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Task Informatics AP
  Private Limited
            www.taskinformatics.com
COMPANY PROFILE

ABOUT US

Task Informatics AP Pvt. Ltd. is a global provider of Professional
Services, Medical Transcription Services, Pre-Packaged IT Solutions,
Software Development and Consulting Services.

We as a professional service provider are highly concerned with the
quality of our solutions and services. Our team constantly works on
developing and improving our service performance to satisfy our
Customers & Clients and to maintain a long-term cooperation with
them.

We offer cost-effective Development Services, Transcriptions Services,
Consulting Services, Software Solutions & Pre-Packaged IT Solutions to
our Customers & Clients with projects both small and medium.
Nevertheless, we are experienced, fast learning and well-prepared to
master your specific project.
                                            www.taskinformatics.com
OUR SERVICES:

Medical Transcription Services
Database Software Solutions
Custom Software Solutions
2D Animation
3D Animation
VFX
Game Development
Consulting Services
Training & Placement Services
Data Entry Services

Our Mission and Vision

Our Mission is to provide Cost-Effective services with excellent
Quality and Turn-Around-Times and reliable Customer Service. We
aim to reach the highest echelons in the Healthcare Industry in-
hand with the advanced Technology, Quality Measures, Quality
Standards, and Strong Determination of every head in the
Organization.
                                        www.taskinformatics.com
CUSTOM SOFTWARE DEVELOPMENT FOR WEB

Task Informatics specializes in custom software development
services. We deliver business applications, application
management, and comprehensive web solutions developed
on the platforms like .NET, PHP, JAVA, Ajax and others.

Expert Solutions And Services

We deliver result-oriented solutions and feature a team of
experienced professional software developers ready to assist
you in every step - from solution design, to delivery,
implementation and maintenance.

Task Informatics can serve you in following areas:

*   Customized Software Development
*   Custom Application Development
*   Software Design and Testing
*   Software Maintenance and Enhancement
*   Web Design & Development               www.taskinformatics.com
Only an expert like Task Informatics can take care of your
software development needs.

Custom software development corresponds to a complex
process that includes conceptualization, design,
development, and implementation of a solution that is
intended to meet unique needs of a business.

Evidently, only a team of experienced professionals with
knowledge of the impending challenge can devise the
solution that suitably meets the need all the while keeping
the expenses minimum. Our team, headed by a project
coordinator, undertakes thorough analysis and evaluation of
your exact requirements, devises plan in communication with
you, and elaborates the strategy before embarking on the
process of developing a custom software solution.

                                           www.taskinformatics.com
TASK’S IT & ITES SERVICES

TASK has excellent professional expertise to
present effectively and efficiently to our Clients & Customers. We
have an integrated team of creative designers, content writers,
website developers, experienced programmers and marketing
professionals who are best at their work and know how to achieve
best results.

Our business-driven approach and unparalleled internationally
recognized Quality measures and methodologies
like Six Sigma separates us from typical development companies
and thus, we have built a reputation for creating a positive return
on investment for our Clients.

We offer Offshore Software Development Services, Web
Development, Website Maintenance, Customized and Complete
Management development of packaged Business Applications and
Quality Assurance services that will help to fill the expertise gaps
and help control run-away development costs.
                                            www.taskinformatics.com
CORRESPONDENCE

We own our customer/client with a strong bond of give & take
relationship – giving the best of our services and taking the
remuneration, which we deserve and are worthy of. At the same
time, we wish to nurture and nourish a most cordial and friendly
relationship based on mutual trust, understanding and acceptance
which will go a long way in establishing a long term partnership in
the business venturing forth.

READY AVAILABILITY

We are of easy access, round the clock – a mail away in terms of
email facility, or a message away in terms of Skype facility or a call
away in terms of telephone / cell phone facility. Our office
administration will only be too glad to connect and be of whatever
service required.

