Muhammad Riaz Ahmad is a Configuration Management Engineer with over 5 years of experience in roles such as Quality Engineer and Configuration Engineer. He has extensive skills in application deployment, configuration of servers like Jenkins, TeamCity, SharePoint, and databases like Oracle 11g. He provides technical support to stakeholders and has experience managing various projects for public sector clients in areas like hospital management systems and document management.

1. Muhammad Riaz Ahmad
Systems Limited, 8th Floor, Shaheen Complex, Egerton Road, Lahore.
Mobile No: +92-3324300830
mriaz989@gmail.com
Professional Summary
Exceptionally skilled and resourceful Configuration Management Engineer with strong attention to detail
and excellent customer service. Highly adept at bringing multiple simultaneous projects to completion by
or before strict deadlines. Superb skills in explaining complex technical concepts to a variety of
professional and non-professional audiences. Extensive experience on IBM Web Sphere Application
Server, IBM HTTP Servers, Apache Application Server, Software Configuration, Change Management
and Build/Release. Extensive experience in Microsoft VSS, Subversion (SCM) Tools, enterprise rollouts,
processes, and configuration.
Technical Skill Set
• Specialized Domain: IBM Web Sphere Application Server ND, IBM HTTP Servers, Apache
Middle-ware Technologies.
• Data Base Tools: Oracle 11g, SQL Yog, SQL Developer, Keep Tool (Hora), Toad.
• OS Environment: Red Hat Linux, Ubuntu, Solaris, Microsoft Windows Server, Microsoft
Windows.
• Software’s: Jenkin’s Server, TeamCity Server, SharePoint Server, IIS Server, Apache SVN
Server, SvnStat, Svn2tfs, JIRA, Mercury QC Server, Xampp Server, WAMP Server, LAMP
Server, MS Project Server, Putty, Secure CRT, WinSCP, XManager, True Crypt, Norton Ghost,
Proguard Encryption Tool, Visual Source Safe, Issue View, SVN, Eclipse, Team Foundation
Server (TFS), Active Directory, Redmine, ICE Scrum, Photoshop, Mat Lab, Visual Studio, Ms
Office, Ms Excel, Net Beans, Rational Rose, Ms Visio, Dream Weaver, Skype, Team Viewer,
XShell, Pacs Server for Product, LIS/LAS Server, Geo Server Tuning, DDS and DDOS
Attacking Tools, Illustrator, ErWin Modeler, EDraw Modeler, QTP, Selenium, Jmeter.
• Virtualization: VMware Workstation.
Personality Traits
 Hard working, fast and enthusiastic learner.
 Positive team player and proven ability to communicate at all levels.
 Inclination to learn more technologies.

2. Work Experience
 Currently working as Quality Engineer at Systems Limited since 11 April 2016.
 Job as Configuration Engineer at Interactive Group of Companies (1 Nov 2012 to 10 Apr 2016).
 Internship at Trillium Information Security System (27 Jun 2011 to 27 Aug 2011).
Core Qualifications
 Vast experience in documenting configuration management procedures, plans and processes.
 Exceptional knowledge of configuration management methodology, framework and best
practices.
 Superior abilities in using MS Office applications.
 Strong skills in implementing improved CM practices.
 Excellent organizational and project management skills.
 High ability to convey technical information in meetings and presentations.
 Sound interpersonal and communication skills.
 Run Time Support to all stakeholders to troubleshoot and resolve the issues related to their
systems and domain.
 Strong understanding of Change and Configuration Management processes and Software
Development Life cycle with complete knowledge of implementation methodologies like scrum
and iterative etc.
Configuration Responsibilities
 Administration and Configuration of Jenkins Server, Build Automation and Continuous
Integration of Projects (Jenkins, SonarQube, MS Build).
 Administration and Configuration of TeamCity Server, Build Automation and Continuous
Integration of Projects (TeamCity, ReSharper, MS Build).
 Administration and Configuration of Team Foundation Server, Customization of WIT and
Process flow, Build Automation and Continuous Integration of Projects (TFS, Sonar Cube, MS
Build, ReSharper).
 Administration and Configuration of SharePoint Server.
 Administration and Configuration of Apache SVN Server.
 Administration and Configuration of JIRA Server for Issue Management and Tracking.
 Administration and Configuration of Mercury Quality Center ALM.
 MySQL Server Administration and Configuration.
 Migration of Defects, Requirements, and Test Cases from Mercury QC to Team Foundation
Server.
 Administration and Configuration of SVN2TFS Migration Tool.
 Administration and Configuration of StatSVN Tool.
 Microsoft Dynamics AX Deployment on QA/UAT/Production Servers.
 Migration and Up-gradation of SQL Server from any Version to 2014 in TFS Server.

