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Rosemary
Whitehead
Mobile: 0414 195 217
whiteheadx4@gmail.com
Objective
To utilise my extensive skills and knowledge in order
to meet organisational requirements and continue to
develop professionally. Return to the private sector in
order to broaden my work experience.
Experience
Current
Continence Matters
Medical Receptionist (Casual - commenced
January 2015)
 Front desk reception;
 Appointments – Genie; Medilink;
 Electronic correspondence using Argus;
Healthlink;
 Address book database management;
 Theatre bookings;
 Patient billing;
 Banking;
 Medical transcription; audio typing, excellent
grammar and medical terminology;
 Preparation of quotes;
 Ordering supplies;
 General office duties.
May 2014 – October 2014
(Contract through Pursuit Recruitment)
Medical Typist CHG – Consultancy Suite Mile End
 Medical transcription; audio typing using dragon
software, excellent grammar and medical
terminology to produce high quality permanent
impairment and independent medical reports and
letters;
 Data entry of psychological testing;
 Filing;
 Reception.
December 2013 - Accepted target voluntary
separation package from the Department of Health
Contract 12 months or less
July 2013 - December 2013
Secondment – HR Administration Officer
Workforce Directorate, SA Health
Duties
 Human resource administrative duties;
 Data management;
 Preparation of employment contracts;
 Provide advice to SA Health employees;
 Record management.
July 2011 – June 2013
Contract 1-5 years – DMAP Project Administrative
Support Officer
Health System Performance Division, SA Health
Duties
 Support the project team and project manager;
 Undertake financial management of the program,
including processing of invoices and report against
the agreed budget;
 Written reports and correspondence;
 Human resource management;
 Co-ordinate meetings for the program manager;
 Travel, accommodation and conference bookings;
 Secretarial and executive support;
 Agenda, minutes, action list preparation and
dissemination;
 Presentations, reports, briefings; status reports;
 Assist with event management.
February 2011 - July 2011
Contract 12 months or less
Administration Assistant
Corporate Services, BreastScreen SA, SA Health
Duties
 Cover reception;
 Assist with making of client appointments;
 Data entry of client demographic and clinical
outcomes;
 Work health safety inspections and reports;
 Travel, accommodation and conference
bookings;
 Secretarial and executive support.
October 2010 - Feb 2011 – Long Service Leave
August 2005 - October 2010
Contract 1-5 years
Mobile Unit Replacement Project
Project and Facilities Support Officer,
BreastScreen SA, SA Health
Duties
 Implement the procurement process
 Tender preparation;
 Undertake evaluation of tenders;
 Provide guidance and direction to the project
team on policies and procedures relating to
governance and procurement;
 Undertake risk management;
 Assist management with organisational change;
 Monitor and report against the agreed budget;
 Produce highlight reports/project status reports
and stage assessments;
 Prepare end of project reports;
 Liaising with management and key stakeholders;
 Address user expectations across the
organisation;
 Undertake formal negotiations with external
suppliers and agencies;
 Provide secretarial support to the project director
and project board.
May 1999 - August 2005
Permanent - BreastScreen SA, SA Health
Mobile Unit Coordinator
Duties
 Manage site selection;
 Liaise with internal and external network
providers;
 Coordinate maintenance and repairs of the three
mobile units;
 Manage travel and accommodation for mobile
staff members;
 Timely production of invitation letters (recruitment
to screening program) and associated
documents;
 Oversee budget requirements

 Update procedure manuals in accordance with
organisational governance;
 Assist the senior administration officer;
 Attend and report at meetings;
 Maintain the in-house database.
Education
May 2014 Medical Reception & Terminology with
Wesley Health Management
 Objective – professional development
2005 Introduction to Project Management
Prides Business College – Typist Receptionist
Diploma
Loxton High School - Year 11/12 - Business Studies
Mount Carmel College – Year 10 – Business Studies
Skills
Skill Name
MS Office Suite
MS Project
Word Processing/Typing
Genie
Medtech
Medilink
Pracsoft
Dragon
Referees
 Dr Ailsa Wilson Edwards, Urological Surgeon
with Continence - 8239 9109
 Ms Domenica Renna Continence Matters
Medical Receptionist– 8239 9109
 Mr David Bowes Continence Matters General
Manager – 8239 9109
Professional Development – Short Courses
 Introduction to writing Ministerial Briefs;
 Negotiation Skills;
 Time Management;
 Manual Handling;
 Staff Performance Management/Appraisal;
 Microsoft Outlook;
 Microsoft Excel;
 The Indispensable Assistant.
Rosemary Whitehead Resume 2016