                                             www.taskinformatics.com
PROMPTNESS

We promise and assure you of prompt response, reply, help,
assistance, verification, checking, modifications, specifications,
references, addresses, phone numbers, fax numbers, notes,
changes, corrections in templates, dictations or letters,
Addendums, documents - whenever and wherever needed,
keeping in mind the urgency and requirement.

CLARITY

We will keep perfect clarity in all our correspondence and contacts
to eliminate ambiguity, confusion and doubt to foster perfect
mutual understanding.

WILLINGNESS TO HELP, ASSIST AND COOPERATE TO THE
BEST

It shall be our constant endeavor to offer our services whenever
required to ensure that all the document requirements are fulfilled
and completed.
                                             www.taskinformatics.com
2D Animation

Illustration
Art
Background
Animation
Compositing
Production Flow

3D Animation
                   VFX
Set Modeling
Organic Modeling   Matte Painting
Rigging            Keying
Animation          Wire Removal
Texturing          Rotoscopy
Lighting
                   Color Correction
Dynamics
Compositing        Particle Effects
Production Flow    Digital Compositing
                                    www.taskinformatics.com
Animation @ Task Informatics

Task Informatics AP Private Limited head quartered at Hyderabad,
India, is a young vibrant company of the new age Multimedia and
provides Creative Digital Communication Solutions. We are a
company totally committed to Quality and Innovation. This has
granted us widespread recognition and has been our guiding motto
ever since our inception.

At Task Informatics AP Private Limited, we work as a team, to
understand our customer's requirements and meet their
expectations. In a volatile marketplace, we are constantly
upgrading our skills and keeping abreast of cutting-edge
technology to cater our customer's inherent needs.

 Task Informatics AP Private Limited has the necessary expertise
and ability to deliver quality solutions within tight delivery
schedules. Our costs are highly competitive since we employ
Processes and Methodologies that increase efficiency.
                                          www.taskinformatics.com
DATA ENTRY

Task Informatics also deals with data entry services offering
innovative and flawless data entry services for corporate,
besides, small and big companies. Our key data entry strategies
provide the clients:

• Cost Effective Ways to Manage In-house Flow of Information
• Easy-to-Use Data, which can be Referred for Practical Applications
• On time Delivery of the Database Powered Web & Software
Projects
• Management of Large Volume of Crucial & Proprietary Databases
• Time Efficiency & Effective Use of Man Power Resources
• Quality Internet Database Sharing Over Secured Servers
• Smart Data Storage System for Any-Time Use
• Accurate & Fast Data Conversions for Immediate Use



                                          www.taskinformatics.com
WE CAN ASSIST YOU WITH:


 Data Entry Services         Data Processing           Data Conversion
                                Services                   Services

 Data Entry              Data Processing             Data Conversion
 Online Data Entry       Forms Processing            Document Conversion
 Offline Data Entry      Insurance Processing        XML Conversion
 Image Entry             Check Processing            SGML Conversion
 Insurance Claim Entry   Image Processing            HTML Conversion
                         OCR Cleanup                 CAD Conversion
                         Survey Processing           Catalog Conversion
                         Data Mining                 Book Conversion
                         Data Cleansing              PDF Conversion




                                                www.taskinformatics.com
ACCUDOC MT - Medical Transcription Services

Accudoc MT a vertical of Task Informatics is an upcoming
Transcription Service Provider, comprising a team of experienced
and committed professionals, excelling and exceeding customer's
expectation of performance standards in delivering quality service.
Accudoc MT’s core strength lies in providing cost-effective service
to our clients without compromising on Quality and TAT.

The key to our success is our Team. The most valuable asset we
employ is our core Team of Medical Language Specialists. We
derive our strength from combining the expertise of experienced,
well-trained, responsible, and dedicated Medical Language
Specialists.

Our Team has vast experience in working for a large variety of
Dictators from a wide range of facilities that include Hospitals,
Diagnostic Centers, Clinics, and Private Practices.

