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Professional Summary
Skills
Work History
ROBA ABU-EMARAH
7320 Beverly Lane, Everett, WA 98203 Home: (425)267-0796 Cell: (425)220-0338 raabuema@yahoo.com
Conscientious Assistant Store Manager effective at managing and leading teams, managing store operations and
promoting merchandise to increase store profits.
l Excellent customer service skills
l Opening and closing procedures
l Staff training and development
l Strategic thinker
l Goal-oriented
l Bank deposit procedures
l Merchandising
l Fluent in Arabic
l Ms office
l Scheduling
l Hiring/terminating
l Monthly meetings with district office personnel to
discuss budgets and performance reviews.
l Ensuring suggestive selling through effective
merchandising.
l facilitating a positive work environment among
employees and peers.
l Critical thinking
l Attention to detail
l Project planning
l HTML and CSS
l Walgreens Employee of the Month Award
Executive Assistant Manager, 11/2008 to Current
Walgreens – Lake Stevens, WA
Promoted from Assistant Manager to Executive Manager within 3 months of my promotion. My current job
experience covers the store's operations and managerial skills:
l Assigning employees to specific duties to best meet the needs of the store by Prioritizing tasks to
employees and management.
l Reordered inventory when it dropped below predetermined levels.
l Ordering store's needs including checking/adjusting Ad bulletins and Group sheets.
l Preparing a store for an ad weekly.
l Instructed staff on appropriately handling difficult and complicated sales.
l Hired, trained and evaluated personnel in sales and marketing.
l Examined merchandise to verify that it was correctly priced and displayed.
l Doing integrators transfers.
l Preventing accident in a store.
l Responding to a customer's accident and filling out a customer's accident report.
l Implemented a new ordering process and identified poor work habits to improve process effectiveness.
l Increased sales volume by 4% in less than 2 years.
Assistant Manager, 12/2005 to 04/2009
Walgreens – Seattle, WA
l Counted cash drawers and made bank deposits.
l Managed staff of 4 sales associates, and 2 team leaders
l Assigned employees to specific duties to best meet the needs of the store.
l Instructed staff on appropriately handling difficult and complicated sales.
l Generated repeat business through exceptional customer service.
l Conducted store inventories once per quarter.
l Preventing shoplifting.
l Opening and closing a store.
l Preparing a store for an ad.
l Planning and building displays for maximum profit.
Legal assistant, 10/2005 to 05/2006
Microsoft: Legal Department – Redmond, WA
Education
Additional Information
Worked in the legal department that tracks activities on visa applications for non US citizens who are employed
or are considering employment with Microsoft in the United States. I utilize immigration 4.0 application using
project data module to manage visa application and status. I also did data entry for client's visa projects by
creating, editing and displaying projects information of the client.
Bachelor of Arts: Interdisciplinary Art and Science: Social, Ethical and Human Behavior, 2005
University of Washington - Bothell, WA
Minor in Human Rights
Associate of Arts: 2002
Everett Community College - Everett, 98208, WA
PROFESSIONAL TRAINING & CERTIFICATIONS:
l Applied Drug Store Management (ADSM) Class
l Walgreens Pharmacy Assistant Certification

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Roba Abu-Emarah Resume 1

  • 1. Professional Summary Skills Work History ROBA ABU-EMARAH 7320 Beverly Lane, Everett, WA 98203 Home: (425)267-0796 Cell: (425)220-0338 raabuema@yahoo.com Conscientious Assistant Store Manager effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits. l Excellent customer service skills l Opening and closing procedures l Staff training and development l Strategic thinker l Goal-oriented l Bank deposit procedures l Merchandising l Fluent in Arabic l Ms office l Scheduling l Hiring/terminating l Monthly meetings with district office personnel to discuss budgets and performance reviews. l Ensuring suggestive selling through effective merchandising. l facilitating a positive work environment among employees and peers. l Critical thinking l Attention to detail l Project planning l HTML and CSS l Walgreens Employee of the Month Award Executive Assistant Manager, 11/2008 to Current Walgreens – Lake Stevens, WA Promoted from Assistant Manager to Executive Manager within 3 months of my promotion. My current job experience covers the store's operations and managerial skills: l Assigning employees to specific duties to best meet the needs of the store by Prioritizing tasks to employees and management. l Reordered inventory when it dropped below predetermined levels. l Ordering store's needs including checking/adjusting Ad bulletins and Group sheets. l Preparing a store for an ad weekly. l Instructed staff on appropriately handling difficult and complicated sales. l Hired, trained and evaluated personnel in sales and marketing. l Examined merchandise to verify that it was correctly priced and displayed. l Doing integrators transfers. l Preventing accident in a store. l Responding to a customer's accident and filling out a customer's accident report. l Implemented a new ordering process and identified poor work habits to improve process effectiveness. l Increased sales volume by 4% in less than 2 years. Assistant Manager, 12/2005 to 04/2009 Walgreens – Seattle, WA l Counted cash drawers and made bank deposits. l Managed staff of 4 sales associates, and 2 team leaders l Assigned employees to specific duties to best meet the needs of the store. l Instructed staff on appropriately handling difficult and complicated sales. l Generated repeat business through exceptional customer service. l Conducted store inventories once per quarter. l Preventing shoplifting. l Opening and closing a store. l Preparing a store for an ad. l Planning and building displays for maximum profit. Legal assistant, 10/2005 to 05/2006 Microsoft: Legal Department – Redmond, WA
  • 2. Education Additional Information Worked in the legal department that tracks activities on visa applications for non US citizens who are employed or are considering employment with Microsoft in the United States. I utilize immigration 4.0 application using project data module to manage visa application and status. I also did data entry for client's visa projects by creating, editing and displaying projects information of the client. Bachelor of Arts: Interdisciplinary Art and Science: Social, Ethical and Human Behavior, 2005 University of Washington - Bothell, WA Minor in Human Rights Associate of Arts: 2002 Everett Community College - Everett, 98208, WA PROFESSIONAL TRAINING & CERTIFICATIONS: l Applied Drug Store Management (ADSM) Class l Walgreens Pharmacy Assistant Certification