Identity Access Management Consultant, Security Consultant, Implementation Security Analyst III, RBAC Expert,

1. Robert L. Donald III
Charlotte, NC
Phone: 803-261-0964/ Email: robdonald@att.net
Sr. Implementation Security Analyst III | Identity and Access Management
Summary:
 Experienced with security applications: LDAP, Active Directory, DUO, Novell NetIQ and various SSO
packages.
 Oracle Access Management Suite Plus 11g Essentials
 Experienced in the build and administration of active directory groups and service profiles.
 Conducted site security risk assessments forthreats prior to implementation of RBAC.
 Consulted with project teams, client, and end users to identify user access requirements .
 Assisted in the evaluation and recommendation of application software packages,application integration
and testing tools.
 Experienced in working through all phases of userlife cycle support (JML)
 Development of RBAC matrix and roles validation analysis.
 Provide documentation for enterprise access change requests using ServiceNow ticketing system.
 Developed recommendations to the Client for user access and ways to improve and enhance systems or
processes.
 Performed IAM systems integration, and support compatibility with multiple platforms and technology .
 Resolved problems with IAM software and responds to suggestions forimprovements and enhancements.
 Participated in development of IAM software user manuals and technical reports.
 Performed SystemTesting, Training, useraccess validation, and Activation/Go-Live Support.
 Active Directory domain Migrations and Deployments.
 Project Coordination through all phases of Software Development Life Cycle.
 Manage and support XenApp to provide virtual applications to business users
Technical Skills:
 Tools: Novell Security Identity Manager (NetIQ), Apache Directory Studio (LDAP), CSV2LDIF,
Notepad++, WinSCP, BMC Remedy, ServiceNow, Symantec Ghost, Active Directory, Active Roles
Server, Active Directory Xen App , Microsoft Office, Exchange and Outlook, Vergence Single Sign On,
Imprivata Single Sign On, Remote Desktop Manager, Symantec and Norton Antivirus Client
 Networking: LAN/WAN, TCP/IP, Microsoft Networks, Wireless networks, Secure CRT,
 Operating Systems: Windows XP, Windows 7, Windows 8
 Platforms: Oracle Access Management Suite plus 11g, Redhat Enterprise Linux, UNIX, Novel1(NetIQ),
AS400, ISeries Qshell, Applications: McKesson Horizon Physician Portal (HPP), HMS, McKesson ,(HCI),
HMS AS400, ClinView, ClinDoc, CERNER HNA User., Kronos, Discharge Accounts Receivables(DAR),
Ultipro
 Dell, Apple, IPhone, IPad, Blackberries, HP printers & scanners
 All notebooks – Dell, IBM, Mac.
Professional Experience
Ettain Group/ Community Health Systems, (Remote) September 2014-December 2017
Identity Access Management / Sr. Implementation Security Analyst III: Responsible for requirements
gathering, designing, building, and deploying Identity Management solutions and supporting the deployment for
core applications and operating systems.Implementation and maintenance of auditing solutions in an large
enterprise environment for HIPAA and SOX regulatory compliance.
 Creates Active Directory groups and manage group authorities via Quest One Active Roles Console.
 Responsible for monitoring tickets related to useraccess and resolving within scope of SLA through
ServiceNow.
 Responsible for working and coordinating through all phases ofthe Join, Move, Leaver life cycle process.

