The document discusses best practices for running OpenStack in production from the perspective of lessons learned from real enterprise customers. It recommends setting realistic expectations given an organization's realities rather than comparing to hyperscalers. It also advocates embracing change by using orchestration to manage a hybrid and evolving technology stack across private and public clouds. Through a banking customer example, it shows how partnerships rather than outsourcing provide agility. A demo then illustrates deploying and managing applications across OpenStack and VMware and using Kubernetes for microservices on a hybrid cloud. The bank was able to deploy 5000 VMs, reduce costs by 40%, and introduce new technologies and platforms in under a year through this hybrid cloud strategy.