1. ROBBY CULBREATH
1040 Wake Towne Drive Raleigh, NC 27609 602-748-0828 robbyculbreath@gmail.com
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PROFESSIONAL SUMMARY
I am a service driven Leader. Driven by the belief of "Be an agent of Impact.” Developing people. Develop
Citizens. Develop Community. Develop Culture, to deliver real-time skills, tools and revenue.
SKILLS & EXPERTISE
 PMP
 SCRUM Master SCT, Corporate Trainer, SAMC
 Strategic Planning Development and Launch
 Health Care Management. Community and Culture Building.
 Employee Retention and Engagement. Change Management.
 Excellent Communication and Leadership skills, Implementation.
 Best Practices, Process Improvement, Collaboration, Excellent Cross Enterprise Communication
 B2B, B2C, Channel and Vertical Market Development
EXPERIENCE
Residential & Small Business Consultant
PROTECTION 1 SECURITY SOLUTIONS / ADT, Raleigh, NC 1/ 2016 – Present
Challenge: Take a new territory and develop new channels and vertical markets.
Results…
 Achieved over 269% to plan in new sales revenue, resulting in #1 Sales Consultant in the Nation.
 Co-Facilitated development strategy for training, resulting in an 85% increase in monthly recurring revenue.
 Developed and delivered operational and leadership platform. This resulted in Top National Rookie Award.
Senior Pastor & CEO
NEW VESSELS MINISTRIES INC, Gilbert, AZ 1/2011 – 6/2015
Challenge: Develop a Healthy Spiritual Community, Citizenship, and Culture with real-time ‘Life’ skills and tools.
Results…
 Created church plant and leadership training model that was replicated successfully in 5 countries, resulting
in overseeing a 182 church locations, and leadership teams.
 Developed International Church leadership, entrepreneurial, education, and networking model (CLEEN)
resulting in high leadership training, volunteerism, community assimilation to culture and personal development.
 Design revenue and expense forecast models for church sustainability. Resulting in forecast of actual
analysis and key KPI metrics across our education and support teams, with greater budget visibility across all
services groups.
 Developed process, and education models for adults, children, international coaching, planting and church
design. Provided guidance and training in multi-denominational, inter-generational activities aimed at strategic
goals and corporate charter, and community outreach.
Director KeyAccounts Market Business Intelligence
PORTS AMERICA INC, Chandler, AZ 10/2010 – 3/2012
Challenge: Revamp the Commercial Sales Division
Results…
 Slashed operational losses 42%. Increased revenue project bids to $2.8 Billion. Set and exceeded KPI’s and
corporate metrics and charter goals.
 Prepared PPPs, BI, and business plans for acquisition, port development, stevedore and port and service
expansion. By Market analysis, implemented strategic corporate/charter Plan(s). Conducted regular client and
prospect cross departmental strategy meetings.
 Lead, organizational migration, process improvements/implementations, cross department collaboration,
while developing customer centric processes for retention and expansion. Assisted in creating revenue
department tracking model and process flow.
 Directly managed a team of professionals responsible for problem solving, and market business Intelligence
for C-Suite, regional Presidents, SVP’s, executives and stakeholders.
 As Project Owner: Analyzed competitive market trends, BI, strategies and end to end process; improved
service design models, while creating intellectual assets libraries with cross enterprise reporting capability.

2. ROBBY CULBREATH
1040 Wake Towne Drive Raleigh, NC 27609 602-748-0828 robbyculbreath@gmail.com
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Manager Pharmacy Sales and Vendor Operations
HUMANA INC, Tempe, AZ 3/2008 – 10/2010
Challenge: Launch Phoenix, Dallas and Louisville Sales and Operation Call Centers expansion
Results…
 Increased sales from 3% to 82%; 150% increase in productivity, reduced absenteeism to 5%; tardiness
dropped to 2%. Promoted 25% of call center staff over a 2-year span. Increased employee retention. Saved
$6.5 million and increased profits over 105%. Span of control 635 with 35 Direct Reports.
 Achieved 100% governance, audit, quality, HIPAA and URAC compliance goals consistently.
 Created and implemented customer centric processes, citizens, and culture using AGILE Methodologies.
 Co-Developed Humana University Lunch and Learns. Collaborated with learning department to develop
sales training, CBTs, webinars, diabetic and specialty sales campaigns, verbiage, process, and Pharm-Tech
License programs.
 Created “OneTouch” Black-belt CRM and Reporting Tool. Built out Phoenix and Dallas call centers and
ramp-up; follow-up teams, migration teams.
 Developed Humana RxEnrollment Sales Teams, KPI’s, metrics, strategy and scripting for vendor operations
for Phoenix and Dallas and Louisville operations. Lead sales trainer.
Senior Loan Officer:Commercial/Construction/Residential Products
INDYMAC BANK INC, Largo, MD 2/2005 – 2/2008
Challenge: Open new sales market in Phoenix, AZ
Results…
 15 years of leadership, and market development.
 Generated $3 billion commercial and $3 billion construction pipelines, with $2 million residential pipeline.
 Developed strong business stewardship models for long term relationship and lending efficiencies.
 Developed turn-key one stop full service satellite facility in Arizona.
 Coordinated and facilitated “Hurricane Katrina” infrastructure buildout under President Bush’s Housing Czar.
EDUCATION
 Virginia State University Bachelor Economics 1984
 AIB College, Business, Leadership, Coaching Certifications; Mortgage Banking, Real Estate, Commercial,
Construction and Residential Licenses 1984-1994
 New Life Theological DM & Master’s 1996-1999
 DDI, Process Change Management, Coaching, Situational Leadership, Coaching 1998-2010
 Six Sigma Greenbelt, DMAIC, Lean, 2008-2010
 Humana, Inc., Leadership, Process, Mgmt. 2008-2010
 PM Study: PMP Certification 2010
 SCRUM Study: SFC, SDC, SCRUM Master Certified, AEC, SCRUM Certified Trainer 2015
 VMEDU Authorized Training Partner
REFERENCES
AVAILABLE UPON REQUEST