For over 25 years Royal Business Systems has been helping companies like your improve their efficiencies and workflows, and improve and innovate their copier fleets. Read this presentation packet to learn more about our company and services.

1. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Regardless of your company’s technological
needs or challenges, Royal Business Systems
has solutions: Answers to your persistent
problems; fixes for the issues that can be cost-
savers, creating efficiency and a better
workplace. Offering workflow solutions, copiers,
printers, and scanning solutions, and office
furniture. Let us show you the ways we can help
add to your bottom line.
We are now a regional company, partnered with
Southwest Office Systems in Portland and
Vancouver, another company with over 20 years
of experience. Together, our technical staff now
numbers nine techs with a full IT department.
Serving
Spokane, North Idaho, and the Inland Northwest
for over 25 years
___
Service. Sales. Solutions.
Copiers. IT. Printers.
Office Furniture.
About Us
Royal Business Systems is like a family. In over 25 years we've not only
kept many of our employees, but the long term relationships we've formed
with our customers makes them feel like family, too. Walking in our office
gives everyone who enters a sense of professionalism and purpose.
Royal Business Systems is the premier business solutions provider in
Spokane, North Idaho, and the Inland Northwest for copiers, hardware,
technology infrastructure, and software solutions. We offer state of the art
technology through our relationships with COPYSTAR
by KYOCERA, LEXMARK, and HP. Our top-rated technicians provide our clients with
unprecedented customer service, unparalleled in the industry. Our integrity is the foundation of our
company, and we pride ourselves on our ability to
provide our clients with specific, custom tailored
technology and software solutions, and
remarkable customer service. Whether you are a
large firm or small, we can customize programs
to fit your needs.
Finding your companies true document
production, and distribution costs can be difficult.
Most of this information is buried deep within your
company’s profit and loss statement and only
answers half of the question. You need to
understand your current workflows to truly
manage your document production and
distribution. Not only do we establish your

2. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
workflow start and ending points, we also help identify potential bottlenecks in your companies’
growth strategy. This process allows us to determine what your exact costs are for all of your paper
output devices. We accomplish this by utilizing state-of-the-art software tools and our proven and
consistent methodologies. The end result allows you to make an informed, educated decision in
regards to your company’s current and future business needs.
Royal Business Systems offers the best cutting edge technology in office equipment and meets all
your digital needs. We have a wide variety of Full Color & B/W Digital Copiers, Desktop MFP's ,
Printers, Wide Format Devices, and much more! Royal Business Systems can provide you with the
tailored solutions and the best equipment at competitive prices with service second to none.
Finally, Royal Business Systems carries a full line of premium office furnishings to compliment any
office or work environment, from tables and chairs to desks and hutches and armoires. Set up
cubicle spaces and delineated work environs with ease and the professional help of our staff to
design just the right atmosphere for helping your office succeed.
Our Mission
Royal Business Systems, Inc. is a locally owned, independent dealer for Kyocera, Toshiba,
and Lexmark pertaining to automated office equipment. We sell, lease, and service a wide
variety of copy, fax, scan, and printing office equipment, as well as KIP products for the
wide format/plotter imaging industry. We believe that doing business locally with Portland
and Vancouver based companies is important and healthy for our business community.
These are the reasons why we believe you should do business with SOS.
 Locally owned and operated
 All billing is local and we can be reached by phone or in person on any billing related
inquiries locally
 Every dollar spent on services rendered stays local
 We promote stability for our community in an uncertain business climate
 Validates companies that have concern of our local business environment
Services
 Increased Workflow
 Printer/Copier Sales & Service
 Corporate Development
 Easier Operations
 Operations Management
 Cost Savings
 IT Management
 Workflow Solutions
 Software Consultation & Sales
 Sustainability
 Strategic Planning
 Branding
 Media Training
 Business Coaching
 Commercial Printing Advice
 Managed Print Solutions
 Best of all working with a local team you
can trust & grow with

3. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Office Workflow Solutions
Workflows automate the flow of employee tasks and activities, reducing the time the process takes
to complete as well as potential errors caused by human interaction.Workflows makes processes
more efficient, compliant, agile, and visible by ensuring that every process step is explicitly defined,
monitored over time, and optimized for maximum productivity. Improved workflows empower
business users and IT to work together to rapidly modify systems and processes to reflect changes
in the business.
With our help and expertise, we can shave hours off the time it takes your staff to do repetitive jobs,
and improve on the accuracies and abilities of your business or organization.
Desktop Multifunction Printers
These days, often, if your office has no need of 11" x 17" media, your best choice is a smaller, A4
desktop copier. The difference between an A4 copier and an A3 machine is that the A3 prints the
larger ledger size paper. The newest inventive machines have all the features and quality of the
bigger commercial copiers/printers. They are also now in many cases just as economical to operate.
The units we have displayed are some of the best in the market.
IT Management
We offer IT Management and backup for select clients and existing customers. Please contact us for
this exclusive service
Special Offers
We often have specials that are offered by the manufacturers, as well as our own in-house deals
that we like to pass on to our valued customers. These include demo and floor models as well as
trade ins.
Color Multifunction Printers
We have many models in several lines from varous manufacturers to choose from. When selecting a
unit for your business or organization, we carefully choose the machine that works best in your
environment, matching your needs. The models we have listed on the Color Multifunction
Copier/Printer page are examples in speeds ranging from 20 ppm up to 75 pages per minute.
B&W Multifunction Printers
Again, we have many models in several lines from varous manufacturers to choose from. We
carefully choose the machine that works best in your environment that match your needs. The
models we have listed on the B&W Multifunction Copier/Printer page are examples that are some of
the best units we offer.

4. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Managed Print Services
Managed Print Services is a program we offer that manages all aspects of your business printing
devices, including printers, scanners, faxes and copiers. The optimization of these devices enables
businesses to save money, produce less paper waste and increase efficiency.
This can be done by using simple, non-invasive software to inform your office of how much is being
printed and where, and the associated costs.
It allows you to make informed decisions as to who and what prints, and at what quality level, as well
as streamlining purchases. It is a great way to monitor and control costs.
Let us set up an audit to best inform you or your choices.
SERVICE
We at Royal Business Systems believe that our responsibility to customers only begins with an
approved order. The real measure of our performance is how well our company performs throughout
the useful life of the products we market.
As a result, we are committed to support programs we feel are equally as important as the quality
products we sell.
1. Factory Trained Services Technicians
o Each technician completes extensive factory-training program prior to being authorized to repair
your equipment.
o We believe it is our obligation to provide direct company support for all the products we sell. We
do not rely on third party service organizations to maintain the equipment we install. Therefore, we
provide a direct line of responsibility
o Product Update Bulletins are provided to our technicians on a regular basis. These engineering
and technical support bulletins are reviewed in bi-weekly meetings to insure our technicians have
the best information available to solve problems quickly and to insure top performance of our
products.
2. Royal Business Systems Technical Support
o We maintain a group of highly experienced technical engineers in our corporate office to assist
our field technicians. These technical engineers are available to our field representatives at all
times to assist in problem solving or trouble shooting.
3. Service Data Entry System
o Our computer entry system provides us with up to the minute information on how our products
are performing and on how well our technicians are handling your account. By tracking service
response time, call backs and parts usage, we can do a better job of maintaining your productivity
and improving our products.
4. Repair Parts Availability

5. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
o We maintain a large local parts inventory that is monitored daily to insure proper safety stock.
o Each technician is allowed a generous supply of "car stock" inventory. The most commonly used
parts are available on the spot, eliminating "call backs" as much as possible.
o An emergency parts order system is available to provide overnight delivery of items not currently
in stock on a local basis.
In summary, we back our products with service and support programs that are the best in the
industry. We feel confident we can serve you better than any other supplier.
Complete Office & Printing Solutions for schools, governmental
entities, and churches
Royal Business Systems represents scores of churches and non-profits Washington, Oregon, and
Northern Idaho for copiers, hardware, technology infrastructure, and software solutions. We offer
state of the art technology through our relationships with LEXMARK and KYOCERA. Our top-rated
technicians provide our clients with unprecedented customer service, unlike any in the industry. Our
integrity is the foundation of our company, and we pride ourselves on our ability to provide our
clients with specific, custom tailored technology and software solutions, and remarkable customer
service.
Business Workflow Analysis and Consulting
Finding your organization's true document production, and distribution costs can be difficult. Most of
this information is buried deep within your profit and loss statement and only answers half of the
question. You need to understand your current workflows to truly manage your document production
and distribution. Not only do we establish your workflow and identify potential bottlenecks, we help
with finding the needs of your church, school or non-profit, such as printing booklets like this one.
This process allows us to determine what your exact costs and needs are for all of your paper output
devices. We accomplish this by utilizing state-of-the-art software tools and our proven and consistent
methodologies. The end result allows you to make an informed, educated decision that will move
your .org into the future.
Solutions to Your Needs:
 OCR Recognition Technology
 Workflow Optimization
 Index Data Security
 Blank Page Detection/Removal/Split
 User Group Restrictions
 Multi Destination Workflows
 E-Mail Notification
 Searchable List Fields
 Auto Populate User Index Data (HID)

6. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
· Installation, set-up, delivery, network connectivity or training-no charge
· The Highest rated color and print quality.
· Works in an Apple environment with scan to email.
· Works with the new operating systems and android environments.
· Simple Android style operation perfect in a fast changing environment.
· Outstanding multi-function operations and speed.
Royal Business Systems is a Local Company, with more area technicians per machine than any
other company, and your local reps who live in your area.
Has Your Organization
 SPEED & WORKFLOW – With fast document scanning, distribution and archiving
achieving higher efficiencies.
 BOOKLET MAKING & PAMPHLETS - Create your own in-house print shop, with
trifolds, pamphlets, and booklets. Attracting younger parishioners is easier with
media that captures their interest. Let us show you how.
 IT MANAGEMENT SOLUTIONS – To help financial providers control rising IT
administration costs.
 REPLACE PAPER STORAGE - Make your retrieval process full electronic.
 CONVERT TO Eforms - Replace manual forms and documents.
 SECURITY SAFEGUARDS - To improve compliance and protect financial records.
Business Workflow Analysis and Consulting for your Legal
Department or Law Firm
Finding your companies true document production, and distribution costs can be difficult.
Most of this information is buried deep within your company’s profit and loss statement and only
answers half of the question. You need to understand your current workflows to truly manage your
document production and distribution. Not only do we establish your workflow start and ending
points, we also help identify potential bottlenecks in your companies’ growth strategy. This process
allows us to determine what your exact costs are for all of your paper output devices. We
accomplish this by utilizing state-of-the-art software tools and our proven and consistent
methodologies. The end result allows you to make an informed, educated decision in regards to
your company’s current and future business needs.
Solutions to Your Needs:
 OCR Recognition Technology
 Workflow Optimization
 Index Data Security
 Bates Stamping
 Bates Editor
 Blank Page Detection/Removal/Split
 User Group Restrictions
 Multi Destination Workflows
 E-Mail Notification
 Searchable List Fields

7. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Questions Your Firm Needs to Ask:
· Is your firm currently utilizing document management software?
· How does your case management system integrate with your file management?
· How does your firm currently handle bates stamping
· How do they manage documents received from opposing council?
Does Your Firm Currently Utilize:
· Abacus
· Pro Law
· Clio
· My Case
Has Your Firm Considered:
· NSI Autostore.
· E-Copy
· Prism Legal Flow
· DMConnect for Legal
Complete Mortgage/Title/Real Estate Solutions
Royal Business Systems is the premier real estate market solutions provider in SW
Washington and Portland for hardware, technology infrastructure, and software
solutions. We offer state of the art technology through our relationships with KYOCERA
and LEXMARK. Our top-rated technicians provide our clients with unprecedented customer service,
with a personal touch unlike what we often find in this industry. Our integrity is the foundation of our
company, and we pride ourselves on our ability to provide our clients with specific, custom tailored
technology and software solutions, and remarkable customer service. Whether you are a large firm
or small, we can customize programs to fit your needs.
With our new lines of Kyocera, Lexmark, and HP print systems, your REALTORS®, Mortgage
Brokers, and Title Officers will be more prepared and professional than ever before, with color
multifunction machines adding faster print speeds, scan to mail, faxing directly from the copier and
document storage all in one unit or cloud based, serviced and supported by your local Royal
Business System experts.
Technology and consumer preferences have changed the ways REALTORS®, Realty Pros, and
consumers communicate and share information. Gone are the days when a simple printer spitting
out MLS sheets in black and white, a thermal fax machine and a desktop landline telephone were
about all that were needed to conduct business and communicate. Today’s real estate agents work
with Internet savvy, smart-phone carrying always-connected consumers searching for homes who
want information delivered to them conveniently and instantly with the highest levels of security, and
our new print systems are parts of that equation.
Every office needs different solutions. Land Title of Nez Pierce County needed individual fast
scanning and printing with each title officer, with high-speed production on each side of the building.

8. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Sotheby’s needed print quality that equaled their online vendor. Whatever your needs, we have the
skills to go above and beyond your expectations.
Solutions to Your Needs:
Our Sales Team at Royal Business Systems has seen our own growth in leaps and bounds, over the
last 20 years. To bring that wish to fruition, we have put together a Locally Owned, Award-Winning
group of experts that responds quickly and competently to your business and technology needs.
 Ease of Use for Multiple Users
 Privacy and Security Guards
 Fast and Reliable Printing
 Fast and Accurate Scans
 Multiple Use Capabilities
 Highest Quality Print Imaging
 Brochure-Quality Outcome
 Top-of-the-Market Service
 Managed Print Services
 Fleet Management
 IT Management
 ...and all for Affordable, Reasonable rates
Business Workflow Analysis and Consulting for your Medical Firm
Finding your practice’s true document production, and distribution costs can be difficult. Most of this
information is buried deep within your company’s profit and loss statement and only answers half of
the question. You need to understand your current workflows to truly manage your document
production and distribution. Not only do we establish your workflow start and ending points, we also
help identify potential bottlenecks in your office’s growth strategy. This process allows us to
determine what your exact costs are for all of your paper output devices. We accomplish this by
utilizing state-of-the-art software tools and our proven and consistent methodologies. The end result
allows you to make an informed, educated decision in regards to your company’s current and future
business needs.
 OCR Recognition Technology
 Searchable PDF
 Workflow Optimization
 Scanning Solutions
 Blank Page Detection/Removal/Split
 User Group Restrictions
 Multi Destination Workflows
 E-Mail Notification
 Searchable List Fields
 Auto Populate User Index Data (HID)

9. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Questions Your Practice Needs to Ask:
· Is your practice utilizing the newest Presciption Printing solution(s)?
Ask us about the newest cost-saving methods!
· Is your practice still printing on XRay Film?
· How does your office handle HIPAA Compliance?
Does Your Practice Currently Utilize:
· Meditouch
· NueMD
· PrognoCIS
· WRS Health
Has Your Office Considered:
 SECURITY SAFEGUARDS - To improve compliance and protect financial records.
 SPEED & WORKFLOW – With fast document scanning, distribution and archiving
achieving higher efficiencies.
 IT MANAGEMENT SOLUTIONS – To help financial providers control rising IT
administration costs.
 REPLACE PAPER STORAGE - Make your retrieval process full electronic.
 CONVERT TO Eforms - Replace manual forms and documents.

10. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
If you are worried about the cost of a new machine, let us install a newer used or demo unit.
No matter what it will be faster, more efficient, and better than what you have now.
Costs Keep Going Up! Copiers do two things: Print and Break.
If your copier is old, though it may be working fine for you right now, you are still probably paying too
much for it.
Maintenance fees go up 10% a year every year you are in contract.
So, if you were paying .008 per copy say, 8 years ago, you are now probably paying .017148.
Though it doesn’t sound like much, but let’s say you print just a half a case a month.
2,500 2,500
x.008 x.017148
$ 20.00 $ 42.87
So, if you are printing any more than that, say a ream of paper a day, then you are overpaying by
well over $100 a month!
It gets even worse if you are printing color.
If you started at .08 per color copy, and now you are at .1714 then you don’t even have to print 600
copies to equal $100 in additional costs.
We can save that extra cost for you!
Think about what your company could do with an extra $1500 or $2500 per year?
Plus, we would put new technology in your hands. Right now you’re scanning at 35 or 45 pages per
minute. Duplexing. How much better and faster would 180 pages per minute be? Or 240?
Right now you don’t have OCR. Imagine being able to manipulate your scanned documents right in
Word?
Right now you store your files on paper and if there is a flood or fire or theft, you’ve lost them. You
could be saving them electronically and even on the cloud.
If you are paying someone $11 or $15 an hour or even more, that person shouldn’t be spending time
filing and scanning and all the other things we can help to save to your bottom line.
Give us just a few short minutes to perform a full evaluation to provide you with your costs
and options.

11. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555

12. Royal Business Systems
1515 E Houston Ave
Spokane, WA 99217
(509) 928-6555
Notes: