2. COMPANY PROFILE
ABOUT US
Task Informatics AP Pvt. Ltd. is a global provider of Professional
Services, Medical Transcription Services, Pre-Packaged IT Solutions,
Software Development and Consulting Services.
We as a professional service provider are highly concerned with the
quality of our solutions and services. Our team constantly works on
developing and improving our service performance to satisfy our
Customers & Clients and to maintain a long-term cooperation with
them.
We offer cost-effective Development Services, Transcriptions Services,
Consulting Services, Software Solutions & Pre-Packaged IT Solutions to
our Customers & Clients with projects both small and medium.
Nevertheless, we are experienced, fast learning and well-prepared to
master your specific project.
www.taskinformatics.com
3. OUR SERVICES:
Medical Transcription Services
Database Software Solutions
Custom Software Solutions
2D Animation
3D Animation
VFX
Game Development
Consulting Services
Training & Placement Services
Data Entry Services
Our Mission and Vision
Our Mission is to provide Cost-Effective services with excellent
Quality and Turn-Around-Times and reliable Customer Service. We
aim to reach the highest echelons in the Healthcare Industry in-
hand with the advanced Technology, Quality Measures, Quality
Standards, and Strong Determination of every head in the
Organization.
www.taskinformatics.com
4. CUSTOM SOFTWARE DEVELOPMENT FOR WEB
Task Informatics specializes in custom software development
services. We deliver business applications, application
management, and comprehensive web solutions developed
on the platforms like .NET, PHP, JAVA, Ajax and others.
Expert Solutions And Services
We deliver result-oriented solutions and feature a team of
experienced professional software developers ready to assist
you in every step - from solution design, to delivery,
implementation and maintenance.
Task Informatics can serve you in following areas:
* Customized Software Development
* Custom Application Development
* Software Design and Testing
* Software Maintenance and Enhancement
* Web Design & Development www.taskinformatics.com
5. Only an expert like Task Informatics can take care of your
software development needs.
Custom software development corresponds to a complex
process that includes conceptualization, design,
development, and implementation of a solution that is
intended to meet unique needs of a business.
Evidently, only a team of experienced professionals with
knowledge of the impending challenge can devise the
solution that suitably meets the need all the while keeping
the expenses minimum. Our team, headed by a project
coordinator, undertakes thorough analysis and evaluation of
your exact requirements, devises plan in communication with
you, and elaborates the strategy before embarking on the
process of developing a custom software solution.
www.taskinformatics.com
6. TASK’S IT & ITES SERVICES
TASK has excellent professional expertise to
present effectively and efficiently to our Clients & Customers. We
have an integrated team of creative designers, content writers,
website developers, experienced programmers and marketing
professionals who are best at their work and know how to achieve
best results.
Our business-driven approach and unparalleled internationally
recognized Quality measures and methodologies
like Six Sigma separates us from typical development companies
and thus, we have built a reputation for creating a positive return
on investment for our Clients.
We offer Offshore Software Development Services, Web
Development, Website Maintenance, Customized and Complete
Management development of packaged Business Applications and
Quality Assurance services that will help to fill the expertise gaps
and help control run-away development costs.
www.taskinformatics.com
7. CORRESPONDENCE
We own our customer/client with a strong bond of give & take
relationship – giving the best of our services and taking the
remuneration, which we deserve and are worthy of. At the same
time, we wish to nurture and nourish a most cordial and friendly
relationship based on mutual trust, understanding and acceptance
which will go a long way in establishing a long term partnership in
the business venturing forth.
READY AVAILABILITY
We are of easy access, round the clock – a mail away in terms of
email facility, or a message away in terms of Skype facility or a call
away in terms of telephone / cell phone facility. Our office
administration will only be too glad to connect and be of whatever
service required.
www.taskinformatics.com
8. PROMPTNESS
We promise and assure you of prompt response, reply, help,
assistance, verification, checking, modifications, specifications,
references, addresses, phone numbers, fax numbers, notes,
changes, corrections in templates, dictations or letters,
Addendums, documents - whenever and wherever needed,
keeping in mind the urgency and requirement.
CLARITY
We will keep perfect clarity in all our correspondence and contacts
to eliminate ambiguity, confusion and doubt to foster perfect
mutual understanding.
WILLINGNESS TO HELP, ASSIST AND COOPERATE TO THE
BEST
It shall be our constant endeavor to offer our services whenever
required to ensure that all the document requirements are fulfilled
and completed.
www.taskinformatics.com
10. Animation @ Task Informatics
Task Informatics AP Private Limited head quartered at Hyderabad,
India, is a young vibrant company of the new age Multimedia and
provides Creative Digital Communication Solutions. We are a
company totally committed to Quality and Innovation. This has
granted us widespread recognition and has been our guiding motto
ever since our inception.
At Task Informatics AP Private Limited, we work as a team, to
understand our customer's requirements and meet their
expectations. In a volatile marketplace, we are constantly
upgrading our skills and keeping abreast of cutting-edge
technology to cater our customer's inherent needs.