3.  Maintained and monitored software and hardware configurations for classified networks.
 Maintained and updated configuration control item inventory.
 Prepared and reviewed configuration item state documentation.
 Verified controlled item configuration through periodic audits.
 Designed, developed and implemented configuration management and change control programs.
 Managed and reviewed all process policy statements, training manuals, and relevant supporting
documentation.
 Handled change order processing for systems hardware, software, and related equipment.
 Management of Visual Source Safe (Teams, Users, Projects).
 Management of Issue View (Workflows, Email Notifications, Teams, Templates, Users).
 Internal & External Deployment of Applications on IBM Web Sphere Application Server.
 Internal Deployment on Glassfish Application Server.
 Deployment of Sync Application on Apache Tomcat and WAMP Server Internally and
Externally.
 Physical, Functional and Environment Verification Audits.
 Domain Configuration and Management (Active Directory).
 Management of Application and DB Servers.
 Management of Subversion Control (SVN).
 Installation of UBUNTU and BigblueButton.
 Network Configuration for (LINUX, UBUNTU,and SOLARIS).
 Mounting and Mapping the Drives on Windows and (LINUX, UBUNTU, and SOLARIS).
 Installation of Oracle 11 g R2, Exporting and Importing the Schema in Oracle.
 Management and Configuration of Team Foundation Server.
 Deployment of PHP Projects on WAMP and LAMP Server.
 Installation and Configuration of IBM Web sphere Application Server.
 Installation and Configuration of Certificates for Web sphere Application Server.
 Installation of ICE Scrum Server.
 Installation and Configuration of Glass Fish Application Server.
 Installation and Configuration of Certificates for Glass Fish Application Server.
 Process of CID’s, Document Issues, Project Issues, and Organizational Issues.
 Updating/Review of CM and QA Procedures.
 Designed Configuration Management Plans with the coordination with CM Manager &
Development Manager according to the project requirements.
 Installation and Configuration of PAC’s Server.
 Deployment of JBoss Application on PAC’s Server.
 LIS/LAS Server Installation and Configuration with PacsLink Team.
 Geo Server Performance Tuning By Enabling the Server Cache to load the MAP’s.
 Archiving and Maintenance of Project Releases.
 Encryption of External Shipment Code by Using the Proguard Software.
 Archiving and Maintenance of Backups.
 Management and Restoring of Backups of Management Tools.
 Providing 24/7 assistance to O&M resource to resolve real time Issues reported by clients.

