Role of Communiction in Investigation
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This presentation define communication, its process, non-verbal communication with reference to Fire Investigation; and Personality Tips for Fire Fighter and Managers
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03 15 09 Opening The Door To Effective Communication Part I Keys To Effective...West Ridge Marriage Ministry
The document discusses keys to effective communication in marriage. It emphasizes developing character through honesty, consideration, commitment, and humility. These traits build trust and openness, allowing couples to communicate at deeper, more intimate levels. The primary goal of marriage communication is increased intimacy between spouses.Session2
The document discusses the key elements of effective business communication. It outlines the 7 C's of communication - Completeness, Courtesy, Consideration, Conciseness, Clarity, Concreteness, and Correctness. For each C, guidelines are provided on how to ensure the communication demonstrates that element. The 7 C's represent essential aspects of business writing such as being thorough yet concise, considering the audience, using clear and concrete language, and ensuring factual accuracy.
BUSINESS COMMUNICATION
BUSINESS COMMUNICATION FREE TRAINING SLIDES. For more free training, tips and tools - check us out at: www.tek-infovision.com Email me at: bam@tek-infovision.com
Listening Skills.pptx
This document discusses listening skills and effective communication. It outlines the importance of listening as part of the communication process. There are different types of listening including discriminative, comprehensive, informational, critical, and empathetic listening. The steps of effective listening include focusing attention, actively understanding through questions and paraphrasing, remembering key points, and critically evaluating. Barriers to listening such as physical, psychological, technical, and social noise can interfere with effective communication. Good listeners are fully present, don't listen to respond, don't interrupt, and ask follow up questions.
communication skills
The document discusses communication skills and barriers. It outlines the 7 C's of effective communication as completeness, conciseness, consideration, clarity, concreteness, courtesy and correctness. It also discusses encoding barriers such as lack of sensitivity, communication skills, knowledge, emotional interference and confidence. Transmitting barriers include lack of sensitivity, skills, knowledge and interference. The communication process involves encoding, transmitting and decoding messages. Tips provided include thinking ahead, using simple words, speaking clearly, checking for understanding and recapping when interrupted. Body language tips include appropriate distance, touching, appearance, eye contact and smiling.
developing_language_skills_listening.ppt
The document discusses developing language skills such as listening, reading, writing, and speaking. It focuses on listening skills and identifies 5 reasons for listening as well as 6 types of listening. The types include informative, discriminative, comprehensive, therapeutic, critical, and appreciative listening. It also outlines the phases of listening as pre-listening, while-listening, and post-listening. Micro skills of listening and 3 most frequent sub-skills are identified as listening for gist, specific information, and in detail.
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03 15 09 Opening The Door To Effective Communication Part I Keys To Effective...
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Role of Communiction in Investigation
- 1. Role of Communication in Fire Investigation By Muhammad Iqbal <iqbalarfeen@gmail.com> 1
- 3. Ice Breaker
- 4. What is a Communication? Process of Conveying (SENDER) a MESSAGE through a CHANNEL to the RECIPIENT so s/he UNDERSTAND (Feedback)
- 5. Communication Process - Explained Message Channel Sender Receiver Feedback
- 6. Communication Process Message Channel Sender Receiver Feedback
- 7. Do You Agree with the statement? You cannot NOT Communicate 7
- 8. Examples of Non-verbal Behaviours 8
- 9. Examples of Body Language
- 10. Examples of Body Language
- 11. How You Identify Fire Incidence? 1. Extent of fire 2. Direction of fire 3. Rapid spreading of fire 4. Color of smoke and flame 5. Sign of forced entry
- 12. Identifying Construction Type 1. Fire Resistance Construction 2. Non-combustibility Construction 3. Heavy Timber Construction 4. Ordinary Construction 5. Wooden Frame Construction
- 13. Verbal and Non-verbal Communication 13
- 14. Examples of Body Language 14
- 15. Fire Investigation Procedure • Introduction – causes • Nomination of Fire Investigator • Meeting - designated time & place • Gathering information - witness • Follow prescribed procedure • Develop report • Submit report
- 16. Interview and Report Writing What Investigation Report Tells? 1. What happened? 2. When it happened? How it 3. Where it happened? happened? 4. Who it happened to? 5. Who caused it to happen?
- 17. Interview and Report Writing Where do I start and Where do I Stop? 1. What reportedly happened? 2. Who reportedly involved? 3. Who else was reportedly there? And 4. Where did it reportedly occur?
- 18. Interview and Report Writing How to Get Organized? 1. Secure Scene 2. Separate witnesses 3. Collect Evidence 4. Interview Witness. And… 5. Collect Additional Evidence
- 19. Communication Skills Lastely Listen Up!! Stop Talking! Be Attentive Put the Speaker at Ease Be Patient Refrain from Arguing Stop Talking!
- 20. Personality Tips
- 21. Activity # 1 Finding the Word “F” How May “F” Are in this Sentence? “FINISHED FILES ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH THE EXPERIENCE OF YEARS”
- 22. Activity # 5 Select One Option Aslam asks an angel in a dream for : - 1.Prime - Minister 2.Beautiful Spouse 3.Good Friends 4.Happy Life 5.Money
- 23. Personality Development Tips • Watch Your Appearance • Monitor Your Voice • Be Considerate • Show Appreciation • Conversational Powers • Be Optimistic
- 24. Personality Development Tips Be Polite and Pleasant Dress up Correctly Never Smoke while Walking Be First to Open Door - Women Don’t Walk - Right side of Senior
- 25. Personality Development Tips Avoid Spitting in Public Places Avoid ‘Paan’ - Chewing Do Not Embrace Seniors In Queue, Keep Ladies Ahead Do not Stare, be Gentle Sit Upright and Don’t Spread Legs
- 26. Personality Development Tips HANDSHAKE – Courteous Gesture EYE CONTACT – Feelings / Emotions TONE OF VOICE - music to ears YES SIR, YES MADAM - Courteous LISTEN - Hearing and Listening SMILE, SORRY and THANK …. So thank