Kenn J. Waddell has over 20 years of experience in network administration and IT support. He received his degree in Network Administration from Devry University and has worked for companies such as TEK Systems, Harrison School District 2, Hewlett-Packard, Adelphia Communications, and Gateway Computers providing desktop support, network maintenance, and customer service. His skills include Windows, MacOS, Active Directory, networking, and troubleshooting.

1. Kenn J. Waddell
4174 Sandberg Drive
Colorado Springs, CO 80911
Worshipkid316@gmail.com
(719) 290-3200
EDUCATION
Network Administration –Devry- Colorado Springs
PROFESSIONAL EXPERIENCE
TEK Systems 2015-present
Oversaw the migration of hundreds of call center workstations/systems
Updated and refreshed numerous POS stations for a global retail chain.
Harrison School District 2 2006-2015
Organized, trained, and implemented best practices for subordinates: IT consultant.
advised in aspects of desktop, laptop, O/S, and Mac issues, all while
entertaining the full spectrum of facilities maintenance.
Hewlett-Packard Colorado Springs, CO 2003-2006
Microsoft Messaging Services
Responsible for the Global communications of Microsoft personnel.
Adelphia Communications Colorado Springs, CO 2001-2003
Tier One, Tier Two Technician: Voice Over Internet Protocol Technician.
Troubleshooting customer and network throughput.
Gateway Computers Inc. Colorado Springs, CO 1998-2001
Client Care Professional Accurately troubleshoot various desktop hardware &
software issues for multiple computer operators simultaneously
United States Air Force -Honorably discharged veteran 1982-1992
Troubleshooting proficiencies:
Long history of exceptional customer service and excellent troubleshooting skills,
Patient and diligent, vast technical knowledge, creative mind-critical thinker
Windows 7/10, Mac OS, Office 365
Active Directory account and computer administration, PC connectivity
Ethernet, TCP/IP and VPN, DHCP/DNS- Ethernet and firewall proficient,
Lan / Wan wireless proficiency network switch/router proficient.