                                            www.taskinformatics.com
We hire and train only the most qualified professionals in our
industry with at least 4 years of relevant experience. Above them,
our executive management team consistently demonstrates the
highest level of competency and professionalism. We have an
ongoing evaluation and training program designed to enhance the
capabilities of our core team members.

Team’s hands-on experience in transcribing variety of work types such as:

Sleep Medicine           Obstetrics & Gynecology Hematology
Cardiology               Occupational Therapy      Psychiatry
Dentistry                Oncology                  Pulmonary
Dermatology              Ophthalmology             Radiation Oncology
                         Oral & Maxillofacial
Endocrinology                                      Radiology
                         Surgery
Family Practice          Orthodontics              Rehab Medicine
Gastroenterology         Plastic Surgery           Podiatry
Internal Medicine        Immunology                Nephrology
Neurology                                       www.taskinformatics.com
www.taskinformatics.com
OUR OBJECTIVE
Our Objective is to provide high quality transcripts with a
consistent accuracy rating above 98.5% with fast and unmatched
Turn-Around Times. As per our Clients requirement, we even serve
quality transcripts with short Turn-Around Times like 8-hours and 4-hours.
Our Management and Quality Teams respond to each individual Client
within 10 minutes to provide personalized and reliable Customer Service.

OUR TEAM

One of the most valuable Assets of our Organization is our core team of
Medical Language Specialists and Quality Analysts who are well trained,
well experienced, responsible, committed, and dedicated with zeal to
provide Quality Reports.

OUR MISSION

Our mission is to provide high quality service in timely and cost-effective
manner, coupled with excellent customer service. We aim to be the
market leader by providing low cost transcription services while executing
on all aspects of the order. We invite you get in contact with us so we can
learn more about your organization and how our services can best fit your
organization's needs.                             www.taskinformatics.com
Six Sigma Initiative
What is Six Sigma?

Six Sigma stands for Six Standard Deviations (Sigma is the Greek
letter used to represent standard deviation in statistics) from
mean. Six Sigma methodology provides the techniques and tools
to improve the capability and reduce the defects in any process.
It can also be defined as a Process development and
improvement methodology which involves resolving problems
related to the process and re-engineering a process to ensure:
A) Customer Satisfaction; B) Increase the Quality of the end-
product.

DMAIC and DMADV are the 2 principles which can be applied to a
Six Sigma project.


                                         www.taskinformatics.com
D - Define the project goals and customer (internal and external) deliverables
M - Measure the process to determine current performance
A - Analyze and determine the root cause (s) of the defects
I - Improve the process by eliminating defects
C - Control future process performance

DMAIC Principle of Six Sigma should be used when a product or process
is in existence in the company, but is not meeting customer
expectations or is not performing adequately.

D - Define the project goals and customer (internal and external) deliverables
M - Measure and determine customer needs and specifications
A - Analyze the process options to meet the customer needs
D - Design (detailed) the process to meet the customer needs
V - Verify the design performance and ability to meet customer needs

DMADV is also called DFSS (Designed for Six Sigma).
DMADV should be used when:

A) To develop a NEW process in an Organization
B) DMAIC has not helped and does not give expected results
                                                           www.taskinformatics.com
Six Sigma in Healthcare
Six Sigma Methodology may be used in a wide array of
situations varying from business transformations and strategic
improvements to simpler problem-solving exercises. Six Sigma
projects in healthcare organizations tend to focus on the
operational aspects of service delivery rather than the clinical
decision-making process.


Six Sigma incorporates the basic principles and techniques used in
Business, Statistics, and Engineering. These three form the core
elements of Six Sigma. Six Sigma improves the process
performance, decreases variation and maintains consistent
quality of the process output. This leads to defect reduction and
improvement in profits, product quality and customer
satisfaction.

