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RobertFicklingResume-2016updated
- 1. 1 | Pa g e Robert Fickling Fairfax, VA 22032 rfickling@me.com Mobile: 231.564.2191 https://www.linkedin.com/in/rob-fickling-45936a13 GLOBAL SALES EXECUTIVE Respected and motivated sales executive with over 30 years of global experience Excellent negotiation skills, market insight and business acumen Demonstrated passion for building relationships, cultivating partnerships and growing businesses Expertise in FDA requirements and Initiatives Past Member of the Board of Directors, Society of Plastics Engineers Prior Secret security clearance AREAS OF EXPERTISE • Domestic & International Sales Management • Key Account Relationship Management • Strategic Planning & Development • RFP, Contract Management & Executive Negotiations • Government Relations & Regulatory Affairs • Collaborative Sales & Market Development • Sales & Marketing Support • Extensive Global Travel • Strategic Partnership & Customer Experience Development • Process Simplification & Service Delivery • Budget Management & Cost Control and Reductions • Proven Knowledge of Project Management Technologies & Techniques • Cross Functional Leadership & Team Building • Future Trend Analysis and Change Management PROFESSIONAL EXPERIENCE ITW SECURITY and BRAND IDENTITY – Glenview, IL 2014 - 2015 ACCOUNT MANAGER • Established critical alliance with three ITW SBI companies to merge products and customer support to key major medical device manufacturers • Managed portfolio totaling $11,000,000 in sales with year on year growth exceeding targets by 5% annually • Responsible for implementing all business-building,relationship-building account management expectations CODING PRODUCTS and CFC INTERNATIONAL 1997 - 2014 Divisions of ITW – Kalkaska, MI & Chicago Heights, IL SALES EXECUTIVE, MEDICAL • Key account liaison for large North American medical device manufacturers • Integrated a multi-year combined contract with a Quad One account between two divisions within parent company that shared ownership of the account • Responsible for expanding global customer base, which resulted in $1,000,000 revenue growth in Europe and Asia • Successfully led project team of Engineering, Regulatory Affairs, Technical Operations and Purchasing across three companies to implement change management for several accounts simultaneously over a period of 26 months with zero reduction in production
- 2. ROBERT FICKLING MOBILE:+1 (231) 564-2191 Page 2 of 2 MAPLE ROLL LEAF – Windsor, Ontario 1986 - 1996 Progressive leadership positions achieved during tenure included: GENERAL MANAGER SALES MANAGER MARKETING MANAGER TECHNICAL SALES ENGINEER and BRANCH MANAGER • Responsible for sales, marketing and operations of four branch offices • Managed direct sales force of 14 employees and 10 manufacturers’ representatives • Supervised the planning, construction and equipment installation for a new $10 million dollar manufacturing facility • Recruited and trained entire work force while growing the business and operating within budget • Collaborated with team to prepare and deliver performance updates and quarterly business reviews • Partnered with sales team, R&D department and customers to develop new products and sales collateral MILITARY SERVICE UNITED STATES MARINE CORPS - VETERAN - HONORABLE DISCHARGE EDUCATION Sandler Sales Training 2015 U.S. FDA Unique Device Identification planning and implementation Symposium 2013 SFDA Regulatory Symposium Speaker Shanghai PRC 2006 U.S. FDA Bar Code Initiative planning and implementation Symposiums 2003 International Business Coursework Grand Valley State University 2001 Quality College Graduate, Quality Processes Coursework and Train the Trainer Coursework 1992 Associate of Applied Science, Mechanical Engineering Technology 1982 Delta College – Bay City, MI