Playing to win
How to make strategy work
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
on strategic initiatives
33%
success rate
how to make
Changing
Strategy?
7% of employees
fully understand their company’s
business strategies and what’s
expected of them
The main barrier for execution
success mentioned by executives is:
“Creating meaningfulness to
frontend employees”
58% does strategy
top-down with limited
involvement of
employees
59% believe that there
is an imaginary line in
the organizational chart
above which strategy is
made
30% of employees
receive no
information
on how to execute
the strategy
14%
FULLY
ENGAGED
70% of “not successful”
transformations were planned by 10
or fewer people
Strategy is
making choices
Don’t separate
Strategy & Execution
Frontload
design of options
“What needs to be true?”
is THE question!
Engage for real
…search for true insight
Leaders & strategizers
of the future are…
Social architects
of meaning
…not heroic decision makers
18 HBR articles
4 bestseller business books
Roger Martin is one of the top
management thinkers in the world
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
PLAYING
TO WIN
Implement Consulting Group
Copenhagen, Denmark
April 1, 2014
Twitter: @rogerlmartin
To win, a company must choose
to do some things and not others
STRATEGY IS ABOUT CHOICES
What’s our
Winning Aspiration?
Where will we play?
How will we win?
What capabilities
must we have?
What management
system are required?
STRATEGY IS THE ANSWER TO 5 QUESTIONS
WHAT IS OUR WINNING ASPIRATION?
General Motors 2013
WHERE WILL WE PLAY?
Image courtesy of Intuit
STRATEGICALLY DISTINCT SYSTEMS
Image courtesy of Intuit
Individual Customers
“The Industry”
Segments
Develop Competitive Strategy
Based on an Understanding of
Individual Customers?
or...
Develop Competitive Strategy
Based on Generalizations about
“The Industry”?
or...
Develop Competitive Strategy
Around Clusters of Customers
About Which We Can Make
Generalizations?
HOW WILL WE WIN?
A Starbucks storefront at night. Starbucks Coffee Company
TWO FUNDAMENTAL WAYS TO WIN
Low Cost
Differentiation
Sustainable Competitive Advantage
WHAT CAPABILITIES MUST WE HAVE?
Burberry Flagship Store, London
P&G ACTIVITY SYSTEM
Globally
Distributed
R&D
Agency
Relation-
ships
Global
Business
Services
Connect
+
Develop
Design
Global
Purchasing
Customer
Teams
GBU/MDO
Structure Shopper
Marketing
Leadership
Culture
Brand-
building
framework
Consumer
Research
Consumer-
driven
measurement
systems Consumer
Understanding
Scale
Go-to-Market
Capabilities
Innovation
Brand Building
WHAT MANAGEMENT SYSTEMS ARE REQUIRED?
Four Seasons Hotel, Silicon Valley
What do you find most
intriguing about the
approach?
What would be the
most difficult in
adopting the approach?
Blue card
Green card
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
on
Novozymes
A new way
strategizingof
Strategizing in
Novozymes
Rasmus von Gottberg
Corporate Development
& Business Creation
April 1st
2014
Microorganisms
Enzymes
Other proteins
We find the
microorganisms
in nature
We grow them in
big fermenters.
From one
microorganism
to trilions in only
24 hours
Global leader in industrial biotech
32
Our journey…
Guiding strategy principles
Strategizing
is for
everyone
Choices
Common
language
Dialogue
Choices
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
 The quality of the process
 The quality of the outcome
 Your level of involvement
 Your view on challenges
within strategy in general
We asked you some questions about your latest strategy process…
Analysis
1 out of 10 point to
analysis as a key
challenge
Engagement
Twice as many state
engagement as a
key challenge
Ownership and
empowerment
Engaging the
organization
Not having the
right data
Basing choices
on facts
Choice
3 out of 10 point to
making choices as
a key challenge
Execution
Twice as many state
execution as a
key challenge
Ability to
execute
Linking strategy
to actions
Decide what
not to do
Making the
tough choices
1 2 3 4
high
high
low
low
Quality of
process
Quality of
outcome
Your view of
the process
correlates with
your view of
the outcome
1
2
3
4
1 2 3 4
Your own level of involvement
clearly impacts how you perceive
the quality of the strategy process …
Own level of
involvement
Perceived quality
of process
Engaging
Effective
Fun
1
2
3
4
1 2 3 4
… and the same is true for your
perception of the strategy outcome
Own level of
involvement
Perceived quality
of strategy
Right
choices
Good
execution
Key
take-
aways
 Engagement and Execution are typically
bigger hurdles than analyses and choice
 A good process correlates with a good
outcome
 Level of involvement correlates with
both a good process and good outcome…
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
Reverse
engineering
applied
Management
dialogue
Bridging to
execution
Role of
Strategy office
Strategy as on-
going or one-off
MAKING
STRATEGY
WORK
Frame the choice
Convert issues into at least two mutually
independent options that might resolve the problem
Generate strategic possibilities
Broaden the list to ensure consideration of an
inclusive list of possibilities
Specify conditions
For each possibility, specify which conditions must
hold true for it to be strategically sound
Identify barriers to choice
Determine which conditions you feel least confident
are true
Design valid tests
For each key barrier, design a valid test sufficient for
generating commitment
Conduct tests
Conduct hypothesis-driven analysis, testing the
conditions with the lowest confidence first
Choose
Compare test results to key conditions and make
informed choices
MAKING CHOICES IN ORGANIZATIONS
What is true?
