For over 25 years Royal Business Systems has been helping schools and districts like yours improve their efficiencies and workflows, and improve and innovate their copier fleets. Let us show you how.

1. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555

2. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
About Us
Southwest Office Systems is like a family. In over 20 years we've not
only kept many of our employees, but the long term relationships
we've formed with our customers makes them feel like family, too.
Walking in our office gives everyone who enters a sense of
professionalism and purpose.
Southwest Office Systems is the premier business solutions provider
in Southwestern Washington and Portland, Oregon for copiers,
hardware, technology infrastructure, and software solutions. We offer
state of the art technology through our relationships with COPYSTAR
by KYOCERA, LEXMARK, and HP. Our top-rated technicians provide
our clients with unprecedented customer service, unparalleled in the
industry. Our integrity is the foundation of our company, and we pride
ourselves on our ability to provide our clients with specific, custom
tailored technology and software solutions, and remarkable customer
service. Whether you are a large firm or small, we can customize
programs to fit your needs
Finding your companies true document production, and distribution
costs can be difficult. Most of this information is buried deep within
your company’s profit and loss statement and only answers half of the
question. You need to understand your current workflows to truly
manage your document production and distribution. Not only do we
establish your workflow start and ending points, we also help identify
potential bottlenecks in your companies’ growth strategy. This
process allows us to determine what your exact costs are for all of
your paper output devices. We accomplish this by utilizing state-of-
the-art software tools and our proven and consistent methodologies.
The end result allows you to make an informed, educated decision in
regards to your company’s current and future business needs.
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Serving
Spokane, Coeur
d’Alene, & the
Inland Northwest
for over 26 years
___
Service. Sales.
Solutions.
Copiers. IT.
Printers.
Office Furniture.
Very important. We offer scholastic
discounted pricing and plans available to
schools and education institutions
through WSCA, NASPO, KCDA, AEPA,
National IPA as well as other programs.

3. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
Regardless of your company’s
technological needs or challenges,
RRRoooyyyaaalll BBBuuusssiiinnneeessssss SSSyyysssttteeemmmsss has solutions:
Answers to your persistent problems; fixes
for the issues that can be cost-savers,
creating efficiency and a better
workplace. Offering workflow solutions,
copiers, printers, and scanning solutions,
and office furniture. Let us show you the
ways we can help add to your bottom line.
We are now a regional company, partnered
with Royal Business Systems in Spokane
and North Idaho, another company with
over 25 years of experience. Together, our
technical staff now numbers nine techs
with a full IT department.
Also in this packet are
many software and
workflow solutions we
offer to teachers, such as
Pin Point Scan and
Teachers Assistant. Turn
to the back two sections.

4. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
Royal Business Systems offers the best cutting edge technology in office equipment and meets all your digital
needs. We have a wide variety of Full Color & B/W Digital Copiers, Desktop MFP's , Printers, Wide Format
Devices, and much more! Royal Business Systems can provide you with the tailored solutions and the best
equipment at competitive prices with service second to none.
Finally, Royal Business Systems carries a full line of premium office furnishings to compliment any office or work
environment, from tables and chairs to desks and hutches and armoires. Set up cubicle spaces and delineated
work environs with ease and the professional help of our staff to design just the right atmosphere for helping your
office succeed.
Our Mission
Royal Business Systems, Inc. is a locally owned, independent dealer for Kyocera and Lexmark
pertaining to automated office equipment. We sell, lease, and service a wide variety of copy, fax, scan,
and printing office equipment, as well as KIP products for the wide format/plotter imaging industry. We
believe that doing business locally with Portland and Vancouver based companies is important and
healthy for our business community. These are the reasons why we believe you should do business
with SOS.
 Locally owned and operated
 All billing is local and we can be reached by phone or in person on any billing related inquiries
locally
 Every dollar spent on services rendered stays local
 We promote stability for our community in an uncertain business climate
 Validates companies that have concern of our local business environment
Services
• Increased Workflow
• Printer/Copier Sales & Service
• Corporate Development
• Easier Operations
• Operations Management
• Cost Savings
• IT Management
• Workflow Solutions
• Software Consultation & Sales
• Sustainability
• Strategic Planning
• Branding
• Media Training
• Business Coaching
• Commercial Printing Advice
• Managed Print Solutions
• Best of all working with a local team you can
trust & grow with

5. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
Office Workflow Solutions
Workflows automate the flow of employee tasks and activities, reducing the time the process takes to complete as
well as potential errors caused by human interaction.Workflows makes processes more efficient, compliant, agile,
and visible by ensuring that every process step is explicitly defined, monitored over time, and optimized for
maximum productivity. Improved workflows empower business users and IT to work together to rapidly modify
systems and processes to reflect changes in the business.
With our help and expertise, we can shave hours off the time it takes your staff to do repetitive jobs, and improve
on the accuracies and abilities of your business or organization.
Desktop Multifunction Printers
These days, often, if your office has no need of 11" x 17" media, your best choice is a smaller, A4 desktop copier.
The difference between an A4 copier and an A3 machine is that the A3 prints the larger ledger size paper. The
newest inventive machines have all the features and quality of the bigger commercial copiers/printers. They are
also now in many cases just as economical to operate. The units we have displayed are some of the best in the
market.
IT Management
We offer IT Management and backup for select clients and existing customers. Please contact us for this
exclusive service
Special Offers
We often have specials that are offered by the manufacturers, as well as our own in-house deals that we like to
pass on to our valued customers. These include demo and floor models as well as trade ins.
Color Multifunction Printers
We have many models in several lines from varous manufacturers to choose from. When selecting a unit for your
business or organization, we carefully choose the machine that works best in your environment, matching your
needs. The models we have listed on the Color Multifunction Copier/Printer page are examples in speeds ranging
from 20 ppm up to 75 pages per minute.
B&W Multifunction Printers
Again, we have many models in several lines from varous manufacturers to choose from. We carefully choose the
machine that works best in your environment that match your needs. The models we have listed on the B&W
Multifunction Copier/Printer page are examples that are some of the best units we offer.

6. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
Managed Print Services
Managed Print Services is a program we offer that manages all aspects of your business printing devices,
including printers, scanners, faxes and copiers. The optimization of these devices enables businesses to save
money, produce less paper waste and increase efficiency.
This can be done by using simple, non-invasive software to inform your office of how much is being printed and
where, and the associated costs.
It allows you to make informed decisions as to who and what prints, and at what quality level, as well as
streamlining purchases. It is a great way to monitor and control costs.
Let us set up an audit to best inform you or your choices.
SERVICE
We at Royal Business Systems believe that our responsibility to customers only begins with an approved order.
The real measure of our performance is how well our company performs throughout the useful life of the products
we market.
As a result, we are committed to support programs we feel are equally as important as the quality products we
sell.
1. Factory Trained Services Technicians
o Each technician completes extensive factory-training program prior to being authorized to repair
your equipment.
o We believe it is our obligation to provide direct company support for all the products we sell. We
do not rely on third party service organizations to maintain the equipment we install. Therefore, we provide a
direct line of responsibility
o Product Update Bulletins are provided to our technicians on a regular basis. These engineering
and technical support bulletins are reviewed in bi-weekly meetings to insure our technicians have the best
information available to solve problems quickly and to insure top performance of our products.
2. Royal Business Systems Technical Support
o We maintain a group of highly experienced technical engineers in our corporate office to assist our
field technicians. These technical engineers are available to our field representatives at all times to assist in
problem solving or trouble shooting.
3. Service Data Entry System
o Our computer entry system provides us with up to the minute information on how our products are
performing and on how well our technicians are handling your account. By tracking service response time, call
backs and parts usage, we can do a better job of maintaining your productivity and improving our products.

7. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
4. Repair Parts Availability
o We maintain a large local parts inventory that is
monitored daily to insure proper safety stock.
o Each technician is allowed a generous supply of "car
stock" inventory. The most commonly used parts are available on
the spot, eliminating "call backs" as much as possible.
o An emergency parts order system is available to
provide overnight delivery of items not currently in stock on a local
basis.
In summary, we back our products with service and support programs
that are the best in the industry. We feel confident we can serve you
better than any other supplier.
Complete Office & Printing Solutions For
schools, governmental entities, and churches
Royal Business Systems represents scores of churches and non-
profits Washington, Oregon, and Northern Idaho for copiers,
hardware, technology infrastructure, and software solutions. We offer
state of the art technology through our relationships with LEXMARK
and KYOCERA. Our top-rated technicians provide our clients with
unprecedented customer service, unlike any in the industry. Our
integrity is the foundation of our company, and we pride ourselves on
our ability to provide our clients with specific, custom tailored
technology and software solutions, and remarkable customer service.
Business Workflow Analysis and Consulting
Finding your organization's true document production, and distribution
costs can be difficult. Most of this information is buried deep within
your profit and loss statement and only answers half of the question.
You need to understand your current workflows to truly manage your
document production and distribution. Not only do we establish your
workflow and identify potential bottlenecks, we help with finding the
needs of your church, school or non-profit, such as printing booklets
like this one. This process allows us to determine what your exact
costs and needs are for all of your paper output devices. We
accomplish this by utilizing state-of-the-art software tools and our
proven and consistent methodologies. The end result allows you to
make an informed, educated decision that will move your .org into the
future.
Solutions to Your
Needs for your
Church, Government
Office, or School:
 OCR Recognition
Technology
 Workflow Optimization
 Index Data Security
 Blank Page
Detection/Removal/Split
 User Group Restrictions
 Multi Destination
Workflows
 E-Mail Notification
 Searchable List Fields
 Auto Populate User
Index Data (HID)

8. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
 Installation, set-up, delivery, network connectivity or training-
no charge
 The Highest rated color and print quality.
 Works in an Apple environment with scan to email.
 Works with the new operating systems and android
environments.
 Simple Android style operation perfect in a fast changing
environment.
 Outstanding multi-function operations and speed.
Royal Business Systems is a Local Company, with more area
technicians per machine than most other companies, and your local
reps who live in your area.
Has Your Organization
 SPEED & WORKFLOW – With fast document
scanning, distribution and archiving achieving higher
efficiencies.
 BOOKLET MAKING & PAMPHLETS - Create your
own in-house print shop, with trifolds, pamphlets, and
booklets. Attracting younger parishioners is easier
with media that captures their interest. Let us show
you how.
 IT MANAGEMENT SOLUTIONS – To help financial
providers control rising IT administration costs.
 REPLACE PAPER STORAGE - Make your retrieval
process full electronic.
 CONVERT TO Eforms - Replace manual forms and
documents.
 SECURITY SAFEGUARDS - To improve compliance
and protect financial records.
Our Mission
Statement
Royal Business Systems, Inc. is
a locally owned, independent
dealer for Kyocera and Lexmark
pertaining to automated office
equipment. We sell, lease, and
service a wide variety of copy,
fax, scan, and printing office
equipment, as well as KIP
products for the wide
format/plotter imaging industry.
We believe that doing business
in Southwest Washington and
Portland with Vancouver based
companies is important and
healthy for our business
community. These are the
reasons why we believe you
should do business with Royal
Business Systems.
 Locally owned and
operated
 All billing is local and we
can be reached by phone
or in person on any billing
related inquiries in our
region
 Every dollar spent on
services rendered stays in
Washington
 We promote stability for
our community in an
uncertain business
climate
 Validates companies that
have concern of our local
business environment

9. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
Business Workflow Analysis and Consulting for
your Legal Department
Finding your companies true document production, and distribution
costs can be difficult. Most of this information is buried deep within
your company’s profit and loss statement and only answers half of
the question. You need to understand your current workflows to truly
manage your document production and distribution. Not only do we
establish your workflow start and ending points, we also help identify
potential bottlenecks in your companies’ growth strategy. This
process allows us to determine what your exact costs are for all of
your paper output devices. We accomplish this by utilizing state-of-
the-art software tools and our proven and consistent methodologies.
The end result allows you to make an informed, educated decision in
regards to your company’s current and future business needs.
Questions Your Firm Needs to Ask:
· Is your firm currently utilizing document management software?
· How does your case management system integrate with your file
management?
· How does your firm currently handle bates stamping
· How do they manage documents received from opposing council?
Does Your Firm Currently Utilize:
 Abacus
 Pro Law
 Clio
 My Case
Has Your Firm Considered:
 NSI Autostore.
 E-Copy
 Prism Legal Flow
 DMConnect for Legal
Solutions to Your
Legal Needs:
 OCR Recognition
Technology
 Workflow Optimization
 Index Data Security
 Bates Stamping
 Bates Editor
 Blank Page
Detection/Removal/Split
 User Group Restrictions
 Multi Destination
Workflows
 E-Mail Notification
 Searchable List Fields

10. 1515 E Houston Ave, Spokane, WA 99217 I (509) 928-6555
Complete Real Estate Division
Royal Business Systems is the premier real estate market solutions
provider in SW Washington and Portland for hardware, technology
infrastructure, and software solutions. We offer state of the art
technology through our relationships with KYOCERA and LEXMARK.
Our top-rated technicians provide our clients with unprecedented
customer service, with a personal touch unlike what we often find in
this industry. Our integrity is the foundation of our company, and we
pride ourselves on our ability to provide our clients with specific,
custom tailored technology and software solutions, and remarkable
customer service. Whether you are a large firm or small, we can
customize programs to fit your needs.
With our new lines of Kyocera, Lexmark, and HP print systems, your
REALTORS®, Mortgage Brokers, and Title Officers will be more
prepared and professional than ever before, with color multifunction
machines adding faster print speeds, scan to mail, faxing directly from
the copier and document storage all in one unit or cloud based,
serviced and supported by your local Royal Business System experts.
Technology and consumer preferences have changed the ways
REALTORS®, Realty Pros, and consumers communicate and share
information. Gone are the days when a simple printer spitting out
MLS sheets in black and white, a thermal fax machine and a desktop
landline telephone were about all that were needed to conduct
business and communicate. Today’s real estate agents work with
Internet savvy, smart-phone carrying always-connected consumers
searching for homes who want information delivered to them
conveniently and instantly with the highest levels of security, and our
new print systems are parts of that equation.
Every office needs different solutions. Land Title of Nez Pierce
County needed individual fast scanning and printing with each title
officer, with high-speed production on each side of the building.
Sotheby’s needed print quality that equaled their online vendor.
Whatever your needs, we have the skills to go above and beyond
your expectations.
Solutions to Your Needs:
Solutions to Your
Realty Firm Needs:
 OCR Recognition
Technology
 Searchable PDF
 Workflow Optimization
 Scanning Solutions
 Blank Page
Detection/Removal/Split
 User Group Restrictions
 Multi Destination
Workflows
 E-Mail Notification
 Searchable List Fields
 Auto Populate User
Index Data (HID)

11. Royal Business Systems Carries a
full-line of premium Office Furniture.
Our line-up of Elite Copiers and
Printers includes:

12. Notes: