The Role of IT in Business ProcessImplementation
Now the IT comes into picture in the process implementation stage. For example,
in case of automobile manufactures, they used to have design centers in one
location and manufacturing centers in another location and marketing offices in
another location. In this scenario, once the marketing executive takes the
requirements from the customer, he has to send them by surface mail to the design
centre. The design centre drafts are sent through surface mail to the manufacturing
plant. This used to take several weeks, before the productcomes out of the plant.
With the advent of IT and communications technology, this is possible to roll out
the productin days time in current days. The marketing executive gathers the
requirements and sends them to the design centre through Internet. Then the design
centre sends the designs through Internet or email to the manufacturing plant.
Some of the companies even went ahead and developed distributed systems and
databases using data and voice communication systems. Like this the turn around
time can be reduced using information technology.
The output of process reengineering assignment becomes input to the IT
implementation team. It is better to have IT experts in process implementation
stage in BPR assignments. As explained in the above example, the IT is reducing
the cycle time in attending to the customer requests.
Following are the advantages we get if we use IT in combination with BPR.
 Information Technology can be used to reduce the turn
around time, which was taking long time using manual
approaches
 Less chance for fraud
 Less chance for corruption
 More accuracy and precision assured, if the IT systems
are implemented properly
 More quantity of work (reports) in less time
 Good quality of work results, services or products
 Quick communication in the team
 Faster communication with customer and other
stakeholders
 Efficient progress tracking with IT tools
To get all these benefits out of IT and BPR combination, the team and employees
of the organization are properly trained in IT applications and related technologies.
Once business process reengineering is over in the organization, the redesigned
processes ofthe organization are to be implemented in the systems. There are two
ways to implement them. That is either manual or automation.
Once processes are identified to automate, the Information Technologies such as
hardware, software and tools can be used in implementing the activities of
processes.This part of IT implementation will be taken care by the IT project
managers and project leaders. Programmers, database experts, application
specialists, test engineers and quality experts are part of the information
technology
systems implementation. Once these IT systems are ready they will be given to the
actual users and the employees of the organization. The team, which implemented
the IT systems, should provide the necessary training to the users and the
employees of the organization. Project management tools, database technologies,
and data and voice communication technologies, networking technologies,
ecommerce
and web technologies can be used in implementing IT systems.
the information technologies is considered as a main factor to achieve corporate
competitive power. Thus through their integration in the activities of the
progressively developing organizations there is a number of prerequisites created
for business processes optimization. With this respect the computer technologies
and systems are an unchanging tool for structuring of company information in the
different aspects of its corporateapplication.
The IT specialists are also one of the factors with high importance as far as the
introduced reengineering is concerned. They have direct influence on the
development and the application of the software products in the organization.
Moreover they contribute to the effective conduction of the operational work in
information technologies area. An important question in this direction is if
software that corresponds to the reengineering process should be created, or
another one, which is bought from a production company, should be used [16]. In
both cases the software has to be in line with the requirements of the reengineering.
Furthermore it is necessary that it coincides with the organization goals as far as
the radical change of the business processes is concerned. Over the past few years
as a result of the technological changes in the business environment most of the
industrial companies launched new strategies for business processes management.
In the modern economical regularities they are associated as a main tool for
working operations structuring in the management of the production or commercial
organizations. At certain degree this activity affects the question for the optimal
use of the intellectual capital on one hand and the purposeful utilization of the
corporate resources on the second. The main purpose of this type of management is
to integrate the business operations in one automated process in a way that ensures
information access to all levels in the organization. In this respect the dynamically
developing business company also started to implement integrated information
systems (products) for complex optimization of primary and secondary operations.
Аs eminent, the reengineering of the information systems through the introduction
of a flexible CIS is an essential factor for the effective functioning of the company.
This process is related with the resolving of a complex of procedures, which
should be properly performed in reengineering conditions. This is why the
practical realization of this activity is of crucial importance for the rational
execution of organization strategic goals. This is why it should be a subject of
review in a way that they could help the rational reengineering and management of
the basеs. Information technologies are gaining increasingly important meaning in
the world economic system as they exercise tangible influence on the business
organizations. Because of this the companies started to redesign their information
processes. However the changes of high technology nature can not be
accomplished if the traditionally organized companies do not reorganize the way
they work. The use of modern information and communication technologies is an
objective prerequisite to perform radical structural reforms of existing ineffective
business processes. The implementation of the reengineering concept requires
fundamentally new approach in organization designing and business processes
management based on theoretically substantiated use of the newest information
and communication methods. The reengineering of the information and
communication systems should be preformed when the conventionally used
procedures do not correspond to the strategic goals of the company or when they
retard its development.