Task Informatics AP Private Limited has the necessary expertise
and ability to deliver quality solutions within tight delivery
schedules. Our costs are highly competitive since we employ
Processes and Methodologies that increase efficiency.
www.taskinformatics.com
11. DATA ENTRY
Task Informatics also deals with data entry services offering
innovative and flawless data entry services for corporate,
besides, small and big companies. Our key data entry strategies
provide the clients:
• Cost Effective Ways to Manage In-house Flow of Information
• Easy-to-Use Data, which can be Referred for Practical Applications
• On time Delivery of the Database Powered Web & Software
Projects
• Management of Large Volume of Crucial & Proprietary Databases
• Time Efficiency & Effective Use of Man Power Resources
• Quality Internet Database Sharing Over Secured Servers
• Smart Data Storage System for Any-Time Use
• Accurate & Fast Data Conversions for Immediate Use
www.taskinformatics.com
12. WE CAN ASSIST YOU WITH:
Data Entry Services Data Processing Data Conversion
Services Services
Data Entry Data Processing Data Conversion
Online Data Entry Forms Processing Document Conversion
Offline Data Entry Insurance Processing XML Conversion
Image Entry Check Processing SGML Conversion
Insurance Claim Entry Image Processing HTML Conversion
OCR Cleanup CAD Conversion
Survey Processing Catalog Conversion
Data Mining Book Conversion
Data Cleansing PDF Conversion
www.taskinformatics.com
13. ACCUDOC MT - Medical Transcription Services
Accudoc MT a vertical of Task Informatics is an upcoming
Transcription Service Provider, comprising a team of experienced
and committed professionals, excelling and exceeding customer's
expectation of performance standards in delivering quality service.
Accudoc MT’s core strength lies in providing cost-effective service
to our clients without compromising on Quality and TAT.
The key to our success is our Team. The most valuable asset we
employ is our core Team of Medical Language Specialists. We
derive our strength from combining the expertise of experienced,
well-trained, responsible, and dedicated Medical Language
Specialists.
Our Team has vast experience in working for a large variety of
Dictators from a wide range of facilities that include Hospitals,
Diagnostic Centers, Clinics, and Private Practices.
www.taskinformatics.com
14. We hire and train only the most qualified professionals in our
industry with at least 4 years of relevant experience. Above them,
our executive management team consistently demonstrates the
highest level of competency and professionalism. We have an
ongoing evaluation and training program designed to enhance the
capabilities of our core team members.
Team’s hands-on experience in transcribing variety of work types such as:
Sleep Medicine Obstetrics & Gynecology Hematology
Cardiology Occupational Therapy Psychiatry
Dentistry Oncology Pulmonary
Dermatology Ophthalmology Radiation Oncology
Oral & Maxillofacial
Endocrinology Radiology
Surgery
Family Practice Orthodontics Rehab Medicine
Gastroenterology Plastic Surgery Podiatry
Internal Medicine Immunology Nephrology
Neurology www.taskinformatics.com
16. OUR OBJECTIVE
Our Objective is to provide high quality transcripts with a
consistent accuracy rating above 98.5% with fast and unmatched
Turn-Around Times. As per our Clients requirement, we even serve
quality transcripts with short Turn-Around Times like 8-hours and 4-hours.
Our Management and Quality Teams respond to each individual Client
within 10 minutes to provide personalized and reliable Customer Service.
OUR TEAM
One of the most valuable Assets of our Organization is our core team of
Medical Language Specialists and Quality Analysts who are well trained,
well experienced, responsible, committed, and dedicated with zeal to
provide Quality Reports.
OUR MISSION
Our mission is to provide high quality service in timely and cost-effective
manner, coupled with excellent customer service. We aim to be the
market leader by providing low cost transcription services while executing
on all aspects of the order. We invite you get in contact with us so we can
learn more about your organization and how our services can best fit your
organization's needs. www.taskinformatics.com
17. Six Sigma Initiative
What is Six Sigma?
Six Sigma stands for Six Standard Deviations (Sigma is the Greek
letter used to represent standard deviation in statistics) from
mean. Six Sigma methodology provides the techniques and tools
to improve the capability and reduce the defects in any process.
It can also be defined as a Process development and
improvement methodology which involves resolving problems
related to the process and re-engineering a process to ensure:
A) Customer Satisfaction; B) Increase the Quality of the end-
product.
DMAIC and DMADV are the 2 principles which can be applied to a
Six Sigma project.
www.taskinformatics.com
18. D - Define the project goals and customer (internal and external) deliverables
M - Measure the process to determine current performance
A - Analyze and determine the root cause (s) of the defects
I - Improve the process by eliminating defects
C - Control future process performance
DMAIC Principle of Six Sigma should be used when a product or process
is in existence in the company, but is not meeting customer
expectations or is not performing adequately.
D - Define the project goals and customer (internal and external) deliverables
M - Measure and determine customer needs and specifications
A - Analyze the process options to meet the customer needs
D - Design (detailed) the process to meet the customer needs
V - Verify the design performance and ability to meet customer needs
DMADV is also called DFSS (Designed for Six Sigma).
