Rosalind Price has over 7 years of experience in retail customer service and bookkeeping roles. She currently works as a cash office clerk and bookkeeper at Tom Thumb Food and Pharmacy, where her responsibilities include answering customer calls, assisting customers in person and on the phone, handling paperwork, and monitoring cash flows. Prior to this, she worked as a live-in caregiver and cashier. She is proficient in areas such as communication, problem-solving, and cash management.

1. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
ROSALIND PRICE
9855 Shadow Way #1352, Dallas, TX 75243 C: 4695542839 tashea1985@gmail.com
Motivated customer service specialist with over seven years retail experience in a fast-paced, team-based
environment. Bookkeeper driven to exceed sales goals and build long term relationships with customers.
Delivers positive experiences through high-quality customer care.
Exceptional communication skills
Quick learner
Proficient in cash management
Shipping and receiving professional
Cash flow management
Multi-line phone talent
Credit card processing
POS systems expert
MS Windows proficient
Creative problem solver
Trusted key holder
Strong Ability to help others?
International sales support
11/2012 - Current
Cash Office Clerk/ Bookkeeper
Tom Thumb Food And Pharmacy - 8698 Skillman st Dallas Tx 75243
Answered an average of [number] calls per day by addressing customer inquiries, solving problems and
providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientèle.
Effectively communicated with and supported sales, marketing and administrative teams on a daily
basis.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing
and shipping problems.
Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Served as the main liaison between customers, management and sales team.
Directed calls to appropriate individuals and departments.
Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
Routinely answered customer questions regarding merchandise and pricing.
Recommended alternative items if product was out of stock.
01/2011 - 10/2012
Live In Caregiver
Avid Quality Care - Little Elm, TX
Folded and arranged garments in attractive displays.
Gave medication to patient
took patients on outgoings
Gave patients showers and baths
played games with patients

2. EDUCATION
talk to patients family members
Made sure patients were safe
03/2010 - 05/2011
Live In Caregiver
Bethnal Senior Care - Garland, TX
Cooking
Cleaning
helping patients on outgoings
Giving patients medication
Making sure patients are safe and clean
12/2009 - 09/2011
Cashier
Fiesta Mart - Dallas, TX
Handled Cash
Gave great Customer Service
Lottery
Bagged Groceries
08/2004 - 01/2008
Office Assistant
Wood Etc Corp - Dallas
Shipping and Receiving
Order Pulling
Answered an average of [number] calls per day by addressing customer inquiries, solving problems and
providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientèle.
Answered product questions with up-to-date knowledge of sales and store promotions.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing
and shipping problems.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Served as the main liaison between customers, management and sales team.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and
resolving problems on the spot.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly
and efficiently.
Processed [number] daily invoices and billed renewed invoices to clients.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
2003
GED:
Martin Luther King Jr Center - Dallas, TX
medical billing and coding:
AT I Technical - North Richland Hills, TX