                                          www.taskinformatics.com
Our Highlights

Over 20 years of collective experience in the Healthcare Industry

24X7 Customer Support

Internationally recognized Quality measures of “Six Sigma”

Vast experience working on all major online Platforms

Three levels of Quality check done by Editors, Proof Readers and
Quality Analysts ensuring 98.5% accuracy

Secure delivery & backup of all Voice files and Transcribed reports

User friendly interface for delivery of transcribed files via Secure
FTP
                                           www.taskinformatics.com
Our Training

We conduct Medical Transcription Training program as per the
AHDI guidelines both for aspiring, as well as, Trained Medical
Transcriptionists and follow a stringent selection criterion for the
placement of Medical Transcriptionists into production.

Thus we proudly present Our Team to be the most talented and
efficient in the field of Transcription.


“We strictly follow AHDI guidelines in our Medical Transcription
Training Programs.”


                                           www.taskinformatics.com
Our Prevent-A-Disaster Strategies
Our Prevent-A-Disaster Strategies include (FMEA) Failure Modes
and Effects Analysis and Cause and Effect Analysis.

These methods help us preventing disasters and dealing with a
disaster, if any occurs.

Our strategies are applicable to all sorts of scenarios and a
separate plan has been designed against each problem type. Our
disaster preventing strategies also includes a globally known
problem solving method called “8-D” (8 Discipline Method) which
enables us to take interim containment actions and permanent
containment actions to make sure any problem is not repeated
again.

                                        www.taskinformatics.com
SECURITY
     Physical security systems in place: Physical Guards/Log-in
     software/Server room restricted entry/Transcription Area
                 out of bounds for other Employees.
Cyber-Crime:
1.   No E-mail sites can be accessed from the workplace.
2.   No incoming and outgoing mails from the Internet to workplace,
     except intranet mails. Selected outgoing Internet mails are
     allowed based on profiles.
3.   Independent internal audit system to review and monitor NW
     environment, devices and practices.
4.   External review and certification as required from time to time.
5.   Accessibility to CD-ROM drive and USB devices etc., is denied.
6.   Use of mobile phones, electronic devices/gadgets, pens, etc., is
     prohibited on the production floor.

                                                www.taskinformatics.com
Data Protection and Encryption:
   128-bit SSL and data encryption on all web-based applications.
   Secure FTP and VPN as per client’s need.
   All data is batched and logged. No data is removed from the
   premises by unauthorized users. All data is backed up daily and
   kept offsite in a secure location every night, as a means of
   redundancy and disaster recovery. Also, we are point-to-point
   RF connected with firewall for Internet with the ISP outside our
   premises. We are HIPAA compliant and have very strict
   procedures and rules for data handling by our employees and for
   backup procedures.
Authentication:
   Each user has unique login, power-on and passwords.
   Passwords are structured to meet standards such as minimum
   8-digit alphanumeric with a case-sensitive character.
   Client information access is restricted to the team, which is
   handling the client’s transaction.
                                              www.taskinformatics.com
Security Holes:
   Physical restrictions on access to work area and network
   center.
   Firewall protection for internal network from the World
   Wide Web.
   Enterprise-wide multiple virus protection system.
   Controlled media usage/movement.
Privacy:
   Every employee signs a confidentiality agreement with
   severe penalties for violations.
   Access to applications/databases defined on “need to
   know” and “minimum necessary” basis.

                                       www.taskinformatics.com
Our Infrastructure
Server - Intel Dual Core Processor, 4 GB Ram & 250 GB Hard
Disk, DVD ROM

Client Nodes - 30, Intel Pentium IV Processor, 1 GB and 80 GB
Hard Disk.

Operating System -Windows 2003 Server, Windows XP for
nodes.

Printer (s) -1 HP laser colour printer. Scanner (s) -1 HP scanners.

Data Backup Units - CD Writer, One touch 500 GB external hard
disc. Networking - All systems are under network only.
Switches- 2 (24- Port).