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Rosemary Whitehead Resume 2016

  • 1. Rosemary Whitehead Mobile: 0414 195 217 whiteheadx4@gmail.com Objective To utilise my extensive skills and knowledge in order to meet organisational requirements and continue to develop professionally. Return to the private sector in order to broaden my work experience. Experience Current Continence Matters Medical Receptionist (Casual - commenced January 2015)  Front desk reception;  Appointments – Genie; Medilink;  Electronic correspondence using Argus; Healthlink;  Address book database management;  Theatre bookings;  Patient billing;  Banking;  Medical transcription; audio typing, excellent grammar and medical terminology;  Preparation of quotes;  Ordering supplies;  General office duties. May 2014 – October 2014 (Contract through Pursuit Recruitment) Medical Typist CHG – Consultancy Suite Mile End  Medical transcription; audio typing using dragon software, excellent grammar and medical terminology to produce high quality permanent impairment and independent medical reports and letters;  Data entry of psychological testing;  Filing;  Reception. December 2013 - Accepted target voluntary separation package from the Department of Health
  • 2. Contract 12 months or less July 2013 - December 2013 Secondment – HR Administration Officer Workforce Directorate, SA Health Duties  Human resource administrative duties;  Data management;  Preparation of employment contracts;  Provide advice to SA Health employees;  Record management. July 2011 – June 2013 Contract 1-5 years – DMAP Project Administrative Support Officer Health System Performance Division, SA Health Duties  Support the project team and project manager;  Undertake financial management of the program, including processing of invoices and report against the agreed budget;  Written reports and correspondence;  Human resource management;  Co-ordinate meetings for the program manager;  Travel, accommodation and conference bookings;  Secretarial and executive support;  Agenda, minutes, action list preparation and dissemination;  Presentations, reports, briefings; status reports;  Assist with event management. February 2011 - July 2011 Contract 12 months or less Administration Assistant Corporate Services, BreastScreen SA, SA Health Duties  Cover reception;  Assist with making of client appointments;  Data entry of client demographic and clinical outcomes;  Work health safety inspections and reports;  Travel, accommodation and conference bookings;  Secretarial and executive support.
  • 3. October 2010 - Feb 2011 – Long Service Leave August 2005 - October 2010 Contract 1-5 years Mobile Unit Replacement Project Project and Facilities Support Officer, BreastScreen SA, SA Health Duties  Implement the procurement process  Tender preparation;  Undertake evaluation of tenders;  Provide guidance and direction to the project team on policies and procedures relating to governance and procurement;  Undertake risk management;  Assist management with organisational change;  Monitor and report against the agreed budget;  Produce highlight reports/project status reports and stage assessments;  Prepare end of project reports;  Liaising with management and key stakeholders;  Address user expectations across the organisation;  Undertake formal negotiations with external suppliers and agencies;  Provide secretarial support to the project director and project board. May 1999 - August 2005 Permanent - BreastScreen SA, SA Health Mobile Unit Coordinator Duties  Manage site selection;  Liaise with internal and external network providers;  Coordinate maintenance and repairs of the three mobile units;  Manage travel and accommodation for mobile staff members;  Timely production of invitation letters (recruitment to screening program) and associated documents;  Oversee budget requirements 
  • 4.  Update procedure manuals in accordance with organisational governance;  Assist the senior administration officer;  Attend and report at meetings;  Maintain the in-house database. Education May 2014 Medical Reception & Terminology with Wesley Health Management  Objective – professional development 2005 Introduction to Project Management Prides Business College – Typist Receptionist Diploma Loxton High School - Year 11/12 - Business Studies Mount Carmel College – Year 10 – Business Studies Skills Skill Name MS Office Suite MS Project Word Processing/Typing Genie Medtech Medilink Pracsoft Dragon Referees  Dr Ailsa Wilson Edwards, Urological Surgeon with Continence - 8239 9109  Ms Domenica Renna Continence Matters Medical Receptionist– 8239 9109  Mr David Bowes Continence Matters General Manager – 8239 9109 Professional Development – Short Courses  Introduction to writing Ministerial Briefs;  Negotiation Skills;  Time Management;  Manual Handling;  Staff Performance Management/Appraisal;  Microsoft Outlook;  Microsoft Excel;  The Indispensable Assistant.