2. Principal is a leading UK
supplier of document and
print management hardware
and software, IT consulting,
on-premise IT infrastructure
and Cloud based services.
Established over 25 years
ago as a single location copier
dealership, we expanded
into IT in 1995 and now have
a network of 10 strategically
located offices across the
UK delivering first class
products and services to in
excess of 6,000 customers.
Our mission is simple:
to become your strategic
print and IT partner of choice.
We already provide the
necessary vision, skills
and products to support
the businesses of thousands
of our customers, and we’d
like to do the same for you.
about us /
02 /
Welcome
to Principal
Our mission is to become
your strategic print and
IT partner of choice...
3. www.principal.co.uk / 03
We are driven by our desire
to offer real value and tangible
benefits and therefore be a
natural choice as your print
and IT supplier. We use our own
unique tools to uncover many
of the hidden costs and issues
associated with conventional
printing, copying, scanning and
IT delivery and then combine
these findings with our expert
industry knowledge to propose
unique solutions tailored to
your specific needs.
We focus on delivering
measurable financial and
operational improvements
and have been able to unlock
hidden profits within our
customers’ businesses which
were previously spent on
inappropriate or outdated
print and IT systems.
By choosing Principal you’ll
get highly experienced and
dedicated professionals,
access to market leading
products and services as
well as an exceptional level
of performance and value.
This combination will ensure
peace of mind supporting
your important decision
about appointing your printing
and IT solutions provider.
... focused on delivering
measurable financial and
operational improvements.
4. Technology is becoming
so sophisticated that scanning,
printing and copying equipment
can seem more complex than
ever. You can produce almost
everything you need in-house
which can save you time and
money and increase your
efficiency and productivity.
However, with so much choice
it can be difficult to assess
the print solutions that best
suit your business needs.
Document &
Print Solutions
introduction /
04 /
We aim to save you
time and money on
your printing costs...
5. To guarantee you seamless
and uninterrupted device
performance we offer a range
of different levels of support
that we are happy to advise
you on and can tailor these
to your specific needs.
This is where Principal can
help. We are independent,
so you’ll know you’re always
getting impartial advice about
your equipment needs.
There is very rarely a single
solution answer, but you
can rest assured that our
expertise and experience
means that we will explore
all of the options based on our
detailed findings and offer
you a range of suitable options.
We always have one eye on
the future requirements of
your business and will make
sure that our suggestions
are representative of this.
Our unique financing and
managed print services
(MPS) packages give you total
flexibility and allow you to
change your fleet and/or your
output volumes at any point
during the contract to reflect
your changing circumstances.
Over 25% of customers use
these types of contracts to
ensure they future proof their
print environment.
/ 05
...whilst increasing
your efficiency
and productivity.
We have strong business
relationships with our suppliers,
and maintain accreditation status
appropriate for the provision of
first class support services.
These include:
– Canon UK Partner
– Cisco SMB Select Partner
– Dell Partner
– E-Copy Certified Partner
– Fabsoft Reseller
– HP Preferred Partner
– Invu Centre of Excellence
– Konica Minolta UK Partner
– Kyocera-Mita UK Partner
– McAfee Authorised Reseller
– Microsoft Cloud
Accelerate Partner
– Microsoft Gold
Certified Partner
– NICEIC Accredited
– PCounter Reseller
– Print Audit Reseller
– Promethean Active Partner
– Ringdale Reseller
– Samsung Reseller
– Sharp UK Partner
– Smoothwall Bronze Partner
– Sophos Reseller
– Uniflow Certified Partner
– VMware Professional Partner
– Watchguard Channel Partner
Plus many more...
www.principal.co.uk
6. Is your print environment
working properly for you?
Printing costs are expensive
for all organisations, and
reducing your costs in this
area can help you improve
your bottom line.
Principal’s Managed Print
Services (MPS) can put
you back in control of your
printing costs and our print
experts will make sure your
print environment is not
only appropriate for your
needs, but will deliver
trouble free performance
for your organisation.
Our team work in partnership
with you to analyse your
exact printing cost per page,
including a true picture of
all of your device costs,
maintenance charges and
consumables. We use our
range of sophisticated print
analysis tools to make this
calculation and will undertake
a detailed site survey to
validate these finds as well as
discuss with selected users
their daily requirements.