DMADV should be used when:
A) To develop a NEW process in an Organization
B) DMAIC has not helped and does not give expected results
www.taskinformatics.com
19. Six Sigma in Healthcare
Six Sigma Methodology may be used in a wide array of
situations varying from business transformations and strategic
improvements to simpler problem-solving exercises. Six Sigma
projects in healthcare organizations tend to focus on the
operational aspects of service delivery rather than the clinical
decision-making process.
Six Sigma incorporates the basic principles and techniques used in
Business, Statistics, and Engineering. These three form the core
elements of Six Sigma. Six Sigma improves the process
performance, decreases variation and maintains consistent
quality of the process output. This leads to defect reduction and
improvement in profits, product quality and customer
satisfaction.
www.taskinformatics.com
20. Our Highlights
Over 20 years of collective experience in the Healthcare Industry
24X7 Customer Support
Internationally recognized Quality measures of “Six Sigma”
Vast experience working on all major online Platforms
Three levels of Quality check done by Editors, Proof Readers and
Quality Analysts ensuring 98.5% accuracy
Secure delivery & backup of all Voice files and Transcribed reports
User friendly interface for delivery of transcribed files via Secure
FTP
www.taskinformatics.com
21. Our Training
We conduct Medical Transcription Training program as per the
AHDI guidelines both for aspiring, as well as, Trained Medical
Transcriptionists and follow a stringent selection criterion for the
placement of Medical Transcriptionists into production.
Thus we proudly present Our Team to be the most talented and
efficient in the field of Transcription.
“We strictly follow AHDI guidelines in our Medical Transcription
Training Programs.”
www.taskinformatics.com
22. Our Prevent-A-Disaster Strategies
Our Prevent-A-Disaster Strategies include (FMEA) Failure Modes
and Effects Analysis and Cause and Effect Analysis.
These methods help us preventing disasters and dealing with a
disaster, if any occurs.
Our strategies are applicable to all sorts of scenarios and a
separate plan has been designed against each problem type. Our
disaster preventing strategies also includes a globally known
problem solving method called “8-D” (8 Discipline Method) which
enables us to take interim containment actions and permanent
containment actions to make sure any problem is not repeated
again.
www.taskinformatics.com
23. SECURITY
Physical security systems in place: Physical Guards/Log-in
software/Server room restricted entry/Transcription Area
out of bounds for other Employees.
Cyber-Crime:
1. No E-mail sites can be accessed from the workplace.
2. No incoming and outgoing mails from the Internet to workplace,
except intranet mails. Selected outgoing Internet mails are
allowed based on profiles.
3. Independent internal audit system to review and monitor NW
environment, devices and practices.
4. External review and certification as required from time to time.
5. Accessibility to CD-ROM drive and USB devices etc., is denied.
6. Use of mobile phones, electronic devices/gadgets, pens, etc., is
prohibited on the production floor.
www.taskinformatics.com
24. Data Protection and Encryption:
128-bit SSL and data encryption on all web-based applications.
Secure FTP and VPN as per client’s need.
All data is batched and logged. No data is removed from the
premises by unauthorized users. All data is backed up daily and
kept offsite in a secure location every night, as a means of
redundancy and disaster recovery. Also, we are point-to-point
RF connected with firewall for Internet with the ISP outside our
premises. We are HIPAA compliant and have very strict
procedures and rules for data handling by our employees and for
backup procedures.
Authentication:
Each user has unique login, power-on and passwords.
Passwords are structured to meet standards such as minimum
8-digit alphanumeric with a case-sensitive character.
Client information access is restricted to the team, which is
handling the client’s transaction.
www.taskinformatics.com
25. Security Holes:
Physical restrictions on access to work area and network
center.
Firewall protection for internal network from the World
Wide Web.
Enterprise-wide multiple virus protection system.
Controlled media usage/movement.
Privacy:
Every employee signs a confidentiality agreement with
severe penalties for violations.
Access to applications/databases defined on “need to
know” and “minimum necessary” basis.
www.taskinformatics.com
26. Our Infrastructure
Server - Intel Dual Core Processor, 4 GB Ram & 250 GB Hard
Disk, DVD ROM
Client Nodes - 30, Intel Pentium IV Processor, 1 GB and 80 GB
Hard Disk.
Operating System -Windows 2003 Server, Windows XP for
nodes.
Printer (s) -1 HP laser colour printer. Scanner (s) -1 HP scanners.
Data Backup Units - CD Writer, One touch 500 GB external hard
disc. Networking - All systems are under network only.
Switches- 2 (24- Port).
Backup Power Unit - UPS [10KVA] backup for all systems
and equipments.
www.taskinformatics.com
27. Contact Us
Office Address:
Task Informatics AP Pvt. Ltd.
HEAD OFFICE
# 2-2-1118/6/A, 2nd Floor, Above Corporation Bank,
Shivam Road, Hyderabad – 500013 (A.P.) India
BRANCH OFFICE
# 1-98-5/3, Near Dena Bank, Arunodaya Colony,
Madhapur, Hyderabad – 500081 (A.P.) India
Phone: 040-42208237/42208257
Website:
www.taskinformatics.com
For business enquiries, please email at info@taskinformatics.com