1. SARAVANAN DURAI MANICKAM
E-mail ID: saravanantkr@yahoo.co.in # 4/83, Raja Rajan Nagar
3rd Street,
Moulivakkam
Mobile: +91 9600100976 / 9500026232 Chennai– 600116.
To be a Dynamic Professional handling multifaceted responsibilities which ensures
good amount of learning and offers Challenges to grow in the organization and
substantially head a complete Business Unit.
Total work experience of more than 7 years in Cyber security.
Experienced in installing and configuring Symantec Endpoint protection /
McAfee EPS.
Involved in Assembling, Installing & Troubleshooting Computers
Involved in Implementing, Managing-Microsoft Windows Operating Systems
Excellent analytical and communication skills.
Extensive experience in hardware and Software installation, configuration,
maintenance and Troubleshooting
Superior ability to achieve immediate and long term goals
Excellent human relation skills
Ability to handle & execute number of projects simultaneously
Planning and execution as per the plan within timelines.
Understating the Severity/priority of the task
Accredited Configuration Engineer (ACE) - Palo Alto Networks
Qualys Guard Vulnerability Management
ITIL® Foundation Certificate in IT Service Management
Bachelors of Science in Computer Science from University of Madras.
OBJECTIVE
CAREER SUMMARY
SKILLS
CERTIFICATIONS
EDUCATIONAL QUALIFICATION
2. IBM India Pvt. Ltd
Designation: Technical Services Specialist from Sep 2014 - Till Date.
Project: NBFG , Bell Canada and Sony US.
Roles and Responsibilities:
Tech lead managing the team size of 15 colleagues, Job extensively involves
fixing the technical issues, client interaction, process refinement, process
document creation, training & knowledge transfer to junior colleagues.
Monitoring more than 5 K servers and 6 SEPM Consoles and 6 SEPM Servers
around globe for latest virus definition, security patch updates, console and
server upgrade.
Installing, configuring and troubleshooting Symantec Endpoint Protection
Creating/Deployment packages to Servers
Excellent knowledge about back up restore , upgrades and disaster recovery.
Creating automated e-mail notification in SEPM for various events across the
network
Generating Logs and Reports for activities from SEPM across the network
Configuring and managing SQL database with SEPM & Trend Micro Office
Scan.
Creating replication partnerand maintaining existing sites
Creating and managing fail-over and load-balancing server
Configuring Group Update Provider (GUP) & Agent Handler (McAfee) and
image deployment packages
Active Directory Integration in the SEPM console & McAfee ePO to segregate
and manage clients according to Organizational unit (OU).
Removing virus, Trojan, Worms & Ransomewares
Perform information system security vulnerability scanning, to
discover and analyze vulnerabilities and characterize risks to networks,
operating systems, applications, databases, and other information
system components by using Qualys VMS.
Engage with stakeholders, to include IT professionals, management,
and auditors, to facilitate vulnerability discovery and remediation
plan.
Communicate security and compliance issues in an effective and
appropriate manner.
Recommend appropriate remedial actions to mitigate risks and ensure
information systems employ appropriate level of information security
controls.
Validate remedial actions and ensure compliance with information
security policy and regulatory requirements
Tools Used : Qualys Guard VMS, SEPM, McAfee EPS & ePO, Trend Micro
Office Scan
EMPLOYMENT DETAILS
3. Project : NBFG
Role : Information Security Advisor
Compliance Attainments :
Scanning the servers as per the IT Security Documents (ISEC, ITCS104)
Running scripts to get health check done.
Working as part of Transition team when a new account comes to IBM.
Responding to Auditors Request for providing various documents.
Ensuring Transition Projects to document baseline settings inherited from
customer are staffed & managed.
Assisting the Information Security Risk Manager in the Risk analysis process,
which is concerned with gathering information aboutexposure to risk so the
organization can make appropriate decisions & manage risk appropriately.
Initiate remediation actions to resolve deficiencies pointed out as part of audit
fieldwork.
Interaction with Information Technology Team & all staff to perform risk
analysis for all the raised queries by different stakeholders & Implementation
of Security Products.
Shared ID Management.
CEP Refresh.
QEV.
Vulnerability Scanning.
Compliance Assurance as per ITCS104 Standards.
Handled Migration Projects.
Malware Management.
Incident Management.
User ID Management.
Process Improvement Management.
Prime Access Technologies:
Designation: Security Analyst from May 2014 - Sep 2014.
Client Location : Unisys Global Services India Pvt Ltd.
Project : Maersk Pharmaceuticals.
Roles and Responsibilities:
Monitoring more than 36 K workstations / servers and 4 SEPM Consoles for
latest virus definition, security patch updates, console and server upgrade.
Played a major role in preparing the reports for Bitlocker encryption.
Removing virus, Trojan and worms.
4. Concentrix Technologies:
Designation : Technical Support Engineer from February 2013 - April 2014.
Project : Symantec Support - APAC Region
Roles and Responsibilities:
Installing, configuring and troubleshooting Symantec Endpoint Protection
Creating/Deployment packages to workstation/Servers
Creating automated e-mail notification for various events across the network
Generating Logs and Reports for activities across the network
Configuring external logging to Syslog server for audit purpose
Creating and managing policies on wired and wireless devices using location
awareness (A feature of Symantec).
Creating policies to allow/block devices & websites
Manual live update in DMZ system for client and manager level
Creating and managing fail-over and load-balancing server
Configuring Group Update Provider (GUP) and image deployment packages
Active Directory Integration in the manager console to segregate and manage
clients according to Organizational unit (OU).
Removing virus, Trojan and worms
Symantec Software & Services India Pvt Ltd:
Designation : Associate Product Support Agent from July 2011 - January 2013.
Sitel India Pvt Ltd :
Designation : Technical Support Professional from September 2010 - July 2011.
Info Vision BPO Services India Pvt Ltd.
Designation : Tele Sales Executive from June 2007 – April 2008.
Father’s Name : G. Durai Manickam
Date of birth : 18-01-1990
Passport No. : M2219426
DECLARATION:
I do hereby affirm that the above information given is true to my best of knowledge
and belief.
SARAVANAN DURAI MANICKAM
PERSONAL DETAILS