An MPS can give deliver:
Reduced costs
We know you’ll be able to save
money on printing and copying
if your print system is operating
efficiently and is appropriate
for your needs.
Less employee stress
Getting the best out of your
printer fleet can be difficult.
Regular maintenance means
that you can depend on the
performance of your technology
and should the device malfunction
you can rest assured we will
respond in a timely manner.
You may not even have to call
us as the device may have
already done this for you.
Increased productivity
Hours are wasted in offices
trying to sort out printer
problems. Let us handle the
printing environment while you
focus on your core business.
A greener environment
Managing your devices via the
latest technology interfaces
(rules based printing) means
that you’ll reduce your energy
consumption, toner and
ink use as well as seeing
a substantial reduction in
paper consumption.
Competitive advantage
Having the right technology
in place gives you advantages
that set you apart from
your competitors.
Managed Print Services /
At Principal we give our
UK customers a seamless
support service.
Our centralised call centre
will see if your problem can
be resolved through telephone
or remote support. If we can’t
resolve your problem over the
phone then one of our fully
qualified technicians will
come and visit you to rectify
the issue on site.
We measure our customer
response and satisfaction
rate through tracking Key
Performance Indicators
(KPI’s) at our UK call centre.
This includes ‘Call Activity’
monitoring and management
of all aspects of field service,
including data analysis to
assess the overall effectiveness
of our response. Our ongoing
monitoring and evaluation
process means that we can
make sure you’re getting
the prompt and appropriate
support you need to resolve
your issue.
our Support service /
06 /
Our ongoing monitoring and
evaluation process ensures
the highest levels of service...
7. Searching for misplaced
documents can waste
valuable time and potentially
cost you missed business
opportunities, not to mention
the added stress it causes you.
Filing is a task that is dreaded
by many, but is a key requirement
of all businesses. Document
management systems enable
you to automatically file, update
and track any document in
your business, making lost
paperwork a thing of the past.
Implementing and
commissioning one of our
document management
systems can ensure:
Instant access
You’ll be able to get hold of
years worth of documents
in seconds.
More time
Less time spent looking
for your files gives you more
time to be getting on with
your work.
Increased productivity
Routine filing tasks
are eliminated so you can
spend your time doing
more productive work.
More space
Reduced storage needs mean
that you can make better and
more cost effective use of
your space.
Professional approach
Having everything to hand
gives your customers’
confidence in your working
processes and procedures.
Audit trail
Every document is tracked
creating a watertight trail and
is compliant with internal and
external operating procedures.
Improved speed
Your customers will benefit
from an improvement in the
speed and delivery of their
requirements, resulting in
higher levels of customer
service and satisfaction.
Principal is an ‘INVU’ and
‘Virtual Cabinet’ accredited
partner, so we can provide you
with a complete, fully integrated
business solution that
seamlessly complements your
existing software programs
and operating environment.
We’re also proud to be an
INVU Centre of Excellence
which means we can also help
you reduce your administration
costs. Document management
will help make your working
day more productive, save
costs and help your business
gain competitive advantage in
your customer relationships.
Document Management /
/ 07
...enabling you to automatically
file, update and track any document
in your business at all times.
www.principal.co.uk
8. introduction /
At Principal we make it
our business to understand
your business. We can
create IT infrastructures
that work hard for you,
are cost effective, scalable,
and flexible enough to evolve
with your IT requirements.
The technology options
have become increasingly
complex and managing on-
premise IT infrastructures
can be a challenge for
many organisations.
IT Solutions
08 /
At Principal we keep
our eyes on the Cloud...
9. In addition, making the most
of the opportunities presented
by the Cloud to enable your
users to work remotely and
securely using corporate or
their own personal devices,
maximising the return on
investment in existing IT
infrastructures and controlling
on-going running costs are
all key considerations for
every business.
At Principal we keep our
eyes on the Cloud and our
feet on the ground. We have
a full range of Cloud products
that mean you can move into
the Cloud at the speed that
suits you, safe in knowledge
that your data is being held
safely in one of our UK based
secure data centre facilities.
As well as our Cloud
solutions we also continue
to design, develop, implement
and maintain on-site IT
infrastructures that keep
you one step ahead of the
game. We can do anything
from designing you a new
IT infrastructure to simply
offering friendly advice at
the end of the phone.