Backup Power Unit - UPS [10KVA] backup for all systems
and equipments.
                                              www.taskinformatics.com
Contact Us
                        Office Address:
             Task Informatics AP Pvt. Ltd.
                        HEAD OFFICE
      # 2-2-1118/6/A, 2nd Floor, Above Corporation Bank,
         Shivam Road, Hyderabad – 500013 (A.P.) India
                        BRANCH OFFICE
        # 1-98-5/3, Near Dena Bank, Arunodaya Colony,
          Madhapur, Hyderabad – 500081 (A.P.) India

                Phone: 040-42208237/42208257
                          Website:
                   www.taskinformatics.com

For business enquiries, please email at info@taskinformatics.com

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Task Informatics (P) Ltd 2011

  • 1. Task Informatics AP Private Limited www.taskinformatics.com
  • 2. COMPANY PROFILE ABOUT US Task Informatics AP Pvt. Ltd. is a global provider of Professional Services, Medical Transcription Services, Pre-Packaged IT Solutions, Software Development and Consulting Services. We as a professional service provider are highly concerned with the quality of our solutions and services. Our team constantly works on developing and improving our service performance to satisfy our Customers & Clients and to maintain a long-term cooperation with them. We offer cost-effective Development Services, Transcriptions Services, Consulting Services, Software Solutions & Pre-Packaged IT Solutions to our Customers & Clients with projects both small and medium. Nevertheless, we are experienced, fast learning and well-prepared to master your specific project. www.taskinformatics.com
  • 3. OUR SERVICES: Medical Transcription Services Database Software Solutions Custom Software Solutions 2D Animation 3D Animation VFX Game Development Consulting Services Training & Placement Services Data Entry Services Our Mission and Vision Our Mission is to provide Cost-Effective services with excellent Quality and Turn-Around-Times and reliable Customer Service. We aim to reach the highest echelons in the Healthcare Industry in- hand with the advanced Technology, Quality Measures, Quality Standards, and Strong Determination of every head in the Organization. www.taskinformatics.com
  • 4. CUSTOM SOFTWARE DEVELOPMENT FOR WEB Task Informatics specializes in custom software development services. We deliver business applications, application management, and comprehensive web solutions developed on the platforms like .NET, PHP, JAVA, Ajax and others. Expert Solutions And Services We deliver result-oriented solutions and feature a team of experienced professional software developers ready to assist you in every step - from solution design, to delivery, implementation and maintenance. Task Informatics can serve you in following areas: * Customized Software Development * Custom Application Development * Software Design and Testing * Software Maintenance and Enhancement * Web Design & Development www.taskinformatics.com
  • 5. Only an expert like Task Informatics can take care of your software development needs. Custom software development corresponds to a complex process that includes conceptualization, design, development, and implementation of a solution that is intended to meet unique needs of a business. Evidently, only a team of experienced professionals with knowledge of the impending challenge can devise the solution that suitably meets the need all the while keeping the expenses minimum. Our team, headed by a project coordinator, undertakes thorough analysis and evaluation of your exact requirements, devises plan in communication with you, and elaborates the strategy before embarking on the process of developing a custom software solution. www.taskinformatics.com
  • 6. TASK’S IT & ITES SERVICES TASK has excellent professional expertise to present effectively and efficiently to our Clients & Customers. We have an integrated team of creative designers, content writers, website developers, experienced programmers and marketing professionals who are best at their work and know how to achieve best results. Our business-driven approach and unparalleled internationally recognized Quality measures and methodologies like Six Sigma separates us from typical development companies and thus, we have built a reputation for creating a positive return on investment for our Clients. We offer Offshore Software Development Services, Web Development, Website Maintenance, Customized and Complete Management development of packaged Business Applications and Quality Assurance services that will help to fill the expertise gaps and help control run-away development costs. www.taskinformatics.com
