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Role of Communication
 in Fire Investigation


                By
        Muhammad Iqbal
    <iqbalarfeen@gmail.com>
                              1
Presentation Sequence




                        2
Ice Breaker
What is a Communication?

         Process of
Conveying (SENDER) a MESSAGE
  through a CHANNEL to the
RECIPIENT so s/he UNDERSTAND
         (Feedback)
Communication Process -
            Explained

         Message      Channel


Sender                          Receiver


               Feedback
Communication Process

         Message          Channel


Sender                              Receiver




                   Feedback
Do You Agree with the statement?


       You cannot
          NOT
      Communicate
                               7
Examples of Non-verbal Behaviours




                               8
Examples of Body Language
Examples of Body Language
How You Identify Fire Incidence?

1. Extent of fire
2. Direction of fire
3. Rapid spreading of fire
4. Color of smoke and flame
5. Sign of forced entry
Identifying Construction Type


1.   Fire Resistance Construction
2.   Non-combustibility Construction
3.   Heavy Timber Construction
4.   Ordinary Construction
5.   Wooden Frame Construction
Verbal and Non-verbal Communication




                                  13
Examples of Body Language




                            14
Fire Investigation Procedure

•   Introduction – causes
•   Nomination of Fire Investigator
•   Meeting - designated time & place
•   Gathering information - witness
•   Follow prescribed procedure
•   Develop report
•   Submit report
Interview and Report Writing
 What Investigation Report Tells?

 1. What happened?
  2. When it happened?
                           How it
   3. Where it happened? happened?
    4. Who it happened to?
      5. Who caused it to happen?
Interview and Report Writing
 Where do I start and Where do I Stop?

 1. What reportedly happened?
  2. Who reportedly involved?
   3. Who else was reportedly there? And
    4. Where did it reportedly occur?
Interview and Report Writing
 How to Get Organized?
       1. Secure Scene

        2. Separate witnesses

         3. Collect Evidence

           4. Interview Witness. And…

             5. Collect Additional Evidence
Communication Skills
Lastely Listen Up!!

          Stop Talking!

                Be Attentive
                Put the Speaker at Ease
                Be Patient
                Refrain from Arguing


                          Stop Talking!
Personality Tips
Activity # 1 Finding the Word “F”

How May “F” Are in this Sentence?

“FINISHED FILES ARE THE RESULT OF YEARS
 OF SCIENTIFIC STUDY COMBINED WITH
       THE EXPERIENCE OF YEARS”
Activity # 5 Select One Option

Aslam asks an angel in a dream for : -

  1.Prime - Minister
  2.Beautiful Spouse
  3.Good Friends
  4.Happy Life
  5.Money
Personality Development Tips


• Watch Your Appearance
• Monitor Your Voice
• Be Considerate
• Show Appreciation
• Conversational Powers
• Be Optimistic
Personality Development Tips

 Be Polite and Pleasant

 Dress up Correctly

 Never Smoke while Walking

 Be First to Open Door - Women

 Don’t Walk - Right side of Senior
Personality Development Tips

 Avoid Spitting in Public Places
 Avoid ‘Paan’ - Chewing
 Do Not Embrace Seniors
 In Queue, Keep Ladies Ahead
 Do not Stare, be Gentle
 Sit Upright and Don’t Spread Legs
Personality Development Tips

 HANDSHAKE – Courteous Gesture
 EYE CONTACT – Feelings / Emotions
 TONE OF VOICE - music to ears
 YES SIR, YES MADAM - Courteous
 LISTEN - Hearing and Listening
 SMILE, SORRY and THANK …. So thank
Thanks

iqbalarfeen@gmail.com

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Role of Communiction in Investigation

  • 1. Role of Communication in Fire Investigation By Muhammad Iqbal <iqbalarfeen@gmail.com> 1
  • 4. What is a Communication? Process of Conveying (SENDER) a MESSAGE through a CHANNEL to the RECIPIENT so s/he UNDERSTAND (Feedback)
  • 5. Communication Process - Explained Message Channel Sender Receiver Feedback
  • 6. Communication Process Message Channel Sender Receiver Feedback
  • 7. Do You Agree with the statement? You cannot NOT Communicate 7
  • 8. Examples of Non-verbal Behaviours 8
  • 9. Examples of Body Language
  • 10. Examples of Body Language
  • 11. How You Identify Fire Incidence? 1. Extent of fire 2. Direction of fire 3. Rapid spreading of fire 4. Color of smoke and flame 5. Sign of forced entry
  • 12. Identifying Construction Type 1. Fire Resistance Construction 2. Non-combustibility Construction 3. Heavy Timber Construction 4. Ordinary Construction 5. Wooden Frame Construction
  • 13. Verbal and Non-verbal Communication 13
  • 14. Examples of Body Language 14
  • 15. Fire Investigation Procedure • Introduction – causes • Nomination of Fire Investigator • Meeting - designated time & place • Gathering information - witness • Follow prescribed procedure • Develop report • Submit report
  • 16. Interview and Report Writing What Investigation Report Tells? 1. What happened? 2. When it happened? How it 3. Where it happened? happened? 4. Who it happened to? 5. Who caused it to happen?
  • 17. Interview and Report Writing Where do I start and Where do I Stop? 1. What reportedly happened? 2. Who reportedly involved? 3. Who else was reportedly there? And 4. Where did it reportedly occur?
  • 18. Interview and Report Writing How to Get Organized? 1. Secure Scene 2. Separate witnesses 3. Collect Evidence 4. Interview Witness. And… 5. Collect Additional Evidence
  • 19. Communication Skills Lastely Listen Up!! Stop Talking!  Be Attentive  Put the Speaker at Ease  Be Patient  Refrain from Arguing Stop Talking!
  • 21. Activity # 1 Finding the Word “F” How May “F” Are in this Sentence? “FINISHED FILES ARE THE RESULT OF YEARS OF SCIENTIFIC STUDY COMBINED WITH THE EXPERIENCE OF YEARS”
  • 22. Activity # 5 Select One Option Aslam asks an angel in a dream for : - 1.Prime - Minister 2.Beautiful Spouse 3.Good Friends 4.Happy Life 5.Money
  • 23. Personality Development Tips • Watch Your Appearance • Monitor Your Voice • Be Considerate • Show Appreciation • Conversational Powers • Be Optimistic
  • 24. Personality Development Tips  Be Polite and Pleasant  Dress up Correctly  Never Smoke while Walking  Be First to Open Door - Women  Don’t Walk - Right side of Senior
  • 25. Personality Development Tips  Avoid Spitting in Public Places  Avoid ‘Paan’ - Chewing  Do Not Embrace Seniors  In Queue, Keep Ladies Ahead  Do not Stare, be Gentle  Sit Upright and Don’t Spread Legs
  • 26. Personality Development Tips  HANDSHAKE – Courteous Gesture  EYE CONTACT – Feelings / Emotions  TONE OF VOICE - music to ears  YES SIR, YES MADAM - Courteous  LISTEN - Hearing and Listening  SMILE, SORRY and THANK …. So thank