2.  Manages and creates organizations and attributes such as global roles, provider types,menu security, order
security, and practice groups in all applications through LDAP Apache software.
 Performs conversion due diligence with hospital executives and department directors surrounding the
implementation of Identity Access Management Security solutions.
 Led and coordinated multiple technical projects simultaneously through all phases of SDLC.
 Coordination with security architects and engineers for definition and deployment of role based access controls
(RBAC).
 Served as Subject Matter Expert (SME) on all issues related to provisioning and deprovisioning access as
required.
 Integrates identity management active directory role-based access controls,including security enhancements:
single sign-on, end-userprovisioning, and synchronization of payroll (Kronos) services with existing
applications and systems.
 Site lead for the deployment and transition of Cerner and Medhost applications into hospitals on a large
enterprise scale.
 Administer end-user role build and liable for determining access and admission for role based exceptions (RBE)
of end user access.
 Responsible for the administration of Role Based Access Controls (RBAC) with oversight of multiple
applications.
 Performs Analysis and remediation for users with privileged access,pre-deployment and post deployment of
RBAC.
 Supports deployment of CERNER (Citrix) and HMS (AS400) systemtesting, training and provide post go-live
support.
 Performed penetration tests for enforcement of tighter password policies.
 Coordinated with application technology owners and directors to define role based access controls matrix
(RBAC) for end user access administration.
 Utilized the BMC Remedy ticketing systemand ServiceNow for global and large scale change request to
management (CAB).
 Used Novell I-Manager for provisioning access for end users as well as appropriate server traffic. Provide
functional and technical expertise in support ofuser systems operation and maintenance.
 Assists in SOX compliant audit and remediation with stakeholder’s and Deloitte and Touché for over 70+
hospitals by remediating all security gaps insuring accounts have properaccess and are in compliance with
security guidelines and standards.
 Conducts periodic AS400 security compliance reviews and works closely with stakeholders to identify
necessary profile changes.
 Administration of digital certificates and application authorizations through customized IDM tool.
 Responsible for implementation of security policies into divested facilities.
 Creates, and maintains AS400 userprofiles and menu classifications and groups based on job role specifications
and implementation of systemaccess controls.
 Delivers onsite and remote customer training courses on installation, configuration of Imprivata/express using
Imprivata and SSO console.
 Assists in the documentation of security policies, procedures,standards and guidelines related to application
data flow, logical, diagrams as related to the application.
 Works in all phases of Software Development Life Cycle.
 Train and Coach local IT staff and junior engineers in security knowledge and experience in technologies and
processes as it relates to Identity Management.
 Assisted team in implementation of systemapplications as per program specifications with shell scripting on
Redhat Enterprise Linux Server.
 Responsible for the facilitation and implementation of domain migrations and deployments for divested
facilities.
 Citrix Administration, group profile build and service profile management.
Vaco Technology/ Community Health Systems, Nashville, TN May 2014-August 2014
Site Lead Infrastructure Analyst: Assisted and consulted IT directors on the implementation of hardware within
their environment.
 Maintain an inventory of all onsite hardware and shipped devices to be deployed.

3.  Draft and plan hardware deployment documentation and procedures for IT directors and staff.
 Perform audits of systems and software report any existing problems.
 Once hardware was deployed,responsible for updating “I-DoIt-CMDB and IT documentation” software for
asset management.
Beacon Hill Technology/Lash Group, Charlotte, NC February 2014-May 2014
Project Team Lead/ Desktop Support Specialist: Led and completed 2,000 PC’s and Laptop Windows
Migration project from Windows XP to Windows 7, one month before project deadline. Supervised a team of eight
technicians and coordinated daily assigned tasks. Responsible for daily inventory counts.Accountable for point to
point contact with end users for Windows 7 upgrade issues and provided solutions.Supported an estimated 3,000
users in an enterprise data center environment.
 Used Active Directory Xen App to administrate user profiles in a Virtual Environment.
 Used Software Asset Management (SAM) for management of software licensing and machine hardware in data
center.
Ettain Group/Blue Cross Blue Shield, Columbia, SC September 2013-January 2014
Work Station Support Analyst, Palmetto GPC (Government Programs Complex): Responsible for single
point of contact for end users to receive support and maintenance for pc’s and local and network printers remotely
and within data center. Responsible for following and enforcing all DCIM procedures in correlation to site security.
 Used Active Directory to manage end users accounts and PC’s for three different lines of business.
 Followed proper procedure in accordance to building asset management in regards to new purchases and
storage of old machine inventory using Lansweeper CMDB software.
 Used SCCM Reports to gatherand organize data pertaining to user’s software and hardware.
 Responsible for application patch management and compliance management.
 Responsible for antivirus, malware protection, and data encryption using Symantec Endpoint Protection, Data
Protection, and security suite.
Kelly Services/ Blue cross Blue Shield, Columbia, SC May 2013-September 2013
Windows 7 Deployment Team:Responsible for Windows 7 deployment on desktop and laptop machines. Insure
proper installation and configuration of end users applications ranging from call center users to IT users machines.
 Completed Blue Cross Blue Shield of South Carolina Windows 7 migration project, a large-scale enterprise
project.
 Developed rapport and maintained relationships with workstation users,while resolving issues related to
workstation machines.
 Followed proper procedures in accordance to distribution and transfer of user permissions (Administrative
Rights) to designated machine.
 Managed user data backups and transfer to new machines or imaged hard drive.
 Followed protocol in storage of old workstation user equipment and machines into surplus.
Rioux Vision, Elgin, SC January, 2006-November, 2007
Lead PC Technician: Assembled,constructed,and troubleshot all-in-one PC workstations for nurses and doctors
in hospitals.Provided customer service remotely and in-person. Delivered, setup PC units, and Windows Operating
Systems (
 Improved technician productivity and client satisfaction by organizing customer records with Seibel CRM
(Oracle) applications.
Education
BS, CSIT Information Technology, Limestone College, Gaffney, SC
Minor: Software Applications
Certifications
Oracle Access Management Suite Plus 11g Certified Implementation Specialist
Comptia A+, Comptia Network+