If you’re trying to decide
what works best for your
business but need some
extra support and advice,
then Principal’s experts also
offer Consultancy services
to help you devise, manage
and implement strategies
that will optimise your
IT investment, giving you
more time to focus on your
core business.
/ 09
...and our feet
on the ground.
www.principal.co.uk
10. We know that the Cloud will
change the way you work.
Your time is precious and
accessing your data directly
over the Internet means that
you can work from a range
of devices wherever you are.
The Cloud can bring you the
following business benefits:
– Designed for your individual
needs and can be implemented
at a pace that suits your needs.
– Grows with you so it lets you
cost-effectively keep pace
with your data requirements.
– Lets you work while you’re
on the move so that you can
make best use of your time.
– Delivers financial savings and
frees up valuable office space.
– Protects you from potential
disaster with all of your data
held in our secure UK based
data centres.
– Printing is no longer a
challenge – Principal are
experts in print so have a
broad range of options to
deal with this challenging
element of cloud provision.
Principal Cloud /
10 /
Our Cloud services:
Principal Cloud
Secure UK based Cloud
services that can deliver
all of your IT requirements.
Cloud Storage
Store and share your data
securely in the Cloud.
Cloud Backup
Protect your critical data
with Cloud Backup.
Cloud Mail
A range of Microsoft Exchange
Server based email solutions
that are tailored to your
business needs.
Cloud Hosting
Runs your applications and
stores data in the Cloud, but
retains these services as part
of your in-house network.
Cloud VOIP
A internet based in-house
phone system that travels
with you, wherever you
happen to be.
Cloud Printing
We have all the bases covered
to ensure whatever your
desired solution your printing
needs are met.
We know that the
Cloud will change
the way you work...
11. Trying to develop the right
IT strategy for your business
is complicated.
Trying to decide how much IT
to keep in house and how much
to move to the Cloud, how to
support portable devices and
how to keep your team working
while they’re on the move are all
issues you may need help with.
Principal are confident that we
can help you make the most
of these changes. We can offer
as much or as little help as you
need, and our support comes
in three different ways:
Outsource your IT Management
Retain control of your IT
infrastructure but let Principal’s
expert team manage this for you.
Support your IT Staff
Maintain your on site IT staff
but get access to experienced
personnel to manage one-off
projects that will extend your
overall IT skills and reach.
Plan your IT Infrastructure
Work with us in a strategic
partnership to help you
develop the most effective
IT infrastructure for your
company, optimise your
overall IT performance and
build a structure that will
grow with your business.
Our On-Premise services:
On-Premise Networks
Designing, implementing
and managing your on-
premise networks.
LAN, WAN and
Wireless Networks
Network design and
management of LAN, WAN
and Wireless networks.
Security
Threat management systems
at an appropriate level for
your business.
BYOD Support
Configuration and management
services for all major platforms.
Remote Access
Secure and effective access
to your on-premise and Cloud
based assets.
Email
Implementation and support
of email systems and security
devices, both on-premise
and in the Cloud.
Document Management
Simple to use and cost-effective
document management systems.
Printing
We can ensure that any and
all devices are fully integrated.
The technology options
for business have become
increasingly complex and
managing IT infrastructures
in the most optimum way
for your organisation can
be challenging.
The Cloud is becoming
increasingly important
to businesses but most
organisations have already
invested in on-premise
hardware and software.
If or when the time is right
we can help you integrate
your existing infrastructure
with suitable and cost
effective Cloud Solutions.
We’ll always evaluate the
hardware and software
that you already have in place
and we aim to utilise what you
already have wherever possible.
We’ll make sure you’re getting
the most cost effective and
appropriate solutions for your
business needs.
IT Consultancy Services /On-Premise Services /
/ 11
...and we can answer
any questions you might
have along the way.
www.principal.co.uk
12. We’re here to
help you and
your business
Contact one of our expert
advisors at Principal to
discuss your IT, document
and printing requirements.
Head Office
Solution Centre
Principal House
Parsonage Business Park
Horsham
West Sussex
RH12 4AL
T 0333 240 8130
F 0333 240 8131
E solutions@principal.co.uk
W www.principal.co.uk
Get in touch