What would
have to be true?
MAKING CHOICES IN ORGANIZATIONS
What’s our
Winning Aspiration?
Where will we play?
How will we win?
What capabilities
must we have?
What management
system are required?
STRATEGY IS THE ANSWER TO 5 QUESTIONS
The brain
makes the choices
The arms and legs
execute the choices of the brain
THE VIEW OF THE HUMAN BODY
IMPLICIT METAPHOR OF THE CORPORATION
Senior Leaders
• The brains of the organization
• Formulate the decisions
• Create control procedures
• Sell to get “buy-in”
The Rank and File
• The arms and legs of the organization
• Implement the decisions
• Controlled by procedures
• Get “bought-in”
Corporate
Level
Cascade
Strategic
Group
Cascade
Individual
Business
Cascade
A MORE USEFUL CONCEPTION OF THE CORPORATION
Winning
aspiration Where to
play
How to win
Capabilities
Man. systems
Winning
aspiration Where to
play
How to win
Capabilities
Man. systems
Winning
aspiration Where to
play
How to win
Capabilities
Man. systems
1. Explain the choice that has been made and the
reasoning behind it
2.Explicitly identify the next downstream choice
3.Assist in making the downstream choice,
as needed
4.Commit to revisit and modify the choice based on
downstream feedback
SYSTEMS TO SUPPORT STRATEGY – CHOICE FRAMING
Agenda
10:00 Welcome & Introduction
10:30 Roger Martin
12:00 Lunch
13:00 Novozymes – a new way of strategizing
14:30 Survey results
16:30 Outtro & Buffet
15:00 Roger Martin – Strategy & Execution
2.
Scandinavian network
“Playing To Win”
knowledge sharing
1.
USA study tour
w/Roger Martin
(Winter 2014)
Enjoy the Buffet
Playing to win
How to make strategy work
No more slides
now, go eat
Change with Impact.
implementconsultinggroup.com

Roger Martin. Playing to Win - How to make strategy work

  • 1.
    Playing to win Howto make strategy work
  • 2.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 3.
  • 4.
  • 5.
    7% of employees fullyunderstand their company’s business strategies and what’s expected of them The main barrier for execution success mentioned by executives is: “Creating meaningfulness to frontend employees” 58% does strategy top-down with limited involvement of employees 59% believe that there is an imaginary line in the organizational chart above which strategy is made 30% of employees receive no information on how to execute the strategy 14% FULLY ENGAGED 70% of “not successful” transformations were planned by 10 or fewer people
  • 6.
  • 7.
  • 8.
  • 9.
    “What needs tobe true?” is THE question!
  • 10.
    Engage for real …searchfor true insight
  • 11.
    Leaders & strategizers ofthe future are… Social architects of meaning …not heroic decision makers
  • 12.
    18 HBR articles 4bestseller business books Roger Martin is one of the top management thinkers in the world
  • 13.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 14.
    PLAYING TO WIN Implement ConsultingGroup Copenhagen, Denmark April 1, 2014 Twitter: @rogerlmartin
  • 15.
    To win, acompany must choose to do some things and not others STRATEGY IS ABOUT CHOICES
  • 16.
    What’s our Winning Aspiration? Wherewill we play? How will we win? What capabilities must we have? What management system are required? STRATEGY IS THE ANSWER TO 5 QUESTIONS
  • 17.
    WHAT IS OURWINNING ASPIRATION? General Motors 2013
  • 18.
    WHERE WILL WEPLAY? Image courtesy of Intuit
  • 19.
    STRATEGICALLY DISTINCT SYSTEMS Imagecourtesy of Intuit Individual Customers “The Industry” Segments Develop Competitive Strategy Based on an Understanding of Individual Customers? or... Develop Competitive Strategy Based on Generalizations about “The Industry”? or... Develop Competitive Strategy Around Clusters of Customers About Which We Can Make Generalizations?
  • 20.
    HOW WILL WEWIN? A Starbucks storefront at night. Starbucks Coffee Company
  • 21.
    TWO FUNDAMENTAL WAYSTO WIN Low Cost Differentiation Sustainable Competitive Advantage
  • 22.
    WHAT CAPABILITIES MUSTWE HAVE? Burberry Flagship Store, London
  • 23.
    P&G ACTIVITY SYSTEM Globally Distributed R&D Agency Relation- ships Global Business Services Connect + Develop Design Global Purchasing Customer Teams GBU/MDO StructureShopper Marketing Leadership Culture Brand- building framework Consumer Research Consumer- driven measurement systems Consumer Understanding Scale Go-to-Market Capabilities Innovation Brand Building
  • 24.
    WHAT MANAGEMENT SYSTEMSARE REQUIRED? Four Seasons Hotel, Silicon Valley
  • 25.
    What do youfind most intriguing about the approach? What would be the most difficult in adopting the approach? Blue card Green card
  • 26.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 27.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 28.
  • 29.
    Strategizing in Novozymes Rasmus vonGottberg Corporate Development & Business Creation April 1st 2014
  • 30.
    Microorganisms Enzymes Other proteins We findthe microorganisms in nature We grow them in big fermenters. From one microorganism to trilions in only 24 hours Global leader in industrial biotech
  • 32.
  • 33.
  • 34.
    Guiding strategy principles Strategizing isfor everyone Choices Common language Dialogue
  • 35.
  • 38.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 39.
     The qualityof the process  The quality of the outcome  Your level of involvement  Your view on challenges within strategy in general We asked you some questions about your latest strategy process…
  • 40.
    Analysis 1 out of10 point to analysis as a key challenge Engagement Twice as many state engagement as a key challenge Ownership and empowerment Engaging the organization Not having the right data Basing choices on facts
  • 41.
    Choice 3 out of10 point to making choices as a key challenge Execution Twice as many state execution as a key challenge Ability to execute Linking strategy to actions Decide what not to do Making the tough choices
  • 42.
    1 2 34 high high low low Quality of process Quality of outcome Your view of the process correlates with your view of the outcome
  • 43.
    1 2 3 4 1 2 34 Your own level of involvement clearly impacts how you perceive the quality of the strategy process … Own level of involvement Perceived quality of process Engaging Effective Fun
  • 44.
    1 2 3 4 1 2 34 … and the same is true for your perception of the strategy outcome Own level of involvement Perceived quality of strategy Right choices Good execution
  • 45.
    Key take- aways  Engagement andExecution are typically bigger hurdles than analyses and choice  A good process correlates with a good outcome  Level of involvement correlates with both a good process and good outcome…
  • 46.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 47.
    Reverse engineering applied Management dialogue Bridging to execution Role of Strategyoffice Strategy as on- going or one-off MAKING STRATEGY WORK
  • 48.
    Frame the choice Convertissues into at least two mutually independent options that might resolve the problem Generate strategic possibilities Broaden the list to ensure consideration of an inclusive list of possibilities Specify conditions For each possibility, specify which conditions must hold true for it to be strategically sound Identify barriers to choice Determine which conditions you feel least confident are true Design valid tests For each key barrier, design a valid test sufficient for generating commitment Conduct tests Conduct hypothesis-driven analysis, testing the conditions with the lowest confidence first Choose Compare test results to key conditions and make informed choices MAKING CHOICES IN ORGANIZATIONS
  • 49.
    What is true? Whatwould have to be true? MAKING CHOICES IN ORGANIZATIONS
  • 50.
    What’s our Winning Aspiration? Wherewill we play? How will we win? What capabilities must we have? What management system are required? STRATEGY IS THE ANSWER TO 5 QUESTIONS
  • 51.
    The brain makes thechoices The arms and legs execute the choices of the brain THE VIEW OF THE HUMAN BODY
  • 52.
    IMPLICIT METAPHOR OFTHE CORPORATION Senior Leaders • The brains of the organization • Formulate the decisions • Create control procedures • Sell to get “buy-in” The Rank and File • The arms and legs of the organization • Implement the decisions • Controlled by procedures • Get “bought-in”
  • 53.
    Corporate Level Cascade Strategic Group Cascade Individual Business Cascade A MORE USEFULCONCEPTION OF THE CORPORATION Winning aspiration Where to play How to win Capabilities Man. systems Winning aspiration Where to play How to win Capabilities Man. systems Winning aspiration Where to play How to win Capabilities Man. systems
  • 54.
    1. Explain thechoice that has been made and the reasoning behind it 2.Explicitly identify the next downstream choice 3.Assist in making the downstream choice, as needed 4.Commit to revisit and modify the choice based on downstream feedback SYSTEMS TO SUPPORT STRATEGY – CHOICE FRAMING
  • 55.
    Agenda 10:00 Welcome &Introduction 10:30 Roger Martin 12:00 Lunch 13:00 Novozymes – a new way of strategizing 14:30 Survey results 16:30 Outtro & Buffet 15:00 Roger Martin – Strategy & Execution
  • 56.
    2. Scandinavian network “Playing ToWin” knowledge sharing 1. USA study tour w/Roger Martin (Winter 2014)
  • 57.
    Enjoy the Buffet Playingto win How to make strategy work
  • 58.
  • 59.