis, developed system
specifications and performed acceptance testing for CAHRS data shell reports on the
IBM system. Assisted ad hoc analysts with special requests. Project management of
all assigned projects following established Best Practices guidelines. Analyzed and
resolved customer trouble logs. Responsible for monthly data conversions from
Tingley system to IBM for KHP East and Keystone First. This involved scheduling
file transfers, verifying transfers and file counts, verifying cap, claim, and drug
dollar amounts, and correcting any conversion related errors or problems
.