Ellen L. Sanford is seeking an administrative position utilizing over 20 years of experience in various office roles. She has extensive experience with databases, accounting software, budget management, and customer service. Her background includes roles in medical billing, insurance verification, scheduling, and administrative support. She is proficient in Microsoft Office, database programs, and electronic medical record systems like Allscripts and EPIC.
I am an experienced Administrative Assistant with 16 years of progressive pharmaceutical experience supporting Senior Level Executives.
My one year contract as an Administrative Assistant/Office Manager within the Oncology Strategic Development & Program Management department ended on March 4th, 2016. I assisted the Executive Administrative Assistant to the Vice President of Oncology and the Global Head of Clinical Trial Budget Management at Novartis Pharmaceuticals, along with various other Executive Global Heads.
In the last few years I have been contracting and unfortunately due to head count I have not been offered a permanent position with any of the companies. My last full time permanent position was with Warner Chilcott Pharmaceuticals where I was for almost ten years. I have excellent organizational, oral and written communication skills, with strong interpersonal skills and the ability to multi-task and prioritize. I believe in an outstanding work ethic and the ability to work well in both team-oriented and self-directed environments.
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1. Ellen L. Sanford
2505 NE 170th
Ct. Cell: (360) 553-6219
Vancouver, WA 98684 ellarsen54@msn.com
OBJECTIVE
Utilizing my administrative expertise to enhance your office and business goals
SKILLS
Database experience with programs for; medical, accounting, and general business; Experience working with
all levels of management providing dependable customer service to both internal and external customers
Account reconciliation and coordination of department expenditures; Budget management for departmental
projects on management level; Understanding of HIPPA, Ability to work in a team or independently
PROFESSIONAL EXPERIENCE
Aerotek – SEH America, Vancouver, WA January thru March 2016
Sales Order Processing
Assist with the Sales Order process, entering and updating information for Purchase Orders
Maintain accuracy of Hot Shipment Report, tracking incoming product vs. inventory for Sales Orders
Validate and reconcile Purchase Orders, using multiple database programs internal and external
**10/2015 – January 2016, Recovery from surgery
Office Team - Peace Health Hospital Southwest – Vancouver, WA June 2015 – October
Data Abstractor
Abstracted data from electronic medical records in Allscripts, entering the data into EPIC
Maintained accuracy and integrity of abstracted data
Recognize discrepancies in medical data and collaborated with clinical staff in resolving issues.
Validated and reconciled data from multiple sources as required
Office Team – Columbia United Providers (CUP), Vancouver, WA February 2015 – June 2015
Referral Coordinator
Review authorization requests for; medical treatment to determine if authorization is required
Update patient information in the Q’nxt (Tri Zetto) data base system for other team members to access
Communicate with local medical offices for additional information as needed in the approval process
**9/2014 – February 2015, Looking for work after Relocating from GA
Barnes Healthcare – Medical Supply & Pharmacies, Valdosta, GA March 2013 – September 2014
Insurance Verification Specialist
Medical insurance verification, for the purchase or rental of medical equipment, using websites and phone.
Data Entry of patient information using CPT+ database system to initialize the authorization process
Utilize websites, phone and fax to verify authorization and document status of approval
Provide internal departments of status of approval or denial via internal CPT database
Man Power – Hanger Prosthetics and Orthotics, Valdosta, GA June – October 2012
Medical Office Assistant
Schedule appointments for new and existing patients using medical database system
Verify insurance coverage, medical benefits and submit for authorization when necessary
Process payments, submit claims, process bank deposits and run daily and monthly reports
2. Ellen Sanford
Page 2
AgWorks H2, LLC, (Agriculture), Lake Park, GA December 2011- April 2012
Scheduling Coordinator
Coordinate American Consulate appointments for temporary migrant work visas for agriculture workers
Developed “Consulate Appointment Status” report for management and case managers
Updated step-by-by “Appointment Scheduling Process” Binder for the new H2A program
Team Temps – Henderson & Godbee, LLP (Accounting), Valdosta, GA July – October 2011
Administrative Assistant
Accounts Payable processing; check runs, electronic and physical deposits to local banks
Reviewed Tax Returns and billed out client expenses using Tax Software program
Reported billable time for all employees using ProSystems Time Entry program
Weekly reports to Senior Partners for, expenses, work-in-progress and accounts receivable
Taylor Insurance, (Employee Benefits), Valdosta, GA May 2011 – July 2011
Medical Claims Specialist
Reviewed and submitted medical claims to Allstate Insurance
Assisted insured’s with questions regarding submitting and status of their claims
At affiliated office; “Metis Planning”, assisted with individual and group insurance quotes, client
presentations, quote templates and AP.
**January 2010 – June 2011 – Taking course in Medical Coding at Kaplan University
Wild Adventures Theme Park, Valdosta, GA June 2008 - January 2010
• Marketing Coordinator
Developed reports for management team to track; daily attendance, season pass sales, and promotions.
Created internal processes and tracking for; ticketing, special events, collateral materials and park signage.
Delivered collateral materials to stores for special events and promotions in South Georgia and Northern
Florida.
• Administrative Assistant- (Express Personnel Agency)
Created database to monitor contract start and end dates for performers and vendors.
Established network access to JD Edwards’s corporate accounting system for management staff to
facilitate budget preparations and reports.
The PMI Group, Inc. (Private Mortgage Insurance), Walnut Creek, CA August 2001 – June 2008
• Corporate Real Estate (CRE) Specialist II
Co-managed domestic and international property and casualty insurance program, certificates of
insurance, accounts payable and receivable, management reports and policies.
Conducted corporate management survey to project staffing and equipment needs over next 2 to 5 years.
Instituted “Green” initiatives including; hybrid vehicle, recycling program for print material, cans and bottles.
• Corporate Real Estate – Executive Assistant II
Co-managed Health and Safety program; ergonomics, equipment placement and internal communications.
Coordinated security access and parking with CRE team for employees, building tenants, visitors and
vendors.
Developed and maintained content on CRE intranet site and the main lobby visual messaging directory.
• Executive Assistant I (Corporate Training and Events)
Coordinated on and off site training meetings for home office and field employees.
Budget and expense coordination for Corporate Training and the Meetings and Events Departments with
multiple cost centers using linked Excel spreadsheets
Berlex Pharmaceuticals (Pharmaceutical Sales), San Pablo, CA
Corporate Training Coordinator May 1998 – August 2001
Coordinated on and off-site training meetings for home office and field employees.
3. Maintained and updated training materials, manuals, budget and AP
EDUCATION
Kaplan University, Ft. Lauderdale, FL; Medical Coding III Certificate
St. Mary’s College, Moraga, CA; Bachelor’s- Business Management
Ohlone College, Fremont, CA; Associates of Arts; Advertising, Graphic Design and Publication
TECHNICAL PROFICIENCIES
Microsoft Office Suite (2010 – 2007) Word, Outlook, Excel, PowerPoint,
Internet Skills - Social Networking, Research & Database Programs, SharePoint, ShorTel, Lync, EPIC