  • 7. CORRESPONDENCE We own our customer/client with a strong bond of give & take relationship – giving the best of our services and taking the remuneration, which we deserve and are worthy of. At the same time, we wish to nurture and nourish a most cordial and friendly relationship based on mutual trust, understanding and acceptance which will go a long way in establishing a long term partnership in the business venturing forth. READY AVAILABILITY We are of easy access, round the clock – a mail away in terms of email facility, or a message away in terms of Skype facility or a call away in terms of telephone / cell phone facility. Our office administration will only be too glad to connect and be of whatever service required. www.taskinformatics.com
  • 8. PROMPTNESS We promise and assure you of prompt response, reply, help, assistance, verification, checking, modifications, specifications, references, addresses, phone numbers, fax numbers, notes, changes, corrections in templates, dictations or letters, Addendums, documents - whenever and wherever needed, keeping in mind the urgency and requirement. CLARITY We will keep perfect clarity in all our correspondence and contacts to eliminate ambiguity, confusion and doubt to foster perfect mutual understanding. WILLINGNESS TO HELP, ASSIST AND COOPERATE TO THE BEST It shall be our constant endeavor to offer our services whenever required to ensure that all the document requirements are fulfilled and completed. www.taskinformatics.com
  • 9. 2D Animation Illustration Art Background Animation Compositing Production Flow 3D Animation VFX Set Modeling Organic Modeling Matte Painting Rigging Keying Animation Wire Removal Texturing Rotoscopy Lighting Color Correction Dynamics Compositing Particle Effects Production Flow Digital Compositing www.taskinformatics.com
  • 10. Animation @ Task Informatics Task Informatics AP Private Limited head quartered at Hyderabad, India, is a young vibrant company of the new age Multimedia and provides Creative Digital Communication Solutions. We are a company totally committed to Quality and Innovation. This has granted us widespread recognition and has been our guiding motto ever since our inception. At Task Informatics AP Private Limited, we work as a team, to understand our customer's requirements and meet their expectations. In a volatile marketplace, we are constantly upgrading our skills and keeping abreast of cutting-edge technology to cater our customer's inherent needs. Task Informatics AP Private Limited has the necessary expertise and ability to deliver quality solutions within tight delivery schedules. Our costs are highly competitive since we employ Processes and Methodologies that increase efficiency. www.taskinformatics.com
  • 11. DATA ENTRY Task Informatics also deals with data entry services offering innovative and flawless data entry services for corporate, besides, small and big companies. Our key data entry strategies provide the clients: • Cost Effective Ways to Manage In-house Flow of Information • Easy-to-Use Data, which can be Referred for Practical Applications • On time Delivery of the Database Powered Web & Software Projects • Management of Large Volume of Crucial & Proprietary Databases • Time Efficiency & Effective Use of Man Power Resources • Quality Internet Database Sharing Over Secured Servers • Smart Data Storage System for Any-Time Use • Accurate & Fast Data Conversions for Immediate Use www.taskinformatics.com
  • 12. WE CAN ASSIST YOU WITH: Data Entry Services Data Processing Data Conversion Services Services Data Entry Data Processing Data Conversion Online Data Entry Forms Processing Document Conversion Offline Data Entry Insurance Processing XML Conversion Image Entry Check Processing SGML Conversion Insurance Claim Entry Image Processing HTML Conversion OCR Cleanup CAD Conversion Survey Processing Catalog Conversion Data Mining Book Conversion Data Cleansing PDF Conversion www.taskinformatics.com
  • 13. ACCUDOC MT - Medical Transcription Services Accudoc MT a vertical of Task Informatics is an upcoming Transcription Service Provider, comprising a team of experienced and committed professionals, excelling and exceeding customer's expectation of performance standards in delivering quality service. Accudoc MT’s core strength lies in providing cost-effective service to our clients without compromising on Quality and TAT. The key to our success is our Team. The most valuable asset we employ is our core Team of Medical Language Specialists. We derive our strength from combining the expertise of experienced, well-trained, responsible, and dedicated Medical Language Specialists. Our Team has vast experience in working for a large variety of Dictators from a wide range of facilities that include Hospitals, Diagnostic Centers, Clinics, and Private Practices. www.taskinformatics.com