Role of IT in BPR

  • 1.
    The Role ofIT in Business ProcessImplementation Now the IT comes into picture in the process implementation stage. For example, in case of automobile manufactures, they used to have design centers in one location and manufacturing centers in another location and marketing offices in another location. In this scenario, once the marketing executive takes the requirements from the customer, he has to send them by surface mail to the design centre. The design centre drafts are sent through surface mail to the manufacturing plant. This used to take several weeks, before the productcomes out of the plant. With the advent of IT and communications technology, this is possible to roll out the productin days time in current days. The marketing executive gathers the requirements and sends them to the design centre through Internet. Then the design centre sends the designs through Internet or email to the manufacturing plant. Some of the companies even went ahead and developed distributed systems and databases using data and voice communication systems. Like this the turn around time can be reduced using information technology. The output of process reengineering assignment becomes input to the IT implementation team. It is better to have IT experts in process implementation stage in BPR assignments. As explained in the above example, the IT is reducing the cycle time in attending to the customer requests. Following are the advantages we get if we use IT in combination with BPR.  Information Technology can be used to reduce the turn around time, which was taking long time using manual approaches  Less chance for fraud
  • 2.
     Less chancefor corruption  More accuracy and precision assured, if the IT systems are implemented properly  More quantity of work (reports) in less time  Good quality of work results, services or products  Quick communication in the team  Faster communication with customer and other stakeholders  Efficient progress tracking with IT tools To get all these benefits out of IT and BPR combination, the team and employees of the organization are properly trained in IT applications and related technologies. Once business process reengineering is over in the organization, the redesigned processes ofthe organization are to be implemented in the systems. There are two ways to implement them. That is either manual or automation. Once processes are identified to automate, the Information Technologies such as hardware, software and tools can be used in implementing the activities of processes.This part of IT implementation will be taken care by the IT project managers and project leaders. Programmers, database experts, application specialists, test engineers and quality experts are part of the information technology systems implementation. Once these IT systems are ready they will be given to the actual users and the employees of the organization. The team, which implemented the IT systems, should provide the necessary training to the users and the employees of the organization. Project management tools, database technologies,
  • 3.
    and data andvoice communication technologies, networking technologies, ecommerce and web technologies can be used in implementing IT systems. the information technologies is considered as a main factor to achieve corporate competitive power. Thus through their integration in the activities of the progressively developing organizations there is a number of prerequisites created for business processes optimization. With this respect the computer technologies and systems are an unchanging tool for structuring of company information in the different aspects of its corporateapplication. The IT specialists are also one of the factors with high importance as far as the introduced reengineering is concerned. They have direct influence on the development and the application of the software products in the organization. Moreover they contribute to the effective conduction of the operational work in information technologies area. An important question in this direction is if software that corresponds to the reengineering process should be created, or another one, which is bought from a production company, should be used [16]. In both cases the software has to be in line with the requirements of the reengineering. Furthermore it is necessary that it coincides with the organization goals as far as the radical change of the business processes is concerned. Over the past few years as a result of the technological changes in the business environment most of the industrial companies launched new strategies for business processes management. In the modern economical regularities they are associated as a main tool for working operations structuring in the management of the production or commercial organizations. At certain degree this activity affects the question for the optimal use of the intellectual capital on one hand and the purposeful utilization of the corporate resources on the second. The main purpose of this type of management is to integrate the business operations in one automated process in a way that ensures
  • 4.
    information access toall levels in the organization. In this respect the dynamically developing business company also started to implement integrated information systems (products) for complex optimization of primary and secondary operations. Аs eminent, the reengineering of the information systems through the introduction of a flexible CIS is an essential factor for the effective functioning of the company. This process is related with the resolving of a complex of procedures, which should be properly performed in reengineering conditions. This is why the practical realization of this activity is of crucial importance for the rational execution of organization strategic goals. This is why it should be a subject of review in a way that they could help the rational reengineering and management of the basеs. Information technologies are gaining increasingly important meaning in the world economic system as they exercise tangible influence on the business organizations. Because of this the companies started to redesign their information processes. However the changes of high technology nature can not be accomplished if the traditionally organized companies do not reorganize the way they work. The use of modern information and communication technologies is an objective prerequisite to perform radical structural reforms of existing ineffective business processes. The implementation of the reengineering concept requires fundamentally new approach in organization designing and business processes management based on theoretically substantiated use of the newest information and communication methods. The reengineering of the information and communication systems should be preformed when the conventionally used procedures do not correspond to the strategic goals of the company or when they retard its development.