4.  Providing support to dev team for branching, merging, labeling, building, deploying and
packaging.
 Providing support to all stakeholders to troubleshoot and resolve the issues related to their
systems.
 Strong understanding of Change and Configuration Management processes and Software
Development Life cycle with complete knowledge of implementation methodologies like scrum
and iterative etc.
QA Responsibilities
• Measurements (Projects, Organizational).
• Effort Variance Calculation against Sprints.
• Review of Work products and logging issues against findings.
• Resolution of Documents and Project Issues.
• Verification, Validation, and CM audit checklists.
• Creation of Checklists for All CI’s and their maintenance.
• Creation of Document Templates.
• Process Audits and NC's.
• QC Traceability Matrix, DFD’s of Application Domain Creation.
QC Responsibilities
• Hands on experience with all levels of testing including Sanity, Functional, Unit, Integration,
Usability, GUI, Data Validation, System, Exploratory, Regression, Retesting and User
Acceptance Testing of HMS Sync Application and TibiTech Application.
• Complete Process of Bugs, Application issues, Project issues, Document issues.
• Automated Testing of Application on JMeter/Selenium Tools.
• Review of Project Work products.
• Extensive knowledge of Software Development Life cycle (SDLC), Software Test Life Cycle
(STLC) and Software Bug Life Cycle.
• Serving as key member of Quality Control Team in CMMI Level 3 Environment with full
software testing lifecycle experience.
• Participation in Demos and requirements review meeting.
DB Responsibilities
• Import and Export Data Base Schema for Different Scenarios.
• Installation and Configuration of Oracle 11g for Windows.
• Management of DB Dump/DB Scripts for Different Projects.
• Data Base Schema Creation and Rights Management.
• Data Base Instances Creation.
• Creation of Tables, Columns, Indexing, Check Constraints, Key Constraints.
• Importing and Exporting Data from Excel, CVS, etc.

5. • Creation of Procedures, Indexing, Public Synonyms, Views in Data Base against Table Creation.
• Creation of Directories against Application is Data Base and Granting rights.
• Understanding of Multitenancy in Data Base.
• Enterprise Manager Configuration for Oracle 11g.
• RUN Time Data Base Changes during Application Testing in Development and QC
Environment.
Designer
• Logos Designer in Illustrator.
• Hands on Experience in Photoshop.
Projects
 Project Title: Hospital Management System (HMS)
Client: Public Sector Organization
Duration: Feb 2010 – In Progress
Designation/Position: Configuration Engineer
Responsibility: Application Deployment Internally and Externally, Shipment and Archiving of
Releases.
 Project Title: TibiTech (Product)
Client: Public Sector Organization
Duration: Aug 2012 – In Progress
Designation/Position: Configuration Engineer
Responsibility: Application Deployment Internally and Externally, Shipment and Archiving of
Releases.
 Project Title: Document Management and File System (DMFS)
Client: Public Sector Organization
Duration: May 2012 – In Progress
Designation/Position: Configuration Engineer
Responsibility: Application Deployment Internally and Externally, Shipment and Archiving of
Releases.
 Project Title: Railways Tracking System (RTS)
Client: Public Sector Organization
Status: In Progress
Designation/Position: Configuration Engineer
Responsibility: Application Deployment Internally, Shipment and Archiving of Releases.

6.  Project Title: Payroll Automation System
Client: Public Sector Organization
Duration: Aug 2012 – In Progress
Designation/Position: Configuration Engineer
Responsibility: Application Deployment Internally, Shipment and Archiving of Releases.
 Project Title: Human Resource Information System (HRIS)
Client: Public Sector Organization
Status: In support and maintenance phase.
Designation/Position: Configuration Engineer
Responsibility: Application Deployment Internally, Shipment and Archiving of Releases.
 Project Title: Automated Vehicle Identification System (AVIS)
Client: Public Sector Organization
Status: In support and maintenance phase.
Designation/Position: Test Engineer
Responsibility: Application Testing (Sanity, Detail and Regression Testing)
Professional Trainings
 Information Security Training (ISO).
 CMMI Level 3 Process Area Awareness Training.
 Quick Test Professional Training (QTP).
 Microsoft Enterprise Project Server 2013 Training.
 Organizational Training of Application Deployment on IBM Web sphere Application
Server, Apache Tomcat Server, WAMP Server, and LAMP Server.
 Organizational Training of Visual Source Safe.
 Organization Training of Issue View.
 ERP Training.
Academic Credentials
BECSE from National University of Science and Technology (NUST) in 2012.
Reference
Will be furnished on demand.