  • 14. We hire and train only the most qualified professionals in our industry with at least 4 years of relevant experience. Above them, our executive management team consistently demonstrates the highest level of competency and professionalism. We have an ongoing evaluation and training program designed to enhance the capabilities of our core team members. Team’s hands-on experience in transcribing variety of work types such as: Sleep Medicine Obstetrics & Gynecology Hematology Cardiology Occupational Therapy Psychiatry Dentistry Oncology Pulmonary Dermatology Ophthalmology Radiation Oncology Oral & Maxillofacial Endocrinology Radiology Surgery Family Practice Orthodontics Rehab Medicine Gastroenterology Plastic Surgery Podiatry Internal Medicine Immunology Nephrology Neurology www.taskinformatics.com
  • 16. OUR OBJECTIVE Our Objective is to provide high quality transcripts with a consistent accuracy rating above 98.5% with fast and unmatched Turn-Around Times. As per our Clients requirement, we even serve quality transcripts with short Turn-Around Times like 8-hours and 4-hours. Our Management and Quality Teams respond to each individual Client within 10 minutes to provide personalized and reliable Customer Service. OUR TEAM One of the most valuable Assets of our Organization is our core team of Medical Language Specialists and Quality Analysts who are well trained, well experienced, responsible, committed, and dedicated with zeal to provide Quality Reports. OUR MISSION Our mission is to provide high quality service in timely and cost-effective manner, coupled with excellent customer service. We aim to be the market leader by providing low cost transcription services while executing on all aspects of the order. We invite you get in contact with us so we can learn more about your organization and how our services can best fit your organization's needs. www.taskinformatics.com
  • 17. Six Sigma Initiative What is Six Sigma? Six Sigma stands for Six Standard Deviations (Sigma is the Greek letter used to represent standard deviation in statistics) from mean. Six Sigma methodology provides the techniques and tools to improve the capability and reduce the defects in any process. It can also be defined as a Process development and improvement methodology which involves resolving problems related to the process and re-engineering a process to ensure: A) Customer Satisfaction; B) Increase the Quality of the end- product. DMAIC and DMADV are the 2 principles which can be applied to a Six Sigma project. www.taskinformatics.com
  • 18. D - Define the project goals and customer (internal and external) deliverables M - Measure the process to determine current performance A - Analyze and determine the root cause (s) of the defects I - Improve the process by eliminating defects C - Control future process performance DMAIC Principle of Six Sigma should be used when a product or process is in existence in the company, but is not meeting customer expectations or is not performing adequately. D - Define the project goals and customer (internal and external) deliverables M - Measure and determine customer needs and specifications A - Analyze the process options to meet the customer needs D - Design (detailed) the process to meet the customer needs V - Verify the design performance and ability to meet customer needs DMADV is also called DFSS (Designed for Six Sigma). DMADV should be used when: A) To develop a NEW process in an Organization B) DMAIC has not helped and does not give expected results www.taskinformatics.com
  • 19. Six Sigma in Healthcare Six Sigma Methodology may be used in a wide array of situations varying from business transformations and strategic improvements to simpler problem-solving exercises. Six Sigma projects in healthcare organizations tend to focus on the operational aspects of service delivery rather than the clinical decision-making process. Six Sigma incorporates the basic principles and techniques used in Business, Statistics, and Engineering. These three form the core elements of Six Sigma. Six Sigma improves the process performance, decreases variation and maintains consistent quality of the process output. This leads to defect reduction and improvement in profits, product quality and customer satisfaction. www.taskinformatics.com
  • 20. Our Highlights Over 20 years of collective experience in the Healthcare Industry 24X7 Customer Support Internationally recognized Quality measures of “Six Sigma” Vast experience working on all major online Platforms Three levels of Quality check done by Editors, Proof Readers and Quality Analysts ensuring 98.5% accuracy Secure delivery & backup of all Voice files and Transcribed reports User friendly interface for delivery of transcribed files via Secure FTP www.taskinformatics.com
  • 21. Our Training We conduct Medical Transcription Training program as per the AHDI guidelines both for aspiring, as well as, Trained Medical Transcriptionists and follow a stringent selection criterion for the placement of Medical Transcriptionists into production. Thus we proudly present Our Team to be the most talented and efficient in the field of Transcription. “We strictly follow AHDI guidelines in our Medical Transcription Training Programs.” www.taskinformatics.com
  • 22. Our Prevent-A-Disaster Strategies Our Prevent-A-Disaster Strategies include (FMEA) Failure Modes and Effects Analysis and Cause and Effect Analysis. These methods help us preventing disasters and dealing with a disaster, if any occurs. Our strategies are applicable to all sorts of scenarios and a separate plan has been designed against each problem type. Our disaster preventing strategies also includes a globally known problem solving method called “8-D” (8 Discipline Method) which enables us to take interim containment actions and permanent containment actions to make sure any problem is not repeated again. www.taskinformatics.com
  • 23. SECURITY Physical security systems in place: Physical Guards/Log-in software/Server room restricted entry/Transcription Area out of bounds for other Employees. Cyber-Crime: 1. No E-mail sites can be accessed from the workplace. 2. No incoming and outgoing mails from the Internet to workplace, except intranet mails. Selected outgoing Internet mails are allowed based on profiles. 3. Independent internal audit system to review and monitor NW environment, devices and practices. 4. External review and certification as required from time to time. 5. Accessibility to CD-ROM drive and USB devices etc., is denied. 6. Use of mobile phones, electronic devices/gadgets, pens, etc., is prohibited on the production floor. www.taskinformatics.com
  • 24. Data Protection and Encryption: 128-bit SSL and data encryption on all web-based applications. Secure FTP and VPN as per client’s need. All data is batched and logged. No data is removed from the premises by unauthorized users. All data is backed up daily and kept offsite in a secure location every night, as a means of redundancy and disaster recovery. Also, we are point-to-point RF connected with firewall for Internet with the ISP outside our premises. We are HIPAA compliant and have very strict procedures and rules for data handling by our employees and for backup procedures. Authentication: Each user has unique login, power-on and passwords. Passwords are structured to meet standards such as minimum 8-digit alphanumeric with a case-sensitive character. Client information access is restricted to the team, which is handling the client’s transaction. www.taskinformatics.com
  • 25. Security Holes: Physical restrictions on access to work area and network center. Firewall protection for internal network from the World Wide Web. Enterprise-wide multiple virus protection system. Controlled media usage/movement. Privacy: Every employee signs a confidentiality agreement with severe penalties for violations. Access to applications/databases defined on “need to know” and “minimum necessary” basis. www.taskinformatics.com
  • 26. Our Infrastructure Server - Intel Dual Core Processor, 4 GB Ram & 250 GB Hard Disk, DVD ROM Client Nodes - 30, Intel Pentium IV Processor, 1 GB and 80 GB Hard Disk. Operating System -Windows 2003 Server, Windows XP for nodes. Printer (s) -1 HP laser colour printer. Scanner (s) -1 HP scanners. Data Backup Units - CD Writer, One touch 500 GB external hard disc. Networking - All systems are under network only. Switches- 2 (24- Port). Backup Power Unit - UPS [10KVA] backup for all systems and equipments. www.taskinformatics.com
  • 27. Contact Us Office Address: Task Informatics AP Pvt. Ltd. HEAD OFFICE # 2-2-1118/6/A, 2nd Floor, Above Corporation Bank, Shivam Road, Hyderabad – 500013 (A.P.) India BRANCH OFFICE # 1-98-5/3, Near Dena Bank, Arunodaya Colony, Madhapur, Hyderabad – 500081 (A.P.) India Phone: 040-42208237/42208257 Website: www.taskinformatics.com For business enquiries, please email at info@taskinformatics.com